Job Vacancies at Clicks Group

Introduction

• To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.

Job description

Job Objectives:

• To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
• To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
• To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
• To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
• To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
• To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.

Knowledge:

• SAPC and relevant legal knowledge
• Ethical working practice and compliance
• Knowledge of stock, cost, risk and compliance management procedures 
• Knowledge of patient care, professional counselling
• Knowledge of customer service excellence
• Knowledge of labour legislation and IR practices 
• Sound understanding and application of financial management principles
• Knowledge of competency based interviewing

Skills:

• Sound managerial, tutorship and coaching skills
• Results and target driven
• Planning and organizing skills
• Problem-solving skills
• Strong customer orientation
• Interpersonal skills (Customer service orientation and effective patient care)
• Computer literacy
• Strong financial acumen

Competencies:

Essential:

• Leading and Supervising
• Delivering Results and Meeting Customer Expectations
• Planning and Organizing

Desirable:

• Relating and networking
• Coping with Pressures and Setbacks
• Entrepreneurial and Commercial Thinking
• Working with people
• Adhering to Principles and Values

Minimum requirements

Experience:

• Essential: Minimum 2 years’ experience post community service year
• Essential: Minimum 1 year People Management experience
• Essential: Registration as Responsible Pharmacist with SAPC
• Desirable: Retail Pharmacy experience
• Desirable: Unisolve experience

Education:

• Essential: Registered Pharmacist with SAPC

Apply by: 10 July 2026

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Introduction

• To deliver business, marketing and communication objectives via TTL campaigns that unlock revenue growth for Clicks owned and Strategic drive brands. To deliver tactical and innovative campaigns that drive newness and attract new footfall to Clicks

Job description

• To drive and support the annual promotional and communications calendar and ensure all campaigns are delivered and meet their objectives according to the Marketing operating plan.
• To manage the alignment of all marketing elements to ensure it is delivered and aligned with the Brand identity (above the line: / TV campaigns; below the line: in store activations and promotional execution and online: social media platforms website / online campaigns.
• To manage the marketing budgets by ensuring all campaigns are implemented cost effectively over the short and medium term.
• To build positive relationships with internal (merchandise, stores, advertising agencies and leadership teams) and external stakeholders (suppliers, online, production, etc.) in order to deliver marketing communications that meets customer expectations.
• To maintain brand integrity and ensure the impact of all branding decisions are evaluated against the brand strategy.
• To continuously monitor marketing trends and make recommendations so as to keep the brand relevant to consumer needs.
• To measure and report back on promotion and marketing performance and recommend enhancements to deliver results.
• To conceptualise, design, deliver and implement marketing communications campaigns that meet business objectives and are aligned to brand

Minimum requirements

Formal Qualification

• Marketing Degree/Diploma

Experience

• 3-5 years marketing management experience in retail environment
• 2-3 years Brand Management
• 5years Stakeholder Management
• 2–3 years in Digital Marketing

Knowledge

• Indepth working knowledge of the media and advertising environment
• Understand fundamentals of product marketing and merchandise deliverables
• Knowledge of breadth of competitive awareness and understanding which drives significantly differentiated customer offerings.

Skills

• Strong strategic marketing skills
• Customer research and analysis skills
• Customer segmentation development
• Maraketing and planning skills
• Strategic thinking
• Attention to detail
• Ability to lead and manage multiple projects simultaneously
• Presentation skills
• People Management
• Digital Marketing

Compentency Requirements

• Leading and Deciding
• Supporting and Co-Operating
• Interacting and Presenting
• Analysing and Interpreting
• Creating and Conceptualising
• Organising and Executing
• Adapting and Coping
• Enterprising and Performing

Apply by: 10 July 2026

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Introduction

• Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

Job description

Job Purpose:

• To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand. 

Job Objectives:

• To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
• To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
• To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
• To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

Minimum requirements

Education and Experience Requirements:

• Essential: Grade 12 (Maths 50% and English 50%)
• Essential: Relevant Retail/Business Management qualification (External applicants)
• Desirable: Degree in Relevant Retail/Business Management
• Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills Required:

• Understanding and application of financial management principles
• Retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures 
• Knowledge of customer service excellence
• Knowledge of labour legislation and IR practices 
• Knowledge of people management
• Knowledge of competency based interviewing
• Numeracy skills
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Good communication skills
• Computer literacy

Essential Competencies

• Following instructions and procedures
• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Working with people
• Analysing
• Leading and Supervising
• Entrepreneurial and Commercial Thinking
• Coping with Pressures and Setbacks

Apply by: 10 July 2026

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Introduction

• The role of the Technical Specialist II is to manage and maintain information technology strategies by managing staff, researching and implementing technological strategic solutions. and continuous Service Delivery

Job description

• To ensure that the company’s IT infrastructure is always functioning as effectively as possible and is never sluggish or outdated, Technical Specialist II perform a variety of tasks.’ Technical Specialist II play a large role in the management of their company’s IT department as a whole.
• Almost every task that IT department personnel engage in, from performing routine system updates to installing entirely new elements, will need to be monitored.
• The Vendors  manage include Bytes Manage Solutions, West-Tech, Silicone Overdrive and ESP Day to day activities  include ensuring efficient  service is delivered to the Sorbet Experience JHB CPT and KZN as well as the Sorbet  Franchise partners with in the agreed SLA.

this includes 

• Categorize and record reported incidents and provide solutions 
• Support problem identification 
• Advise Citizens’ on an appropriate course of action 
• Monitor issues from start to resolution 
• Provide essential online security advice and support 
• Creating Server Share access  
• Unlocking of accounts  
• Changing of passwords  
• Creating AD user accounts 
• Creating Email accounts  
• Creating ESP Portal access 
• Creating ESP Web Portal access 
• First line and 3 line  Support Faulty finding skills
• Joining Computers to the domain networks new Computer setup’s 
• Monitoring the WIFI Networks  
• Printer Installations 
• Mapping of share drives 
• Antivirus Installations 
• Laptop Repairs  
• Desktop Repairs  
• Network Fault finding RJ45 Network crimping 
• CCTV Knowledge  
• Video Conferencing equipment knowledge  
• Remote Desktop knowledge various software  
• Backup and Restore of Laptop and Desktops 

Key Competencies: 

• Good IT knowledge 
• Exceptional communication skills (spoken, telephonic and written). 
• Organised and systematic. 
• Detail orientated. 
• Must possess and aptitude for basic math. 
• Punctual. 
• Able to function under pressure in a fast-moving environment. 
• Able to learn quickly and efficiently

Minimum requirements

JOB RELATED KNOWLEDGE & EDUCATION:

• Bachelor’s degree or diploma in Information Technology, Computer Science, or a related field.
• 3–5 years of experience in IT management, preferably within retail, franchising, beauty, hospitality, or other customer-focused industries.
• Demonstrated experience managing distributed retail IT environments, including POS systems.
• Strong knowledge of networking, cloud platforms, cybersecurity frameworks, and business application
• Knowledge in auditing SAP environments will be an added advantage.

 JOB RELATED SKILLS

• Experience working with large-scale franchise models.
• Familiarity with Clicks Group systems or loyalty integrations is an advantage.
• Project management understanding or related qualifications.
• ITIL certification.

Key Competencies: 

• Good IT knowledge
• Exceptional communication skills (spoken, telephonic and written). 
• Organised and systematic. 
• Detail orientated. 
• Must possess and aptitude for basic math. 
• Punctual. 
• Able to function under pressure in a fast-moving environment. 
• Able to learn quickly and efficiently

Apply by: 10 July 2026

go to method of application »

Introduction

• Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

Job description

Job Purpose:

• To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand. 

Job Objectives:

• To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
• To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
• To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
• To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

Minimum requirements

Education and Experience Requirements:

• Essential: Grade 12 (Maths 50% and English 50%)
• Essential: Relevant Retail/Business Management qualification (External applicants)
• Desirable: Degree in Relevant Retail/Business Management
• Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills Required:

• Understanding and application of financial management principles
• Retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures 
• Knowledge of customer service excellence
• Knowledge of labour legislation and IR practices 
• Knowledge of people management
• Knowledge of competency based interviewing
• Numeracy skills
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Good communication skills
• Computer literacy

Essential Competencies

• Following instructions and procedures
• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Working with people
• Analysing
• Leading and Supervising
• Entrepreneurial and Commercial Thinking
• Coping with Pressures and Setbacks

Apply by: 10 July 2026

go to method of application »

Introduction

• Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction

Job description

Job Objectives:

Responsibilities

• Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
• Administration of scripts and or any other claiming/capturing related procedure
• Accurate and complete handling of all profiles worked on
• Interact with health care professionals where needed
• Problem solving and follow up of queries

Duties

• Interact with customers via telephone or other means regarding medication and Healthcare Services
• Accurate capturing of scripts received at the Central Pharmacy centre
• Handling of queries regarding prescriptions
• Patient Profile management
• Assist with Chronic authorizations
• Liaison with all other departments
• Ad hoc requirements as per operational requirements

Knowledge:

• Product knowledge (including OTC)
• SAPC and relevant legal knowledge
• Sound knowledge of the chronic authorization process and procedures
• Customer service orientated
• Ethical working practice and compliance

Skills:

• Computer literacy (MS Office)
• Customer service orientated
• Team Player
• Integrity
• Accuracy and attention to detail
• Computer literacy (MS Office)
• Must be bilingual (with English being one of the requirements
• Must be able to work with patients and be adaptable to assist with various departmental duties
• Be able to use initiative in order to provide patient satisfaction
• Effective time management skills
• Adaptability
• Positive attitude
• Be able to work under pressure

Competencies:

Essential

• Adhering to Principles and Values
• Working with People
• Delivering Results and Meeting Customer Expectations

Minimum requirements

Experience:

• Minimum 1 year in the role of Pharmacist Assistant Post Basic

Education:

• Further Education and Training Certificate Pharmacist Assistance (Essential)

Apply by: 12 July 2026

go to method of application »

Introduction

• To ensure the efficient operation of the dispensary and to ensure service excellence by delivering high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.

Job description

Job Objectives:

• To provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
• To efficiently execute all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
• To ensure the operational viability of the dispensary through focusing on core dispensary and clinic targets.
• To ensure competent and motivated employees by overseeing training and development of Pharmacist Assistants and Pharmacist Interns in line with SAPC requirements when required.
• To execute customer service initiatives in the dispensary to ensure a great customer experience, driving of customer loyalty and achievement of club card participation targets.
• To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
• To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Knowledge:

• SAPC and relevant legal knowledge
• Ethical working practice and compliance
• Knowledge of stock, cost, risk and compliance management procedures 
• Knowledge of patient care, professional counselling
• Knowledge of customer service excellence

Skills:

• Tutorship and coaching skills
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Interpersonal skills (Customer service orientation and effective patient care)
• Computer literacy
• Strong financial acumen

Competencies:

Essential:

• Following instructions and Procedures
• Relating and networking
• Delivering Results and Meeting Customer Expectations

Desirable:

• Relating and networking
• Planning and Organising
• Coping with Pressures and Setbacks
• Entrepreneurial and Commercial Thinking
• Working with people
• Adhering to Principles and Values

Minimum requirements

Experience:

• Retail Pharmacy experience
• Unisolve experience

Education:

• Essential: Registered Pharmacist with SAPC

Apply by: 12 July 2026

go to method of application »

Introduction

• Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction

Job description

Job Objectives:

Responsibilities

• Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
• Administration of scripts and or any other claiming/capturing related procedure
• Accurate and complete handling of all profiles worked on
• Interact with health care professionals where needed
• Problem solving and follow up of queries

Duties

• Interact with customers via telephone or other means regarding medication and Healthcare Services
• Accurate capturing of scripts received at the Central Pharmacy centre
• Handling of queries regarding prescriptions
• Patient Profile management
• Assist with Chronic authorizations
• Liaison with all other departments
• Ad hoc requirements as per operational requirements

Knowledge:

• Product knowledge (including OTC)
• SAPC and relevant legal knowledge
• Sound knowledge of the chronic authorization process and procedures
• Customer service orientated
• Ethical working practice and compliance

Skills:

• Computer literacy (MS Office)
• Customer service orientated
• Team Player
• Integrity
• Accuracy and attention to detail
• Computer literacy (MS Office)
• Must be bilingual (with English being one of the requirements
• Must be able to work with patients and be adaptable to assist with various departmental duties
• Be able to use initiative in order to provide patient satisfaction
• Effective time management skills
• Adaptability
• Positive attitude
• Be able to work under pressure

Competencies:

Essential

• Adhering to Principles and Values
• Working with People
• Delivering Results and Meeting Customer Expectations

Minimum requirements

Experience:

• Minimum 1 year in the role of Pharmacist Assistant Post Basic

Education:

• Further Education and Training Certificate Pharmacist Assistance (Essential)

Apply by: 12 July 2026

go to method of application »

Introduction

• To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job description

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures 
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Good communication skills
• Computer literacy
• Numeracy skills

Competencies:

Essential:

• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations

Desirable:

• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Minimum requirements

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Essential: Grade 12
• Desirable: Maths 50% and English 50% at Grade 12 level

Apply by: 13 July 2026

go to method of application »

Introduction

• Are you passionate about beauty products and helping people look and feel good? Are you confident to engage and communicate your knowledge of our beauty products with our customers? We have exciting opportunities in Clicks' stores for Beauty Advisors who will report to the Store Manager, service the entire beauty dept.

Job description

Job Purpose:

• To deliver service excellence through the provision of professional and knowledgeable advice on beauty and skincare products, the promotion and effective management of merchandise and general housekeeping in order to build customer loyalty and maximise sales.

Job Objectives:

• To consult with customers, answer product based questions and advise customers in selecting the best products and services that meet their needs.
• To drive and maximise sales of the beauty department through the promotion, cross-selling and up-selling in order to ensure that monthly targets are consistently met.
• To monitor sales, regularly evaluate the performance of products and offer suggestions that results in improved product offerings and increased sales.
• To maintain updated knowledge on all beauty products, ranges, trends, promotions and events in order to provide the correct information to customers at all times.
• To efficiently execute all operational activities within the beauty department, including effective stock management, minimising shrinkage and ensuring a high standard of general housekeeping and administration.
• To ensure all in-store visual merchandising, in-store presentation and promotional standards within the beauty department are consistently met.
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To increase profitability and brand loyalty with the customers through the promotion of private label and exclusive products.
• To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

Minimum requirements

Qualifications and Experience:

• Essential: Grade 12
• Desirable: Relevant Beauty/skincare qualification
• Desirable: Experience within beauty / skincare / retail / FMCG environment / sales or marketing environment

Skills, Abilities and Job Related Knowledge:

• Understanding and application of selling principles
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence
• Knowledge of beauty and skincare products
• Results and target driven
• Strong customer orientation
• Good communication skills
• Interpersonal skills
• Engaging and confident

Competencies:

• Persuading and influencing
• Relating and Networking
• Delivering Results and Meeting Customer Expectations
• Commercial Thinking
• Following instructions and procedures
• Working with people
• Planning and organising
• Coping with Pressures and Setbacks

Apply by: 13 July 2026

go to method of application »

Introduction

• To ensure service excellence at the point of sale by ensuring fast and efficient customer service and point of sale (POS) operational activities.

Job description

Job Objectives:

• To efficiently direct and control all operational activities at the point of sale in a timely and efficient manner.
• To ensure the effective and safe management of stock and cash, minimising shrinkage and ensuring a high standard of general housekeeping and administration
• To ensure shop assistant / cashiers are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence at all times.
• To ensure sufficient staffing of the shop assistant / cashiers in line with the work schedule, company policies and labour legistation.
• To timeously and efficiently resolve all customer queries in line with the Company's policies.
• To drive the promotion of the Clicks clubcard in order to ensure the achievement of clubcard participation targets.
• To effectively manage stock by enforcing security measures, cash controls, returns policies and all other relevant administrative duties related to minimising stock losses and maximising security procedures at the point of sale.
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Understanding and application of financial management principles
• Retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures 
• Knowledge of customer service excellence
• Knowledge of labour legislation and IR practices 
• Knowledge of competency based interviewing

Skills:

• Results and target driven
• Sound managerial skills
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Good communication skills
• Computer literacy
• Numeracy skills

Competencies:

Essential:

• Leading and Supervising
• Relating and Networking
• Delivering Results and Meeting Customer Expectations

Desirable:

• Following instructions and procedures
• Working with people
• Analysing
• Planning and organising
• Coping with Pressures and Setbacks

Minimum requirements

Education:

Essential:

• Grade 12
• Relevant Retail/Business Management qualification (External applicants)

Desirable:

• Maths 50% and English 50% at Grade 12 level

Apply by: 13 July 2026

go to method of application »

Introduction

• Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

Job description

Job Purpose:

• To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand. 

Job Objectives:

• To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
• To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
• To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
• To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

Minimum requirements

Education and Experience Requirements:

• Essential: Grade 12 (Maths 50% and English 50%)
• Essential: Relevant Retail/Business Management qualification (External applicants)
• Desirable: Degree in Relevant Retail/Business Management
• Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills Required:

• Understanding and application of financial management principles
• Retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures 
• Knowledge of customer service excellence
• Knowledge of labour legislation and IR practices 
• Knowledge of people management
• Knowledge of competency based interviewing
• Numeracy skills
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Good communication skills
• Computer literacy

Essential Competencies

• Following instructions and procedures
• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Working with people
• Analysing
• Leading and Supervising
• Entrepreneurial and Commercial Thinking
• Coping with Pressures and Setbacks

Apply by: 13 July 2026

go to method of application »

Introduction

• Are you passionate about retail and service excellence? Are you confident to manage a store and lead a team to deliver a competitive advantage for the brand? An exciting and challenging opportunity has become available for a Store Manager. The successful individual will report to the Area Manager.

Job description

Job Purpose:

• To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets,  leading to a competitive advantage for the brand.  

Job Objectives:

• To ensure the achievement of the stores financial performance by driving and maximising sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
• To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image.
• To ensure competent and motivated employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
• To adequately schedule staff in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
• To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities.
• To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
• To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Minimum requirements

Education and Experience Requirements:

• Essential: Grade 12 (Maths 50% and English 50%)
• Essential: B. Degree or Diploma in retail / finance management, pharmacy or related (External applicants)
• Minimum 2 years’ experience in a store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills Required:

• Sound understanding and application of financial management principles
• Strong retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures 
• Knowledge of Customer service excellence
• Knowledge of labour legislation and IR practices 
• Knowledge of competency based interviewing
• Sound managerial skills
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Good communication skills
• Computer literacy
• Strong financial acumen

Essential Competencies

• Leading and Supervising
• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Entrepreneurial and Commercial Thinking
• Deciding and Initiating Action
• Working with people
• Analysing
• Coping with Pressures and Setbacks

Apply by: 13 July 2026

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Introduction

• To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.

Job description

Job Objectives:

• To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
• To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
• To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
• To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
• To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
• To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.

Knowledge:

• SAPC and relevant legal knowledge
• Ethical working practice and compliance
• Knowledge of stock, cost, risk and compliance management procedures 
• Knowledge of patient care, professional counselling
• Knowledge of customer service excellence
• Knowledge of labour legislation and IR practices 
• Sound understanding and application of financial management principles
• Knowledge of competency based interviewing

Skills:

• Sound managerial, tutorship and coaching skills
• Results and target driven
• Planning and organizing skills
• Problem-solving skills
• Strong customer orientation
• Interpersonal skills (Customer service orientation and effective patient care)
• Computer literacy
• Strong financial acumen

Competencies:

Essential:

• Leading and Supervising
• Delivering Results and Meeting Customer Expectations
• Planning and Organizing

Desirable:

• Relating and networking
• Coping with Pressures and Setbacks
• Entrepreneurial and Commercial Thinking
• Working with people
• Adhering to Principles and Values

Minimum requirements

Experience:

• Essential: Minimum 2 years’ experience post community service year
• Essential: Minimum 1 year People Management experience
• Essential: Registration as Responsible Pharmacist with SAPC
• Desirable: Retail Pharmacy experience
• Desirable: Unisolve experience

Education:

• Essential: Registered Pharmacist with SAPC

Apply by: 13 July 2026

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Introduction

• Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs).

Job description

Job Objectives:

• High standards of customer service and care
• Efficient stock control and administration, including repacking of medicine
• Efficient dispensary administration
• Accurate compounding
• Provision of general health advice
• High standards of housekeeping and merchandise display
• Ad hoc requirements as per operational requirements

Minimum requirements

 Qualifications and Experience:

• Matric with Maths (Essential)
• Minimum requirements of the Health Professions Council of South Africa for the various levels as a Pharmacist Assistant (Qualified, Post Basic and Learner Basic)

Skills, Abilities and Job Related Knowledge:

• Product knowledge (Health isle and OTC)
• SAPC and relevant legal knowledge
• Customer service orientated
• Team Player
• Integrity
• Ethical working practice and compliance
• Accuracy and attention to detail
• Basic calculations
• IT Business Operating Systems
• MS Office

Competencies:

• Adhering to Principles and Values
• Working with People
• Delivering Results and Meeting Customer Expectations
• Following Instructions and Procedures
• Relating and Networking
• Planning and Organising

Apply by: 13 July 2026

go to method of application »

Introduction

• We are seeking to appoint a Frontshop Manager that is passionate about retail and service excellence, able to build customer loyalty and lead a team to deliver a competitive advantage for the brand. This diverse role will focus on managing the full Front Shop 24hr business and will be based in Parklands.

Job description

Job Purpose:

• To lead and manage delivery of the front shop plan through customer service excellence, operational efficiency, driving profitability and compliance in line with group policies and regulatory requirements in order to achieve the company strategy and operating plan.

Job Objectives: 

• To achieve and exceed monthly and annual front shop sales and profitability targets by implementing effective merchandising, pricing, and promotional plans in line with group policies, standards and market trends.
• To manage optimal stock availability and minimal shrinkage through accurate stock management and compliance with stock control procedures in order to enhance profitability.
• To drive service excellence and delivery of exceptional customer experience in order to optimise profitability and financial sustainability. 
• To manage the frontshop budget and resource allocation to deliver cost-effective operations.
•  To manage and maintain housekeeping standards in line with health, safety, and merchandising standards. 
• To evaluate, track and monitor service trends and customer feedback to implement continuous improvement initiatives in order to enhance customer experience. 
• To develop a high-performing, engaged, and competent team in order to deliver sustained performance. 
• To collaborate with internal and external stakeholders to support customer experience and efficient operations. 
• To provide timely and accurate information in order to facilitate informed decision making, mitigate risks, and maintain effective control over the frontshop operations and activities. 
• To manage financial, human, and other resources in order to deliver the operating plan and achieve business objectives.

Minimum requirements

Essential:

• 3 year Diploma or Degree in Retail Management, Business Management, or equivalent. 

Desirable:

• Certificate or diploma in Customer Service or Sales & Marketing. 
• Postgraduate diploma or degree in Retail or Business Management 

Job Related Experience:

Essential:

• 5 years’ experience in retail operations
• 3 years’ experience in a supervisory or management role within a large retail setting
• 3 years’ experience in managing staff, stock control, and achieving sales targets. 
• 2 years’ experience in managing day-to-day store operations, including rostering, stock control, and workflow planning
• 2 years’ experience with budgeting, resource planning, and cost control in a retail outlet

Desirable:

• Exposure to revenue generation, service pricing, and financial reporting
• Experience implementing customer satisfaction initiatives 

Job Related Knowledge:

• Retail operations and store management 
• Inventory and stock control systems 
• Customer service principles 
• Sales and promotional techniques
• POS systems and financial acumen 
• Product knowledge 
• Performance management
• Budgeting
• Health and safety standards 

Job Related Skills:

• Leadership and team management 
• Communication and interpersonal skills 
• Conflict resolution and problem-solving 
• Customer service and complaint handling 
• Shift planning and workforce scheduling 
• Merchandising and visual display 
• Budgeting and financial management
• Driving profitability and expense management 
• Time management
• Conflict resolution
• Problem-solving
• Analytical Skills
• Decision-Making Skills
• Human resource management

Job Related Competencies:

• Planning and Organising 
• Delivering Results & Meeting Customer Expectations 
• Deciding and Initiating Action 
• Leading and Supervising
• Relating and Networking 
• Adapting and Responding to Change 
• Adhering to Principle and Values 
• Analysing 

Apply by: 13 July 2026

go to method of application »

Introduction

• We are looking to recruit a permanent Stock Admin Manager (QPB) for Unicare. The role will be based in the Parklands branch and will be reporting to the Branch Manager.

Job description

Job Purpose

• This is a strategic leadership role responsible for ensuring stock integrity, optimizing inventory processes, and ensuring compliance with industry regulations and company SOPs. 

Job Objectives

• Have complete inventory oversight by managing and monitoring stock levels across the whole shop
• Ensure accurate recording of stock movements (receipts, issues, transfers)
• Prevent stockouts and overstock situations through effective forecasting
• Utilize inventory management systems to track and analyze stock data
• Implement and maintain sufficient stock control mechanisms and processes.
• Supervise and support stock control staff
• Provide training, coaching and performance management
• Foster a culture of accountability and continuous improvement
• Utilize strategies to improve stock control efficiency
• Ensure correct pricing principles are applied throughout the store
• Optimize storeroom layout and workflow for best space utilization
• Work closely with sales and finance teams
• Resolve discrepancies and coordinate stock-related problem-solving
• Ensure adherence to company SOP’s and other legal, regulatory and company standards
• Maintain accurate documentation for audits and reporting
• Prepare reports on stock performance, KPI’s and variances
• Lead three complete stocktakes per year, investigating variances and ensure accurate stock file
• To perform all stock control or inventory duties a assigned by Management

Minimum requirements

Education:

• Matric / Grade 12 (Essential)
• Diploma or Degree in Supply Chain, Logistics, or Business Management (Advantageous)
• QPB (Qualified Post-Basic) - (Essential)

Experience:

• Minimum 5–8 years’ experience in stock/inventory management, ideally within the pharmaceutical or FMCG industry
• At least 2 years in a supervisory or managerial capacity

Knowledge

• Healthcare product knowledge
• Stock distribution in a store
• Dormant stock control
• Computer literacy (Excel is essential)
• Numerically literate

Skills

• Communication skills
• Problem solving skills
• Logical and analytical skills

Personal Competencies

• Ability to work in a team
• Ability to work under pressure
• Time/ Deadline Management
• Attention to detail
• Must be task/results orientated
• Numerical skills
• Flexibility

Apply by: 13 July 2026

go to method of application »

Introduction

• To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.

Job description

Job Objectives:

• To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
• To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
• To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
• To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
• To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
• To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.

Knowledge:

• SAPC and relevant legal knowledge
• Ethical working practice and compliance
• Knowledge of stock, cost, risk and compliance management procedures 
• Knowledge of patient care, professional counselling
• Knowledge of customer service excellence
• Knowledge of labour legislation and IR practices 
• Sound understanding and application of financial management principles
• Knowledge of competency based interviewing

Skills:

• Sound managerial, tutorship and coaching skills
• Results and target driven
• Planning and organizing skills
• Problem-solving skills
• Strong customer orientation
• Interpersonal skills (Customer service orientation and effective patient care)
• Computer literacy
• Strong financial acumen

Competencies:

Essential:

• Leading and Supervising
• Delivering Results and Meeting Customer Expectations
• Planning and Organizing

Desirable:

• Relating and networking
• Coping with Pressures and Setbacks
• Entrepreneurial and Commercial Thinking
• Working with people
• Adhering to Principles and Values

Minimum requirements

Experience:

• Essential: Minimum 2 years’ experience post community service year
• Essential: Minimum 1 year People Management experience
• Essential: Registration as Responsible Pharmacist with SAPC
• Desirable: Retail Pharmacy experience
• Desirable: Unisolve experience

Education:

• Essential: Registered Pharmacist with SAPC

Apply by: 13 July 2026

go to method of application »

Introduction

Job Purpose:

• To lead the technology strategy delivery, and optimisation of supply chain and distribution systems for UPD, ensuring efficient, reliable, and scalable pharmaceutical distribution operations and delivering measurable improvements in service levels, cost efficiency, and operational performance.
• The role serves as the technology representative on the UPD Executive Committee, contributing to business strategy and performance, and acting as a trusted advisor on technology-enabled operational improvements. 
• The role is accountable for delivering critical supply chain technology programmes within committed timelines and business expectations, and for ensuring responsive, high-quality execution in a complex and regulated environment

Job description

Job Objectives:

• Define and execute the UPD technology strategy and roadmap aligned to supply chain performance, growth, and operational excellence, ensuring measurable business outcomes and disciplined delivery.
• Serve as an active UPD EXCO member, contributing to business strategy, decision-making, and performance management, and acting as a trusted advisor on technology-enabled operational improvement.
• Drive measurable improvements in supply chain KPIs (including service levels, throughput, cost-to-serve, and inventory optimisation) through effective use of technology and data.
• Ensure the availability, resilience, and performance of critical supply chain systems (WMS, TMS, inventory, and distribution platforms) to support uninterrupted operations and service level commitments.
• Lead end-to-end supply chain integration across suppliers, distribution centres, and retail channels, resolving cross-functional dependencies and enabling seamless operational flow.
• Drive automation and optimisation initiatives (including warehouse automation, route optimisation, forecasting, and AI-enabled planning) to improve efficiency, reduce cost, and enhance service levels.
• Accountable for the successful delivery of critical supply chain technology programmes, ensuring on-time delivery, quality execution, and achievement of defined business benefits.
• Ensure compliance with pharmaceutical distribution regulatory requirements, including data integrity, traceability, auditability, and system governance standards.
• Ensure integration with Retail, SAP, and enterprise systems in alignment with enterprise architecture standards and governance frameworks.
• Build and lead high-performing supply chain IT teams, fostering a culture of operational excellence, accountability, continuous improvement, and data-driven decision-making.

Job Related Knowledge:

• Deep knowledge of supply chain and distribution systems (WMS, TMS, inventory management)
• Strong understanding of warehouse operations, logistics, and distribution processes
• Knowledge of system integration across supply chain, retail, and enterprise platforms
• Understanding of data, forecasting, and optimisation models in supply chain environments
• Knowledge of IT governance, risk, and operational resilience Experience with automation, robotics, and smart warehouse technologies
• Knowledge of AI/ML in supply chain optimisation and planning
• Exposure to IoT and real-time tracking technologies
• Understanding of pharmaceutical or regulated supply chain environments

Job Related Skills:

• Continuous improvement capability (Lean / Six Sigma principles applied in operational and technology contexts)
• Strong data-driven decision-making and optimisation capability
• Change leadership experience, including driving behavioural and process transformation
• Experience working across enterprise platforms such as SAP and large-scale retail or supply chain systems
• Strong operational leadership, with the ability to translate supply chain strategy into executable and measurable technology outcomes
• Ability to communicate complex technical concepts clearly and credibly to executive and operational stakeholders
• Proven capability to perform in high-pressure, time-sensitive environments requiring speed, resilience, and execution discipline
• Strong programme execution capability, delivering complex initiatives within constrained timelines and operational environments
• Commercial and operational acumen, with clear understanding of supply chain performance drivers (service levels, cost-to-serve, throughput, inventory)
• Ability to influence and align cross-functional stakeholders across Supply Chain, Retail, IT, and Shared Services
• Strong problem-solving and structured decision-making capability in complex, dynamic environments
• Vendor and partner management with accountability for delivery performance and outcomes
• Ability to drive technology adoption and embedding within operational environments
• Strong cost optimisation and efficiency orientation

Job Experience:

• 10 years’ experience in supply chain, logistics, and/or complex distributed technology environments
• Proven experience leading technology delivery in operationally intensive environments (e.g. WMS, TMS, or large-scale logistics systems)
• Demonstrated experience improving operational performance through technology enablement
• Strong track record delivering automation, optimisation, or large-scale transformation programmes
• Experience managing vendors and strategic partners with accountability for delivery outcomes and performance
• Demonstrated ability to deliver complex programmes within tight timelines and high-pressure operational contexts
• Proven experience developing and owning business cases for technology and supply chain initiatives, including financial modelling, ROI tracking, and benefits realisation
• Demonstrated use of data and analytics to inform operational and strategic decision-making in supply chain environments
• Experience in retail distribution or high-volume logistics environments
• Exposure to pharmaceutical or regulated supply chain environments
• Experience delivering enterprise-wide transformation programmes across multiple business units or geographies
• Experience engaging with and presenting to executive leadership (EXCO level), translating technical and operational performance into business insight and decision

Minimum requirements

Education:

• Honours degree (or equivalent) in Information Technology, Computer Science, or related field
• Certifications in supply chain, logistics, or IT

Job Related Competencies:

• Leading and Supervising
• Working with People
• Adhering to Principle and Values
• Applying Expertise and Technology
• Presenting and Communicating Information
• Analysing
• Planning and Organising
• Delivering Results & Meeting Customer Expectations
• Entrepreneurial and Commercial Thinking

Apply by: 13 July 2026