Job Vacancies at Nedbank

Job Purpose

• To provide administrative services to clients by attending to transactional, lending and investment needs to achieve Nedbanks' strategic focus to become a client-centric bank.

Job Responsibilities

• Build relationships with clients to gain understanding of their needs by providing service in line with Nedbank standards.
• Collaborate with internal customers by building relationships to improve customer service delivery and productivity.
• Compile client informationby complying with standards; policies and procedures prior to submission to Operations for vetting.
• Monitor internal processesby reporting on the effectiveness thereof.
• Provide feedbackto internal stakeholders by meeting internal Service Level Agreements requirements.
• Utilize resources by adhering to Nedbank policies; procedures and standards.
• Manage risk by protecting client confidentiality through compliance with Protection of Personal Information Act.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate social responsibility initiatives for the achievement of business strategy.
• Identify opportunities to improve or enhance processes by identifying and recommending improvements to tools; policies and procedures to add value to Nedbank.
• Add value to Nedbank by identifying opportunities to improve or enhance processes through identifying and recommending improvements and supporting implementation of tools; policies and procedures.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
• Understand and embrace the Nedbank Vision and Values by demonstrating the values through interaction with team and stakeholders.
• Ensure that own contribution and participation contributes to the achievement of team goals.
• Create and manage own career through guidance and support of management; department and colleagues.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
• Ensure knowledge management; continuity and team success through constructive participation in a diverse team and sharing knowledge with team.
• Manage client interest claims by attending to client instructions according to timeframes and standards set out in policies and procedures.
• Manage risk by following authentication process and complying with regulatory standards.
• Manage client communication by providing information to minimize cost according to banking regulatory and legislative requirements.
• Build relationships with clients to gain understanding of their needs by providing service in line with Nedbank standards.
• Ensure knowledge management; continuity and team success through constructive participation in a diverse team and sharing knowledge with team.

People Specification

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Certificate: Banking.

Minimum Experience Level

• 2-3 years experience in a client relationship role in financial industry

Technical / Professional Knowledge

• Microsoft Office
• Administrative procedures and systems
• Data analysis
• Business writing skills
• Relevant regulatory knowledge

Behavioural Competencies

• Building Customer Loyalty
• Initiating Action
• Applied Learning
• Communication
• Technical/Professional Knowledge and Skills
• Managing Work

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Job Purpose

• To develop and maintain best practice models and assessment strategies in line with regulations (where applicable) in order to facilitate world class risk management and/or attainment of strategic objectives.

Job Responsibilities

• Build and formally present reports by monitoring business performance within the set risk appetite and through analysis.
• Report to; monitor and advise operational areas to manage trends through analysis for ad-hoc requirements.
• Manage client expectations by liaising with stakeholders through the model build process as well as the systems and strategy development process.
• Increase efficiencies through programming and automating processes.
• Enhance business efficiencies and ensure compliance through formal communications and interacting with external bodies.
• Challenge model builds from around the cluster through peer review participation and ensuring best practice.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Research and make recommendations for corporate citizenship initiatives in area of influence
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
• Seek opportunities to improve business processes; models and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
• Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis; business requirements gathering and designs validation.
• Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.
• Ensure continuity and record keeping through formal sign-off at forums and by creating documentation.
• Ensure data accuracy through data and front-end analysis; pre and post testing of system/strategy changes.
• Ensure business process consistency through formal communication; updating and maintaining policies.
• Ensure accuracy and feasibility through impact analysis for newly developed products.
• Review reporting and ensure accuracy through analysis and providing feedback.Providing advice to key operational areas ensuring optimal resource allocation and desired results through analysis and communication.
• Manage access and change control and ensure compliance by creating change logs and restricting/providing access.
• Take corrective action where risk is identified in any processes; models or reporting; through analysis and formal communication.
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
• Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interaction

Essential Qualifications

• Matric / Grade 12 / National Senior Certificate
• 3-year Degree / diploma or bachelors degree in a Quantitative field, Maths, Stats, Actuarial Science, Engineering

Preferred Qualification

• Post graduate degree in Statistics/Mathematics, CFA/ FRM/CQF

Minimum Experience Level

• Minimum of 3-5 years of analytical and credit risk modelling experience within retail or business banking.
• Must have pricing and profitability knowledge and experience.
• SQL, SAS, Python and Excel

Technical / Professional Knowledge

• Industry trends
• Microsoft Office
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Risk management process and frameworks
• Business writing skills
• Microsoft Excel
• Business Acumen
• Quantitative Skills

Closing Date: 25th, July 2022

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Job Purpose

• To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.

Job Responsibilities

• Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.
• Demonstrate an understanding of risk parameters by managing client relationships according to credit principles
• Improve results by tracking and analysing financial reports against agreed measures.  
• Understand clients business and needs through proactive client relationship management according to portfolio mandate.
• Build relationships with internal stakeholders through communication and networking as determined by client needs.
• Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.
• Complete tasks through planning and reviewing against set targets.
• Manage resources (time, processes and support teams) to optimize value against client expectations.
• Comply with risk standards,policies and procedures through training and development as required by group complianceframework
• Research and analyse information by using problem solving techniques to propose solutions for work challenges.
• Support the achievement of the  business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.  
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Minimum Experience Level

• 2-3 years' experience in a Relationship Management or Banking environment
• 4 - 5 years' Sales experience within a Financial Service Provider

Requirements

• Matric / Grade 12 / National Senior Certificate
• Successfully completed NQF Level 5 or Higher qualification in a Business or Financial related field
• FAIS Accreditation mandatory (Min 120 Credits)
• Degree in Business or Finance (e.g. BSc Economics, B Comm, Certified Associate of the Institute of Bankers)
• Valid driver's license and own reliable transport is essential.

Technical / Professional Knowledge

• Banking knowledge and procedures
• Business Acumen and Principles  
• Business writing
• Communication Strategies
• Data analysis
• Governance, Risk and Controls
• Principles of financial management
• Principles of project management
• Relevant regulatory knowledge
• Decision-making process

Closing Date: 25th, July 2022

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Job Purpose
To provide specialist technical expertise and support in installing; testing; tuning; optimising; diagnosing problems; repairing; upgrading and maintaining both externally and internally supplied hardware and systems software (i.e. Operating systems; data management products; office automation products; embedded systems); and other utility enabling software and related equipment.

Job Responsibilities

• Ensure that good governance on change and release management is followed when implementing changes
• To provide specialist technical expertise and standby support of trading systems
• Provide sustainable solutions per incident by conducting root cause and trend analysis
• Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
• Stay abreast of developments in field of expertise, ensuring personal and professional growth.
• Understand and embrace the Nedbank vision and values, leading by example. Identify opportunities to improve or enhance processes, adding value to Nedbank.
• Ensure adherence to documented procedures by auditing service delivery functions.
• Ensure the correct and effective use of system hardware and software.
• Resolve issues by inspecting malfunctioning computer hardware, software and/or components - analysing cause, and planning repair procedures.
• Support the business process needs by performing and consulting on a variety of technical tasks in the diagnosis, repair, maintenance and installation of computers and/or related equipment.
• Ensure documentation for relevant systems software product and operational documents are prepared and maintained.
• Approve and recommend actions to be taken and identify those which merit action.
• Adhere to organisational process by ensuring standards are implemented and correctly applied when design are reviewed or designed. Enable decision making and technical reviews.
• Ensure contingency during disaster recovery (DR).
• Provide sustainable solutions per incident by conducting root cause and trend analysis.
• Ensure knowledge management, continuity and team success through constructive participation in a diverse team and by sharing knowledge with team.
• Provide exemplary customer service and form relationships with customers
• Maintain a broad knowledge of state of the art technology, equipment and or systems across domains. Meet the organisation's problem management needs through liaising with suitable vendors.
• Providing daily Support & Maintenance of Trading and Stockbroking JSE supported systems
• Enable recommendations and planning for the tuning of system hardware and software. Monitor system efficiency against published SLAs. Recover cost by ensuring time are captured correctly and against correct project. Ensure end to end project delivery

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Information Technology Degree or Similar Qualifications

Minimum Experience Level

• 10 years plus exposure to IT environment with minimum of 8 years Systems Engineering.

Types o Exposures

• Exposure to DevOps Tools and process
• Strong in Linux and Windows fundamentals.
• Technical understanding of trading platforms
• Exposure to agile delivery Scrum, Kanban and or SAFe
• Phyton 3
• PowerShell

Technical / Professional Knowledge

• Banking knowledge
• Banking procedures
• Business Acumen
• Business principles
• Business terms and definitions
• Communication Strategies
• Data analysis
• Governance, Risk and Controls
• Industry trends
• Microsoft Office
• Principles of financial management
• Principles of project management
• Relevant software and systems knowledge
• Research methodology
• Decision-making process
• Business writing skills
• Relevant regulatory, compliance and risk legislation
• Cluster Specific Operational Knowledge
• Information Technology concepts
• System Development Life cycle(SDLC)
• IT Risk and security principes
• ITIL
• Single Operating system
• Application systems
• Computer Hardware & Software
• Specific technology of relevant to domain
• System Enigeering Concepts
• Domain specific utilities

Behavioural Competencies

• Decision Making
• Influencing
• Innovation
• Building partnerships
• Compelling Communication
• Driving for Results
• Technical/Professional Knowledge and Skills

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Job Purpose

• To assist in the fulfilment of the role of product owner for the Client and Client Regulatory domain squad and to manage identified operational functions within the team for improved efficiencies.

Job Responsibilities

• Move client and client regulatory technology enablement towards agile practices and “you build it, you own it, you run it” principles by actively participating in a long live “domain” squad and align it to strategies and commercialization by ensuring that there is a domain technology strategy aligned to business objectives.
• Ensure Development quality by working with the squad to ensure well defined initiative scope and well written user stories.
• Ensure management is always updated and aware of changes and requirements in relation to projects.
• Deliver business unit strategic goals and improve business ownership, technology partnership and joint decision-making with clear accountability and within your mandate by identifying technology opportunities and efficiencies to improve overall business value
• Plan and communicate domain demand as an ongoing process and ensuring products are readied to deliver commercial value.
• Backlog grooming by taking responsibility for the integrated feature backlog and working with relevant stakeholders to prioritize items (effectively determining optimal sequencing & synchronization)
• Ensure adoption of BizDevOps practices.
• Reporting & business liaison through BAU engagement with BU MEs
• Serve as point of contact for related BU queries and requests to the extent required by the product manager and BU management.
• Along with TPO, provide updates and measures for digital reviews.
• Ensure escalation of risks and contribution of risk KRIs.
• Participate in CIB Digital Ceremonies as part of the Product Owner community where required.
• Ensure effective teamwork and dynamics by cooperating; influencing and inspiring others to deliver within agreed timelines.
• Identify risks that system, process and other changes pose to business as usual.
• Identify processes to be optimised and / or automated
• Provide input into the “to be” process design, including advising what is operationally feasible
• Provide training during the operationalisation of systems, process or other changes.
• Participate as a member of a high performing team and an environment for optimal performance.
• Manage own performance by executing on performance agreement.
• Stay abreast of developments in field of expertise, ensuring personal and professional growth.
• Participate where required in decision making processes within mandate.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Bachelor of Science Degree in Computer Science/Information Resource Management or relevant qualification

Minimum Experience Level

• 2 -3 years general banking experience overall experience within wholesale banking/juristic client base preferred.

Technical / Professional Knowledge

• Administrative procedures and systems
• Data analysis
• Microsoft Office
• Relevant regulatory knowledge
• Sharepoints
• Business writing skills
• SQL
• Extract ,transform and Load Data

Behavioural Competencies

• Collaborating
• Decision Making
• Innovation
• Continuous Improvement
• Managing Work
• Quality Orientation

Closing Date: 26th, July 2022