Job Vacancies at Smollan

About the Job

• We're on the lookout for an experienced Trainer to train field staff in methodology, processes and procedures by effectively training products.

As a Trainer, you will be responsible for:

• Facilitation of training sessions
• Effective implementation of the training
• Effective delivery of training
• Effective Self-Management

Qualificatons

• Matric (Grade 12)
• Relevant Diploma at NQF level 5
• 2-3 years training experience in telecommunications/FMCG/Consumer electronics industry
• Communication Skills (verbal & written)
• Time Management Skills
• Planning and Organising Skills
• Customer/Client Service Skills

go to method of application »

About the Job

• We're on the lookout for a Customer Service Consultant based in JHB CBD.

As a Customer Service Consultant, you will be responsible for:

• Customer Handling
• Administration
• Client Service

Qualification

• 1–2 years call centre experience preferable/ Customer service experience
• Grade 12/NQF level 4
• Customer service skills
• Conflict resolution skills
• Brand development
• Attention to detail
• Self-motivated
• Ability to work under pressure
• Interpersonal skills
• Communication skills (verbal & written)
• Time management
• Planning & prioritisation
• Administration skills