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  • Posted: Sep 4, 2023
    Deadline: Not specified
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  • We at Ellahi Consulting, are committed to deliver sound conceptual thinking and excellent customer centric results from design through to delivery and post implementation support, as fit-for-purpose and practical solutions are important to us. We offer over 20 years of experience within the recruitment, talent management and organisation development domain. ...
    Read more about this company

     

    Customer Service And POD Clerk (KwaZulu Natal)

    Requirements:

    • Completed Matric
    • Tertiary qualification advantage
    • PC Experience (e-mail/Word/Excel)
    • FW knowledge advantage
    • Strong telephone, communication (oral and written), listening and problem solving skills
    • Passion, energy, desire (to get the job done), and runway (ability to grow within the organisation)
    • Well organized
    • People person & Team player
    • Strong attention to details
    • Capture/Image and follow up on PODs
    • Booking collections
    • Track & Trace and customer queries
    • Reporting
    • Quotations
    • General Filing and admin duties

    Systems to use

    • FreigthWare
    • MS office (Excel, Word, Outlook)
    • eDocs
    • OMS

    Testing

    • Polygraph
    • Criminal Record Check
    • Math’s Literacy Test
    • Geography
    • Communication / Telephone skills

    go to method of application »

    Engineering Manager (Metal Recycling Industry) - GCC Required

    Key Objective: To professionally manage the overall coordination and management of the plant maintenance and project functions to satisfy the long and short-term objectives of the company operating from the manufacturing plant. This position reports to the Operations Manager.

    EDUCATION

    • BSc Mechanical / Industrial Engineering Degree or Equivalent.
    • GCC (Essential)
    • MBA (advantage) 

    EXPERIENCE

    • Minimum 5 years industrial-related project management experience preferably in a hot metal environment.
    • 5 years of general maintenance experience in a manufacturing environment.
    • 3 years in a management position, with an emphasis on project management.
    • Capex and project management experience
    • Technical competence in conveyor maintenance, crushing and screening plants, and rotating
      equipment (pumps, fans, etc)
    • Sound knowledge of general machinery regulations, process flow and maintenance principles
    • General understanding of contract administration, business principals, budgets and cost control.
    • Sound understanding of requirements of ISO 9001, ISO 14001 and OHSAS 45001.
    • Working knowledge of 5S, Six Sigma Black belt and Lean Management principles.
    • Willingness to work in a dirty environment

    KNOWLEDGE AND SKILLS

    • Sound knowledge of project management and plant maintenance,
    • Advanced knowledge of Building and Construction regulations,
    • Sound knowledge of building materials and engineering practices ,
    • General grasp of metallurgical concepts and processes,
    • A broad understanding of each engineering discipline,
    • General understanding of contract administration, business principals and business law,
    • Commercial awareness, budgets and cost control, Proficiency in MS Office software, and other company and discipline specific software applications (Syspro, Maintenance connection).

    KEY STANDARDS 

    • Cost - deliverables are being completed within the baselined cost plan.
    • Progress - deliverables are being completed within the baselined time scales.
    • Quality - deliverables are being completed to defined expectations, first time.
    • Performance (Value) - progress is being earned for the expected cost.
    • Cash flow - net project cash flow is being achieved as the defined expectations.
    • SHERQ - the required Safety, Health, Environmental, Risk and Quality standards are being achieved.
    • Regulatory - all required statutory and regulatory conditions are being met.
    • Reporting - regular and timely reporting of project progress to managers.

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    Executive Personal Assistant (Logistics/ Freight Environment)

    Job Function : Provide personalised administrative and secretarial support in a well-organised, timely manner to the Executive Team of a well established Logistics company.  

    Supporting Executives:

    • Executive VP                 
    • VP: Freight                     
    • VP: Finance                    
    • Executive: HR                  
    • Executive: Commercial 
    • Executive: IT   

    Qualifications required

    • Matric
    • Diploma or related experience

    Skills and experience required

    • Strong analytical skills.
    • Valid driver’s License and own vehicle.
    • Work well under pressure, adhere to deadlines and be a self-starter.
    • Must take ownership of the position, be dedicated and innovative.
    • Excellent communication skills.
    • Sound experience of telephone etiquette and hospitality.
    • Meeting of deadlines and planning.
    • System knowledge –Microsoft Office
    • Quality work output with attention to detail.
    • Interpersonal skills.
    • Ability to work under pressure.
    • Stress tolerance
    • Event and travel management
    • Proofreading Skills.
    • Experience in taking of meeting minutes.
    • Excellent time management skills.
    • Excellent written and verbal skills.

    Key performance areas

    • Provide general and administrative support to the Executive: Vice President and direct reports to contribute to the effective and efficient functioning and service delivery.
    • Provide overall secretarial and governance services, originating and distributing minutes of meetings, preparation of documentation, official letters, and communication.
    • Organizing, synchronizing and maintaining multiple computerized diaries by planning and scheduling meetings and teleconferences.
    • Enhance the productivity through the day to day management of Executives diary and screening of calls.
    • Manage and arrange all corporate events and functions.
    • Maintaining confidential information.
    • Act as first point of contact for incoming visitors, guests and clients ensuring that they are professionally welcomed and that refreshments are provided timeously.
    • Co-ordinate international and domestic travel for the company and for the staff as required by arranging and facilitating all travel bookings including the administrative management thereof.
    • Booking and preparing meeting rooms including organising refreshments.
    • Create a positive experience and atmosphere through the professional engagement with both internal and external contracts, including dealing with direct enquiries in a courteous manner.
    • Preparation of Exco and Board documentation and distribution thereof
    • Any ad hoc administrative function relevant to the job that may be required.

    go to method of application »

    Executive Assistant (Mill/ Production Environment)

    Qualifications required

    • Grade 12/National Senior Certificate
    • National Diploma (Office Administration/Secretarial/Business Admin)

    Knowledge

    • Operational office administration
    • An understanding of relevant legislation, policies and procedures
    • MS Office
    • High level of excel proficiency.

    Experience

    • Three to five years related experience and/or training; or equivalent combination of education and experience.
    • Proficient in MS Office, including Outlook Word, Excel and Power-point (Intermediate) SAP Experience

     This role supports the strategy by:

    • Providing senior administrative support of a highly complex and responsible nature in a team-oriented fast-paced environment.
    • Application of best practice systems and procedures in maintenance of records.

    This role interacts with the following key people:

    • General Managers
    • Works Manager
    • Production Managers
    • Finance Manager
    • Clients
    • Contractors
    • All Department Head and departmental staffs

    Personal attributes

    • Basic understanding of Operations terminology
    • Team engagement
    • Analytical and problem solving

    Skills

    • Decision making skills
    • Effective verbal and listening
    • Communications skill
    • Stress management skills
    • Time management skills
    • High level of trust
    • To be detail orientated with good communication skills in English as you will be required to interact with senior executives internally and externally.
    • The ability to be a team player is required as you will be working closely with other members of staff to ensure smooth running of operations at all times.

    Circumstantial Aspects: Travel, working hours (shifts) etc.

    • Ability to adjust to multiple demands, Shifting work priorities, ambiguity, adversity and change.
    • The incumbent may have to manage several projects at once and may be interrupted frequently to meet the needs and requests of the GM, clients and contractors.  
    • The incumbent may find the environment to be busy and will need excellent

    Core Competencies

    • Quick response to queries.
    • Solve customer problems with suitable alternatives.
    • Deliver on promise (e.g., report deadlines)
    • Enhance image of ops division
    • Organise meetings - Communicate dates, agenda and venue on time.
    • Communicate timeously, and accurate for problem resolution, formal and informal correspondence.
    • Assist and give support to colleagues to ensure full flow of the department.
    • Provide effective and accurate reports as required.
    • Financial skills
    • Interpersonal skills
    • Communication skills

    Leadership Competencies,

    • Relationship building
    • Results focused
    • Planning and organizing
    • Attention to detail
    • Flexibility
    • The ability to implement projects and processes.
    • Responsible for self-sufficiency. Provides small project responsibility.
    • Ability to supervise tasks and or projects.

    Technical Competencies

    • Ability to pull reports
    • Managing the day-to-day operations of the office.
    • Organizing and maintaining files and records
    • Planning and scheduling meetings and appointments
    • Managing projects and conducting research
    • Preparing and editing correspondence, reports, and presentations
    • Making travel and guest arrangements where required
    • Computer skills – MS office (Excel, Word, Outlook), SAP Financial Module (PO, GR, RN)
    • Reporting on stats
    • Administration skills
    • Communication skills – written and verbal
    • Date capturing – accuracy

    go to method of application »

    In-House Customer Service Agent (Cape Town)- Contract

    Requirements:

    • Able to work shifts
    • Valid code 8 license (Code 10 an advantage)
    • Completed Matric 
    • Tertiary qualification is an advantage.
    • Excellent telephone skills
    • Geographical knowledge of SA
    • Freightware and online management system an advantage
    • Proven customer service experience
    • POD’s experience
    • PC Experience (Outlook/Word/Excel)
    • Customer focused
    • PC skills
    • Ability to do reports
    • Attention to detail
    • Polite, friendly and helpful to customers
    • Motivated, energetic, enthusiastic & passion for the job
    • Initiative
    • Communication skills
    • Passion, energy, desire (to get the job done), & runway (ability to grow)
    • Data capturing & filing
    • Ability to prioritize & work under pressure
    • OMS experience/knowledge (beneficial).

    Testing:

    • Polygraph
    • Criminal Record Check
    • PC Skills
    • A Math’s Literacy Test
    • Geography
    • Communication & Telephone skills

    go to method of application »

    Operations Manager - (Logistics/ Supply Chain Environment - KZN)

    Education:

    • Completed Matric
    • Bcom/ Degree in Logistics/ transport management or Business related

    Work Experience

    • 3-5 years’ logistics/ transport experience
    • Exposure to management of Finances, HR, Risk and Safety
    • 3 years in supervisory role in operational environment
    • Interacting at Senior Management level
    • Proven track record working with customer contractual requirements / KPIs
    • 3- 5 years SAP WM IM MM experience
    • Experience in management of operational and functional responsibilities (such as HR, Finance, SHEQ) (Advantage)
    • Have established networks within the relevant industry (Advantage)

    Skills

    • Well-developed communication skills related to persuading and influencing others and negotiating effectively
    • Interpersonal skills related to networking & conflict handling, including sensitivity to diversity and EQ
    • Good ability to interpret numerical information
    • Critical thinking skills to analyse and diagnose requirements or problems, develop integrated solutions and solve relatively complex problems
    • Ability to memorise and recollect information
    • Multi-task
    • Computer, technology and systems

    Knowledge

    • Good knowledge of the transport industry
    • Broad understanding of business, transport related legislation
    • Broad understanding of labour legislation and Bargaining Council agreements
    • Technical processes applicable to the contract.
    • Sound financial and Business Acumen
    • Good knowledge of commercial agreements (Advantage)

    Personal Attributes

    • Focus on getting things done
    • Strong drive to growing the business
    • Customer centricity & focus
    • Preference for planning and organising
    • Remain resilient with stress and pressure
    • Focus on initiating action
    • Focus on team working
    • Focus on convincing and persuading.
    • Readiness to make and own decisions
    • Focus on analysing and solving problems
    • Orientation towards growing & nurturing relationships
    • Openness to accepting feedback
    • Concern for communicating clearly
    • Commitment to maintaining business awareness
    • Concern for leading others & our culture

    Key deliverables and outputs

    • Business development
    • Identifying and communicating opportunities for business growth
    • Producing innovative solutions

    Financial Management and Profitability

    • Ensuring achievement and exceeding of targets through active monitoring of financial plans
    • Ensuring the proper execution of the business continuity plan and the full utilisation and implementation of asset protection and fraudulent activity elimination tools and plans
    • Ensuring adherence to capex authority framework
    • Managing internal operational costs and resources in order to achieve budgeting results and other financial criteria.

    Employees / Human resource management

    • Leading Operational Team
    • Succession planning for critical roles
    • Managing performance and conduct of all line managers.
    • Ensuring that staff are trained and multi-skilled according to development plans, develop and coach own team.
    • Creating a culture of discipline and high performance in line with the company’s Integrated Employee Value proposition (IEVM) and the Smart Trucker Employee Value proposition
    • Creating an environment that embraces diversity.
    • Ensuring open and effective communication through SmartComs
    • Assist in developing and implementing Job Descriptions/Success Profiles
    • Ensure full implementation of Transformation Plans

    Shareholders / Business risk management

    • Safeguarding company assets – minimize claims and damages.
    • Ensuring compliance to risk and internal audit protocols
    • Eliminating fraudulent/criminal activities
    • Developing business contingency plans for respective department

    Operational excellence

    • Monitoring and achieving operations KPI’s
    • Managing company brand & customer perception
    • Encouraging Continuous innovations & out of the box thinking
    • Ensuring effective visual management in department

    Customer centricity

    • Establish and maintain effective links with customer stakeholders to cement relationships.
    • Achieving and exceeding contractual service levels
    • Timeously compiling monthly reports
    • Scheduling monthly/weekly customer counterpart meetings
    • Understanding, influencing and supporting customer counterpart KPIs
    • Lead the optimisation of customer IT platforms

    SHEQ

    • Drive all safety, health and environmental policies and procedures to create a safe workplace for all and meet legislative requirements.

    Internal customers 

    • Senior Management; Functional support departments

    External stakeholders

    • Customers; Suppliers

    Method of Application

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