Skills Development Manager at Clicks Group

Introduction

• The job purpose of this role is to manage the Skills Development function through planning, governance and reporting of Workplace Skills Plans and Annual Training Reports, optimisation of grants and tax rebates, accreditation of learning programmes and Learning Management System enablement in order to achieve business objectives and deliver the transformation agenda. This role will be based at our Head Office in Cape Town.

Job description

Job Objectives

• To lead the planning, consolidation and submission of Workplace Skills Plans (WSPs) and Annual Training Reports (ATRs) to align skills development priorities with business objectives and transformation requirements.
• To optimise Skills Development funding through the recovery of grants and tax rebates and the effective management of SETA and other strategic partnerships.
• To manage the accreditation, registration and quality assurance of learning programmes to ensure they meet business, legislative and transformation requirements.
• To lead the Learning Management System function to ensure effective utilisation, programme quality, governance, learner engagement and reporting.
• To establish and maintain Skills Development policies, standards and processes that support the effective delivery of Skills Development initiatives and informed decision-making.
• To manage relationships with internal and external stakeholders to strengthen Skills Development outcomes and support the achievement of business and transformation objectives.
• To manage financial, human and other resources effectively to deliver the Skills Development operational plan and achieve business objectives.

Minimum requirements

Job Knowledge

Essential

• Skills Development legislation and regulatory frameworks
• Workplace Skills Planning and Annual Training Reporting
• SETA, QCTO and Skills Development quality assurance frameworks
• Grants, tax rebates and Skills Development funding mechanisms
• B-BBEE Skills Development requirements
• Learning principles and methodologies
• Learning programme accreditation and quality assurance
• Learnerships, skills programmes and occupational qualifications
• Learning Management Systems (LMS) and learning technologies
• Skills Development governance and reporting

Desirable

• Employment Equity legislation and transformation practices 
• Project Management methodologies
• Change Management principles
• Emerging digital learning trends and technologies
• Vendor and contract management
• Financial management and budgeting principles
• Data analysis, performance measurement and reporting

Job Related Skills

Essential

• Workplace Skills Planning (WSP) and Annual Training Report (ATR) management
• Skills Development funding, grant and tax rebate management
• Learning programme accreditation and quality assurance
• Learning Management System (LMS) governance and reporting
• Data analysis, interpretation and reporting
• Policy development and implementation
• Stakeholder engagement and relationship management
• Project management
• Planning, organising and coordination
• People management
• Verbal and written communication
• Presentation and facilitation skills
• Negotiation and influencing skills
• Problem solving and decision making

Desirable

• Budgeting and finance management
• Ability to evaluate and research learning solution options and alternatives.
• Learning needs analysis.
• Ability to management multiple projects and work cross-functionally with both internal and external stakeholders

Job Experience

Essential

• 5-7 years' experience in Skills Development, Learning and Development or Human Capital Development.
• 3 years' management experience in a medium to large multi-site organisation.
• 5 years' experience in Workplace Skills Planning (WSP) and Annual Training Report (ATR) development and submission.
• 3 years' experience managing SETA relationships, grant funding and Skills Development levy recovery.
• 3 years' experience managing learnerships, skills programmes and accredited learning programmes.
• 3 years' experience managing Learning Management Systems (LMS) and learning technologies.
• Experience managing multiple projects and stakeholders across business functions.
• 3 years' experience in learning design and development.
• 3 years' experience as a Skills Development Facilitator (SDF).

Desirable

• Experience developing and implementing Skills Development policies, governance frameworks and quality assurance processes.
• Experience within the retail, pharmacy, healthcare or FMCG sectors.
• Experience working with QCTO, accreditation and quality assurance processes.
• Experience managing transformation and B-BBEE Skills Development initiatives.
• Experience managing external training providers, assessors, moderators and learning vendors.

Education

Essential

•  3-year tertiary qualification (Degree or Diploma) in Human Resources, Human Resource Development, Education, Organisational Development, Industrial Psychology or a related field.
• Registered Assessor.

Desirable

• Post graduate degree or qualifications.
• Leadership development
• Registered moderator

Competencies

• Leading and Supervising
• Persuading and Influencing 
• Learning and Researching 
• Planning and Organising 
• Delivering Results & Meeting Customer Expectations 
• Adapting and Responding to Change 

Apply by: 29 October 2026