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Introduction
- The job purpose of this role is to manage the Skills Development function through planning, governance and reporting of Workplace Skills Plans and Annual Training Reports, optimisation of grants and tax rebates, accreditation of learning programmes and Learning Management System enablement in order to achieve business objectives and deliver the transformation agenda. This role will be based at our Head Office in Cape Town.
Job description
Job Objectives
- To lead the planning, consolidation and submission of Workplace Skills Plans (WSPs) and Annual Training Reports (ATRs) to align skills development priorities with business objectives and transformation requirements.
- To optimise Skills Development funding through the recovery of grants and tax rebates and the effective management of SETA and other strategic partnerships.
- To manage the accreditation, registration and quality assurance of learning programmes to ensure they meet business, legislative and transformation requirements.
- To lead the Learning Management System function to ensure effective utilisation, programme quality, governance, learner engagement and reporting.
- To establish and maintain Skills Development policies, standards and processes that support the effective delivery of Skills Development initiatives and informed decision-making.
- To manage relationships with internal and external stakeholders to strengthen Skills Development outcomes and support the achievement of business and transformation objectives.
- To manage financial, human and other resources effectively to deliver the Skills Development operational plan and achieve business objectives.
Minimum requirements
Job Knowledge
Essential
- Skills Development legislation and regulatory frameworks
- Workplace Skills Planning and Annual Training Reporting
- SETA, QCTO and Skills Development quality assurance frameworks
- Grants, tax rebates and Skills Development funding mechanisms
- B-BBEE Skills Development requirements
- Learning principles and methodologies
- Learning programme accreditation and quality assurance
- Learnerships, skills programmes and occupational qualifications
- Learning Management Systems (LMS) and learning technologies
- Skills Development governance and reporting
Desirable
- Employment Equity legislation and transformation practices
- Project Management methodologies
- Change Management principles
- Emerging digital learning trends and technologies
- Vendor and contract management
- Financial management and budgeting principles
- Data analysis, performance measurement and reporting
Job Related Skills
Essential
- Workplace Skills Planning (WSP) and Annual Training Report (ATR) management
- Skills Development funding, grant and tax rebate management
- Learning programme accreditation and quality assurance
- Learning Management System (LMS) governance and reporting
- Data analysis, interpretation and reporting
- Policy development and implementation
- Stakeholder engagement and relationship management
- Project management
- Planning, organising and coordination
- People management
- Verbal and written communication
- Presentation and facilitation skills
- Negotiation and influencing skills
- Problem solving and decision making
Desirable
- Budgeting and finance management
- Ability to evaluate and research learning solution options and alternatives.
- Learning needs analysis.
- Ability to management multiple projects and work cross-functionally with both internal and external stakeholders
Job Experience
Essential
- 5-7 years' experience in Skills Development, Learning and Development or Human Capital Development.
- 3 years' management experience in a medium to large multi-site organisation.
- 5 years' experience in Workplace Skills Planning (WSP) and Annual Training Report (ATR) development and submission.
- 3 years' experience managing SETA relationships, grant funding and Skills Development levy recovery.
- 3 years' experience managing learnerships, skills programmes and accredited learning programmes.
- 3 years' experience managing Learning Management Systems (LMS) and learning technologies.
- Experience managing multiple projects and stakeholders across business functions.
- 3 years' experience in learning design and development.
- 3 years' experience as a Skills Development Facilitator (SDF).
Desirable
- Experience developing and implementing Skills Development policies, governance frameworks and quality assurance processes.
- Experience within the retail, pharmacy, healthcare or FMCG sectors.
- Experience working with QCTO, accreditation and quality assurance processes.
- Experience managing transformation and B-BBEE Skills Development initiatives.
- Experience managing external training providers, assessors, moderators and learning vendors.
Education
Essential
- 3-year tertiary qualification (Degree or Diploma) in Human Resources, Human Resource Development, Education, Organisational Development, Industrial Psychology or a related field.
- Registered Assessor.
Desirable
- Post graduate degree or qualifications.
- Leadership development
- Registered moderator
Competencies
- Leading and Supervising
- Persuading and Influencing
- Learning and Researching
- Planning and Organising
- Delivering Results & Meeting Customer Expectations
- Adapting and Responding to Change
Apply by: 29 October 2026
go to method of application »
Introduction
- Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs).
Job description
Job Objectives:
- High standards of customer service and care
- Efficient stock control and administration, including repacking of medicine
- Efficient dispensary administration
- Accurate compounding
- Provision of general health advice
- High standards of housekeeping and merchandise display
- Ad hoc requirements as per operational requirements
Minimum requirements
Qualifications and Experience:
- Matric with Maths (Essential)
- Minimum requirements of the Health Professions Council of South Africa for the various levels as a Pharmacist Assistant (Qualified, Post Basic and Learner Basic)
Skills, Abilities and Job Related Knowledge:
- Product knowledge (Health isle and OTC)
- SAPC and relevant legal knowledge
- Customer service orientated
- Team Player
- Integrity
- Ethical working practice and compliance
- Accuracy and attention to detail
- Basic calculations
- IT Business Operating Systems
- MS Office
Competencies:
- Adhering to Principles and Values
- Working with People
- Delivering Results and Meeting Customer Expectations
- Following Instructions and Procedures
- Relating and Networking
- Planning and Organising
Apply by: 29 October 2026
go to method of application »
Introduction
- Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.
Job description
Job Purpose:
- To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.
Job Objectives:
- To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
- To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
- To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
- To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
- To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
- To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
Minimum requirements
Education and Experience Requirements:
- Essential: Grade 12 (Maths 50% and English 50%)
- Essential: Relevant Retail/Business Management qualification (External applicants)
- Desirable: Degree in Relevant Retail/Business Management
- Minimum 2 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
- Financial management experience (budgets, profit and loss statements, financial ratios, etc.)
Job Knowledge and Skills Required:
- Understanding and application of financial management principles
- Retail/FMCG background and understanding of merchandising and promotions principles
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of customer service excellence
- Knowledge of labour legislation and IR practices
- Knowledge of people management
- Knowledge of competency based interviewing
- Numeracy skills
- Results and target driven
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
Essential Competencies
- Following instructions and procedures
- Planning and Organising
- Delivering Results and Meeting Customer Expectations
- Working with people
- Analysing
- Leading and Supervising
- Entrepreneurial and Commercial Thinking
- Coping with Pressures and Setbacks
Apply by: 29 October 2026
go to method of application »
Introduction
- Job Purpose Accountable for the end-to-end delivery and operational performance of technology solutions supporting the Retail business, with specific ownership of e-commerce, omnichannel customer journeys and customer loyalty capabilities.
- The role translates approved business priorities into executable roadmaps; ensures secure, scalable and integrated delivery across web, mobile, order management, fulfilment, payment, CRM, customer data and loyalty platforms; and holds internal teams and vendors accountable for service performance, risk management and measurable outcomes including digital sales growth, customer engagement, loyalty participation and retention.
Job description
Job Objectives
- To develop the IT Roadmap in conjunction with IT Senior Management team that is aligned to the business strategy.
- To work closely with application portfolio managers, PMO managers and the enterprise architect team in ensuring all business requirements are prioritised and sequenced on the IT project schedule.
- To plan and co-ordinate team resources to meet IT demand requirements, resolving any priority and resourcing issues across project and application teams.
- To work closely with the respective IT Executives to ensure production uptime and data integrity according to defined SLA.
- To participate in contract and commercial negotiations and manage vendor performance to ensure delivery on the service level agreement.
- To define a consistent, best practice approach to implementing and/or designing and integrating systems in order to enhance application design and architectural alignment.
- To ensure that ITIL principles are embedded in the SDLC and accountabilities are clear.
- To ensure that all escalated faults, queries and problems are driven to resolution.
- To drive project management principles and execution disciplines in the application development area in order to maximise IT’s ability to support business changes.
- Manage the annual and monthly budget processes to identify cost saving opportunities and to execute the agreed budget plan.
- Development of people to drive employees, partners and suppliers to perform and innovate to enable Group strategies.
- To build partnerships with internal and external stakeholders in order to keep abreast of business needs and identify opportunities and risks.
- To own the technology roadmap for e-commerce and omnichannel capabilities, including web and mobile storefronts, product discovery, promotions, checkout, payments, order management, fulfilment, click and collect, returns and customer service integration.
- To deliver and continuously improve customer loyalty capabilities, including member enrolment, identity and consent, points and rewards, personalised offers, vouchers, partner benefits and integration with CRM, customer data, point-of-sale and digital channels.
- To partner with Digital, Marketing, Merchandise, Store Operations, Supply Chain, Customer Service, Finance, Risk and Data teams to prioritise capabilities, optimise customer journeys and convert customer and trading insights into measurable business value
Job Related Knowledge
- ITIL service processes
- Knowledge of retail and supply chain systems essential
- Knowledge of financial planning (financial literacy and budgeting skills)
- Knowledge of procurement strategies
- Knowledge of IT strategy development
- Deep knowledge of enterprise e-commerce platforms and omnichannel retail processes
- Knowledge of IT strategy development
Job Related Skills
- Ability to simplify technical jargon and communicate to business
- People management skills
- Business acumen and commercial thinking
- Networking skills and ability to influence others
- Ability to differentiate between strategic and operational issues
- Ability to negotiate effectively and make trade off’s in decision making
- Planning and organising with strong strategic planning skills
- Good business communication (verbal and written)
- Complex problem-solving capability
Minimum requirements
Job Experience
- 6-8 Years IT Senior Management experience (essential) preferably in the e-Commerce and Loyalty environments
- 5 years managing multiple projects and project managers or complex IT programmes
- Extensive experience of planning and managing a large team’s workload and activities.
- Evidence of quickly identifying and implementing change and improvements in a systematic way
- Managing outsource and managed service/vendor resources
- Demonstrable experience of negotiating and setting priorities across diverse technical and business stakeholders interests
- Management in IT application development and maintenance
- Demonstrable experience delivering and operating high-volume e-commerce or omnichannel platforms for a large retailer, including peak trading readiness and integration across stores, supply chain, payments and customer service.
- Experience delivering loyalty, CRM or customer data capabilities at scale, with accountability for member journeys, rewards and offers, data quality, privacy and consent, platform availability and measurable customer or commercial benefits.
- Managing large budgets
- Ability to use digital funnel, customer, loyalty and operational analytics to prioritise investment, identify journey friction, manage benefits realisation and improve commercial outcomes
Education
- B Degree or Post Graduate Diploma in Information Technology or other related subjects
- Project Management methodologies e.g. PMBOK, Prince2 certification
Key Competencies
- Decision making
- Collaboration
- Applying expertise and technology
- Planning and organising
- Delivering results
- Resilience
- Commercial thinking
Apply by: 29 October 2026
go to method of application »
Introduction
- Job Purpose: Drive a portfolio of categories to be best in class within the South African retail context, leading in innovation and product differentiation; coordinating, directing and developing the category teams to achieve and exceed the financial targets.
Job description
Job Objectives:
- Providing strategic input into the category operating plans to align with the business objectives.
- Review the top-down bottom-up financial plans on an ongoing basis and synchronize financial targets as per the merchandise calendar to forecast accurate financial targets.
- Achieve and exceed the portfolio financial targets through the successful implementation of the category operating plans by ensuring the Category Managers actively cultivate, develop and maintain vendor relationships in line with the business objective
- Provide direction on worldwide category trends including private label and exclusive brand opportunities thereby creating brand loyalty to increase market share and profitability.
- Drive innovation and differentiation through product selection and development, in-store presentation and exclusivity to be best in class.
- Co-ordinate the portfolios promotional sales and margin targets whilst ensuring that the day-day sales and margin targets are met.
- Respond to analysis of market activity and current category performance to achieve the category operating plan.
- Coach the category teams to improve commercial thinking skills to achieve and exceed the financial targets.
- Develop and coach the Category Managers to create career-pathing, allow for succession and build sustainability.
Knowledge:
- Financial and commercial knowledge
- Understanding of market trends and competitor analysis
- Understanding of buying and planning processes
- Knowledge of Supplier Negotiations
- Understanding of Performance Management processes
Skills:
- Leadership and development skills
- Analytical and Interpretation skills
- Negotiation skills
- Conflict Resolution skills
Competencies:
Essential:
- Deciding and Initiating Action
- Analyzing
- Learning and Researching
- Formulating Strategies and Concepts
- Planning and Organizing
- Achieving Personal Work Goals and Objectives
- Entrepreneurial and Commercial Thinking
Desirable:
- Applying Expertise and Technology
- Creating and Innovating
- Delivering Results and Meeting Customer Expectations
- Adapting and Responding to Change
Minimum requirements
Experience:
- 4 to 6 years Merchandise Manager
- 4 to 6 years Buyer / Planner / Marketer
Education:
- Retail and or Purchasing Management
- Business Science, B.Comm, MBA, CIS(Desirable)
Apply by: 29 October 2026
go to method of application »
Introduction
- To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Job description
Job Objectives:
- To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
- To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
- To ensure the safe handling of cash at all times.
- To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
- To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
- To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
- To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
- To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
Knowledge:
- Basic maths calculations
- Retail/FMCG background and understanding of merchandising and promotions principles
- Understanding of stock management procedures
- Knowledge of customer service excellence
Skills:
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
- Numeracy skills
Competencies:
Essential:
- Relating and networking
- Following instructions and procedures
- Delivering Results and Meeting Customer Expectations
Desirable:
- Working with people
- Persuading and Influencing
- Planning and Organising
- Coping with Pressures and Setbacks
Minimum requirements
Experience:
- Desirable: experience in a customer facing role within a retail/FMCG store operations environment
Education:
- Essential: Grade 12
- Desirable: Maths 50% and English 50% at Grade 12 level
Apply by: 29 October 2026
go to method of application »
Introduction
- Are you passionate about retail and service excellence? Are you confident to manage a store and lead a team to deliver a competitive advantage for the brand? An exciting and challenging opportunity has become available for a Store Manager. The successful individual will report to the Area Manager.
Job description
Job Purpose:
- To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.
Job Objectives:
- To ensure the achievement of the stores financial performance by driving and maximising sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
- To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
- To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image.
- To ensure competent and motivated employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
- To adequately schedule staff in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
- To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
- To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities.
- To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
- To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
Minimum requirements
Education and Experience Requirements:
- Essential: Grade 12 (Maths 50% and English 50%)
- Essential: B. Degree or Diploma in retail / finance management, pharmacy or related (External applicants)
- Minimum 2 years’ experience in a store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
- Financial management experience (budgets, profit and loss statements, financial ratios, etc.)
Job Knowledge and Skills Required:
- Sound understanding and application of financial management principles
- Strong retail/FMCG background and understanding of merchandising and promotions principles
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of Customer service excellence
- Knowledge of labour legislation and IR practices
- Knowledge of competency based interviewing
- Sound managerial skills
- Results and target driven
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
- Strong financial acumen
Essential Competencies
- Leading and Supervising
- Planning and Organising
- Delivering Results and Meeting Customer Expectations
- Entrepreneurial and Commercial Thinking
- Deciding and Initiating Action
- Working with people
- Analysing
- Coping with Pressures and Setbacks
Apply by: 29 October 2026
go to method of application »
Introduction
- Are you passionate about service excellence and helping people feel good? Are you confident to engage and communicate with our customers? We have an exciting opportunity in a Clicks' store for a Shop Assistant / Cashier who will report to the Store Manager. This is a fantastic opportunity to start a career in retail.
Job description
Job purpose:
- To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Job objectives:
- To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
- To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
- To ensure the safe handling of cash at all times.
- To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
- To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
- To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
- To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
- To ensure continuity of excellent service by focusing on own development and product knowledge and sharing product information with relief staff
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
- To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
Minimum requirements
Qualifications and Experience:
Skills, Abilities and Job Related Knowledge:
- Basic math’s calculations
- Retail/FMCG background and understanding of merchandising and promotions principles
- Understanding of stock management procedures
- Knowledge of customer service excellence
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
- Numeracy skills
Competencies:
- Relating and networking
- Following instructions and procedures
- Delivering Results and Meeting Customer Expectations
- Working with people
- Persuading and Influencing
- Planning and Organising
- Coping with Pressures and Setbacks
Apply by: 29 October 2026
go to method of application »
Introduction
- To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Job description
Job Objectives:
- To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
- To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
- To ensure the safe handling of cash at all times.
- To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
- To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
- To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
- To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
- To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
Knowledge:
- Basic maths calculations
- Retail/FMCG background and understanding of merchandising and promotions principles
- Understanding of stock management procedures
- Knowledge of customer service excellence
Skills:
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
- Numeracy skills
Competencies:
Essential:
- Relating and networking
- Following instructions and procedures
- Delivering Results and Meeting Customer Expectations
Desirable:
- Working with people
- Persuading and Influencing
- Planning and Organising
- Coping with Pressures and Setbacks
Minimum requirements
Experience:
- Desirable: experience in a customer facing role within a retail/FMCG store operations environment
Education:
- Essential: Grade 12
- Desirable: Maths 50% and English 50% at Grade 12 level
Apply by: 29 October 2026
go to method of application »
Introduction
- We are looking to recruit a permanent Pharmacist Assistant QPB to work for United Pharmaceutical Distributors (UPD). The role will be based at UPD Durban branch and will report to the Responsible Pharmacist.
Job description
Job Purpose:
- To support the Pharmacist in ensuring compliance to regulations, principles and codes, administration, checking, credit returns, stock check and stock control to ensure that orders are correctly, accurately and timeously picked and are packed in terms of UPD’s SOP and FEEFO principles.
Job Objectives:
- To support the Pharmacist in ensuring compliance to GWP/GDP/GMP and train/assess on the SOP’s where required
- To perform stock and cycle counts and bin checks on fridge/thermo labile products
- To check functions on customer orders to ensure that orders are correctly, accurately and timeously picked and ensure that the batch number and expiry date as per the customer’s invoice is correct and corresponds
- To ensure that customer complaints are timeously investigated and handled in terms of reporting and follow up with suppliers.
- To ensure that necessary requirements for re-training and discipline are identified and the the Pharmacist is advised to ensure implementation.
- To ensure high standards of house-keeping and cleanliness by assisting the Pharmacist with processing stock for destruction.
- To oversee the credit returns department and ensure that SLA timelines are met.
- To manage staff working in the high value, specified schedule 5 and schedule 6 departments.
- To assist the Pharmacist in the Schedule 6 department with order assembly and administration.
Skills:
- Communication skills
- Problem solving skills
- Conflict management skills
- Business Acumen
- Attention to detail
Knowledge:
- Microsoft Office Suite
- IT system knowledge
- Customer service
- Business process (end to end)
- Relevant legislation (Pharmacy Council)
- Product knowledge and WP/GDP/GMP
Personal Competencies:
- Adhering to Principles and Values
- Planning and Organising
- Achieving Personal Work Goals and Objectives
- Delivering Results and Meeting Customer Expectations
- Following Instructions and Procedures
Minimum requirements
Qualification & Experience:
- Post Basic Pharmacist Assistant
- Registration with SAPC
- 2 Years experience in the Pharmaceutical industry
Apply by: 29 October 2026
go to method of application »
Introduction
- We are seeking to appoint a Brand Manager I to work within the Beauty Brand Management team as part of the overall Marketing strategy. This role will be based at Clicks Head Office, Woodstock, Cape Town and report into the Senior Brand Manager.
Job description
Job Purpose
- To deliver business, marketing and communication objectives via TTL campaigns that unlock revenue growth for Clicks owned and Strategic drive brands. To deliver tactical and innovative campaigns that drive newness and attract new footfall to Clicks.
Job Objectives
- To drive and support the annual promotional and communications calendar and ensure all campaigns are delivered and meet their objectives according to the Marketing operating plan.
- To manage the alignment of all marketing elements to ensure it is delivered and aligned with the Brand identity (above the line: / TV campaigns; below the line: in store activations and promotional execution and online: social media platforms website / online campaigns.
- To manage the marketing budgets by ensuring all campaigns are implemented cost effectively over the short and medium term.
- To build positive relationships with internal (merchandise, stores, advertising agencies and leadership teams) and external stakeholders (suppliers, online, production, etc.) in order to deliver marketing communications that meets customer expectations.
- To maintain brand integrity and ensure the impact of all branding decisions are evaluated against the brand strategy.
- To continuously monitor marketing trends and make recommendations so as to keep the brand relevant to consumer needs.
- To measure and report back on promotion and marketing performance and recommend enhancements to deliver results.
- To conceptualise, design, deliver and implement marketing communications campaigns that meet business objectives and are aligned to brand
Minimum requirements
Job related knowledge
- Indepth working knowledge of the media and advertising environment
- Understand fundamentals of product marketing and merchandise deliverables
- Knowledge of breadth of competitive awareness and understanding which drives significantly differentiated customer offerings
Job related skills
- Strong strategic marketing skills
- Customer research and analysis skills
- Customer segmentation development
- Marketing and planning skills
- Strategic thinking
- Attention to detail
- Ability to lead and manage multiple projects simultaneously
- Presentation skills
- People Management
- Digital Marketing
Formal Qualification
Experience
- 3-5 years marketing management experience in retail environment
- 2-3 years Brand Management
- 5 years Stakeholder Management
- 2–3 years in Digital Marketing
Essential Competencies
- Leading and Deciding
- Supporting and Co-Operating
- Interacting and Presenting
- Analysing and Interpreting
- Creating and Conceptualising
- Organising and Executing
- Adapting and Coping
- Enterprising and Performing
Apply by: 29 October 2026
go to method of application »
Introduction
- Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.
Job description
Job Purpose:
- To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.
Job Objectives:
- To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
- To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
- To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
- To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
- To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
- To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.
Minimum requirements
Education and Experience Requirements:
- Essential: Grade 12 (Maths 50% and English 50%)
- Essential: Relevant Retail/Business Management qualification (External applicants)
- Desirable: Degree in Relevant Retail/Business Management
- Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
- Financial management experience (budgets, profit and loss statements, financial ratios, etc.)
Job Knowledge and Skills Required:
- Understanding and application of financial management principles
- Retail/FMCG background and understanding of merchandising and promotions principles
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of customer service excellence
- Knowledge of labour legislation and IR practices
- Knowledge of people management
- Knowledge of competency based interviewing
- Numeracy skills
- Results and target driven
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
Essential Competencies
- Following instructions and procedures
- Planning and Organising
- Delivering Results and Meeting Customer Expectations
- Working with people
- Analysing
- Leading and Supervising
- Entrepreneurial and Commercial Thinking
- Coping with Pressures and Setbacks
Contractual hours:
Apply by: 29 October 2026
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Introduction
- Are you enthusiastic about making a positive impact on people's well-being? Do you strive for excellence in patient care and service delivery? Look no further! South Africa's leading Health, Beauty, and Wellness Retailer is thrilled to offer an exciting opportunity for a Pharmacist Intern at a Clicks Pharmacy. Join us in making a difference in the lives of our customers and community.
Job description
Job Purpose:
- We are looking for a passionate individual to provide top-notch pharmaceutical care and dispensary services in line with Clicks' way of working, Good Pharmacy Practice, and all things related to stock and financial management.
- You will be working under the guidance of the Pharmacy Manager (Responsible Pharmacist) to ensure the smooth operation of the pharmacy.
Key Performance Areas:
- Delivering exceptional pharmaceutical care, accurate dispensing, and providing valuable advice within the legal boundaries set by the South African Pharmacy Council (SAPC).
- Responsible for ensuring proper stock management, maintaining a clean and organized workspace, and handling administrative tasks efficiently.
- Play a key role in driving customer service initiatives, creating a memorable experience for our customers, and increasing club card participation.
- Partnering with the clinic and healthcare aisle, you will offer customers a comprehensive healthcare solution.
- Make our brand the go-to destination for health and beauty needs by embodying and promoting our company values.
Job Knowledge and Skills Required:
- SAPC and relevant legal knowledge
- Ethical working practice and compliance
- Knowledge of stock, cost, risk, and compliance management procedures
- Knowledge of patient care, professional counselling
- Knowledge of customer service excellence
- Planning and organising skills
- Strong customer orientation
- Interpersonal skills (Customer service orientation and effective patient care)
- Computer literacy
Competencies required:
- Following instructions and procedures
- Delivering results and meeting customer expectations
- Planning and organising
- Coping with pressures and setbacks
- Entrepreneurial and commercial thinking
- Working with people
Desirable:
- Relating and networking
- Planning and Organising
- Coping with Pressures and Setbacks
- Entrepreneurial and Commercial Thinking
- Working with people
- Adhering to Principles and Values
Minimum requirements
Experience:
Education and:
- Essential: Registered Pharmacist Intern with SAPC
- Completed B Pharm Qualification
Requirements:
Apply by: 30 October 2026
go to method of application »
Introduction
- Unicare Parklands is currently seeking to appoint a Pharmacist – Through The Night and Day (Post community service) that is passionate about customer service. The role will be based at Unicare 24 Hour Pharmacy in Parklands and will report to the Dispensary Manager.
Job description
Duties will include but not limited to:
- To provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with the UniCare way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
- To efficiently execute all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
- To ensure competent and motivated employees by overseeing training and development of Pharmacist Assistants and Pharmacist Interns in line with SAPC requirements when required.
- To build and maintain sound working relationships with relevant stakeholders
- To ensure integration and partnership with the clinic and healthcare departments resulting in a full offering to customers regarding their healthcare needs
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
Qualifications and Experience:
- B Pharm Degree
- 2 Years Experience after Community Service
- Retail Pharmacy experience - desirable
Skills, Abilities and Job Related Knowledge:
- SAPC and relevant legal knowledge
- Customer service orientated
- Effective patient care
- Professional counselling
- Integrity
- Ethical working practice and compliance
- Accuracy and attention to detail
- Tutorship and Coaching
- Team Player
Essential Competencies:
- Adhering to Principles and Values
- Working with People
- Delivering Results and Meeting Customer Expectations
- Following instructions and Procedures
- Relating and Networking
- Coping with Pressures and Setbacks
Minimum requirements
Qualifications and Experience:
- B Pharm Degree
- 0-1 Years Experience after Community Service
- Retail Pharmacy experience - desirable
Apply by: 30 October 2026
go to method of application »
Introduction
- Are you enthusiastic about making a positive impact on people's well-being? Do you strive for excellence in patient care and service delivery? Look no further! South Africa's leading Health, Beauty, and Wellness Retailer is thrilled to offer an exciting opportunity for a Pharmacist Intern at a Clicks Pharmacy. Join us in making a difference in the lives of our customers and community.
Job description
Job Purpose:
- We are looking for a passionate individual to provide top-notch pharmaceutical care and dispensary services in line with Clicks' way of working, Good Pharmacy Practice, and all things related to stock and financial management.
- You will be working under the guidance of the Pharmacy Manager (Responsible Pharmacist) to ensure the smooth operation of the pharmacy.
Key Performance Areas:
- Delivering exceptional pharmaceutical care, accurate dispensing, and providing valuable advice within the legal boundaries set by the South African Pharmacy Council (SAPC).
- Responsible for ensuring proper stock management, maintaining a clean and organized workspace, and handling administrative tasks efficiently.
- Play a key role in driving customer service initiatives, creating a memorable experience for our customers, and increasing club card participation.
- Partnering with the clinic and healthcare aisle, you will offer customers a comprehensive healthcare solution.
- Make our brand the go-to destination for health and beauty needs by embodying and promoting our company values.
Job Knowledge and Skills Required:
- SAPC and relevant legal knowledge
- Ethical working practice and compliance
- Knowledge of stock, cost, risk, and compliance management procedures
- Knowledge of patient care, professional counselling
- Knowledge of customer service excellence
- Planning and organising skills
- Strong customer orientation
- Interpersonal skills (Customer service orientation and effective patient care)
- Computer literacy
Competencies required:
- Following instructions and procedures
- Delivering results and meeting customer expectations
- Planning and organising
- Coping with pressures and setbacks
- Entrepreneurial and commercial thinking
- Working with people
Desirable:
- Relating and networking
- Planning and Organising
- Coping with Pressures and Setbacks
- Entrepreneurial and Commercial Thinking
- Working with people
- Adhering to Principles and Values
Minimum requirements
Experience:
Education and:
- Essential: Registered Pharmacist Intern with SAPC
- Completed B Pharm Qualification
Requirements:
Apply by: 31 October 2026
go to method of application »
Introduction
- Do you want to work and obtain a qualification at the same time? Are you passionate about healthcare and delivering superior patient care? Unicare has an exciting opportunity available to complete a Learnership Programme to qualify as a Pharmacist Assistant. The position reports to the Pharmacy Manager.
Job description
Learnership Programme:
- Successfully complete a National Certificate: Pharmacy Assistance Learnership Programme (Learner Basic Pharmacist Assistant) and a Further Education and Training Certificate: Pharmacist Assistance (Learner Post Basic Pharmacist Assistant) through the accredited Pharmacy Healthcare Academy
- A structured learning programme that consists of a theoretical and practical component and that leads to a qualification that is registered on the National Qualification Framework (NQF)
As a Learner on this programme you will be required to meet the following objectives:
- Successfully complete the Learnership Training Contracts at a registered Unicare Pharmacy and under an approved tutor
- Attend the required training interventions and successfully complete the competency assessments
- Submit a Portfolio of Evidence
- Provide support to the healthcare team in one of theUnicare Pharmacies under the supervision of a registered Pharmacist and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC)
Minimum requirements
Qualification requirement:
- Essential requirement: completion of Grade 12 with a minimum of 50% in Mathematics (or 60% in Mathematical Literacy) ; 50% in English and a Pass in Life Science (Biology)/Physics
Skills, Abilities and Job Related Knowledge:
- Customer service orientated
- Teamwork
- Integrity
- Accuracy and attention to detail
- Numeracy
- Literacy
- Computer Literacy
Essential Competencies:
- Adhering to Principles and Values
- Working with People
- Delivering Results and Meeting Customer Expectations
- Following Instructions and Procedures
- Relating and Networking
- Planning and Organising
Preference will be given to individuals that:
- Meet the Company's EE targets as set out in our employment equity plan
- Meet the furtherance of the National agenda for the development of unemployed youth
Work back agreement:
- Successful applicants will be required to enter into a work back agreement and will be required to work for Unicare as a Qualified Pharmacist Assistant for a period equal to the length of the learnership period as a minimum
Apply by: 31 October 2026
Method of Application
Use the link(s) below to apply on company website.
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