Job Vacancies at Sanlam

What will you do?

• Sell life insurance telephonically 
• Achieve sales targets 
• Adhere to Quality and Compliance processes to minimize business risk 
• Maintain optimal operational efficiencies based on productivity measures 
• Adapt and change to fit in with changing business operational requirements 
• Sales objection handling 
• Build and maintain good client relationships 
• Keep abreast of developments and trends in the Industry – self learning 
• Ensure commitment to the FAIS Fit & Proper qualification requirements 

What will make you successful in this role?
Qualification & experience :

• Grade 12 qualification 
• At least 2 years’ experience within a Sales Outbound Call Centre, selling long term insurance (with targets attached to the sales) 

Knowledge and skills :

• Good understanding of Financial Services Industry related legislation and regulation 
• Understanding of sales processes and servicing industry 
• Outbound Sales experience is required 
• Fluency in English and one other South African official language 
• A clear criminal and credit record 
• Commitment to the FAIS Act and meeting Fit & Proper qualification requirements 
• Willingness to work overtime in order to achieve targets. 
• Being fully computer literate. 

Personal qualities :

• Interpersonal 
• Planning and organizing 
• Building and maintaining relationships 
• Treating Customers Fairly 
• Initiative 
• Results Driven/Achievement orientated 
• Continuous learning 
• Tenacity 
• Objection handling skills 
• Team orientated 
• Ability to receive and implement feedback 
• Qualification and Experience
• Grade 12 with 3 to 4 years related experience.
• Knowledge and Skills
• Undertake Outbound Tele-Sales
• Service inbound client queries, requests
• Administration and processing
• Quality, compliance and accreditation

Personal Attributes

• Communicates effectively - Contributing independently
• Situational adaptability - Contributing independently
• Action orientated - Contributing independently
• Persuades - Contributing independently

Core Competencies

• Cultivates innovation - Contributing independently
• Customer focus - Contributing independently
• Drives results - Contributing independently
• Collaborates - Contributing independently
• Being resilient - Contributing independently

The closing date for applications is 30 April 2023.

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What will you do?

• Customer Care (receive of and personal interaction with high profile business clients) at both the main reception and the executive reception counters.
• Handling of general enquiries.
• Rendering of excellent client service.
• Effective communication, listening, understanding and interpreting to meet clients’ requirements.
• Operational responsibilities (housekeeping, applying of safety/security measurements).
• Administrative responsibilities (e-mail, room reservations, incoming/outgoing mail)

Qualification and Experience

• Matric or Grade 12
• 2 – 5 Years frontline experience in a corporate environment
• Outstanding attendance record
• Working shifts

Knowledge and Skills

• Effective communication skills in Afrikaans and English with Xhosa as a third language an advantage
• Knowledge of Sanlam 
• Computer literate
• Protocol/Etiquette
• Understanding of cultural diversity
• Excellent communication skills
• Interpersonal skills

Behavioral Competencies

• Client orientation
• Professionalism
• Initiative
• Teamwork
• Stress tolerance
• Integrity
• Self confidence
• Change and adaptability

Core Competencies

• Cultivates innovation - Contributing dependently
• Customer focus - Contributing dependently
• Drives results - Contributing dependently
• Collaborates - Contributing dependently
• Being resilient - Contributing dependently

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What will you do?

Responsibilities:

• Collaborate with data scientists and data analysts to understand business requirements and translate them into technical specifications.
• Build, test, and deploy scalable data processing systems.
• Assist in troubleshooting data pipeline issues and optimizing performance.
• Learn and contribute to the design and implementation of our cloud strategy, taking into account the differences between an on-premises environment and a cloud environment.
• Stay up-to-date with the latest trends and technologies in big data processing.

What will make you successful in this role?

Requirements:

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• Strong understanding of computer science fundamentals and programming concepts.
• Knowledge of databases, SQL, and data modelling.
• Familiarity with big data processing technologies such as HDFS and Cloudera, as well as scripting languages such as Python, Bash, or Perl.
• Familiarity with Spark or similar environments is a plus.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.
• Willingness to learn and take on new challenges.

Personal Attributes

• Interpersonal savvy - Contributing independently
• Decision quality - Contributing independently
• Plans and aligns - Contributing independently
• Optimises work processes - Contributing independently

Core Competencies

• Being resilient - Contributing independently
• Collaborates - Contributing independently
• Cultivates innovation - Contributing independently
• Customer focus - Contributing independently
• Drives results - Contributing independently

Closing Date : 30 August 2023

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Role Description

• Do you have a passion for working with big data and developing data pipelines that can handle large volumes of data? Are you experienced with Hadoop Distributed File System (HDFS) and Cloudera, and familiar with Java, Python or Spark? If you answered yes, then we want you to join our data warehouse and analytics team!
• We are one of the largest insurers in Africa and we are looking for a highly skilled Big Data Engineer to help us make sense of our data. In this role, you will be responsible for designing, developing, and maintaining data pipelines to ingest and persist large volumes of data. You will collaborate with data scientists and data analysts to understand business requirements and translate them into technical specifications. You will also troubleshoot data pipeline issues and optimize performance, as well as contribute to the design and implementation of our cloud strategy.

What will you do?

• Opportunity to work with a talented and dynamic team of professionals.
• Competitive salary and benefits package.
• Opportunity to contribute to our cloud journey.
• Access to cutting-edge technologies and tools.
• Opportunity for growth and career advancement.

What will make you successful in this role?

Requirements:

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• At least 3 years of experience in designing and developing data pipelines.
• Experience with HDFS and Cloudera.
• Proficient in scripting languages such as Python, Bash, or Perl.
• Familiarity with Spark or similar environments.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.

Knowledge and Skills

• Object and data models
• Defines, designs and builds dimensional databases
• Translates business needs into long-term architecture solutions
• Development of data warehousing blueprints.
• Data warehouse management

Core Competencies

• Being resilient - Contributing independently
• Collaborates - Contributing independently
• Cultivates innovation - Contributing independently
• Customer focus - Contributing independently
• Drives results - Contributing independently

Closing Date: 30 August 2023

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What will you do?

• Provides highly specialized and trusted investment consulting services with confidence working with a Principal/Senior to a large portfolio of institutional clients. Must operate independently on low demanding/governance budget clients.

Key Responsibilities

• Work with Principal/Senior to provide innovative, competent investment advice to a large portfolio of clients.
• Conducting detailed qualitative and quantitative research for client and business needs, report writing.
• Meaningful contribution to the growth of the business through new business and ad hoc revenue.
• Contribution to brand through thought leadership articles, speaking at conferences, and via other media.

Qualification and Experience

• Relevant degree and/or Post Graduate qualification e.g. B.Com Investments, Econometrix, B.Bus.Sci, B.Sc Maths/Stats, CFA or similar.
• Minimum 5 years of relevant experience working in Investment Consulting, Client Portfolio Management or similar investment-related experience.

Knowledge and Skills

• Apply deep understanding of investments to client needs.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)

Behavioural Competencies

• High level of Integrity
• Reliable
• Trustworthy
• Ambitious
• Driven
• Confident 
• Curious

Core Competencies

• Cultivates Innovation by creating new and better ways for the organisation to be successful.
• Client Focus - Building strong customer relationships and delivering customer-centric solutions.
• Drives Results - Consistently achieving results, even under tough circumstances.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Resilience - Rebounding from setbacks and adversity when facing difficult situations.

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What will you do?

• Accountable for a portfolio of institutional investment consulting clients and plays a pivotal role in driving investment research for the team. Must operate independently on most clients in the portfolio.

Key Responsibilities

Work with Principal/Senior to provide innovative, competent investment advice to a large portfolio of clients:

• Provide innovative input into client portfolios on portfolio construction, including strategic asset allocation and asset manager selection.
• Perform quantitative analysis on client portfolios for the Principal/Senior consultants to be able to provide appropriate advice on client portfolios, including performance monitoring.
• Quantitative investment scenario analysis
• Assist with agendas and minutes on large clients as required

Quantitative and qualitative investment research for the team and report writing:

• Strategic asset allocation modelling to consider asset allocation on an efficient frontier.
• Quantitative and qualitative asset manager research
• Collaborate with other parts of the wider Sanlam group on general investment, market and economic research.
• Create and manage various templates and perform relevant analysis in Morningstar Direct and other relevant research systems
• ESG analysis as required
• Build complex excel templates for detailed investment performance analysis and portfolio construction scenarios
• Write qualitative and quantitative due diligence reports
• Provide strategic input to the team on various investment matters

Qualification and Experience

• Relevant degree and/or Post Graduate qualification e.g. B.Com Investments, Econometrix, B.Bus.Sci, B.Sc Maths/Stats, CFA or similar.
• Minimum 5 years of relevant experience working in Investment Consulting, Client Portfolio Management or similar investment-related experience.

Knowledge and Skills

• Apply deep understanding of investments to client needs.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)

Behavioural Competencies

• High level of Integrity
• Reliable
• Trustworthy
• Ambitious
• Driven
• Confident 
• Curious

Core Competencies

• Cultivates Innovation by creating new and better ways for the organisation to be successful.
• Client Focus - Building strong customer relationships and delivering customer-centric solutions.
• Drives Results - Consistently achieving results, even under tough circumstances.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Resilience - Rebounding from setbacks and adversity when facing difficult situations.