Imagine a world where people live healthier, more enhanced and protected lives… A world in which each organisation is a powerful influencer and responsible corporate citizen, committed to being a force for social good. As a leading innovator in healthcare, wellness, insurance, investments, financial and life planning, Discovery works ceaselessly to...
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Key Purpose of the role
- This position will report to the Risk Manager. The successful candidate will be required to facilitate and assist in the implementation of an end-to-end risk management programme for the business unit in respect of Information Technology, Security and Privacy risk disciplines.
Areas of responsibility may include but not limited to
- Facilitate and assist in the roll-out of the IT risk management framework and maturity of IT risk management practices within the business unit
- Capture required risk information onto the GRC system
- Develop appropriate dashboards and reports for various levels of risk reporting
- Monitoring and investigations of DLP events
- Enhance the DLP Dashboards by obtaining specific business process related information from business
- Establish and maintain an up-to-date IT risk register and IT risk profile
- Manage risk reporting in line with reporting cycles.
- Identify practical solutions to address control weaknesses and process deficiencies.
- Assess the validity of mitigation action plans provided by business and ensure completion thereof within the agreed time period.
- Implement and monitor IT risk appetites and key risk indicators
- Maintain the control and process library on BarnOwl for the business unit based on outcomes of audits, reviews and assessments
- Provide support, education and training on risk management principles to build awareness of IT risk
- Assist the Risk Manager on any risk activity requested on an ad hoc basis
- Manage the process of identifying and assessing risks that may pose a threat to the achievement of business objectives. This could include the following:
- Facilitate risk workshops for principal and strategic risks
- Risk event identification, reporting, analyses and investigation
- Risk and control assessments
- Reporting of IT Risk to various audiences, such as Manco’s and Exco’s within the business unit for them to understand their accountability for the risks
- For business unit specific projects, follow the Group Project Risk Framework to manage and report on project related risks
Personal Attributes and skills
- Takes initiative and works under own direction with the ability to make quick, clear choices which may include tough choices or considered risks
- Upholds ethics and values and demonstrates integrity
- Shows respect for the views and contributions of others
- Demonstrates a willingness to share information
- Strong negotiating and influencing skills
- Excellent communication skills. The candidate should speak fluently and be able to write in a well-structured and logical manner
- Demonstrates an understanding of different organisational departments and functions
- Ability to analyse and assess various data and break them into component parts, patterns and relationships
- Sets high standards for quality and quantity and can work in a systematic, methodical and orderly manner
- Adapts to changing circumstances
- Handles criticism constrictively and learns from it
Qualifications and Experience
- Minimum IT degree level education (BCom or BSc in information systems or computer science) with either CISA or CRISC
- Minimum 3 years of experience in an IT enterprise risk environment
- Must have advanced experience and knowledge of NIST CSF, Cobit and ITIL frameworks as well as IT infrastructure, systems processes and IT governance
- Advanced knowledge of Excel, Word, PowerPoint, Power BI and Teams
- Must be affluent in report writing with attention to detail
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Key Purpose
- Through the combined use of tools from the Business Intelligence (BI) and Risk Intelligence teams, the Reporting Specialist manages a team and plays an important role in shortening the product development lifecycle. Work is packaged into reports that allow quick decisions to be made using intelligent analytics. The reporting team uses and invents cutting-edge reporting techniques in collaboration with an actuarial team.
Areas of responsibility may include but not limited to:
- Automation and generation of all core functions reports, making sure that reports are released timeously and conform to pre agreed standards set out by Business Intelligence, Risk Intelligence, Clinical Risk Management, and other stakeholders
- Acting as an interlinkage between Business Intelligence and Risk intelligence.
- Work with Actuarial and Data Science teams to set up data requirements
- Interact with business leads and other stakeholders to get a proper understanding of the problem statements.
- Ensuring that any enhancements and latest tools are incorporated in respective reports
- Translate business needs into data insights that will support/answer this need
- Conduct data analysis and data visualisation that will answer the business needs
- Interact with software developers, Business Analysts, Actuaries, and end users to communicate BI designs and solutions.
- Support the creation, enhancement and implementation of newer BI standards and processes.
Personal Attributes and Skills
- Excellent communication skills (oral and written)
- Must be able to present solutions and data storylines.
- Good analytical and problem-solving skills.
- Must be able to navigate ambiguity and complexity around business products and benefits and how they tie into data.
- A restless curiosity in learning new technology
- Ability to work cohesively in a team environment and balance multiple priorities
Education and Experience
- Not less than 5 years’ work experience within a BI/Actuarial/Analytics field
- Must have at least a Bachelors’ degree in Statistics/Mathematics and Computer Science
- Experience producing valuable insights to support non-analytical stakeholders
- Experience in gathering requirements for reporting solutions and data analytics.
- Experience working with front-end visualisation and reporting tools (Power BI, SSRS, Excel)
- Strong SQL skills (across database environments)
- SAP system (advantageous)
- Analytical work experience in the financial or health services industry would be great
- Business Intelligence certifications would also be advantageous
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Key Purpose of the role
- We are looking for an Office Manager to organize and coordinate administration duties and office procedures. To create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety.
Areas of responsibility may include but not limited to
- Keep stock of office supplies and place orders to ensure stock levels are maintained (incl. perishables, stationery, hardware, incentives etc.)
- Maintain health and safety portfolio
- Maintain the office condition and arrange necessary repairs
- Administer all office management and HR functions. Human Resource Management, including new hire paperwork and offboarding for staff joining and leaving the franchise.
- Customer phone and e-mail support, back up to technical support and sales teams.
- 100% Resolution of inquiries and requests from staff, regulatory agencies and service vendors.
- Maintenance of all records pertaining to the business, weekly and monthly production figures and cost statements for month end.
- Effectively manage operating costs within the franchise as per budget set out by head office.
- Maintaining and keeping record of all Supervision Agreements and Asset Registers
- Manage all service levels and standard operating procedures, reports and feedback requested from Head Office and RGM
- Develop, mentor and coach direct reports.
- Arrange training for staff.
- Maintaining all social media platforms for the franchise (LinkedIn and Facebook)
Technical competencies
- Ms Office Suite (Excel, PowerPoint, Word, Outlook, Teams)
- Typing skills (Ability to type with speed and accuracy)
- Project administration (Handle administrative tasks effectively and ensuring accuracy and attention to detail)
- Exposure to financial systems (Sage)
Personal Attributes and skills
- Energy and enthusiasm in all interactions
- Proven experience as Office Manager
- Strong organizational and time management skills; juggling multiple tasks and conflicting team demands
- Outstanding communication skills
- A team player who enjoys collaborating with colleagues to obtain the best result
- Professional working manner and a great work ethic.
- Adaptable with good admin skills and a “can do” attitude
Qualifications and Experience
- Matric (essential)
- Secretarial or related diploma (preferred)
- Own car and driver’s license (Essential)
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Job Purpose
- The purpose of the role is to provide technical direction to a non-functional testing team, including performance testing, automation and data management.
- Day to day activities include planning, coordination and execution of non-functional test activities according to defined standards and ensuring that governance requirements are adhered to for all delivery.
- The role includes managing the automation of functional testing, performance testing and provision of test data in the non-production environments.
Areas of responsibility may include but are not limited to
- Definition, implementation and management of adherence to automation, data and performance testing guidelines
- Management of non-functional testing activities aligned to functional test manager priorities
- Estimating testing timelines for non-functional test design and execution activities
- Planning and coordination of environmental requirements
- Coordination of non-functional testing activities
- Test Design and Automation Framework maintenance
- Data provisioning
- Automated test scripting, maintenance, execution and reporting
- Performance test planning, execution and reporting
- Defect Management
- Environment constraints
- Stakeholder meetings and reporting of non-functional testing activities
- Compliance with and validation of all entry and exit criteria in accordance with the governance standards
Personal attributes and skills
- Ability to work and deliver under tight deadlines
- Attention to detail
- Business Writing Skills, Presentation and Facilitation Skills
- Customer Service Orientation, Result Orientation, Negotiation skills
- Personal organisation and time management skills
- Professional Communication (written, verbal/presenting and listening)
- Ability to build relationships with people from all different backgrounds and at different job levels
Education and Experience
- Matric/Grade 12 and relevant university qualification
- Relevant tertiary qualification is advantageous
- ISTQB Certification - ISTQB Test Manager (required)
- ISTQB Test Automation Engineer (required)
- ISTQB Operational Test Management (advantageous)
- ISTQB Strategic Test Management (advantageous)
- ISTQB Managing the team (advantageous)
- ISTQB Technical Test Analyst (advantageous)
- ISTQB Security Tester (advantageous)
- Candidates should have relevant experience in managing non-functional testing of Core Banking projects in SAP Systems.
- Preference will be given to candidates with experience in test management using the following technologies
- Microfocus ALM / UFT
- VB Script
- Microfocus LoadRunner / VUGEN / Virtual Table Server
- SoapUI / Postman
- Atlassian Suite
- Jenkins
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Key Purpose
- The successful candidate will be responsible for implementing and supporting various middleware technologies and ensuring their performance, availability and security as a member of the Life Infrastructure Application team.
Areas of responsibility may include but not limited to
- Day to day maintenance of the Middleware environments
- Responsible for ensuring availability and performance
- To proactively monitor the systems to ensure minimum downtime
- Responsible for the improvement and maintenance of the solutions, including upgrades and security patches.
- Responsible for implementation and release of middleware solutions on-premise and in AWS / OCI / Azure.
- Providing technical middleware and performance advice to development teams
- Middleware capacity management
- General middleware troubleshooting
- Implementation and enforcement of Discovery standards and procedures
- Life Infrastructure standby and shift duties
Education and Experience
Essential:
- Matric
- BSc Comp Sc/ BSc Info Systems or equivalent tertiary qualification
- The applicant MUST have 5 years experience managing complex solution stacks without direct supervision
- Certification in a middleware j2ee offering. (JBOSS, Weblogic, Websphere)
Advantageous:
- Dynatrace APM Experience
- AWS SysOps , DevOps or Associate Architect Certification
- ITIL
Technical Skills and Knowledge
Essential:
- Experience in managing
- Experience in configuration and release automation
- Experience in managing complex middleware solutions on native servers and containerized platforms such as Openshift, EKS, Fargate, VMWare Tanzu.
- Experience in monitoring and tuning middleware solutions
- Experience configuring and using automation tooling for the provisioning and management of the entire development and runtime environment.
- (Jenkins, Chef/Puppet/Salt etc, ansible/terraform/cloud formation).
Advantageous:
- Advanced troubleshooting skills
- AWS Cloud deployments using S3, EC2, ALB, CloudWatch, EKS, Fargate.
Competencies:
- Ability to work both independently and participate as a member of a cross-functional team.
- Ability to prioritize and work on multiple tasks simultaneously.
- Strong analytical and problem solving skills.
- Attention to detail
- Solution oriented
- Delivery focused
- Ability to deal with pressure
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Job Purpose
- The purpose of the role is to ensure proper planning, coordination and execution of test activities according to defined standards and ensuring that governance requirements are adhered to for all delivery.
Areas of responsibility may include but are not limited to
- Overall test planning and coordination of test execution of Discovery Bank projects
- Estimating testing timelines for test design and execution activities
- Estimating resource requirements
- Definition of the test execution approach and coordination of the execution thereof
- Planning and coordination of environmental requirements
- Coordination of testing activities
- Test Design
- Data creation
- Manual testing
- Automated testing
- Performance testing
- Defect Management
- Environment constraints
- The coordination of testing activities includes full integration from the front-end systems to partner systems, including 3rd party systems, system notifications and marketing design
- Management of risks associated with the testing lifecycle
- Stakeholder meetings and reporting
- Compliance with and validation of all entry and exit criteria in accordance with the governance standards
Personal attributes and skills
- Ability to work and deliver under tight deadlines
- Attention to detail
- Business Writing Skills, Presentation and Facilitation Skills
- Customer Service Orientation, Result Orientation, Negotiation skills
- Personal organisation and time management skills
- Professional Communication (written, verbal/presenting and listening)
- Ability to build relationships with people from all different backgrounds and at different job levels
Education and Experience
- Matric/Grade 12 and relevant university qualification
- ISTQB Certification - ISTQB Test Manager (required)
- ISTQB Operational Test Management (advantageous)
- ISTQB Strategic Test Management (advantageous)
- ISTQB Managing the team (advantageous)
- Candidates should have relevant experience in managing testing of Core Banking projects in SAP Systems. Preference will be given to candidates with experience in test management in the following functionalities and technologies
- Card (SAP Card / VTS / VTP / SAP BAS)
- Card Issuing and Acquiring
- Card Payments routing and settlement
- Visa Certification
- Payments (SAP Payment Engine / SAP BAS / Calypso)
- Understanding of Payments landscape - Local and Foreign incoming and outgoing payments and settlement
- Payments compliance and regulatory projects
- Credit (SAP CRM / SAP BAS / SAB FSCM)
- Credit and Debt management lifecycle
- Collections strategies
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Key Purpose of the role
- Increase the sales of the product range through building relationships, superior client service and technical knowledge
Areas of responsibility may include but not limited to
- Increase the sales of the product range through building relationships, superior client service and technical knowledge.
- Developing and maintaining broker relationships.
- Review new business pipeline, follow-up and tracking.
- Issuing of quotations.
- Technical training of and ongoing product support to financial advisor.
- Dealing with queries and providing information on a range of sales and service issues.
- Liasing with internal departments on processing issues.
- Building relationships with internal departments to ensure superior service is offering to clients.
- Keeping up-to-date with competitor product and service offering and industry developments..
- Participating in proactive sales and marketing initiatives
Key Responsibilities
- Developing and maintaining broker relationships
- Review new business pipeline, follow-up and tracking
- Issuing of quotations
- Technical training of and ongoing product support to financial advisors
- Dealing with queries and providing information on a range of sales and service issues
- Liasing with internal departments to ensure superior service is offered to clients
- Keeping up-to-date with competitor product and service offering and industry developments
- Participating in proactive sales and marketing initiatives
Personal Attributes and skills
- Own insured transport, cellphone and drivers license
- Willingness to undertake business travel across South Africa
- Assertiveness
- Self-confidence
- Honest and ethical
- Resilience
- Perseverance
- Able to manage stressful situations
- Results driven
- Ability to work independently without supervision
- Self-Disciplined
- Able to influence and negotiate
- Persuasive
- Able to manage stress and stressful situations
- Results driven
- Ability to work independently without supervision
- Self-Discipline
- Able to influence and negotiate
- Persuasive
- Build strong relationships
- Use own initiative
- Decisiveness
Qualifications and Experience
- NQF5 in Wealth Management of Financial Planning
- RE5
Beneficial:
- Business degree
- Sound medical aid knowledge
- Knowledge of underwriting process
- Broker consulting experience in the financial services industry
- An understanding of financial planning
- Knowledge of MS Office Suite
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Key Purpose
- This Solutions Architect will help our transitioning into an agile, containerized, microservices based platform from our legacy of waterfall-based, monolithic systems.
Areas of responsibility may include but not limited to
- Oversees the solutioning of new and existing applications systems.
- Assesses functional and non-functional requirements of change backlogs and proposals to elicit architectural impacts.
- Advises development teams on system technical design as a subject matter expert, providing solutions that reinforce the enterprise architectural strategy.
- Weighs the overall priority ranking of each of the possible system qualities (cost, reusability, robustness, etc.) as to enforce a “balance of concerns”.
- Performs analytical tasks, data extracts, research, etc., as required, to inform decision processes.
- Participates in internal forums such as Architectural Review Board and lead work streams to improve methodology, internal processes, standards and guidelines.
- Conducts training and informal coaching with technical team.
- Assists Technical Managers during hiring and performance reviews by providing input on engineering competencies.
- Closely interacts with and guides many functions of Business Analysis and Systems Design.
- Collaborates in R&D to seek solutions to new and evolving customer requirements.
- Provides high-level architectural guidance to new and existing systems.
- Partners with Enterprise Architects to ensure execution of architectural strategy.
- Partners with Systems Architects to keep abreast of maturing technical tools and practices.
Personal Attributes and Skills
- Strong “soft skills”.
- Cloud computing experience (infrastructure, deployment, storage, platforms, and data experience preferred)
- Web-scale engineering and architecture experience (Microservices architecture experience preferred).
- “Full stack” development knowledge (Java, JavaScript, and Oracle RDBMS preferred)
- Demonstrated modelling capabilities (UML modelling experience preferred).
- Business process improvement (Lean experience preferred)
- Agile software development
- Business and technical writing skills
- Presentation and facilitation skills
- Consulting Abilities
- Demonstrated project management abilities.
Education and Experience
Education:
- BSc in Computer Science or a related field
- Preferred: Architecturally certified (TOGAF/Prince Certified or Equivalent)
Experience:
- 5 to 7 years’ experience and demonstrated career growth on software development in corporate environments, of which at least two years in team leadership capacity
- Data modelling experience
- Process modelling experience
- TOGAF experience
- Netflix OSS experience
- Docker experience
- AWS/Azure experience
- WSO2 experience
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Key Purpose of the role
- Training of Financial Advisors, Broker Consultants, and Independent Financial Advisers through first level initial support, through to development and ongoing proficiency training sessions. This role involves partnering with key stakeholders to proactively identify learning requirements aligned to franchises/business objectives.
Areas of responsibility may include but not limited to
The successful candidate will be required to, but not limited to, the following key outputs:
- Conduct regular financial planning, practice management, product/systems and where relevant, human skills training sessions to Financial Advisors, Broker Consultants, IFA’s and any other necessary sales and distribution roles
- Conduct business needs analysis to determine training requirements to drive business and individual (DFC, BC’s DC’s) performance
- Conduct research, develop and implement advanced fit for purpose workshops or training programs aligned to business requirements.
- Managing of stakeholders at all levels to support and deliver on Franchise/Business unit specific learning requirements
- Monitor and evaluate the effectiveness of training to ensure optimal learning and development
- Provide mentoring and coaching to team members within the Division
- Consider strategic alignment when co-creating learning solutions with the business area(s) ensuring the future learning needs of the business are met.
- Drive innovative and disruptive learning experiences, incorporating industry leading best practice, to enable the salesforce to meet the changing business priorities and challenges in terms of future skills and capabilities.
- Ensures continuous development of knowledge and skills related to products, financial planning and incorporates this into learning interventions
- Develop professional internal and external collaborative relationships to ensure that the business needs are constantly met, and continuous feedback is provided.
- Monitor, track and evaluate the success of learning initiatives/deliverables and recommend improvements to enable successful business solutioning/execution
- Analyse local and international trends, using insights to support the forecasting of future changes in the Financial Services industry.
- Use expert knowledge of learning principles to ensure that learning relevant, retained, and fit for purpose
- Maintain a high level tec and facilitation skill, both the physical and virtual classroom
- Travel as and when required to conduct the training
Personal Attributes and Skills
The successful candidate must demonstrate the following competencies:
- Passion for financial planning and the financial services industry
- Continuously gains ongoing knowledge about products and financial planning to operate on an expert level
- Takes initiative and works under own direction
- Takes responsibility for actions, projects and people
- Motivates and empowers others
- Upholds ethics and values; demonstrates integrity.
- Easily establishes good relationships with customers and relates well to people at all levels.
- Gains clear agreement and commitment from others by persuading,
- Consistently achieves all goals.
- Works hard and puts in longer hours when it is necessary.
- Analytical Thinking Ability: ability to split a task or problem into its component parts and use these in a logical and systematic manner to reveal all the implications of the consequences of situations.
- Communication Skills: able to communicate clearly both verbally and in writing.
- Reporting Skills: ability to consolidate information and compile reports reflecting the necessary relevant information
- Ability to communicate logically and objectively are essential components of this role.
- Assertiveness coupled with flexibility and adaptability.
- A quality orientation with acute attention to detail.
- Retain a formal and professional manner.
- Well organized
- Excellent facilitation skills
- Conflict Management
- Expresses opinions, information and key points of an argument clearly.
- Makes rational judgments from the available information and analysis.
- Probes for further information or greater understanding of a problem.
Education and Experience
- At least 3 years’ experience as a Learning & Development Consultant
- Experience in the Financial Services Industry
- CFP qualification NQF 6 financial planning qualification will be considered if additional experience is present
- Training qualification (Train The Trainer or ETDP)
- The knowledge and skills needed to transfer knowledge in a physical and virtual environment
- Certified Virtual Trainer(Advantageous)
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Key Purpose
- The Strategic Sourcing Analyst conducts spend analytics, recommends sourcing plans and strategies to the Commodity Leads/Managers. An important aspect of this role is identify opportunities for spend consolidation, effectively leveraging the Group’s purchasing power and thereby driving optimal procurement savings.
Areas of responsibility may include but not limited to
- Conduct spend data analyses to determine best opportunities for strategic sourcing initiatives
- Leverage spend analytics and market intelligence to identify cost optimization opportunities in the sourcing of goods and services
- Proactively monitor market trends that impact spend category and adapts strategies to mitigate risk
- Perform analysis of category spend to assist in the development of sourcing strategies for the assigned category
- Provide inputs in defining the procurement plan in that ensures cost containment, preferential procurement and operational efficiency
- Monitor that requirements are linked to the budget and procurement plan
- Identify sourcing opportunities to obtain optimal value for Discovery and respective business units by estimating cost savings benefits and evaluating strategic sourcing performance metrics (KPIs)
- Execute strategic sourcing projects (using standard sourcing methodologies) for a variety of goods and complex services
- Partner with Creditors and Group Finance teams to review category spend to ensure budget compliance
- Proactively monitor and interpret market intelligence trends that impact category group and adapts strategies to mitigate risks
- Compile monthly reports on departmental activities and timeously submits it to relevant parties
- Compile and timeously submit requested ad hoc business/departmental reports
- Collate and display relevant information in a written and graphical format to and graphical format to deliver business reports, plans, proposals and analysis
- Perform all other duties as assigned
Personal Attributes and Skills
- Financial, quantitative and analytical skills
- Proficiency with Microsoft Office applications (Word, PPT, Excel)
- Able to operate independently and under pressure,
- Able to perform multiple concurrent tasks and responsibilities and to deal with changing priorities while maintaining personal effectiveness
- Able to communicate (orally and in writing) and be responsive to internal customer requirements
- Able to work collaboratively with internal customers
- Decisive and driven by deadlines, bias for action
- exhibit sound interpersonal skills involving interfacing, coordinating and negotiating with internal customers and suppliers
- Willing to challenge ideas and provide suggestions which are in the best interests of the company
Education and Experience
- Bachelor degree, preferably in Statistics, Commerce or Finance
- 2 years of experience in analytics and/or statistics
- Procurement/SCM experience will be advantageous
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Key Purpose
- Involved in the development and dissemination of effective sales strategies, compelling product positioning and tools for Discovery Insure products for clients, advisors and other stakeholders including media.
Areas of responsibility may include but not limited to
- Provide customised support for specific sales opportunities and new business initiatives
- Package and drive the roll-out of new products and benefits through the annual launch cycle
- Develop and present roadshow, PPD and training material
- Provide technical product support to distribution and servicing channels.
- Develop compelling analytical content and product toolkits to demonstrate how the Discovery Insure value propositions deliver exceptional value to clients, advisors and other stakeholders
- Produce objective industry analysis and market insights which clearly position Discovery Insure as the authority on: how the industry operates and the broader competitor landscape
- Utilise technical product knowledge, including understanding of competitors, to identify
- business opportunities
- Support R&D decision-making and strategy through distribution and client insights
Personal attributes and skills
- Strong problem-solving skills
- Sophisticated written and verbal communication and presentation skills
- High level of attention to detail
- Strong work ethic with focus on value added delivery
- High degree of personal maturity and a natural capacity to self-reflect, learn and develop
- Complete alignment to Discovery’s core purpose of making people healthier and enhancing and protecting their lives
Education
- Actuarial education – Good progress with Actuarial exams
Experience
- At least 2 -3 years business experience, with a proven record of innovation, delivery and performance
Method of Application
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