Job Vacancies at FNB South Africa

Please note that this is a 12-Month Hourly Rate Contract (FNB Branch) 

Are you someone who can: 

• Serve customers promptly and professionally, ensuring their needs are fully understood 
• Deliver an excellent customer experience aligned to Balanced Scorecard service standards 
• Achieve net profit growth through effective sales and service support 
• Manage the migration of customers from traditional transactions to Self‑Service and digital channels 
• Grow the active customer account base to expand overall client engagement 
• Identify and maximise cross‑sell opportunities to strengthen customer relationships 
• Track, control, and influence sales activities to achieve predetermined sales targets 
• Track, control, and influence service activities to improve service efficiencies 
• Provide efficient administration through careful planning, accurate reporting, and timely information updates 
• Check and verify transactions daily to ensure new business applications are processed and closed within required timelines 
• Produce accurate and reliable sales and service statistics for management and decision‑making 
• Comply with governance, legislative, and audit requirements 
• Uphold FNB’s Golden Rules processes and procedures consistently 
• Take accountability for self‑development and continuously grow personal capability 

​​​​​​​Qualification & Experience Requirement   

• Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS 
• 1–3 years of experience in customer‑facing environments, service delivery, or client support within financial services 

​​​​​​​You will be an ideal candidate if you possess the following: 

• Excellent communication and relationship‑building skills and an ability to engage diverse customer needs 
• Confidence in guiding customers toward digital and Self‑Service solutions 
• Ability to identify sales opportunities and support portfolio growth 
• High levels of accuracy, discipline, and adherence to process 
• Strong organising, planning, and time‑management capability 
• Commitment to delivering consistent, exceptional service 

​​​​​​​You will have access to: 

• A customer‑facing role within the FNB Points of Presence network 
• Exposure to digital enablement, customer engagement, and frontline service practices 
• Ongoing learning and development aligned to service, sales, and operational excellence 
• A collaborative, supportive branch environment focused on customer delight 

​​​​​​​You can be a match if you are: 

• Customer‑centric with a passion for delivering exceptional experiences 
• Motivated by achieving performance targets 
• Organised and detail‑driven with strong follow‑through 
• Ethical, compliant, and aligned to governance requirements 
• A strong team player who builds positive working relationships 
• Proactive in your learning and personal development 

End Date: September 17, 2026

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Job Description

• To autonomously handle data preparation and conduct basic to intermediate analyses, while executing complex analyses under supervision. Managing independent projects, providing mentorship to junior colleagues, and effectively communicating with stakeholders, including delivering presentations to management committees and executive teams.

​​​​​​​Role purpose: 

• The Actuarial Specialist will play a pivotal role in Short Term Insurance Pricing Team, focusing on developing and maintaining pricing models, premium calculations, and product designs.
• This position is ideal for candidates with some actuarial experience who are ready to take on more responsibility, work more independently, and contribute to strategic pricing initiatives. 

Key responsibilities  

• Support the development, updating, and validation of actuarial pricing models for a diverse range of short-term insurance products including both personal and commercial lines.
• Conduct complex data preparation and analysis for pricing studies, experience investigations, and profitability assessments. 
• Drive the development of new product features and provide critical reviews of existing products, incorporating market-specific insights and emerging trends. 
• Compile, interpret, and communicate statistical and financial data to underpin robust pricing decisions. 
• Prepare comprehensive reports and presentations for internal stakeholders, summarising key findings and strategic recommendations. 

​​​​​​​You will be an ideal candidate if you

• Have a BSc Actuarial Science degree
• Preferred qualification: BSc Honours in Actuarial Science 
• Successfully completed at least eight Actuarial Exams 
• Has a minimum of 4–5 years’ relevant experience within Pricing roles in Insurance, Investments, or Banking 
• Commercial lines or Personal lines will be an advantage.
• Strong analytical and problem-solving skills, with meticulous attention to detail and the ability to handle complex datasets
• Proficiency in Microsoft Excel, and familiarity with actuarial software (e.g., SQL, SAS, Python, R, Power BI, Emblem, Radar or other GLM software)
• Relevant experience with data visualisation tools will be advantageous
• Effective written and verbal communication skills, with the ability to present technical findings to non-technical audiences
• Proven ability to work independently and collaboratively in a diverse, cross-functional team environment
• Keen interest in continuous learning and professional growth within the actuarial profession 

​​​​​​​You will have access to:

• Opportunities to network and collaborate
• Opportunities to innovate
• Flexible working environment
• Focus on health and wellbeing
• Preferential employee banking rates
• Competitive salary and benefits package
• A generous leave policy to cater for your individual needs and actuarial exams
• Support for actuarial exam progress and professional development
• Opportunity to work with experienced actuaries and gain exposure to diverse short-term insurance products across personal and commercial lines
• Inclusive and dynamic team culture
• An opportunity to influence Pricing strategy and Product innovation

​​​​​​​We can be a match if you are:

• Curious & courageous – you're driven by always wanting to know more and learn more and you're brave enough to take action
• Obsessed with mastery – you know what it takes to become good at what you do and are constantly pushing yourself to achieve this
• A team player – you believe in the power of teams, building and leveraging your networks
• Emotionally intelligent – you are able to connect with people to build trust

End Date: September 19, 2026

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Job Description

• To build and maintain a sustainable business deliver on strategic business objectives and achieve financial targets
• We are looking for an experienced and strategic Public Sector Regional Director to lead and grow our Public Sector portfolio within the region.
• The successful candidate will be responsible for developing and strengthening relationships with key government stakeholders, driving business growth, leading high-performing teams, and delivering innovative banking solutions that create value for our clients and communities.

The Ideal candidate must have the following exposure:

• Develop tactical plans to drive revenue growth.
• Ensure implementation of the business Transformation plan and creation of an inclusive culture for employees
• Provide subject matter expertise and thought leadership in area of expertise.
• Define and drive the tactical sales strategy for area of responsibility.
• Deploys integrated risk management, governance and compliance frameworks throughout area of responsibility.
• Design and deliver customer service solutions, systems and interactions aligned to Organizational values and service standards that build the brand.
• Establish mutually beneficial relationships with stakeholders that support thought leadership, innovative and integrated practice solutions.
• Identify, drive and implement ideas, policies, procedures, standards and frameworks to enhance sales and increase profit and manage future fit practice.
• Effective development of aligned and integrated tactics which interpret strategic business plans.
• Lead with product and sales skills, facilitating high-performance levels across areas of responsibility.
• Demonstrate leadership behavior through personal involvement, commitment and dedication in support of organizational values.
• Ensure optimized customer experience and service throughout the value chain.
• Manage expenditure planning and variances within approved budget parameters.
• Draw up a budget aligned to tactical delivery plans to facilitate the provision of adequate financial resources.
• The successful candidate will look after North West, Free State and Northern Cape area as well.

​​​​​​​Additional requirements:

• Applicants residing either Bloemfontein or Klerksdorp will be considered
• Must hold a Finance related NQF7 or Bachelor of Honour in Commerce
• Must hold a RE 5 qualification
• RE 1 will be an added advantage
• Must have a Valid Driver’s licence and own vehicle

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

​​​​​​​We can be a match if you are:

• Adaptable and curious
• Sales driven
• Thrive in a collaborative environment
• Client-centric

End Date: September 17, 2026

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Overview of the role and requirements:

• To manage the Threat Intelligence and Threat Hunting Capabilities by coordinating the Incident Response team during compromise assessments or as part of Incident
• Response escalation and reviewing the threat intelligence landscape reporting and feedback into the threat modelling and alerting team to help optimize alerting as well as identifying where alerting is inadequate with respect to current threat landscape

What you will need:

• 5+ years experience in a similar role
• Bachelor’s degree in computer science, Information Technology, Cybersecurity, Engineering, or a related discipline.
• Offensive Security Certified Professional (OSCP) certification is required.
• Demonstrated experience in cybersecurity, with a strong focus on AI and cloud security.
• Additional certifications in cloud technologies, artificial intelligence, or machine learning are advantageous

You will be responsible for:

Cyber Security Detection Framework

• Business Owners of all playbooks (Definition, Coordination and Review)
• Enhance and Automate Security Alerting (Use Cases and Playbooks)

Understand the Threat Landscape

• Make use of threat intelligence information together with organizations vulnerabilities to understand potentially new organizational threats or threats that are no longer of concern
• Identify NEW Threats that require use cases for alerting into the SOC

Design and Maintain Alerts by translating complex security requirements into technical use case specifications

• Document Threat Attack Paths through Threat Modelling Techniques (Take lead on the identification of threats and risks)
• Host use case workshops with application and system owners to identify attack vectors and write monitoring rules to detect attacks in the environment
• Create correlation rules and/or logic to detect malicious activity
• Identify what log sources is required to build the Use Case
• Develop the Use Case - Separate signal from noise, distilling meaningful and actionable alerts from the collection of event information (EFFECTIVENESS)
• Test and Productionise the Use Case

Alert Optimisation

• To reduce false alerts, improve alert quality for effective intervention and reduce alert fatigue
• Log Analytics – To uncover patterns in user behaviours and identify potential problems pro-activity

Pro-Active Threat Hunting

• To proactively hunt for and investigate security events to identify artefacts of a cyber-attack.
• To proactively and iteratively detect, isolate and neutralize advanced threats that evade automated security solutions.
• To track and neutralize adversaries who could either be an insider (employee) or outsider (organized crime group)
• Search for cyber threats before an attack happens, when threats are identified the hunter needs to gather as much information on the behaviour, goals and methods of adversaries as possible to hand over to the Incident Response team.
• Responsible for reviewing system log events to proactively detect advanced threats that evade traditional security solutions.

Set up basic hunts for the SOC analysts to run on a regular basis

• Hunts – Indicators of Compromise (IOC) Investigations. Identification of threats and breaches that may have previously gone unnoticed through other means.  Hunting results can also help drive improvement in monitoring systems. Previous unknown IOC’s and malware may also be identified

Event Analytics

• Review Events that transpired and look for common trends to see if there is any further remediation required or
• Improvements to current security products to detect and block more effectively

Log Analytics

• Find suspicious activity,
• To detect recurring patterns and
• Pick up insecure protocols being used within the organization

Cyber Security Incident Response Lead (Participate or Lead a CSIRT Incident Response event)

• Providing response and initial management of any incident classified as P1 or P2 security incident
• Lead or Participate in a CSIRT Incident Response event.
• Co-ordinate the effective handling of the incident
• Identifying the root cause and recommending actions to be taken to contain and remediate the event
• Manage or provide in-depth technical investigations
• Security Incident Response Lead (Participate or Lead a CSIRT Incident Response event. (In-Depth technical investigations))
• Responsible for compiling the Incident Report to close out the incident

Threat Intelligence for FRB (Outside In and Inside Out)

Threat Assessment Monitoring

• Responsible for threat landscape assessment and monitoring; brand abuse, information leakage, fake apps, phishing sites and other scam detection and take down, as well as general and telecommunications malware analysis and IOC generation.

Threat Intelligence Feeds - Undertake analysis and monitoring of security feeds and other open source intelligence to research and gather information on vulnerabilities and exploits relevant to the bank.

• Identify and evaluate new sources of intelligence, and integrate in SIEM to provide single view of potential threats.

Produce Cyber Threat Intelligence (Reporting) - Cybersecurity and information threat assessment based on published threats and the companies known vulnerabilities. (Outside In Intelligence)

• Produce actionable intelligence for FRG and the business units (Inside Out Intelligence)
• Liaise with internal and external technical stakeholders, providing intelligence regarding threat actor techniques, tactics and procedures to ensure correct and timely focused threat detection and mitigation.
• Produce quality tactical threat intelligence reports (This will result in promoting awareness of emerging cyber threats with recommended responses)

We can be a match if you can:

• Strong personal characteristics, energy, drive, focus, motivation, responsibility
• Self-motivated with ability to work without supervision
• Outcomes Driven (“Can Do” Attitude)
• Time Management
• Ability to perform within a Crisis Situation

You will have access to:

• Opportunities to network and collaborate.
• Challenging Work.
• Opportunities to innovate.

End Date: September 16, 2026

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Are you someone who can: 

• Engage customers in a positive and professional manner by being helpful  
• by living up to our brand promise of “How can we help you?” at all times 
• Understand customer needs to identify, sell, and cross-sell products aligned to customer needs and provide appropriate banking and financial solutions  
• Educate customers on the correct banking platforms suited to their needs to proactively migrate customers to digital, e-Channels, and self-service platforms 
• Fulfil transactions above set benchmarks while delivering exceptional service 
• Manage leads, referrals, and customer follow-ups within agreed turnaround times 
• Maintain accurate customer records and ensure compliance with FAIS, FICA, TCF, and internal governance 
• Always conduct yourself in an ethical and professional manner 
• Take accountability for personal performance, learning, and career development 
• Stay informed on product offerings, systems, and industry developments 
• Contribute to team success and adapt to changing customer and business needs 

Qualification & Experience Requirement  

• Minimum Qualification: Grade 12/ NQF Level 4   
• Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS 
• 1–3 years of experience in customer‑facing environments, service delivery, or client support within financial services 

​​​​​​​You will be an ideal candidate if you possess the following: 

• Strong understanding of FAIS, TCF principles, and regulatory compliance 
• Proven ability to meet sales, service, and customer experience targets 
• Must not be an unrehabilitated insolvent 

​​​​​​​You will have access to: 

• Opportunities to build strong customer relationships within a dynamic POP environment 
• A challenging, fast-paced branch setting 
• Continuous learning and development aligned to your career path 
• Opportunities to make a meaningful impact as a brand ambassador within a local market 

You can be a match if you are: 

• Client-focused with a strong ethical mindset 
• Passionate about service excellence and problem-solving 
• Confident in needs-based selling and solution delivery 
• Agile, adaptable, and comfortable in a high-volume environment 
• A strong communicator with excellent interpersonal skills 
• Results-driven with strong planning and organisational skills 
• Detail-oriented with high compliance awareness 
• Able to work independently and collaboratively within a team

End Date: September 15, 2026  

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Are you someone who can: 

• Engage customers in a positive and professional manner by being helpful  
• by living up to our brand promise of “How can we help you?” at all times 
• Understand customer needs to identify, sell, and cross-sell products aligned to customer needs and provide appropriate banking and financial solutions  
• Educate customers on the correct banking platforms suited to their needs to proactively migrate customers to digital, e-Channels, and self-service platforms 
• Fulfil transactions above set benchmarks while delivering exceptional service 
• Manage leads, referrals, and customer follow-ups within agreed turnaround times 
• Maintain accurate customer records and ensure compliance with FAIS, FICA, TCF, and internal governance 
• Always conduct yourself in an ethical and professional manner 
• Take accountability for personal performance, learning, and career development 
• Stay informed on product offerings, systems, and industry developments 
• Contribute to team success and adapt to changing customer and business needs 

Qualification & Experience Requirement  

• Minimum Qualification: Grade 12/ NQF Level 4   
• Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS 
• 1–3 years of experience in customer‑facing environments, service delivery, or client support within financial services 

​​​​​​​You will be an ideal candidate if you possess the following: 

• Strong understanding of FAIS, TCF principles, and regulatory compliance 
• Proven ability to meet sales, service, and customer experience targets 
• Must not be an unrehabilitated insolvent 

​​​​​​​You will have access to: 

• Opportunities to build strong customer relationships within a dynamic POP environment 
• A challenging, fast-paced branch setting 
• Continuous learning and development aligned to your career path 
• Opportunities to make a meaningful impact as a brand ambassador within a local market 

You can be a match if you are: 

• Client-focused with a strong ethical mindset 
• Passionate about service excellence and problem-solving 
• Confident in needs-based selling and solution delivery 
• Agile, adaptable, and comfortable in a high-volume environment 
• A strong communicator with excellent interpersonal skills 
• Results-driven with strong planning and organisational skills 
• Detail-oriented with high compliance awareness 
• Able to work independently and collaboratively within a team

End Date: September 16, 2026  

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Are you someone who can:

• Inform and educate customers on products and services to ensure retention of existing customers; increase sales revenue and increase the organisation's customer base.
• Advise on and provide support to ensure the effective resolution of customer queries in order to ensure customer satisfaction and retention.
• Analyse financial information obtained from clients to develop a financial plan or proposal using the correct tools.
• Formulate proposals in cash management, risk needs, investment planning, estate planning, or other areas to help clients achieve their financial goals.
• Achieve gross production target as indicated in scorecard.
• Achieve previously determined sales targets across the business by identifying opportunities to advise on FirstRand approved investment and risk products.
• Investigate available investment opportunities to determine compatibility with client financial plans.
• Review clients' financial plans regularly to determine whether life changes, economic changes, environmental concerns, or financial performance indicate a need for plan reassessment.
• Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Take all necessary actions to ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability.
• Maintain expert knowledge on relevant legislative amendments, industry best practices and FNB’s internal compliance procedures and requirements.
• Ensure compliance is adopted in terms of systems and procedures as laid out by FNB.
• Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks.
• Ensure optimal usage and protection of business assets.
• Maintain expert knowledge on all FirstRand approved products, application procedure, processing and timelines in order to drive and achieve relevant sales targets.
• Ensure that the quality of advice remains high and consistent and in line with FNB’s investment philosophy and product approved matrix.
• Contribute to sustaining a competitive edge through external networking and benchmarking and representation on related forums.
• Engage in cross-functional activities. 
• Collaborate across boundaries and finds common ground with a widening range of stakeholders. 
• Maintain and build relationships for purposes of expectation management, knowledge sharing and integration.

You will be an ideal candidate if you:

• Relevant Degree in Investment or Economics. Certified Financial Planner.
• Have 3 to 5 years’ experience as a Wealth Manager with sales and advisory experience with high income clients
• Candidates with the following FAIS experience will be given preference:

Cat 1:

• Long-Term Insurance subcategory B1
• Long-Term Insurance subcategory C
• Retail Pension Benefits
• Shares
• Money Market Instruments
• Bonds
• Participatory Interests in a Collective Investment Scheme
• Forex Investments
• Long-term Deposits
• Short-term Deposits
• Long- Term Insurance Subcategory B2
• Long- Term Insurance Subcategory B2- A
• Long-term Insurance subcategory B1-A
• Structured Deposits
• Participatory Interest in hedge fund

Cat 2:

• Long Term Insurance Subcategory C
• Retail Pension Benefits
• Shares
• Money Market Instruments
• Bonds
• Participatory Interests in one or more CIS
• Forex Investments
• Long Term Deposits
• Short Term Deposits
• Structured Deposits
• Participatory interest in hedge funds

You will have access to:

• Liaise and interact with clients and or customers via approved communication channels in a positive and helpful manner.
• Monitor financial market trends to ensure that client plans are responsive.
• Improve business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and data.
• Develop networks and build alliances to build and strengthen internal support bases.
• Be an ambassador for FNB as a financial service provider encompassing our internal values and ethical standards.

We can be a match if you are:

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it

End Date: September 30, 2026 

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Role Purpose:

• To deliver exceptional experience and education to Private Wealth clients on basic wealth creation, accumulation and overall protection tactics to increase vertical sales index (VSI) and drive client retention and entrenchment through using contextual Money Management principles.

Are you someone who can: 

• Achieve revenue and profit targets by growing portfolio base, providing independent holistic advice and solutions that ensure revenue and profit growth.
• Identify and utilize opportunities for revenue growth to deliver on sales targets.
• Provide appropriate banking and financial solutions across an allocated portfolio of clients.
• Identify Local and Offshore fiduciary opportunities and advise on client philanthropy.
• Ensure compliance to legislative and audit requirements and adherence to relevant processes.
• Build working relationships across teams and functional lines to enhance work delivery, collaboration, and innovation.
• Develop, encourage and nurture collaborative relationships within FNB and/or across the First Rand Group (FRG).
• Conduct client reviews within the context of client engagements and market all financial services solutions within the relevant business offering.
• Participate in planned activities that are appropriate for own development.
• Deliver customer experience excellence in own service delivery aligned to Organizational values and service standards.
• Deliver internal and external customer service excellence through adherence to quality service standards.
• Prevent wastage and identify process improvements to contain and reduce costs.

You will be an ideal candidate if you: 

• Relevant NQF7 Level Degree in Finance, Economics or Accounting.
• Completed RE5 qualification.
• Preferred Qualification - Certified Financial Planner (CFP)
• Experience - 3 to 5 years’ experience in a Banking, Investment, Financial Planning, Wealth
• Management, and client facing environment.
• Full understanding of money management principles

You will have access to:

• Sound working knowledge of required business-related systems.
• Sound working knowledge of Banking and Financial Services Regulatory requirements.
• Knowledge on wealth management creation and accumulation
• Wealth protection or risk knowledge.

You can be a match if you have;

• Excellent knowledge of global financial markets and current affairs
• Ability to match client needs with appropriate product solutions.
• Excellent project management skills and able to plan and organize work independently.
• Proven track record in servicing a portfolio of clients and in acquisition of new relationships.
• Sound knowledge of the Bank's risk and other mandates to ensure exercising good commercial judgment while representing the Bank's and the shareholders’ interests always.

End Date: September 27, 2026 

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Are you someone who can:

• Deliver exceptional experience and education to Private Clients/Private Clients RMB clients on basic wealth creation, accumulation.
• Increase vertical sales index (VSI) and drive client retention and entrenchment through using contextual Money Management principles.
• Understand and market all financial services solutions within the relevant business offering.
• Assist with profit growth for the business through ensuring effective management of the leads pipeline.
• Produce consistently high-quality outputs within agreed deadlines.

You will be an ideal candidate if you have:

• Minimum Qualification - Relevant NQF level 7 FSCA approved Degree.
• RE5 Regulatory Compliance Certificates with relevant COB (Class of Business) Meet all requirements on SUB-CATS.
• Experience - 3 to 5 years’ experience within a Sales/Service area of a financial environment.

You will have access to:

• Opportunities to network and collaborate.
• Earn basic guaranteed rewards with uncapped earning potential.
• Opportunities to innovate.

We can be a match if you are:

• Signed off for supervision of all your SUB-CATS
• Able to build sound relationships based on trust and openness.
• Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads and grows active customer account base.
• Comply with relevant statutory, legislative, policy and governance requirements as well as set processes and procedures related to area of specialization.

End Date: September 27, 2026

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Role Purpose:  

• There is no commonwealth advisory solution for any single client, which is why our lending offering is adaptable, and a solution is always shaped in line with our client’s changing needs and broader wealth portfolio. The Lending Specialist oversees the structured lending portfolio of our High Nett Worth Clients and overall lending solution for clients.

The ideal candidate should be able to:

• Responsible for financial analysis, risk management, portfolio management, planning and forecasting.
• Develop strong client relationships and offer customized lending solutions.
• Collaborate with Wealth Managers to enhance the structured lending business and profitability.
• Prepare reports on portfolio performance and risk metrics for stakeholders.

You will be an ideal candidate if you:

• Relevant NQF7 Level Degree in Finance, Economics or Accounting.
• Completed RE5 qualification.
• Have 7-10 years’ experience maintaining and growing wealth clients with structured lending products.   

End Date: September 27, 2026

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About The Role

• As a Business Financial Advisor, you’ll be part of a team of self-motivated, sales team through the effective delivery of existing products and financial advisory solutions in the Limpopo region. Successful candidate will be based in Limpopo, at our Tzaneen Offices.

Are you someone who can:

• Achieve previously determined sales targets across the business by identifying opportunities to advise on FirstRand investment and risk products
• Identify new business opportunities that impact on the industry and record and forward these leads to the appropriate product house to ensure cross sell opportunities and to strengthen client relationships
• Deliver exceptional Financial Advice to FNB Customers that exceeds customers’ expectations through proactive, innovative and appropriate solutions
• Manage new clients, personal portfolios and identify specific needs and goals in respect of financial advice
• Manage existing clients and grow portfolio through contacting customers, generating leads and managing the growth of active customer account base to increase client base
• Ensure adherence to relevant processes and compliance to legislative and audit requirements. Manage high volume and less complex deals
• Keep up to date with own area of expertise to develop and maintain own professional knowledge base in order to provide effective support and advice

​​​​​​​You will be an ideal candidate if you:

• Relevant Degree in Financial Planning (Industry Related Degree. Preferably a CFP Designation (Certified Financial Planner).
• RE 5
• Must not be under supervision for the following subcategories:
• Long-Term Insurance subcategory A
• Long-Term Insurance subcategory B1
• Long-Term Insurance subcategory B2
• Long-Term Insurance subcategory B2 – A
• Long-Term Insurance subcategory B1 – A
• Structured Deposits
• Participatory Interest in Hedge Fund
• Long-Term Insurance subcategory C
• Retail Pension Benefits
• Pension Funds Benefit
• Shares
• Money Market Instruments
• Participatory Interests in a collective Investment Scheme
• Forex Investment
• Long-Term Deposits
• Short-Term Deposits
• +5 years’ experience in a similar environment
• Experience in writing Business Insurance policies
• Experience in sales, investment and risk acumen
• Experience within the Financial Services Sector
• Person must not be an unrehabilitated insolvent
• In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check

​​​​​​​You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

​​​​​​​We can be a match if you are:

• Strong sales and client service experience
• Ability to bring in new business and increase acquisition
• Strong credit experience and negotiation skills
• Build and maintain stakeholder relationships experience (any segment)
• Strong collaboration skills
• Exposure to dealing with juristic clients
• Portfolio management experience

End Date: September 19, 2026

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Job Description

To deliver an exceptional experience for Private Wealth clients, focusing on foundational strategies for wealth creation, accumulation, and protection. This job applies relevant Money Management principles to deepen client engagement, drive Vertical Sales Index (VSI) growth, and strengthen long-term client retention and entrenchment.

• Identify Local and Offshore fiduciary opportunities and advise on client philanthropy.
• Participate in planned activities that are appropriate for own development.
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
• Identify and utilise opportunities for revenue growth to deliver on sales targets.
• Provide appropriate banking and financial solutions across an allocated portfolio of clients.
• Develop, encourage and nurture collaborative relationships across the FRG.
• Ensure compliance to legislative and audit requirements and adherence to relevant processes.
• Conduct client reviews within the context of client engagements and market all financial services solutions within the relevant business offering.
• Deliver customer experience excellence in own service delivery aligned to Organisational values and service standards.
• Deliver internal and external customer service excellence through adherence to quality service standards.
• Prevent wastage and identify process improvements to contain and reduce costs.
• Achieve revenue and profit targets by growing portfolio base, providing independent holistic advice and solutions that ensure revenue and profit growth.

End Date: September 17, 2026 

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• About the Role as the Product Underwriting Business Owner, you will own and evolve the underwriting strategy across FNB Life’s product portfolio. Reporting into the Product Pricing and Analytics Head, you will provide clear strategic direction, translate insight into action, and ensure underwriting delivers both shareholder value and exceptional client outcomes.

Are you someone who can:

• Define underwriting policy and strategy for life insurance products to maximise client and shareholder outcomes
• Oversee development and maintenance of underwriting guidelines, rating classes, medical / non-medical underwriting rules
• Monitor underwriting performance: decline rates, selection experience vs expectations, rejections, lapses, morbidity/mortality outcomes, straight through processing
• Translate data into clear management insights that inform decision‑making and track performance over time
• Work with actuarial pricing and experience investigations teams to feedback experience into strategy
• Collaborate with product development and underwriting operations to design underwriting processes that are efficient, fair, customer-friendly, with appropriate controls
• Manage underwriting risk: fraud risk, adverse selection, medical risk, reputational risk etc by ensuring risk management process and documentation is appropriate
• Contribute to business planning: volume forecasts, pricing setting, capital requirements, cost of underwriting
• Consult with the analytics team to drive implementation of models to enhance underwriting business outcomes
• Drive changes with IT underwriting business lead.

Key success measures include straight-through-processing rates and reduced lost sales across the underwriting journey.

What We are Looking For

• Minimum qualification: University degree
• Preferred qualification: Actuarial Science, Data Science, Engineering or similar
• Experience: 3 – 4 years’ relevant experience within a product, pricing or data analysis role within Life insurance is preferred
• Strong analytical and problem-solving skills, with attention to detail
• Proficiency in Microsoft Excel; experience with data analytics techniques • Effective written and verbal communication skills
•  Ability to work collaboratively in a team environment

What You’ll Get in Return

• A flexible, people-first working environment with a strong focus on wellbeing
• Opportunities to innovate, collaborate, and influence at enterprise level • Competitive salary and benefits, including preferential employee banking rates
• Generous leave, including support for actuarial exams and professional development
• Exposure to experienced actuaries and a diverse range of life insurance products within an inclusive, dynamic culture 

We can be a match if you are: 

• Curious & courageous – you’re driven by always wanting to know more and learn more and you’re brave enough to take action
• Obsessed with mastery – you know what it takes to become good at what you do and are constantly pushing yourself to achieve this
• A team player – you believe in the power of teams, building and leveraging your networks
• Emotionally intelligent – you are able to connect with people to build trust

End Date: September 17, 2026

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Job Description

To deliver an exceptional and efficient customer experience by proactively understanding customer needs, providing tailored product solutions, and directing customers to the most suitable service channels (including eChannels and self-service). Ensure all interactions align with established policies, processes, and service standards.

• Connect with our customers by living up to our brand promise of “how can we help you?” at all times. Converse with our customers in a way that they fully understand and provide helpful solutions and products based on their needs
• Conduct themselves in an ethical manner at all times
• Adhere to the TCF (Treating Customer fairly) principles in all that you do
• Identify and sell/cross sell products aligned to customer needs
• Maximize channel optimisation opportunities identified aligned to customer needs  
• Ensure activities support cost containment and reduction
• Optimize every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions Optimize every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience

End Date: September 12, 2026

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Job Description

To deliver an exceptional and efficient customer experience by proactively understanding customer needs, providing tailored product solutions, and directing customers to the most suitable service channels (including eChannels and self-service). Ensure all interactions align with established policies, processes, and service standards.

• Connect with our customers by living up to our brand promise of “how can we help you?” at all times. Converse with our customers in a way that they fully understand and provide helpful solutions and products based on their needs
• Conduct themselves in an ethical manner at all times
• Adhere to the TCF (Treating Customer fairly) principles in all that you do
• Identify and sell/cross sell products aligned to customer needs
• Maximize channel optimisation opportunities identified aligned to customer needs  
• Ensure activities support cost containment and reduction
• Optimize every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions Optimize every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience

End Date: September 13, 2026

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Job Description

• To provide high-touch operational and administrative support to Banking Specialist serving UHNW clients. The Banking Analyst ensures exceptional client service delivery, focusing on day-to-day banking needs while supporting the broader wealth management relationship.

Client Service

• Managing routine banking transactions and service requests for assigned clients
• Responding promptly to client inquiries related to banking products
• Resolving account issues and service concerns
• Ensuring premium service delivery that meets private bank standards
• Coordinating with operations teams for complex transactions

Product Delivery

• Implementing standard banking solutions (checking/savings accounts, CDs, etc.)
• Processing basic credit requests within predefined parameters
• Setting up cash management services for clients
• Assisting with foreign currency transactions and international wire transfers
• Facilitating online/mobile banking setup and support

Documentation & Compliance

• Assist in monitoring existing loan portfolios
• Track loan covenant compliance and payment schedules
• Prepare regular portfolio status reports
• Monitor collateral valuations and margin requirements
• Support annual loan reviews and renewals

Relationship Support

• Working under the guidance of senior relationship managers
• Handling administrative aspects of client relationships
• Preparing documentation for client meetings
• Following up on action items from client interactions
• Maintaining accurate client records in CRM systems

Business Development (Limited)

• Identifying opportunities for additional banking services
• Making introductions to specialists for complex need
• Participating in client appreciation events
• Supporting retention efforts through excellent service

End Date: September 19, 2026

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Are you someone who can: 

• Engage customers in a positive and professional manner by being helpful by living up to our brand promise of “How can we help you?” at all times 
• Understand customer needs to identify, sell, and cross-sell products aligned to customer needs and provide appropriate banking and financial solutions  
• Educate customers on the correct banking platforms suited to their needs to proactively migrate customers to digital, e-Channels, and self-service platforms 
• Fulfil transactions above set benchmarks while delivering exceptional service 
• Manage leads, referrals, and customer follow-ups within agreed turnaround times 
• Maintain accurate customer records and ensure compliance with FAIS, FICA, TCF, and internal governance 
• Always conduct yourself in an ethical and professional manner 
• Take accountability for personal performance, learning, and career development 
• Stay informed on product offerings, systems, and industry developments 
• Contribute to team success and adapt to changing customer and business needs 

Qualification & Experience Requirement  

• Minimum Qualification: Grade 12/ NQF Level 4   
• Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS 
• 1–3 years of experience in customer‑facing environments, service delivery, or client support within financial services 
• You will be an ideal candidate if you possess the following: 
• Strong understanding of FAIS, TCF principles, and regulatory compliance 
• Proven ability to meet sales, service, and customer experience targets 
• Must not be an unrehabilitated insolvent 

​​​​​​​You will have access to: 

• Opportunities to build strong customer relationships within a dynamic POP environment 
• A challenging, fast-paced branch setting 
• Continuous learning and development aligned to your career path 
• Opportunities to make a meaningful impact as a brand ambassador within a local market 

​​​​​​​You can be a match if you are: 

• Client-focused with a strong ethical mindset 
• Passionate about service excellence and problem-solving 
• Confident in needs-based selling and solution delivery 
• Agile, adaptable, and comfortable in a high-volume environment 
• A strong communicator with excellent interpersonal skills 
• Results-driven with strong planning and organisational skills 
• Detail-oriented with high compliance awareness 
• Able to work independently and collaboratively within a team 

End Date: September 16, 2026

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Are you someone who can: 

• Build and manage long-term client relationships to support retention and growth 
• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations. 
• Educate customers to the correct Banking platform aligned with their needs. 
• Connect with our customers by living up to our brand promise of “how can we help you?” at all times. 
• Analyze customer data and provide appropriate financial advice and solutions aligned to client financial goals and in accordance with FAIS requirements 
• Maintain accurate and complete client records and documentation 
• Achieve individual and branch sales and service targets 
• Conduct yourself in an ethical manner. 
• Take accountability for your own performance, personal and career development. 
• Show empathy to customers. 
• Stay updated on industry trends and product knowledge. 
• Manage leads, referrals, and client follow-ups within agreed turnaround times 

Qualification & Experience Requirement 

• Minimum Qualification: Grade 12/ NQF Level 4  
• Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS 
• 1–3 years of experience in customer‑facing environments, service delivery, or client support within financial services 

​​​​​​​You will be an ideal candidate if you possess the following: 

• Strong understanding of FAIS, TCF, and client-centric advice principles  
• Proven ability to meet sales, service, and compliance targets 
• You will have access to: 
• Opportunities to build relationships as part of a dynamic team. 
• A challenging working environment 
• Personal and professional growth 
• Opportunities to have an impact on a local market as a brand ambassador. 

​​​​​​​You can be a match if you are: 

• Client-focused and have an ethical approach to advice 
• Enjoy solving problems. 
• Persuasive selling skills 
• Agile and Flexible 
• Strong communication and interpersonal skills 
• Results-driven with strong planning and organization skills 
• Attention to detail and high compliance awareness 
• Ability to work independently and within a team 

End Date: September 22, 2026 

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Job Summary

• To provide actuarial and product leadership across the Employee Benefits portfolio through the application of actuarial expertise, commercial acumen and strategic insight. The role is responsible for product pricing, profitability management, product development, technical marketing and portfolio optimisation across Group Risk, Fund Administration and Umbrella Investment solutions.
• The incumbent acts as the recognised actuarial specialist for the business area while fulfilling a strategic product management role, providing expert guidance on product performance, customer outcomes, risk considerations and market opportunities.
• Through collaboration with key internal and external stakeholders, the role translates complex actuarial and technical concepts into compelling customer propositions, enabling informed decision-making, driving sales effectiveness and supporting the achievement of strategic growth objectives.

Responsibilities

• Provide insight and support in respect of the product strategy, pricing philosophy and portfolio optimisation.
• Lead major product development and innovation initiatives.
• Be involved in identifying the growth opportunities and recommend strategic interventions.
• Analyse portfolio profitability, customer outcomes and business performance. Monitor, measure and report on the performance of solutions to ensure products are managed relative to their defined/ desired outcomes.
• Assist with the analysis and explanation of product performance variances and where required provide the required analytics/ insights.
• Assist with reinsurance, capital and risk optimisation analyses.
• Perform complex analysis independently. Being a trusted professional that can be relied upon for expertise in specialised areas.
• Demonstrate expertise as a subject matter expert, with opinions and insights sought by peers and stakeholders for peer- to-peer reviews and strategic initiatives.
• Demonstrate advanced technical expertise in a specific domain and basic/intermediate proficiency in various other areas.
• Be familiar and comfortable with technology to ensure the business makes use of optimal tools to deliver on our product aspirations.
• To define, support and drive execution of the technical marketing capability for Employee Benefits. Including the development of technical marketing collateral and translating complex concepts into clear customer (consumer and/ or intermediary) messaging to help drive Sales targets (and Campaign performance).
• Encourage, establish and maintain strategic relationships (internally and externally) across multiple functional areas to enable collaboration and knowledge sharing across the function. Collaborate with key stakeholders to enable technology, marketing and creative teams to drive desired outcomes.
• As a member of the Product team, the candidate will play a role in the design and delivery of customer service solutions, systems and interactions aligned to organisational values and service standards that build the brand. This includes identifying, driving and implementing ideas, policies, procedures, standards and frameworks to enhance sales and increase profit and manage future fit practice.
• In collaboration with the segments (ie market segments as defined by the Bank) provide expertise and develop marketing collateral in support of initiatives that will ensure a focus on delivering outcomes that are compelling and relevant.
• Influence decision-making at governance and executive forums.
• Complete competitor analysis to assess the strengths and weaknesses of current and potential competitors. Evaluate and monitor competitor activities and channel these insights into the marketing initiatives. Keep abreast of the external environment.
• Use ongoing research to make recommendations regarding the appropriate improvements on solutions to ensure market dynamics are considered and effectively applied.
• Make use of latest technology to effectively deliver marketing messaging to target audiences, including mobile, video and social media.
• Work with Distribution teams to execute, track and drive campaigns.
• Compile relevant reports (eg operational, project execution, financial review, product development, etc.)
• Lead/ assist in query resolution.
• Manage own development.
• Mentor specialists and provide technical leadership across the team.

Qualifications

• NQF 7 or a Relevant Degree (eg bachelor’s degree in actuarial science and/ or Finance)
• Completion or good progress towards the professional qualification with the Actuarial Society of South Africa (ASSA) or an equivalent internationally recognised professional body.

Experience, Skills and Competencies

• At least 5+ years’ experience in an actuarial, product management, product development or Employee Benefits environment
• Experience within the Employee Benefits, Group Risk and/ or Retirement Funds is preferable
• Demonstrated experience in actuarial pricing, profitability analysis, portfolio management and product development
• Experience in engaging with senior stakeholders and influencing strategic decision-making
• Experience supporting distribution channels through technical expertise, proposition development and stakeholder engagement is preferable
• Business acumen and strategic thinking, and aptitude to drive results
• Advanced problem-solving capability
• Strong actuarial and analytical capability, ideally with experience in analysing data
• Digital mindset and data-led decision making
• Client and customer centricity mindset
• Ability to drive innovation and business growth, and comfortable to lead change and innovation
• Ability to build strong relationships
• Be proficient with key software packages, eg Excel, Word, PowerPoint and similar tools
• Preferably with advanced Excel skills
• Experience with actuarial and analytical tools such as Python, R or equivalent
• Adaptable, flexible and resilient
• Strong communication and presentation skills
• Ability to simplify complex technical concepts for non-technical audiences
• Collaboration and influencing capability
• Impactful and influential
• Self-awareness and personal leadership

Skills and Competencies

• Strong actuarial and analytical capability.
• Commercial acumen and strategic thinking.
• Product development and portfolio management expertise.
• Stakeholder relationship management.
• Client and customer centricity.
• Ability to drive innovation and business growth.
• Advanced problem-solving capability.
• Strong communication and presentation skills.
• Ability to simplify complex technical concepts for non-technical audiences.
• Digital mindset and data-led decision making.
• Advanced Excel skills.
• Experience with actuarial and analytical tools such as Python, R or equivalent.
• Collaboration and influencing capability.
• Adaptability and resilience.
• Self-awareness and personal leadership.

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment that is progressive and agile
• Opportunities to innovate where initiative is taken and owned end to end

We can be a match if you are:

• Adaptable and curious
• Analyse complex data sets
• Thrive in a collaborative environment

End Date: September 16, 2026

go to method of application »

Are you someone who can:

• Engage customers in a positive and professional manner by being helpful by living up to our brand promise of “How can we help you?” at all times
• Understand customer needs to identify, sell, and cross-sell products aligned to customer needs and provide appropriate banking and financial solutions
• Educate customers on the correct banking platforms suited to their needs to proactively migrate customers to digital, e-Channels, and self-service platforms
• Fulfil transactions above set benchmarks while delivering exceptional service
• Manage leads, referrals, and customer follow-ups within agreed turnaround times
• Maintain accurate customer records and ensure compliance with FAIS, FICA, TCF, and internal governance
• Always conduct yourself in an ethical and professional manner
• Take accountability for personal performance, learning, and career development
• Stay informed on product offerings, systems, and industry developments
• Contribute to team success and adapt to changing customer and business needs

Qualification & Experience Requirement

• Minimum Qualification: Grade 12/ NQF Level 4 
• Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS
• 1–3 years of experience in customer‑facing environments, service delivery, or client support within financial services

You will be an ideal candidate if you possess the following:

• Strong understanding of FAIS, TCF principles, and regulatory compliance
• Proven ability to meet sales, service, and customer experience targets
• Must not be an unrehabilitated insolvent

You will have access to:

• Opportunities to build strong customer relationships within a dynamic POP environment
• A challenging, fast-paced branch setting
• Continuous learning and development aligned to your career path
• Opportunities to make a meaningful impact as a brand ambassador within a local market

You can be a match if you are:

• Client-focused with a strong ethical mindset
• Passionate about service excellence and problem-solving
• Confident in needs-based selling and solution delivery
• Agile, adaptable, and comfortable in a high-volume environment
• A strong communicator with excellent interpersonal skills
• Results-driven with strong planning and organisational skills
• Detail-oriented with high compliance awareness
• Able to work independently and collaboratively within a team

End Date: September 17, 2026

go to method of application »

Are you someone who can:

• Complete daily branch administration functions to minimise operational risk.
• Assist in managing branch cash holdings, teller and ATM cash processes.
• Guide and educate customers on adopting and utilising electronic banking platforms.
• Provide a positive customer experience by being helpful, proactive, and responsive to customer needs.
• Deliver high‑quality work by adhering to set standards, procedures, and governance requirements.
• Build and maintain strong relationships with internal and external stakeholders.
• Act responsibly with work‑related resources to support cost‑containment efforts.
• Work according to agreed performance objectives and service level agreements.
• Contribute positively to a learning environment by sharing knowledge and engaging collaboratively with team members.
• Continuously seek feedback and take accountability for personal performance, growth, and development.
• Always conduct yourself with integrity and professionalism.

Qualification & Experience Requirement

• Minimum Qualification: Grade 12/ NQF Level 4 
• Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields
• 1–3 years of experience in administrative experience within a branch administration, operations, or compliance environment

You will be an ideal candidate if you possess the following:

• Strong understanding of branch operations, risk processes, and governance principles.
• Ability to promote and support customer adoption of digital banking solutions.
• Proven ability to deliver accurate, compliant, and high‑quality administrative outputs.
• Strong relationship‑building skills with internal and external stakeholders.

You will have access to:

• Opportunities to build strong relationships as part of a dynamic team.
• A challenging and supportive working environment.
• Personal and professional development opportunities.
• The chance to make a meaningful impact within your branch and community.

You can be a match if you are:

• Customer‑focused with strong service orientation.
• Organised, detail‑driven, and committed to compliance.
• Strong in communication and interpersonal engagement.
• Flexible, adaptable, and solutions‑driven.
• A team player with the ability to work independently when required.
• Results‑focused with strong planning and prioritisation skills.

End Date: September 17, 2026

go to method of application »

Are you someone who can:

• Build and manage long-term client relationships to support retention and growth
• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
• Educate customers to the correct Banking platform aligned with their needs.
• Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
• Analyze customer data and provide appropriate financial advice and solutions aligned to client financial goals and in accordance with FAIS requirements
• Maintain accurate and complete client records and documentation
• Achieve individual and branch sales and service targets
• Conduct yourself in an ethical manner.
• Take accountability for your own performance, personal and career development.
• Show empathy to customers.
• Stay updated on industry trends and product knowledge.
• Manage leads, referrals, and client follow-ups within agreed turnaround times

Qualification & Experience Requirement

• Minimum Qualification: Grade 12/ NQF Level 4 
• Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS
• 1–3 years of experience in customer‑facing environments, service delivery, or client support within financial services

You will be an ideal candidate if you possess the following:

• Strong understanding of FAIS, TCF, and client-centric advice principles 
• Proven ability to meet sales, service, and compliance targets
• You will have access to:
• Opportunities to build relationships as part of a dynamic team.
• A challenging working environment
• Personal and professional growth
• Opportunities to have an impact on a local market as a brand ambassador.

You can be a match if you are:

• Client-focused and have an ethical approach to advice
• Enjoy solving problems.
• Persuasive selling skills
• Agile and Flexible
• Strong communication and interpersonal skills
• Results-driven with strong planning and organization skills
• Attention to detail and high compliance awareness
• Ability to work independently and within a team

End Date: September 17, 2026 

go to method of application »

Job Description

• Join a trusted financial services leader and help clients achieve their financial goals through professional, goal-based financial advice. As a Personal Financial Advisor operating within the FNB branch environment, you will leverage a strong brand, established client ecosystem, referral opportunities and digital tools to deliver holistic investment and life insurance solutions.

About the Opportunity

• Build a rewarding advice career with one of South Africa’s leading financial services brands.
• Within the FNB branch network, you will have access to an established client ecosystem, referral opportunities and one of the country’s largest banking distribution networks.
• Leverage FNB’s trusted brand, digital advice tools and integrated banking relationships to deliver holistic financial solutions.
• Partner with branch and staffing solutions stakeholders to identify opportunities and deepen client relationships.
• Grow a sustainable advice practice through increased Assets Under Management (AUM), Annual Premium Income (API) and client penetration.
• Enjoy competitive earning potential through commission and advice-fee sharing, while making a meaningful difference in helping clients achieve their financial goals.
• Make a meaningful difference by helping clients achieve their financial goals through professional financial advice.

What You Will Do

• Conduct comprehensive financial needs analyses and develop personalised financial plans.
• Recommend appropriate investment, insurance and wealth solutions aligned to client objectives and risk profiles.
• Engage customers within FNB branches to build meaningful advice driven relationships.
• Convert qualified opportunities and referrals into new business.
• Build and maintain long-term client relationships through ongoing engagement and financial reviews.
• Achieve agreed sales, activity, AUM and API targets.
• Maintain accurate client records and advice documentation.
• Adhere to FAIS requirements, internal governance standards and regulatory obligations.

What You Will Bring

• Financial planning and needs analysis expertise.
• Strong investment and insurance product knowledge.
• Consultative selling and lead conversion capability.
• Strong relationship-building and stakeholder management skills.
• Excellent communication and client engagement capability.
• Commercial acumen and a results-driven mindset.
• Sound understanding of FAIS and compliance requirements.
• Digital proficiency and the ability to leverage technology-enabled advice tools

You will be an ideal candidate if you have the following:

• Minimum 3 – 5 years financial advisory experience
• Proven track record of achieving sales and business growth targets.
• Demonstrated sales experience in risk and investment products.
• Experience operating in a bank, insurer, or tied advisory environment.
• Exposure to mass market or emerging affluent client segments.
• FSCA-recognised FAIS qualification (NQF Level 5 or higher).
• Regulatory Examination (RE5) completed.
• Fully Fit & Proper compliant (FAIS) for applicable investment and long-term insurance categories - 1.3, 1.4, 1.5, 1.14 and 1.20. 
• Fully authorised (not under supervision) for required FAIS subcategories.
• Completed Class of Business (COB): Investments, Long-Term Insurance, Pension Fund Benefits

You will have success if you:

• Are client-centric and passionate about helping clients achieve better financial outcomes.
• Consistently convert opportunities into sustainable business results.
• Build trusted, long-term client and stakeholder relationships.
• Thrive in a target-driven environment and take ownership of your performance.
• Demonstrate professionalism, integrity and strong compliance discipline.
• Embrace digital ways of working, structured processes and continuous improvement.
• Work independently, stay adaptable and maintain high levels of activity and discipline.

End Date: September 22, 2026

go to method of application »

Job Description

• Join a trusted financial services leader and help clients achieve their financial goals through professional, goal-based financial advice. As a Personal Financial Advisor operating within the FNB branch environment, you will leverage a strong brand, established client ecosystem, referral opportunities and digital tools to deliver holistic investment and life insurance solutions.

About the Opportunity

• Build a rewarding advice career with one of South Africa’s leading financial services brands.
• Within the FNB branch network, you will have access to an established client ecosystem, referral opportunities and one of the country’s largest banking distribution networks.
• Leverage FNB’s trusted brand, digital advice tools and integrated banking relationships to deliver holistic financial solutions.
• Partner with branch and staffing solutions stakeholders to identify opportunities and deepen client relationships.
• Grow a sustainable advice practice through increased Assets Under Management (AUM), Annual Premium Income (API) and client penetration.
• Enjoy competitive earning potential through commission and advice-fee sharing, while making a meaningful difference in helping clients achieve their financial goals.
• Make a meaningful difference by helping clients achieve their financial goals through professional financial advice.

What You Will Do

• Conduct comprehensive financial needs analyses and develop personalised financial plans.
• Recommend appropriate investment, insurance and wealth solutions aligned to client objectives and risk profiles.
• Engage customers within FNB branches to build meaningful advice driven relationships.
• Convert qualified opportunities and referrals into new business.
• Build and maintain long-term client relationships through ongoing engagement and financial reviews.
• Achieve agreed sales, activity, AUM and API targets.
• Maintain accurate client records and advice documentation.
• Adhere to FAIS requirements, internal governance standards and regulatory obligations.

What You Will Bring

• Financial planning and needs analysis expertise.
• Strong investment and insurance product knowledge.
• Consultative selling and lead conversion capability.
• Strong relationship-building and stakeholder management skills.
• Excellent communication and client engagement capability.
• Commercial acumen and a results-driven mindset.
• Sound understanding of FAIS and compliance requirements.
• Digital proficiency and the ability to leverage technology-enabled advice tools

You will be an ideal candidate if you have the following:

• Minimum 3 – 5 years financial advisory experience
• Proven track record of achieving sales and business growth targets.
• Demonstrated sales experience in risk and investment products.
• Experience operating in a bank, insurer, or tied advisory environment.
• Exposure to mass market or emerging affluent client segments.
• FSCA-recognised FAIS qualification (NQF Level 5 or higher).
• Regulatory Examination (RE5) completed.
• Fully Fit & Proper compliant (FAIS) for applicable investment and long-term insurance categories - 1.3, 1.4, 1.5, 1.14 and 1.20. 
• Fully authorised (not under supervision) for required FAIS subcategories.
• Completed Class of Business (COB): Investments, Long-Term Insurance, Pension Fund Benefits

You will have success if you:

• Are client-centric and passionate about helping clients achieve better financial outcomes.
• Consistently convert opportunities into sustainable business results.
• Build trusted, long-term client and stakeholder relationships.
• Thrive in a target-driven environment and take ownership of your performance.
• Demonstrate professionalism, integrity and strong compliance discipline.
• Embrace digital ways of working, structured processes and continuous improvement.
• Work independently, stay adaptable and maintain high levels of activity and discipline.

End Date: September 22, 2026

go to method of application »

Job Description

• Join a trusted financial services leader and help clients achieve their financial goals through professional, goal-based financial advice. As a Personal Financial Advisor operating within the FNB branch environment, you will leverage a strong brand, established client ecosystem, referral opportunities and digital tools to deliver holistic investment and life insurance solutions.

About the Opportunity

• Build a rewarding advice career with one of South Africa’s leading financial services brands.
• Within the FNB branch network, you will have access to an established client ecosystem, referral opportunities and one of the country’s largest banking distribution networks.
• Leverage FNB’s trusted brand, digital advice tools and integrated banking relationships to deliver holistic financial solutions.
• Partner with branch and staffing solutions stakeholders to identify opportunities and deepen client relationships.
• Grow a sustainable advice practice through increased Assets Under Management (AUM), Annual Premium Income (API) and client penetration.
• Enjoy competitive earning potential through commission and advice-fee sharing, while making a meaningful difference in helping clients achieve their financial goals.
• Make a meaningful difference by helping clients achieve their financial goals through professional financial advice.

What You Will Do

• Conduct comprehensive financial needs analyses and develop personalised financial plans.
• Recommend appropriate investment, insurance and wealth solutions aligned to client objectives and risk profiles.
• Engage customers within FNB branches to build meaningful advice driven relationships.
• Convert qualified opportunities and referrals into new business.
• Build and maintain long-term client relationships through ongoing engagement and financial reviews.
• Achieve agreed sales, activity, AUM and API targets.
• Maintain accurate client records and advice documentation.
• Adhere to FAIS requirements, internal governance standards and regulatory obligations.

What You Will Bring

• Financial planning and needs analysis expertise.
• Strong investment and insurance product knowledge.
• Consultative selling and lead conversion capability.
• Strong relationship-building and stakeholder management skills.
• Excellent communication and client engagement capability.
• Commercial acumen and a results-driven mindset.
• Sound understanding of FAIS and compliance requirements.
• Digital proficiency and the ability to leverage technology-enabled advice tools

You will be an ideal candidate if you have the following:

• Minimum 3 – 5 years financial advisory experience
• Proven track record of achieving sales and business growth targets.
• Demonstrated sales experience in risk and investment products.
• Experience operating in a bank, insurer, or tied advisory environment.
• Exposure to mass market or emerging affluent client segments.
• FSCA-recognised FAIS qualification (NQF Level 5 or higher).
• Regulatory Examination (RE5) completed.
• Fully Fit & Proper compliant (FAIS) for applicable investment and long-term insurance categories - 1.3, 1.4, 1.5, 1.14 and 1.20. 
• Fully authorised (not under supervision) for required FAIS subcategories.
• Completed Class of Business (COB): Investments, Long-Term Insurance, Pension Fund Benefits

You will have success if you:

• Are client-centric and passionate about helping clients achieve better financial outcomes.
• Consistently convert opportunities into sustainable business results.
• Build trusted, long-term client and stakeholder relationships.
• Thrive in a target-driven environment and take ownership of your performance.
• Demonstrate professionalism, integrity and strong compliance discipline.
• Embrace digital ways of working, structured processes and continuous improvement.
• Work independently, stay adaptable and maintain high levels of activity and discipline.

End Date: September 22, 2026

go to method of application »

Job Description

• Join a trusted financial services leader and help clients achieve their financial goals through professional, goal-based financial advice. As a Personal Financial Advisor operating within the FNB branch environment, you will leverage a strong brand, established client ecosystem, referral opportunities and digital tools to deliver holistic investment and life insurance solutions.

About the Opportunity

• Build a rewarding advice career with one of South Africa’s leading financial services brands.
• Within the FNB branch network, you will have access to an established client ecosystem, referral opportunities and one of the country’s largest banking distribution networks.
• Leverage FNB’s trusted brand, digital advice tools and integrated banking relationships to deliver holistic financial solutions.
• Partner with branch and staffing solutions stakeholders to identify opportunities and deepen client relationships.
• Grow a sustainable advice practice through increased Assets Under Management (AUM), Annual Premium Income (API) and client penetration.
• Enjoy competitive earning potential through commission and advice-fee sharing, while making a meaningful difference in helping clients achieve their financial goals.
• Make a meaningful difference by helping clients achieve their financial goals through professional financial advice.

What You Will Do

• Conduct comprehensive financial needs analyses and develop personalised financial plans.
• Recommend appropriate investment, insurance and wealth solutions aligned to client objectives and risk profiles.
• Engage customers within FNB branches to build meaningful advice driven relationships.
• Convert qualified opportunities and referrals into new business.
• Build and maintain long-term client relationships through ongoing engagement and financial reviews.
• Achieve agreed sales, activity, AUM and API targets.
• Maintain accurate client records and advice documentation.
• Adhere to FAIS requirements, internal governance standards and regulatory obligations.

What You Will Bring

• Financial planning and needs analysis expertise.
• Strong investment and insurance product knowledge.
• Consultative selling and lead conversion capability.
• Strong relationship-building and stakeholder management skills.
• Excellent communication and client engagement capability.
• Commercial acumen and a results-driven mindset.
• Sound understanding of FAIS and compliance requirements.
• Digital proficiency and the ability to leverage technology-enabled advice tools

You will be an ideal candidate if you have the following:

• Minimum 3 – 5 years financial advisory experience
• Proven track record of achieving sales and business growth targets.
• Demonstrated sales experience in risk and investment products.
• Experience operating in a bank, insurer, or tied advisory environment.
• Exposure to mass market or emerging affluent client segments.
• FSCA-recognised FAIS qualification (NQF Level 5 or higher).
• Regulatory Examination (RE5) completed.
• Fully Fit & Proper compliant (FAIS) for applicable investment and long-term insurance categories - 1.3, 1.4, 1.5, 1.14 and 1.20. 
• Fully authorised (not under supervision) for required FAIS subcategories.
• Completed Class of Business (COB): Investments, Long-Term Insurance, Pension Fund Benefits

You will have success if you:

• Are client-centric and passionate about helping clients achieve better financial outcomes.
• Consistently convert opportunities into sustainable business results.
• Build trusted, long-term client and stakeholder relationships.
• Thrive in a target-driven environment and take ownership of your performance.
• Demonstrate professionalism, integrity and strong compliance discipline.
• Embrace digital ways of working, structured processes and continuous improvement.
• Work independently, stay adaptable and maintain high levels of activity and discipline.

End Date: September 22, 2026

go to method of application »

Job Description

• Join a trusted financial services leader and help clients achieve their financial goals through professional, goal-based financial advice. As a Personal Financial Advisor operating within the FNB branch environment, you will leverage a strong brand, established client ecosystem, referral opportunities and digital tools to deliver holistic investment and life insurance solutions.

About the Opportunity

• Build a rewarding advice career with one of South Africa’s leading financial services brands.
• Within the FNB branch network, you will have access to an established client ecosystem, referral opportunities and one of the country’s largest banking distribution networks.
• Leverage FNB’s trusted brand, digital advice tools and integrated banking relationships to deliver holistic financial solutions.
• Partner with branch and staffing solutions stakeholders to identify opportunities and deepen client relationships.
• Grow a sustainable advice practice through increased Assets Under Management (AUM), Annual Premium Income (API) and client penetration.
• Enjoy competitive earning potential through commission and advice-fee sharing, while making a meaningful difference in helping clients achieve their financial goals.
• Make a meaningful difference by helping clients achieve their financial goals through professional financial advice.

What You Will Do

• Conduct comprehensive financial needs analyses and develop personalised financial plans.
• Recommend appropriate investment, insurance and wealth solutions aligned to client objectives and risk profiles.
• Engage customers within FNB branches to build meaningful advice driven relationships.
• Convert qualified opportunities and referrals into new business.
• Build and maintain long-term client relationships through ongoing engagement and financial reviews.
• Achieve agreed sales, activity, AUM and API targets.
• Maintain accurate client records and advice documentation.
• Adhere to FAIS requirements, internal governance standards and regulatory obligations.

What You Will Bring

• Financial planning and needs analysis expertise.
• Strong investment and insurance product knowledge.
• Consultative selling and lead conversion capability.
• Strong relationship-building and stakeholder management skills.
• Excellent communication and client engagement capability.
• Commercial acumen and a results-driven mindset.
• Sound understanding of FAIS and compliance requirements.
• Digital proficiency and the ability to leverage technology-enabled advice tools

You will be an ideal candidate if you have the following:

• Minimum 3 – 5 years financial advisory experience
• Proven track record of achieving sales and business growth targets.
• Demonstrated sales experience in risk and investment products.
• Experience operating in a bank, insurer, or tied advisory environment.
• Exposure to mass market or emerging affluent client segments.
• FSCA-recognised FAIS qualification (NQF Level 5 or higher).
• Regulatory Examination (RE5) completed.
• Fully Fit & Proper compliant (FAIS) for applicable investment and long-term insurance categories - 1.3, 1.4, 1.5, 1.14 and 1.20. 
• Fully authorised (not under supervision) for required FAIS subcategories.
• Completed Class of Business (COB): Investments, Long-Term Insurance, Pension Fund Benefits

You will have success if you:

• Are client-centric and passionate about helping clients achieve better financial outcomes.
• Consistently convert opportunities into sustainable business results.
• Build trusted, long-term client and stakeholder relationships.
• Thrive in a target-driven environment and take ownership of your performance.
• Demonstrate professionalism, integrity and strong compliance discipline.
• Embrace digital ways of working, structured processes and continuous improvement.
• Work independently, stay adaptable and maintain high levels of activity and discipline.

End Date: September 22, 2026

go to method of application »

Job Description

• Join a trusted financial services leader and help clients achieve their financial goals through professional, goal-based financial advice. As a Personal Financial Advisor operating within the FNB branch environment, you will leverage a strong brand, established client ecosystem, referral opportunities and digital tools to deliver holistic investment and life insurance solutions.

About the Opportunity

• Build a rewarding advice career with one of South Africa’s leading financial services brands.
• Within the FNB branch network, you will have access to an established client ecosystem, referral opportunities and one of the country’s largest banking distribution networks.
• Leverage FNB’s trusted brand, digital advice tools and integrated banking relationships to deliver holistic financial solutions.
• Partner with branch and staffing solutions stakeholders to identify opportunities and deepen client relationships.
• Grow a sustainable advice practice through increased Assets Under Management (AUM), Annual Premium Income (API) and client penetration.
• Enjoy competitive earning potential through commission and advice-fee sharing, while making a meaningful difference in helping clients achieve their financial goals.
• Make a meaningful difference by helping clients achieve their financial goals through professional financial advice.

What You Will Do

• Conduct comprehensive financial needs analyses and develop personalised financial plans.
• Recommend appropriate investment, insurance and wealth solutions aligned to client objectives and risk profiles.
• Engage customers within FNB branches to build meaningful advice driven relationships.
• Convert qualified opportunities and referrals into new business.
• Build and maintain long-term client relationships through ongoing engagement and financial reviews.
• Achieve agreed sales, activity, AUM and API targets.
• Maintain accurate client records and advice documentation.
• Adhere to FAIS requirements, internal governance standards and regulatory obligations.

What You Will Bring

• Financial planning and needs analysis expertise.
• Strong investment and insurance product knowledge.
• Consultative selling and lead conversion capability.
• Strong relationship-building and stakeholder management skills.
• Excellent communication and client engagement capability.
• Commercial acumen and a results-driven mindset.
• Sound understanding of FAIS and compliance requirements.
• Digital proficiency and the ability to leverage technology-enabled advice tools

You will be an ideal candidate if you have the following:

• Minimum 3 – 5 years financial advisory experience
• Proven track record of achieving sales and business growth targets.
• Demonstrated sales experience in risk and investment products.
• Experience operating in a bank, insurer, or tied advisory environment.
• Exposure to mass market or emerging affluent client segments.
• FSCA-recognised FAIS qualification (NQF Level 5 or higher).
• Regulatory Examination (RE5) completed.
• Fully Fit & Proper compliant (FAIS) for applicable investment and long-term insurance categories - 1.3, 1.4, 1.5, 1.14 and 1.20. 
• Fully authorised (not under supervision) for required FAIS subcategories.
• Completed Class of Business (COB): Investments, Long-Term Insurance, Pension Fund Benefits

You will have success if you:

• Are client-centric and passionate about helping clients achieve better financial outcomes.
• Consistently convert opportunities into sustainable business results.
• Build trusted, long-term client and stakeholder relationships.
• Thrive in a target-driven environment and take ownership of your performance.
• Demonstrate professionalism, integrity and strong compliance discipline.
• Embrace digital ways of working, structured processes and continuous improvement.
• Work independently, stay adaptable and maintain high levels of activity and discipline.

End Date: September 22, 2026

go to method of application »

Job Description

• Join a trusted financial services leader and help clients achieve their financial goals through professional, goal-based financial advice. As a Personal Financial Advisor operating within the FNB branch environment, you will leverage a strong brand, established client ecosystem, referral opportunities and digital tools to deliver holistic investment and life insurance solutions.

About the Opportunity

• Build a rewarding advice career with one of South Africa’s leading financial services brands.
• Within the FNB branch network, you will have access to an established client ecosystem, referral opportunities and one of the country’s largest banking distribution networks.
• Leverage FNB’s trusted brand, digital advice tools and integrated banking relationships to deliver holistic financial solutions.
• Partner with branch and staffing solutions stakeholders to identify opportunities and deepen client relationships.
• Grow a sustainable advice practice through increased Assets Under Management (AUM), Annual Premium Income (API) and client penetration.
• Enjoy competitive earning potential through commission and advice-fee sharing, while making a meaningful difference in helping clients achieve their financial goals.
• Make a meaningful difference by helping clients achieve their financial goals through professional financial advice.

What You Will Do

• Conduct comprehensive financial needs analyses and develop personalised financial plans.
• Recommend appropriate investment, insurance and wealth solutions aligned to client objectives and risk profiles.
• Engage customers within FNB branches to build meaningful advice driven relationships.
• Convert qualified opportunities and referrals into new business.
• Build and maintain long-term client relationships through ongoing engagement and financial reviews.
• Achieve agreed sales, activity, AUM and API targets.
• Maintain accurate client records and advice documentation.
• Adhere to FAIS requirements, internal governance standards and regulatory obligations.

What You Will Bring

• Financial planning and needs analysis expertise.
• Strong investment and insurance product knowledge.
• Consultative selling and lead conversion capability.
• Strong relationship-building and stakeholder management skills.
• Excellent communication and client engagement capability.
• Commercial acumen and a results-driven mindset.
• Sound understanding of FAIS and compliance requirements.
• Digital proficiency and the ability to leverage technology-enabled advice tools

You will be an ideal candidate if you have the following:

• Minimum 3 – 5 years financial advisory experience
• Proven track record of achieving sales and business growth targets.
• Demonstrated sales experience in risk and investment products.
• Experience operating in a bank, insurer, or tied advisory environment.
• Exposure to mass market or emerging affluent client segments.
• FSCA-recognised FAIS qualification (NQF Level 5 or higher).
• Regulatory Examination (RE5) completed.
• Fully Fit & Proper compliant (FAIS) for applicable investment and long-term insurance categories - 1.3, 1.4, 1.5, 1.14 and 1.20. 
• Fully authorised (not under supervision) for required FAIS subcategories.
• Completed Class of Business (COB): Investments, Long-Term Insurance, Pension Fund Benefits

You will have success if you:

• Are client-centric and passionate about helping clients achieve better financial outcomes.
• Consistently convert opportunities into sustainable business results.
• Build trusted, long-term client and stakeholder relationships.
• Thrive in a target-driven environment and take ownership of your performance.
• Demonstrate professionalism, integrity and strong compliance discipline.
• Embrace digital ways of working, structured processes and continuous improvement.
• Work independently, stay adaptable and maintain high levels of activity and discipline.

End Date: September 22, 2026

go to method of application »

Job Description

• Join a trusted financial services leader and help clients achieve their financial goals through professional, goal-based financial advice. As a Personal Financial Advisor operating within the FNB branch environment, you will leverage a strong brand, established client ecosystem, referral opportunities and digital tools to deliver holistic investment and life insurance solutions.

About the Opportunity

• Build a rewarding advice career with one of South Africa’s leading financial services brands.
• Within the FNB branch network, you will have access to an established client ecosystem, referral opportunities and one of the country’s largest banking distribution networks.
• Leverage FNB’s trusted brand, digital advice tools and integrated banking relationships to deliver holistic financial solutions.
• Partner with branch and staffing solutions stakeholders to identify opportunities and deepen client relationships.
• Grow a sustainable advice practice through increased Assets Under Management (AUM), Annual Premium Income (API) and client penetration.
• Enjoy competitive earning potential through commission and advice-fee sharing, while making a meaningful difference in helping clients achieve their financial goals.
• Make a meaningful difference by helping clients achieve their financial goals through professional financial advice.

What You Will Do

• Conduct comprehensive financial needs analyses and develop personalised financial plans.
• Recommend appropriate investment, insurance and wealth solutions aligned to client objectives and risk profiles.
• Engage customers within FNB branches to build meaningful advice driven relationships.
• Convert qualified opportunities and referrals into new business.
• Build and maintain long-term client relationships through ongoing engagement and financial reviews.
• Achieve agreed sales, activity, AUM and API targets.
• Maintain accurate client records and advice documentation.
• Adhere to FAIS requirements, internal governance standards and regulatory obligations.

What You Will Bring

• Financial planning and needs analysis expertise.
• Strong investment and insurance product knowledge.
• Consultative selling and lead conversion capability.
• Strong relationship-building and stakeholder management skills.
• Excellent communication and client engagement capability.
• Commercial acumen and a results-driven mindset.
• Sound understanding of FAIS and compliance requirements.
• Digital proficiency and the ability to leverage technology-enabled advice tools

You will be an ideal candidate if you have the following:

• Minimum 3 – 5 years financial advisory experience
• Proven track record of achieving sales and business growth targets.
• Demonstrated sales experience in risk and investment products.
• Experience operating in a bank, insurer, or tied advisory environment.
• Exposure to mass market or emerging affluent client segments.
• FSCA-recognised FAIS qualification (NQF Level 5 or higher).
• Regulatory Examination (RE5) completed.
• Fully Fit & Proper compliant (FAIS) for applicable investment and long-term insurance categories - 1.3, 1.4, 1.5, 1.14 and 1.20. 
• Fully authorised (not under supervision) for required FAIS subcategories.
• Completed Class of Business (COB): Investments, Long-Term Insurance, Pension Fund Benefits

You will have success if you:

• Are client-centric and passionate about helping clients achieve better financial outcomes.
• Consistently convert opportunities into sustainable business results.
• Build trusted, long-term client and stakeholder relationships.
• Thrive in a target-driven environment and take ownership of your performance.
• Demonstrate professionalism, integrity and strong compliance discipline.
• Embrace digital ways of working, structured processes and continuous improvement.
• Work independently, stay adaptable and maintain high levels of activity and discipline.

End Date: September 22, 2026

go to method of application »

Job Description

• To deliver an exceptional and efficient customer experience by proactively understanding customer needs, providing tailored product solutions, and directing customers to the most suitable service channels (including eChannels and self-service). Ensure all interactions align with established policies, processes, and service standards.

Please note that this is a 12 Month Fixed Term Contract based at FNB Alternative Channel (Pick A Pay Initiative)

Are you someone who can:

• Build and maintain strong relationships with clients.
• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
• Effectively communicate with clients and have the ability to explain processes and requirements in a simple manner.
• Ensure compliance with rules and processes and has attention to detail.
• Educate customers to the correct Banking platform aligned with their needs.
  Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
• Analyse customer data and recommend tailored solutions.
• Achieve sales results by providing contextual and integrated financial solutions to customers.
• Conduct yourself in an ethical manner.
• Takes accountability for own performance, personal and career development.
• Show empathy with customers.
• Stay updated on industry trends and product knowledge.
• Willing to work on a shift structure

Qualification & Experience Requirement

• Minimum Qualification: Grade 12/ NQF Level 4 
• Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS
• 1–3 years of experience in customer‑facing environments, service delivery, or client support within financial services

You will be an ideal candidate if you possess the following:

• Excellent communication and relationship‑building skills and an ability to engage diverse customer needs
• Confidence in guiding customers toward digital and Self‑Service solutions
• Ability to identify sales opportunities and support portfolio growth
• High levels of accuracy, discipline, and adherence to process
• Strong organising, planning, and time‑management capability
• Commitment to delivering consistent, exceptional service

You will have access to:

• Opportunities to build relationships as part of a dynamic team.
• A challenging working environment
• Personal and professional growth
• Opportunities to have an impact in a local market as a brand ambassador.

You can be a match if you are:

• Customer Centric.
• Enjoy solving problems.
• Persuasive selling skills
• Able to understand rules in a regulated environment.
• Agile and Flexible
• Strong communication and interpersonal skills
• Have a results-driven attitude with a passion for exceeding targets.
• Have excellent Organisational skills and attention to detail.

End Date: September 16, 2026