Job Vacancies at Motus Holdings Limited

Position Overview    

• Motus is a leader in the Automotive industry that offers a broad spectrum of financial solutions to its retail customers across the South African market. We have been helping our customers make smart mobility decisions since our inception. In this way, we significantly contribute to improving the lives of our customers and their families while ensuring a sustainable future for our business and its employees. We employ more than 17000 people and operate across Africa, the United Kingdom, Australia and South- East Asia.

Why should you consider working with us?

• We look for people who can shape the future with us – a future where we build a better nation together. At Motus, you will find a bunch of motivated people committed to our purpose. Once you are part of our team, you will have access to the best subject matter experts willing to share their knowledge, tools, opportunities, and frameworks that will equip you to become the best version of yourself.  #MobilityforGood

Specific Role Responsibilities    

• Ensure individual performance against set targets.
• Monthly reporting
• Tending to queries received from business units, partners and third parties.
• Adhere to service and quality standards.
• Perform quality checks on own work.
• Ability and desire to understand and apply company documentation.
• Other ad hoc duties that may arise but are not limited to the above.
• Support to the Compliance Team.

Qualifications and Experience    

• Minimum Grade 12 / Matric
• RE1
• Qualification in Compliance, Audit or Management would be beneficial
• Minimum of 1 year compliance experience within Financial Services or Insurance Experience or knowledge in Compliance              
• Interpersonal skills and strong character
• Drivers Licence (minimum 1 year)

Skills and Personal Attributes    

• Accountable
• Attention to detail
• Energetic
• Ability to work under pressure
• Team player
• Accuracy
• Honesty
• Reliability
• Integrity
• Self-discipline and strong delivery focus
• Highly self-motivated
• Confident
• Good communication skills at all levels within the organisation
• Ability to effectively handle challenging situations
• Business initiative
• Strong administrative skills
• Clean credit and criminal records

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Job Description    

• Creating of Orders
• Processing of invoices
• Payments – COD , External monthly creditors
• Reconciling Creditors Accounts – COD, Marketing and PRCC
• Sundry Invoicing – monthly expenses, re-charges
• Assist with Recons
• Filing
• Processing of Creditors payments (Properties companies)
• Rent billing & recovery (Properties companies)
• Metro accounts billing and recovery (Properties companies)
• Follow up on outstanding Metro accounts and resolving municipal accounts queries
• Preparation and submission of VAT (Properties companies)
• Opening of new Debtors & Creditors accounts (Properties companies)
• Creating and processing POs for Creditors payments (Properties companies)
• Maintenance of property schedules
• Preparation of monthly GL recons
• Preparation of monthly loan accounts and interest verification

Qualifications and Experience    

• Post Matric Finance Qualification
• 2-3 years experience in the same or similar role (minimum)
• Drive or Automate experience
• Importer experience

Skills and Personal Attributes    

• Advanced Excel
• Team work

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Position Overview    

• This position will be suited to an experienced person who has the technical ability and experience to ensure that repairs are performed correctly and efficiently by qualified technicians and that the service department maintains a consistently high level of customer satisfaction.

Specific Role Responsibilities    
Key Duties and Responsibilities:

• Recruits hire and motivate qualified service technicians.
• Assists technicians in developing their skills.
• Understands keeps abreast of, and complies with all regulations that affect service operations, such as hazardous waste disposal, OHSA Right-to-Know, etc.
• Understands and ensures compliance with manufacturer warranty and policy procedures.
• Ensures that all department employees receive appropriate manufacturer training.
• Conducts regular performance reviews for all technicians in accordance with dealership guidelines.
• Ensures that all repairs are assigned to technicians in an equal and fair manner.
• Provides technical support for technicians when necessary.
• Ensures repairs are charged out correctly.
• Checks progress of each repair order throughout the day.
• Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
• Road tests vehicles to quality-check work performed.
• Accounts for all documents; ensures that none are missing, and all are processed correctly.
• Establishes and maintains customer follow-up programs to confirm satisfaction with the service experience.
• Handles all customer complaints within 24 hours, informing other managers as appropriate.
• Manages department performance using tools such as the daily operating control (DOC), efficiency and productivity control, comeback reports, warranty reports, telephone surveys, and monthly forecasts.
• Monitors technicians' daily productivity reports and corresponding payroll records.
• Monitors shop conditions, including cleanliness, safety, and the condition of shop equipment. Reports problems to the service manager or dealer.
• Ensures the proper care, storage, and inventory of special tools.
• Keeps abreast of new equipment and tools available and recommends purchases.
• Fills in for Service Advisor when necessary.
• Attends manager and workshop production meetings as requested.
• Strives for harmony and teamwork within the department and with all other departments.
• Maintains a safe work environment.
• Maintains professional appearance.
• Other tasks as assigned.

Qualifications and Experience    
Experience Required:

• Qualified Technician
• Must have workshop Foreman experience
• Prior Renault experience - advantageous but not essential.

Minimum Qualification/s Required:

• Senior Certificate (Grade 12)
• Qualified Technician - essential
• Recognised supervisory or management qualification would be beneficial but not essential.

Other Requirements:

• Valid, unendorsed driver’s license
• Computer literate: proficiently able to use MS Office and relevant DMS functions.

Skills and Personal Attributes    
Skills and Expertise Required:

• Have sound, effective communication skills in English (speak & write).
• Interpersonal competence; effective at working with people, building team spirit, reconciling conflict, listening and supporting others.
• Professional and technical expertise in vehicle service and repair maintenance.
• Problem solving and motor vehicle fault finding skills.
• Planning and organising
• Supervising and leading; providing team members with clear direction, delegating, motivating and empowering others, providing people with development opportunities, and sets appropriate standards of behavior.
• Delivering results and meeting customer expectations.
• Following instructions and processes; appropriately follows instructions from others without unnecessarily challenging authority; keeps to schedules; arrives punctually for work and meetings; demonstrates commitment to the organization; complies with legal and technical obligations and safety requirements of the role.
• Coping with pressure and setbacks.
• A team player
• Decision making and action orientated.
• A developing understanding of the commercial factors of managing a successful business operation.
• Valuing Diversity

Personal Attributes:

• Equally comfortable with being presentable in dealing with customers and also getting your hands dirty.
• Initiative
• Reliable and committed
• Perseverance
• Adaptability
• Some who values and builds relationships.
• Alignment with the brand/s.
• Positive thinking

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Purpose

• To provide training, development and assessment services to improve operational quality and turnaround time, through the execution of predefined work objectives as per agreed standard operating procedures.

Specific Role Responsibilities    
GENERIC JOB OUTPUTS
PROCESS AND GOVERNANCE

• Adhere to the standard operating procedures and guidelines within the area of accountability.
• Identify and develop solutions to improve operational service and quality and escalate unresolved issues to management and process owners. (Where applicable)
• Report on transactional and process activities to enable timely and effective decision making.
• Adhere to standard operating procedures (SOPs) within the area of accountability.
• Contribute to the development of standard operating procedures and guidelines within the area of accountability.
• Ensure that occupational health & safety standards are adhered to by all delegates during practical training.
• Ensure that the training facility is properly maintained, training equipment are in working order and kept safe.
• Escalate unresolved issues to management and process owners.
• Facilitate assessments (writing and practical) according to predetermined lesson frameworks to ensure assessments of learners by conducting pre and post learning interventions.
• Facilitate learning according to predetermined lesson frameworks and engage learners in an interactive learning methodology to enhance learning capabilities.
• Identify and develop solutions to improve operational service and quality.
• Identify training and development requirements and escalate requirements to the relevant stakeholders to ensure relevant training materials are updated accordingly.
• Interact with training specialists, line managers and business stakeholders, to effectively identify optimal learning solutions, content and platforms.
• Invigilate assessments, prepare reports of test results and forward the outcomes to the relevant stakeholders for further actioning.
• Prepare training delivery reports to keep record of training initiatives and results.
• Update relevant information and complete all learner administration activities to ensure compliance to requirements, processes and procedures.

FINANCE

• Execute work activities effectively and efficiently in order to maximise efficiencies and reduce unnecessary delays in achieving goals of the office.

CLIENT/CUSTOMER

• Broaden the understanding of customer service delivery principles and provide specialist support to meet and exceed customers' expectations.
• Deliver services and/or products that create a culture which aims to meet or exceed customers' expectations in the business.

PEOPLE

• Attend learning initiatives to improve work quality and enhance own skills.
• Own and live up to company values.Participate in forums/discussions that positively contribute to knowledge improvement.
• Attend training initiatives to improve work quality and enhance own skills.
• Provide support to team members by finding solutions to problems and providing training where appropriate.

Qualifications and Experience    

Minimum Experience

• 2 - 5 years' experience in the technical after sales field

Minimum Qualification

• Trade and Occupational Qualifications with NQF Level 04
• Qualified Petrol/Diesel mechanic with exceptional diagnostic skills
• Master Technician Status and Qualified Auto-Electrician will be an added advantage

Skills and Personal Attributes    
Minimum Requirements

• Communication
• Conflict Management
• Manage personal work priorities and professional development
• Occupational Health and Safety
• Vehicle Diagnostics and Servicing
• Knowledge of Parts

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 MAIN PURPOSE OF JOB

• The successful incumbent will be responsible for delivering controller support in order to process vehicle stock transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.

RELATIONSHIPS AND PERSONAL ACTIVITIES
Directly responsible to:

• Accountant 
• Dealer Principal
• Delivering controller support
• Process vehicle stock transactions according to predefined work objectives and agreed standard operating procedures.

Relationships with:

•  Internal and External Customers, Sales Managers, Dealer Principal, all Staff, Suppliers and Trade Representatives and Agents.
• To be numerate and literate at the clerical level required.
• Autoline systems experience preferable.
• To have received training in standard stock-keeping system used.
• To use stock control and location equipment.
• To be capable of courteous service to customers.

Qualifications and Experience    

• 2-3 years’ experience as a Stock Controller in the motor industry.

Skills and Personal Attributes    
Knowledge and skills:

• Good written and verbal communication skills
• Must have advanced Excel Skills
• Well-developed people management skills
• Knowledge and understanding of SCM

go to method of application »

 MAIN PURPOSE OF JOB

• The successful incumbent will be responsible for delivering controller support in order to process vehicle stock transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.

RELATIONSHIPS AND PERSONAL ACTIVITIES
Directly responsible to:

• Accountant 
• Dealer Principal
• Delivering controller support
• Process vehicle stock transactions according to predefined work objectives and agreed standard operating procedures.

Relationships with:

•  Internal and External Customers, Sales Managers, Dealer Principal, all Staff, Suppliers and Trade Representatives and Agents.
• To be numerate and literate at the clerical level required.
• Autoline systems experience preferable.
• To have received training in standard stock-keeping system used.
• To use stock control and location equipment.
• To be capable of courteous service to customers.

Qualifications and Experience    

• 2-3 years’ experience as a Stock Controller in the motor industry.

Skills and Personal Attributes    
Knowledge and skills:

• Good written and verbal communication skills
• Must have advanced Excel Skills
• Well-developed people management skills
• Knowledge and understanding of SCM