Job Vacancies at Liquid Intelligent Technologies

Role Purpose

To provide independent, objective assurance and consultant activities designed to add value and improve LTSA operations. Bring a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control and governance processes.

Role Description

Performance of audits (Customer focus)

Successful completion of audit engagements (cradle to the grave) in the Internal Audit plan with a work timeframe of weeks to months per engagement. Preparation of audit engagement planning Audit Planning Memorandum & Risk and Control Matrix (RCM) in line with the governing policy, procedure, process or underlying theory/accounting standard. Conduct audit tests in line with the processes in the Risk and Control Matrix. 

Provide assurance that Liquid Telecom complies to International Financial Reporting Standards. Provide adequate and timely assurance that the Assets of Liquid are adequately secured and properly accounted for. Clear alignment to best practices and improvements in functional efficiencies. Continuous discussions with relevant auditee and relevant staff with respect to information required, risk and controls and potential issues.

Compilation of audit engagements issue sheets. Prepare relevant working papers and complete audit file per engagement. Give input to the issue and rating committee meetings with respect to audit work performed. Make recommendations to improve control environment across the departments in alignment to best practices. Communicating and providing support within the internal audit team to avoid duplication of work on inter-related processes.

Collaboration with other assurance providers

Collaboration with second line of defense functions (Risk Management, Business Process Management, Insurance and Compliance) to ensure the completeness and validity of audit engagements conducted.

Collaboration with second line of defense functions (Risk Management, Business Process Management, Insurance and Compliance) to provide feedback, post audit engagements completion, of risk and controls to be addressed by second line functions. Collaboration with third line defense of functions (External Audit, and Fraud & Forensics) to facilitate reliance being placed on audit engagement work performed. Communication with first line of defense to remain current of business operations and potential key risk indicators. Collaboration with the Domain Audit team tracking open audit issues. Collaboration with the Domain Audit team to assist with Continuous Assurance, Customer Audits and Adhoc Management Request.Collaboration with Quality Assurance. Collaborate with third party audit service providers were required.

Input to internal audit structure

Audit engagement report and alignment to issue sheets. Assistance with OPCO reporting to the relevant Exco and Audit Committee. Delivering on assistance required. Primary Customer (Group Audit and Risk Committee) satisfaction. Secondary customer (Group and OPCO management) satisfaction. Assistance with the Group Internal Audit reporting requirements All administration related to the execution and completion of audits effectively managed and does not affect timely completion of audits assigned. Facilitate service provider payments. Assist where necessary, with IA departmental admin (e.g. team events).Internal Audit SharePoint site updated with documents of all audits performed.Uploading of all Working papers and Reports. Assist with administration as required by the functional managers or Group Head: Internal Audit (e.g. General administration, team meetings).

Reporting

Audit engagement report and alignment to issue sheets. Assistance with OPCO reporting to the relevant Exco and Audit Committee. Primary Customer (Group Audit and Risk Committee) satisfaction. Secondary customer (Group and OPCO management) satisfaction. Assistance with the Group Internal Audit reporting requirements.

Requirements

• BCom. Accounting degree                                                                                 Essential
• CIA                                                                                                                   Desirable
• 3 years Audit experience                                                                                     Essential
• 1 year SAP experience and financial applications experience                                   Desirable
• 1 year Forensic audit experience                                                                           Desirable
• 1- 3 years Prior Telecommunications industry experience will be advantageous         Essential
• Knowledge of International Financial reporting standards                                          Essential
• Knowledge of ISAE 3402 requirements                                                                     Desirable

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ROLE PURPOSE

• Maximize revenue opportunities through establishing, developing and maintaining long-term relationships with strategic customers as well as defining and executing sales strategies that focus on increased sales and profitability.
• Manage strategic accounts and deliver profitable, long-term revenue from nominated accounts whilst ensuring the delivery of annual revenue targets through delivery of information, communication and technology solutions.
• Work collaboratively to set up service relationship for nominated accounts.
• Serve as the primary relationship owner for an assigned group of top tier client accounts, with the responsibility of retaining and growing accounts.

RESPONSIBILITIES

• Deliver on Sales Strategy 
• Develop robust account plans to achieve sales objectives and implement and execute on commercial strategies in line with company strategy.
• Generate and maintain opportunity pipeline and credible business revenue forecasts order to meet sales targets.
• Present Liquid Intelligent Technology’s services and offerings to assigned/new customers while leading account planning cycles, ensuring that the customers’ needs, and expectations are met.
• Proactively assess, clarify and validate customer requirements on an on-going basis.
• Track and record sales activities on all accounts on SFDC.
• Partner with internal cross-functional teams to understand customer goals and key performance metrics.
• Build and grow client relationships to ensure excellent customer experience
• Expand customer stakeholders beyond ICT to strategic business owners (CMO, CFO, COO, CEO).
• Maintain or improve account profitability by customizing solutions per customer requirements.
• Oversee the execution of the complete sales process for all customers, including customer request handling, customer information gathering, finalization of product specification and selection and SLA negotiation and finalization.
• Ensure all after-sale customer queries or issues that come through sales department are properly handed over to customer care. 
• Maintain a clear forecast of opportunities and develop a sales pipeline to reach sales targets.
• Responsible for generating leads and developing a revenue pipeline for accounts.  Identify and establish relationships in new and existing geography and segments.
• Deliver presentations and propose consultation-based solutions.
• Keep abreast of market changes and have a broad understanding of Information, Communication, Cloud and Technology Services. 

Requirements

Related University Degree/Formal Technology qualification and at least 5 years' experience mandatory along with an in-depth knowledge of the ICT technology environment - Cloud, Cyber Security, Layer Two services, etc

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ROLE PURPOSE
To maximize revenue opportunities through establishing, developing and maintaining long-term relationships with key Oil & Gas customers as well as defining and executing sales strategies that focus on increased sales and profitability. 

Effectively position Liquid Intelligent Technology as Technology partner of choice in the market by cultivating relationships, identifying opportunities, and consultatively selling Liquid Intelligent Technologies' services and solutions that meet client’s requirements.

Achieving and exceeding sales targets for assigned portfolio per segment.

ROLE DESCRIPTION

• Effective Account Management
• Create, develop, and maintain business relationship with customers and gain in-depth understanding of the customer’s business and industry.
• Identify key role players and develop and maintain a personal professional network with relevant decision makers.
• Develop and maintain an account plan within the context of the customers objectives and segment strategy.
• Understand the customers’ requirements and implement customer business growth strategies in conjunction with Liquid Intelligent Technologies' delivery and support functions.
• Ensure that all sales deadlines are met.
• The Account Manager serves as the primary contact liaison and take full accountability for account health.  Manage escalations.
• Build and Grow Client Relationships to Ensure Excellent Customer Experience
• Understand clients' business and generate new ideas. Build trust, credibility, and client referrals.
• Maintain or improve account profitability by customizing solutions as per customer requirements.
• Provide input and align to broader Liquid Intelligent Technologies' strategies and business initiatives to support the required revenue growth and acquisition new revenue. in order to generate more revenue.
• Identify new market opportunities by selling and integrating Liquid Intelligent Technologies’ offerings to new and existing clients.
• Develop, review and implement a detailed sales account plan for Oil & Gas and mining accounts.
• Conducts business professionally and ethically, adhering to all company policies, procedures and business ethics codes.  Develop a spirit of camaraderie by initiating social events / team building events with customers.
• Compile motivation for refunds and credit notes.  Keeping accurate records of discussions or correspondence with customers
• Development and Maintenance of Sales pipeline to Reach Sales Targets
• Responsible for generating leads and developing a pipeline for the sales segment.
• Identify and establish relationships in new and existing geography and segments.
• Provide pre-sales and after-sales assistance in bid/tender processes.
• Manage customer relationships with allocated and new clients.
• Deliver presentations and propose consultation-based solutions.
• Keep abreast on the market changes and have a broad understanding of Telecommunication Services, Frameworks, Technologies.  Have clear understanding of customer business, technology and strategies.

Requirements

• Relevant Diploma/Tertiary Qualification  
• Minimum of 5 years sales experience in the oil, gas and mining industry with a proven sales track record for selling fully managed services solutions relevant to the oil, gas and mining sector.
• In-depth understanding of Oil and Gas, and Large Mining Companies mandatory along with technical knowledge within OICT and or Telecommunications

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Role Purpose

The Senior Specialist: Finance Business Partner is responsible for leading, managing, coordinating and developing the overall business plan associated with Sales Customer contracts in accordance with company policies, regulatory framework and applicable laws. The Senior Specialist: Finance Business Partner will be responsible to develop industry best practice principles across the company contract elements, from Sales, Service Delivery, Service Management, IT support, Finance and Governance/Legal. Acts as the primary contact between the potential partners, business unit, regulatory and legal, ensuring that all financial matters are addressed efficiently and promptly.

The Senior Specialist: Finance Business Partner must understand the business processes of all LTSA functional areas and execute such processes in order to meet Contractual Requirements. The finance business partner will be dealing with complex customised contracts that normally do not conform to normal standard contract terms of the organisation. Hence the Finance Business Partner is responsible to design and implement new processes within the organisation to achieve contract obligations and mitigate customer contractual risks. The Finance Business Partner will be exposed to high risks and severe pressure, that can severely impact the organisations financial results.

Finance business partner work alongside different business departments, providing financial information, tools, analysis and insight to executives, develop new processes, helping them make more informed decisions and driving business strategy. Their role is to provide 'real time' support and analysis, to be a trusted adviser and to add value that will assist in decision making

• The Senior Specialist: Finance Business Partner must develop all risk management models associated with the contracts, to each cross-functional department within the organisation. The Senior Specialist: Finance Business and Commercial should have a full overview of the contract and related project requirements ensuring full business support on contract completion

Emphasis is also placed on ensuring and developing models on contract profitability, revenue and efficiency improvements. This role will focus on governance, compilation and analysis of contract performance and risks, operational performance and financial data.

Role Description

Business Partnering

• Develop business engagement models in support of effective execution and planning of the Business Partner Revenue Forecasts across a specific operational division. Variance analysis including reviewing monthly results and providing detailed analysis and explanation for executive management, review and challenge actual performance, identifying key variances and suggesting potential opportunities and actions to rectify poor performance.
• Implement business product management models in line with best practices that accurately reflects commercial, contractual and legal aspects in accordance with company policies. Strategic development based upon the review and analysis of financial information to identify key trends and areas for future improvement, challenging poor or exceptional performance in financial KPIs and advise on rectification actions. Develop and Implement effective commercial procedures, or initiating change, to ensure key operational, commercial and financial targets are delivered. Provision of decision support through modelling ‘what if’ scenarios, challenge assumptions and make recommendations on preferred outcomes. Provide ad-hoc analysis and insights on specific issues.

Financial Management, Accounting & Reporting

• Ensure contract execution aligned with business cases, operational and financial targets to maximise revenue and margins.Manage cross functional operational efficiency based on business performance data and KPI’s. Establish relationships with  the Sales Executives team ensuring quality and timeliness of processing and reporting. Establish compliance criteria and parameters for cross functional efficiency measurement. Support Sales Business with planning and development of Budget input associated with revised business plans. Manage the Sales Business units to ensure that deliverables remain within budgets and report the managed variances within contract structures.

Reporting and Business Analytics

• Develop monthly reporting on BI Platforms, with re and integrate in LIT Reporting platforms. Ensures that Reporting and Analytics is developed in line with company objectives, and information can be access real time. Manage the budgeting process with Business Partner Chief the annual strategic capex budgeting requirements for LTSA for CPM submission. Monitor, track, report to Exco and group and provide feedback to business units of approved spend. (4+8,7+5). Provides accurate and timely reporting on all business financial reports in relation to projects with related scorecards for Exco.Develop and Implement Strategic alignment to the New Liquid Business Segments with the Chief Officers associated with EBU and CBU units.

Governance and Risk Management

• Develop governance processes and structures aimed at sound and accurate execution of monthly obligations and operational requirements. Develop and Implement structures that will ensure QoS internally with business units. Develop cross functional financial business partner capability and alignment to achieve operational requirements for LIT.Develop and implement risk management structures across business units on account delivery and support teams.
• Drive risk resolution and feedback loop as a key risk management function. Develop Budgets and Risk Management Models within the business areas   associated with contracts and report Monthly to Exco where applicable. Manage cross functional business and contractual risks through LIT risk management policies.

Corporate Performance Enhancement

• Implement constant improvement measures on current systems and procedures for internal efficiencies regarding monthly revenue forecasting. Maintains an Integrated Business Unit Reporting and provides accurate forecasting of Key Financial indicators. Acts proactively and thinks strategically, in anticipating organisational needs, recognising the wider business environment and dynamics. Recommends a range of suitable options from which to develop sustainable plans and objectives. Business Case methodology control and reports up to Group Level for all LTSA business Cases.

Requirements

Role Requirements

• Tertiary Qualifications in CPM, Legal and/or Business Management. NQF 7                       Essential 
• B Com degree                                                                                                             Essential
• Professional accounting qualification                                                                              Desirable
• 2 -3 Years Management experience                                                                                Desirable
• 5 - 7 years Financial, business, commercial and FBP experience in the ICT sector           Essential