Job Vacancies at Hilton

What will I be doing?

As Receiving Clerk, you will accept and control all incoming deliveries, maintaining an optimal goods inventory, correct storage and issue of goods. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Acceptance and close control of all incoming goods in respect of volume and quantity
• Enter all internal goods movements into the computer system daily
• Carry out monthly inventories with Controlling
• Responsible for acceptance and rough checks on all items entering the hotel by volume and quality
• Issue immediate complaints
• Ensure that all articles reach their place of destination immediately
• Ensure orderly acceptance and passing on of events material and its return from the ramp
• Loan and empties return from the warehouse carried out independently
• Ensure tidiness and cleanliness in area of responsibility

What are we looking for?

A Receiving Clerk serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude and good communication skills
• Committed to delivering a high level of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or as part of a team

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous receiving experience with stock control responsibility
• Relevant degree, in Accounting or related business discipline, from an academic institution

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What will I be doing?

As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:

• Convert, quickly, inquiries into contracted business
• Respond, positively, to sales inquiries to develop future sales leads
• Identify sales leads, as appropriate
• Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation
• Provide prompt and efficient service while maintaining the hotels brand standards

What are we looking for?

A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• A passion for delivering great customer service
• A highly professional telephone manner and excellent communication skills
• Outstanding administration and organizational skills
• Intermediate computer proficiency

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in a Reservations environment
• Tertiary qualifications, or other collegiate-level degree