Job Vacancies at Sybrin Limited

Software Implementations/Delivery Manager Overview

• Being responsible for delivering innovative software solutions to financial services customers.
• Leading software engineering teams in delivering solutions. Leading client engagements, managing technical project delivery, and looking after the people in teams. Stretching your technical software & project management experience, and most importantly your people and leadership skills.

Key Responsibilities

• Project & solution delivery - project management, driving priorities, managing constraints, open & efficient communication channels, quality focus.
• Client engagement & relations - building out true long-standing relationships based on trust and quality service
• People management – providing feedback to line managers on people's work quality and performance
• Business development - always looking to improve service & expand the offering to new business areas - exploring new business and tech themes
• Technical lead and expert - growing and leading from an expert tech base - and tapping tech resources in their environment
• Business insight - utilize and grow subject matter knowledge of their client's business -providing better business solutions and consulting
• Experience designing and executing software development processes and procedures
• Experience in commercial issues related to software development projects

Skills, Abilities, and Experience

• Expert Project Management Experience in software implementations
• Expert Operations Management Experience in software implementations
• Previously experience managing software implementation project teams
• Previously experience managing software implementation operations teams
• Experience in resource planning, commercials, budgets, and profit/loss sheets
• Business Development and Client Relationship Building
• Technical best practice understanding of data, process, integration, UI/UX.
• Can understand the business value derived from software applications
• Good understanding of the software development process and lifecycle.
• Support will be provided by line managers, business development managers, and directors.

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Overview:

• We are seeking an experienced PMO Coordinator to join our software company team. The successful candidate will be responsible for supporting project managers and teams in delivering successful software projects by providing administrative, reporting, and analytical support. The PMO Coordinator will also be responsible for maintaining project management tools and templates, monitoring project progress, ensuring projects are delivered on time, within scope, and within budget, and supporting customer support activities.

Key Responsibilities:

• Support the PMO Manager in defining and maintaining project management standards, tools, and templates for software development projects.
• Work closely with project managers to establish project plans, schedules, and budgets, and track progress against these plans.
• Provide project status reports to senior management and stakeholders on a regular basis.
• Manage project documentation, including software requirements, design documents, and user guides, and ensure they are up-to-date, accurate, and stored securely.
• Assist project teams in preparing and reviewing project deliverables, including software releases, user documentation, and customer support materials.
• Maintain and update project management tools and systems, including project schedules, risk logs, issue logs, and change logs.
• Provide administrative support to project teams, including scheduling meetings, preparing meeting agendas and minutes, and maintaining action logs.
• Ensure that project documentation complies with software development standards and guidelines.
• Identify and recommend improvements to the project management process, tools, and templates.
• Provide customer support for software products, including triaging customer issues, documenting customer requests and bugs, and communicating solutions to customers.

Qualifications:

• Bachelor's degree in computer science, software engineering, project management, or a related field.
• At least 4 years of experience working in a project management office (PMO) or in a project coordinator role in a software development company.
• Strong organizational and time management skills.
• Excellent communication skills, both verbal and written.
• Good understanding of software development methodologies, tools, and techniques.
• Ability to work effectively in a team environment.
• Proficiency in project management software such as Jira, Trello, or Asana.
• Strong analytical skills and attention to detail.
• Ability to manage multiple tasks and projects simultaneously.
• Customer support experience is a plus.