Job Vacancies at iStore

About the role:

• We are looking for an experienced Business Analyst with strong commercial judgement and a passion for turning data into practical business decisions.
• You will analyse pricing, sales, stock and operational performance to identify trends, improve reporting and recommend actions that support profitability and efficiency. Working closely with commercial and operational teams, you will investigate changes in performance and communicate clear, actionable findings.
• This role suits someone who enjoys hands-on analysis, understands how pricing and costs affect margins and can bring clarity to complex information.

Key responsibilities:

• Analyse sales, trade-in, pricing and stock data to identify trends, risks and opportunities.
• Support pricing decisions through market research, competitor benchmarking and profitability analysis.
• Monitor margins and investigate unexpected changes in costs, volumes or trading performance.
• Evaluate promotions and pricing changes, providing recommendations based on their commercial impact.
• Analyse stock ageing, availability and sell-through, recommending actions to improve stock performance.
• Review operational data to identify cost and process improvements.
• Develop and maintain reports, dashboards and analytical models.
• Validate data and work with relevant teams to resolve discrepancies.
• Support business requirements, reporting enhancements and system testing.
• Present findings and recommendations clearly to stakeholders across the business.

Requirements:

• A completed degree, with Statistics, Informatics, Mathematics, Economics, Finance or a related analytical discipline advantageous.
• At least five years’ relevant experience in business analysis, commercial analytics, pricing or a similar analytical role.
• Advanced Excel skills, including complex formulas, pivot tables, large datasets and analytical modelling.
• Experience using data to inform pricing, profitability, stock or operational decisions.
• Strong commercial understanding of margins, costs and stock performance.
• The ability to investigate anomalies, identify root causes and translate findings into practical recommendations.
• Strong communication skills and confidence working with commercial and operational stakeholders.
• A proactive approach, attention to detail and the ability to manage competing priorities.

Advantageous:

• SQL and Power BI experience.
• Experience in retail, e-commerce, distribution or consumer electronics.
• Exposure to pre-owned products, trade-in programmes or refurbishment operations.

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Job Description

• To provide comprehensive sales and order support to the SME Regional Account Managers (RAMs), ensuring accurate processing of orders, quotations and billing while managing customer queries, CRM data and lead administration efficiently.
• This role exists to create capacity for the RAM team by absorbing day-to-day administrative and sales support tasks, allowing RAMs to focus on client relationships and revenue growth.
• It incorporates the order-processing and administrative responsibilities previously carried by the Business Admin Support function, together with dedicated sales support duties requested by the RAM team, and drives overall reliability, accuracy and customer trust across the SME sales operation.

Minimum qualifications and key competencies

• Matric
• Proficient in Microsoft Office Suite — particularly Excel and Outlook
• Proactive and self-motivated 
• Working knowledge of Salesforce CRM and online quoting/invoicing platforms (e.g. Force Manager, Magento) advantageous

Experience required for the role:

• 1–2 years’ experience in an administrative, sales support, or operations coordination role
• Experience processing orders, quotations or invoices with a strong focus on accuracy and attention to detail
• Experience working within a CRM system (Salesforce or similar) for lead management, allocation and reporting
• Experience handling customer queries or complaints and resolving issues within set timeframes
• Experience compiling and submitting regular reports (weekly or monthly) to a line manager or team
• Exposure to reseller, business account, or B2B sales support environments is advantageous

Key Competencies: 

• Customer Focus — Treats every RAM and customer request as a priority; resolves queries, quotations and orders promptly and professionally to protect customer trust and RAM productivity.
• Passion — Takes pride in the accuracy and turnaround of quotes, orders and CRM data; genuinely committed to the success of the SME sales team and the broader iStore business.
• Innovation — Actively looks for ways to streamline quoting, CRM and administrative processes; open to learning new systems and suggesting practical improvements.
• Get Things Done — Reliable and deadline-driven; manages a high volume of competing requests from multiple RAMs without dropping tasks or missing deadlines.
• Teamwork — Works closely with RAMs, finance, warehouse and support teams; provides seamless cover during RAM leave or absence and supports colleagues where needed.
• Embrace Differences — Communicates professionally and respectfully with all internal and external stakeholders regardless of background or seniority.
• Integrity — Handles customer data, quotations, orders and financial records accurately, honestly and in full compliance with internal policy.
• Attention to Detail — Maintains a near-zero error rate across quotations, orders, invoices and CRM records; catches discrepancies before they become customer-facing problems.
• Multitasking & Prioritisation — Manages simultaneous requests from multiple RAMs and customers, prioritising urgent items without losing track of routine administration.
• Communication & Escalation — Communicates clearly and professionally in writing and verbally; escalates issues to the relevant RAM or line manager proactively and within required timeframes.

Reporting & Analytics 

• Submit weekly reports on time with all key updates included — order volumes, accuracy, backlogs and SLA compliance.
• Gather and provide accurate information as needed for the AM (Account Manager) report.
• Support finance and rental tracking reporting as required by the line manager.

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Job Description

• Drive revenue growth and base activation for iStore Business SME by converting, engaging and retaining SME customers generated through the iStore online business channel, and act as the co-ordination link between the SME business team and iStore retail stores.
• Action new business account registrations end-to-end, execute targeted campaigns to activate dormant registered accounts, and build lasting relationships with online-originated SME customers by telephone and digital channels.
• In addition, co-ordinate the delivery of business programmes into nominated stores – distributing weekly programme updates and qualified leads (including Trade Up leads for Mac, iPad and iPhone), supporting stores with business account activations and business queries, tracking store training progress on business programmes, and co-ordinating in-store business sessions and events together with Marketing.
• Serve as the primary operational contact for the online SME base and the first-line business support contact for stores, ensuring no online-generated lead, registration or store-referred business opportunity goes unconverted.

Minimum qualifications and key competencies

• Matric
• Preferred: relevant tertiary qualification in Business, Sales, Marketing or Information Technology (Diploma or Degree).
• Proactive and self-motivated 
• Ability to negotiate with Business Owners / C-Level Executives 
• Value Based Selling Skills 

Experience required for the role

• Min 4 years Direct Sales or account management experience in the Technology / ICT / Telecoms Industry.
• Min 2 years B2B sales experience
• Minimum 2 years' inside sales, telesales or desk-based account management experience, ideally within Technology, ICT, Telecoms, e-commerce or retail.
• Experience in B2B sales, including managing a sales pipeline and achieving revenue targets, is advantageous.
• Hands-on experience managing a CRM pipeline (Salesforce / Force Manager preferred) with consistent data accuracy, hygiene and reporting.
• Experience managing high-volume outbound communication (calls and emails) across a large account base.
• Demonstrated ability to manage business account registration processes and administrative tasks with a high degree of accuracy.
• Experience co-ordinating programmes, leads or communications across a multi-site retail or branch network is advantageous.
• Event or activation co-ordination experience (including working with Marketing on invitations and attendance) is advantageous.
• Strong working knowledge of Excel / Google Sheets for trackers and reporting; familiarity with the Apple product range and iStore retail environment is advantageous.

Key Competencies: 

• Customer Focus – Prioritises the SME customer's experience from first contact through to activation and ongoing account support, whether the customer originates online or in store.
• Passion – Brings energy and enthusiasm to high-volume outbound calling, campaign execution and in-store business events.
• Innovation – Looks for smarter ways to convert dormant registrations, streamline the registration process and improve how leads and programme updates reach stores.
• Get Things Done – Highly organised and self-driven; delivers consistently against call, registration, revenue and store co-ordination commitments without close supervision.
• Teamwork – Works closely with store managers and store teams, the RAM team, Business Finance & Admin Support and Marketing to deliver a seamless customer journey across channels.
• Embrace Differences – Adapts communication style across a diverse SME customer base and a geographically spread store network.
• Integrity – Handles customer, store and business account data responsibly and in line with POPIA and internal compliance requirements.
• Registration & Process Discipline – Maintains meticulous accuracy in registration processing, MDM / Infosec / BUH checks, lead logging and CRM record-keeping; treats administrative compliance as a core performance standard.
• Outbound Sales Discipline – Manages high call and lead volumes while maintaining service quality and consultative, value-based selling standards.
• Co-ordination & Follow-through – Plans ahead, tracks multiple stores, leads and events simultaneously, closes the loop on every hand-off and keeps stakeholders informed of status.
• Communication & Stakeholder Management – Clear and professional communicator across phone, email, written reporting and store briefings; co-ordinates effectively with store teams, RAM, Marketing and internal stakeholders.

Customer Relationship Management 

• Ensure regular communication and meetings with existing SMB base & potential SMB customers. 
• Nurturing and growing relationships with SMB customers, acting as a point of contact for any issues or queries, and addressing concerns promptly, fostering trust and loyalty. 

Reporting & Analytics 

• Maintain a training tracker for business programmes by store and by staff member (e.g. business account registration, Trade Up, business bundles, ABM / device enrolment, financing).
• Assist to schedule and co-ordinate business programme training sessions for stores together with the relevant trainer / SME team member.
• Track completion against the training plan, identify gaps in store coverage and flag them to the Head of SME and store management.
• Report monthly on training progress and store readiness to execute business programmes.

go to method of application »

Job Description

• iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 40 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
• Our iStore Assistant Manager is responsible to provide inspirational leadership to the iStore team and ensure that the iStore achieves or exceeds unit, financial and developmental targets in the iStore.
• Ensuring that the iStore becomes synonymous with anything Mac in the customers eyes. Overall responsibility and accountability for the iStore customer experience and target achievement. Lead teams, provide supportive feedback, and ensure both team members and customers have a valued experience.

You need to have:

• Matric and tertiary preferred
• 3+ Years managing sales teams
• Retail operations experience and knowledge
• Leadership experience
• Matrix management capability to ensure co-operation across business functions
• Proven ability to work in a fast-paced environment, desire to learn quickly, being agile and nimble whilst thinking strategically
• Customer Focus
• Situational Awareness
• Organisation and Planning
• Effective Communication

go to method of application »

Job Description

• iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 40 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
• As an iStore Admin Manager you would be responsible for Lead teams, provide supportive feedback, and ensure both team members and customers have a valued experience.
• Your responsibilities are to ensure that the back of house iStore operations run effectively, efficiently and optimally and that overall risk to the iStore business is reduced by ensuring that all iStore policies, processes and standard operating procedures (SOP’s) are adhered to. 
• Focus on enhancing operations and reviewing systems and processes on an ongoing basis to align with best fit for the business.

You need to have:

• A Completed Matric (Tertiary Qualification would be advantageous)
• 5+ years leading teams in a complex and high turnover environment
• Retail operations experience and knowledge
• Matrix management capability to ensure co-operation across business functions
• Proven ability to work in a fast-paced environment, desire to learn quickly, being agile and nimble whilst thinking strategically
• Proven track record of excellent customer experience
• Proven track record of driving Store targets and results

go to method of application »

Job Description

• iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 40 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
• As an iStore Admin Assistant, you will support and assist the Admin/Operations Manager in the iStore with stock control and asset management, etc to minimise risk.
• You will provide support in ensuring that all iStore policies, processes, and standard operating procedures (SOP’s) are adhered to.

You need to have:

• A Completed Matric (Tertiary Qualification would be advantageous)
• 1+ years admin experience in a retail environment 

The right person for this role is someone with:

• Tenacity, that demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
• Situational Awareness : Understanding the situation, demonstrating the right attitude, and taking timely action
• Organisation and Planning : Building, enabling and aligning great teams to deliver organisational commitments and plans 
• Effective Communication : Clear and impactful communication to address the specific needs of different audiences, using multiple formats and tools

go to method of application »

Job Description

• iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 44 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. 
• The iStore Technical Support Technicians are a combination of technically strong individuals with great people skills.  
• Your role would be to provide technical support to the iStore customers, through trouble shooting, resolving technical issues and software support.
• You will also provide training and assistance to iStore customers when required as well as exceptional and professional quality support service.

You need to have:

• Completed Matric and IT qualification (minimum A+/N+)
• Experience in Helpdesk/1st Line Support

The right person for this role is someone with

• Tenacity,  that demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
• Conflict Management, Managing complexity, disagreement, and conflict effectively and smoothly 
• Situational Awareness, Understanding the situation, demonstrating the right attitude, and taking timely action 
• Learning and Development, Open, motivated, and proactively seek learning and development opportunities

go to method of application »

Job Description

• iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 41 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. 
• We are looking for tech savvy, retail inclined individuals with great communication skills to join our team. 
• Our iStore Sales Consultant is responsible to maximise the sales opportunity in the iStore. 
• You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences. 
• We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.  
• If you thrive on teamwork and great customer service. This position might just be for you.

Min Requirements: 

• Completed Matric/National Senior Certificate (Minimum Requirement)
• Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage?
• Passion and knowledge of for Apple Products

go to method of application »

Job Description

• iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 41 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. 
• We are looking for tech savvy, retail inclined individuals with great communication skills to join our team. 
• Our iStore Sales Consultant is responsible to maximise the sales opportunity in the iStore. 
• You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences. 
• We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.  
• If you thrive on teamwork and great customer service. This position might just be for you.

Min Requirements: 

• Completed Matric/National Senior Certificate (Minimum Requirement)
• Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage?
• Passion and knowledge of for Apple Products

go to method of application »

Job Description

• iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 41 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. 
• We are looking for tech savvy, retail inclined individuals with great communication skills to join our team. 
• Our iStore Sales Consultant is responsible to maximise the sales opportunity in the iStore. 
• You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences. 
• We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.  
• If you thrive on teamwork and great customer service. This position might just be for you.

Min Requirements: 

• Completed Matric/National Senior Certificate (Minimum Requirement)
• Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage?
• Passion and knowledge of for Apple Products

go to method of application »

Job Description

• iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 41 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. 
• We are looking for tech savvy, retail inclined individuals with great communication skills to join our team. 
• Our iStore Sales Consultant is responsible to maximise the sales opportunity in the iStore. 
• You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences. 
• We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.  
• If you thrive on teamwork and great customer service. This position might just be for you.

Min Requirements: 

• Completed Matric/National Senior Certificate (Minimum Requirement)
• Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage?
• Passion and knowledge of for Apple Products

go to method of application »

Job Description

• iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 44 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. 
• The iStore Technical Support Technicians are a combination of technically strong individuals with great people skills.  
• Your role would be to provide technical support to the iStore customers, through trouble shooting, resolving technical issues and software support. You will also provide training and assistance to iStore customers when required as well as exceptional and professional quality support service.

You need to have:

• Completed Matric and IT qualification (minimum A+/N+)
• Experience in Helpdesk/1st Line Support

The right person for this role is someone with

• Tenacity,  that demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
• Conflict Management, Managing complexity, disagreement, and conflict effectively and smoothly 
• Situational Awareness, Understanding the situation, demonstrating the right attitude, and taking timely action 
• Learning and Development, Open, motivated, and proactively seek learning and development opportunities

go to method of application »

Job Description

• iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 41 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. 
• We are looking for tech savvy, retail inclined individuals with great communication skills to join our team. 
• Our iStore Sales Consultant is responsible to maximise the sales opportunity in the iStore. 
• You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences. 
• We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.  
• If you thrive on teamwork and great customer service. This position might just be for you.

Min Requirements: 

• Completed Matric/National Senior Certificate (Minimum Requirement)
• Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage?
• Passion and knowledge of for Apple Products

go to method of application »

Job Description

• iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
• Our iStore Assistant Manager is responsible to provide inspirational leadership to the iStore team and ensure that the iStore achieves or exceeds unit, financial and developmental targets in the iStore.
• Ensuring that the iStore becomes synonymous with anything Mac in the customers eyes. Overall responsibility and accountability for the iStore customer experience and target achievement. Lead teams, provide supportive feedback, and ensure both team members and customers have a valued experience.

You need to have:

• Matric and tertiary preferred
• 3+ Years managing sales teams
• Retail operations experience and knowledge
• Leadership experience
• Matrix management capability to ensure co-operation across business functions
• Proven ability to work in a fast-paced environment, desire to learn quickly, being agile and nimble whilst thinking strategically
• Customer Focus
• Situational Awareness
• Organisation and Planning
• Effective Communication

go to method of application »

Job Description

• iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 40 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. 
• We are looking for tech savvy, retail inclined individuals with great communication skills to join our team. 
• Our iStore Sales Consultant is responsible to  maximise the sales opportunity in the iStore. 
• You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences. 
• We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.  
• If you thrive on teamwork and great customer service. This position might just be for you.

Min Requirements: 

• Completed Matric/ Senior Certificate
• Some Sales Experience, preferably in retail or alternatively apple product knowledge would be an advantage.
• Passion for Apple Products

Please apply today!

go to method of application »

Job Description

• iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 41 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. 
• We are looking for tech savvy, retail inclined individuals with great communication skills to join our team. 
• Our iStore Sales Consultant is responsible to maximise the sales opportunity in the iStore. 
• You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences. 
• We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.  
• If you thrive on teamwork and great customer service. This position might just be for you.

Min Requirements: 

• Completed Matric/National Senior Certificate (Minimum Requirement)
• Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage?
• Passion and knowledge of for Apple Products

Please apply today!

go to method of application »

Job Description

• iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 41 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. 
• We are looking for tech savvy, retail inclined individuals with great communication skills to join our team. 
• Our iStore Sales Consultant is responsible to maximise the sales opportunity in the iStore. 
• You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences. 
• We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.  
• If you thrive on teamwork and great customer service. This position might just be for you.

Min Requirements: 

• Completed Matric/National Senior Certificate (Minimum Requirement)
• Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage?
• Passion and knowledge of for Apple Products

Please apply today!

go to method of application »

Job Description

• iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 41 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. 
• We are looking for tech savvy, retail inclined individuals with great communication skills to join our team. 
• Our iStore Sales Consultant is responsible to maximise the sales opportunity in the iStore. 
• You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences. 
• We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.  
• If you thrive on teamwork and great customer service. This position might just be for you.

Min Requirements: 

• Completed Matric/National Senior Certificate (Minimum Requirement)
• Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage?
• Passion and knowledge of for Apple Products

Please apply today!

go to method of application »

Job Description

• iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 44 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. 
• The iStore Technical Support Technicians are a combination of technically strong individuals with great people skills.  
• Your role would be to provide technical support to the iStore customers, through trouble shooting, resolving technical issues and software support. You will also provide training and assistance to iStore customers when required as well as exceptional and professional quality support service.

You need to have:

• Completed Matric and IT qualification (minimum A+/N+)
• Experience in Helpdesk/1st Line Support

The right person for this role is someone with

• Tenacity,  that demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
• Conflict Management, Managing complexity, disagreement, and conflict effectively and smoothly 
• Situational Awareness, Understanding the situation, demonstrating the right attitude, and taking timely action 
• Learning and Development, Open, motivated, and proactively seek learning and development opportunities

Apply today!

go to method of application »

Job Description

• iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 44 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. 
• The iStore Technical Support Technicians are a combination of technically strong individuals with great people skills.  
• Your role would be to provide technical support to the iStore customers, through trouble shooting, resolving technical issues and software support. You will also provide training and assistance to iStore customers when required as well as exceptional and professional quality support service.

You need to have:

• Completed Matric and IT qualification (minimum A+/N+)
• Experience in Helpdesk/1st Line Support

The right person for this role is someone with

• Tenacity,  that demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
• Conflict Management, Managing complexity, disagreement, and conflict effectively and smoothly 
• Situational Awareness, Understanding the situation, demonstrating the right attitude, and taking timely action 
• Learning and Development, Open, motivated, and proactively seek learning and development opportunities

Apply today!

go to method of application »

Job Description

• We are looking for a Part Time Sales Consultant to join our sales team at the iStore Kolonnade, PTA. 
• iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 44 physical and online stores across Africa and expanding that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. 
• We are looking for tech savvy, retail inclined individual with great communication skills to join our team. 
• Our iStore Sales Consultant is responsible to  maximize the sales opportunity in the iStore. 
• You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences. 
• We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.  
• If you thrive on teamwork and great customer service. This position might just be for you.

Min Requirements: 

• Completed Matric/National Senior Certificate (Minimum requirement)
• More than 1 Year sales/retail experience
• Passion and knowledge for Apple Products is an advantage
• Experience in the telecommunication industry is a plus
• Be able to work retail hours (Public Holidays and Weekends) 

Please apply today!