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  • Posted: Jul 5, 2025
    Deadline: Jul 18, 2025
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  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond.
    Read more about this company

     

    Adviser AIFA: Everyday Banking (FAIS)

    Job Summary

    • To follow the six steps of financial planning in executing the role of a FAIS licensed financial adviser.
    • A professional introduction must be made to introduce the adviser and the services offered by the adviser.
    • Upon client approval the adviser may conduct a Financial Needs Analysis (FNA) in the disciplines of Investment, Life Insurance and Estate planning. Based on the concluded FNA to make recommendations
    • To address single or multiple needs identified on behalf of the client.
    • Advice recommendations will must be presented under the license categories for which the adviser is accredited Absa approved product(s) that are deemed will meet the needs of the client.
    • On client acceptance of all or part of the advice, the adviser is required to implement the accepted advice through Absa’s new business processes.
    • The adviser must conduct regularly review of the client needs to assess continued suitability of implemented solutions.
    • In these reviews, new needs may be addressed and changes to existing plans be proposed to ensure continued solutioning of client needs.
    • Adviser must continue to ensure ongoing Fit and Proper status to enable them to offer services under an Absa advice license.

    Job Description

    Key Accountabilities:

    • Accountability: To establish and maintain a professional relationship with all stakeholders (Client, Bank personnel, product providers and Adviser Support staff)
    • Participate in reciprocal leads activities and sales/pipeline meetings to identify opportunities for new or repeat business, and fully utilising Absa’s bancassurance structure.
    • Assess client’s needs through use of recommended needs analysis tools, ensuring that the client is aware of the full value proposition offered by AIFA.
    • Prepare recommendation and quote for appropriate risk and investment solutions based on the client’s individual needs and profile.
    • Present recommendation to clients, ensuring that all FAIS regulations are followed regarding advice given.
    • Follow all the steps in the designated client engagement process as specified by Absa Advisers.
    • Provide regular feedback to the Regional Manager on actions taken to progress the lead to business.
    • Network, on an ongoing basis, with all stakeholders in Everyday Banking (PGM’s and Regional Managers) and elsewhere by attending their meetings and social gatherings to position the Absa Advisers' value proposition to the Bank and to the clients
    • Accountability: Meet sales and/or growth targets
    • Do activity planning by identifying the clients to be approached/contacted during a particular period in conjunction with Everyday Advice Executive.
    • Using the leads information provided by the source and or Regional Manager listings, as well as leads sourced through own prospecting activities and determine the client's financial needs.
    • Make exclusive use of Absa’s Financial Needs Analysis tool (Avalon from Aug 2024 onwards) to conduct a comprehensive Financial Needs Analysis for the client.
    • Obtain the client's consent to access his/her existing policy information by getting him/her to sign the relevant documents to
    • get a comprehensive view of the client's financial needs.
    • Discuss various possible solutions and options available with the client and thereafter recommend the most appropriate products and or solution(s) to address financial needs.
    • Generate and discuss a formal recommendation including product quote(s) for the client.
    • On acceptance of part or all the advice recommendations, complete the necessary product application forms and ensure that the client signs the forms to indicate his/her consent to engage in a transaction(s).
    • Gather, generate, and complete all the necessary compliance documentation (e.g., Client Advice Record, copy of ID, Financial Needs Analysis, FICA).
    • Submit the proposal forms to the relevant product providers for processing.
    • Ensure that the issued policy aligns to the recommended product.
    • Review the client's portfolio at a minimum of once a year and contact the client based on the adviser and client agreed contact strategy to maintain a healthy client relationship.
    • Provide a report back to the Regional Manager and Everyday Banking stakeholders on the strike rate (i.e., the number of leads provided that were converted to business) where applicable.
    • Seek business opportunities from external sources as necessary to grow the book of business and reciprocate leads to Regional Managers and PGM’s.
    • Accountability: Manage own commission earnings
    • Capture the correct Policy Relevant Information (PRI) number on the Commission system.
    • On a monthly basis, check the accuracy of the commission statements received from the Broker Commissions department.
    • Verify that all the PRI numbers reconcile to the commission paid and reflected on the statements Keep the client database up to date by ensuring that new clients are added to the database.
    • Follow up on unpaid premiums and lapses by contacting the clients to establish the reasons for the problems Manage the suspense account timeously by clearing it on the system at month end.

    Accountability: Practice Management

    • Ensure that staff members (Adviser Assistants) have a clear understanding of their roles and responsibilities within the adviser practice.
    • Arrange for staff members to receive the relevant training (Absa programs for the Interns) e.g., systems training, product training and operational training.
    • Provide coaching and mentoring to assistant(s) with regards to facilitate knowledge and skills development.
    • Participate performance development (PD) discussions as required by the Absa performance management standards.
    • Take the necessary corrective actions in cases of underperformance in consultation with the Regional Manager. Implement controls with regards to compliant record keeping in accordance with minimum Absa business standards (i.e. FAIS, FICA, FSB and)
    • Liaise with Provincial Operations Office) with regards to maintenance of systems and equipment and provision of other services
    • Complete all the required compliance exams in the specified timeframes (e.g. Anti-Money Laundering, Sanctions, BCM, Basic Financial Crime Concepts).
    • Remain fit and proper as required for FAIS flagged roles.
    • Provide monthly feedback to the branch, and Business Bank, regarding non-interest income (seat costs) and cross-selling opportunities
    • Segment the client base according to profile, income potential and commission income.
    • Engage with business development strategies with the support of the Regional Manager and our practice management subject matter experts to maximise the sustainability of the adviser practice.

    Accountability: Personal Development

    • Attend all the required training to attain accreditation to market Absa approved products.
    • Attend all the requisite internal training (i.e FAIS-related programs/courses).
    • Attain the required FAIS credits in order to attain Fit and Proper status
    • Ensure that Fit and Proper status is maintained (honesty, integrity, financial solvency)

    End Date: July 7, 2025

    go to method of application »

    Executive Assistant

    Job Summary

    • To deliver secretarial, general office and administrative support services to manager(s) and or team(s) through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

    Job Description

    • Administrative Activities: Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
    • Dealing with Stakeholders: Taking responsibility for managing the expectations of stakeholders
    • Quality Assurance: Maintain a desired level of quality in a service or product, especially by means of attention to every stage of the process of delivery or production
    • Meeting deadlines: Completes tasks timeously
    • Verifying Information: Check different types of information for accuracy and inconsistency

    Education

    • Higher Diplomas: Office Administration (Required)

    End Date: July 9, 2025

    go to method of application »

    AIFA Adviser Everyday Banking (Fais)

    Job Summary

    • To follow the six steps of financial planning in executing the role of a FAIS licensed financial adviser.
    • A professional introduction must be made to introduce the adviser and the services offered by the adviser.
    • Upon client approval the adviser may conduct a Financial Needs Analysis (FNA) in the disciplines of Investment, Life Insurance and Estate planning. Based on the concluded FNA to make recommendations
    • To address single or multiple needs identified on behalf of the client.
    • Advice recommendations will must be presented under the license categories for which the adviser is accredited Absa approved product(s) that are deemed will meet the needs of the client.
    • On client acceptance of all or part of the advice, the adviser is required to implement the accepted advice through Absa’s new business processes.
    • The adviser must conduct regularly review of the client needs to assess continued suitability of implemented solutions.
    • In these reviews, new needs may be addressed and changes to existing plans be proposed to ensure continued solutioning of client needs.
    • Adviser must continue to ensure ongoing Fit and Proper status to enable them to offer services under an Absa advice license.

    Job Description

    Key Accountabilities:

    • Accountability: To establish and maintain a professional relationship with all stakeholders (Client, Bank personnel, product providers and Adviser Support staff)
    • Participate in reciprocal leads activities and sales/pipeline meetings to identify opportunities for new or repeat business, and fully utilising Absa’s bancassurance structure.
    • Assess client’s needs through use of recommended needs analysis tools, ensuring that the client is aware of the full value proposition offered by AIFA.
    • Prepare recommendation and quote for appropriate risk and investment solutions based on the client’s individual needs and profile.
    • Present recommendation to clients, ensuring that all FAIS regulations are followed regarding advice given.
    • Follow all the steps in the designated client engagement process as specified by Absa Advisers.
    • Provide regular feedback to the Regional Manager on actions taken to progress the lead to business.
    • Network, on an ongoing basis, with all stakeholders in Everyday Banking (PGM’s and Regional Managers) and elsewhere by attending their meetings and social gatherings to position the Absa Advisers' value proposition to the Bank and to the clients
    • Accountability: Meet sales and/or growth targets
    • Do activity planning by identifying the clients to be approached/contacted during a particular period in conjunction with Everyday Advice Executive.
    • Using the leads information provided by the source and or Regional Manager listings, as well as leads sourced through own prospecting activities and determine the client's financial needs.
    • Make exclusive use of Absa’s Financial Needs Analysis tool (Avalon from Aug 2024 onwards) to conduct a comprehensive Financial Needs Analysis for the client.
    • Obtain the client's consent to access his/her existing policy information by getting him/her to sign the relevant documents to
    • get a comprehensive view of the client's financial needs.
    • Discuss various possible solutions and options available with the client and thereafter recommend the most appropriate products and or solution(s) to address financial needs.
    • Generate and discuss a formal recommendation including product quote(s) for the client.
    • On acceptance of part or all the advice recommendations, complete the necessary product application forms and ensure that the client signs the forms to indicate his/her consent to engage in a transaction(s).
    • Gather, generate, and complete all the necessary compliance documentation (e.g., Client Advice Record, copy of ID, Financial Needs Analysis, FICA).
    • Submit the proposal forms to the relevant product providers for processing.
    • Ensure that the issued policy aligns to the recommended product.
    • Review the client's portfolio at a minimum of once a year and contact the client based on the adviser and client agreed contact strategy to maintain a healthy client relationship.
    • Provide a report back to the Regional Manager and Everyday Banking stakeholders on the strike rate (i.e., the number of leads provided that were converted to business) where applicable.
    • Seek business opportunities from external sources as necessary to grow the book of business and reciprocate leads to Regional Managers and PGM’s.
    • Accountability: Manage own commission earnings
    • Capture the correct Policy Relevant Information (PRI) number on the Commission system.
    • On a monthly basis, check the accuracy of the commission statements received from the Broker Commissions department.
    • Verify that all the PRI numbers reconcile to the commission paid and reflected on the statements Keep the client database up to date by ensuring that new clients are added to the database.
    • Follow up on unpaid premiums and lapses by contacting the clients to establish the reasons for the problems Manage the suspense account timeously by clearing it on the system at month end.

    Accountability: Practice Management

    • Ensure that staff members (Adviser Assistants) have a clear understanding of their roles and responsibilities within the adviser practice.
    • Arrange for staff members to receive the relevant training (Absa programs for the Interns) e.g., systems training, product training and operational training.
    • Provide coaching and mentoring to assistant(s) with regards to facilitate knowledge and skills development.
    • Participate performance development (PD) discussions as required by the Absa performance management standards.
    • Take the necessary corrective actions in cases of underperformance in consultation with the Regional Manager. Implement controls with regards to compliant record keeping in accordance with minimum Absa business standards (i.e. FAIS, FICA, FSB and)
    • Liaise with Provincial Operations Office) with regards to maintenance of systems and equipment and provision of other services
    • Complete all the required compliance exams in the specified timeframes (e.g. Anti-Money Laundering, Sanctions, BCM, Basic Financial Crime Concepts).
    • Remain fit and proper as required for FAIS flagged roles.
    • Provide monthly feedback to the branch, and Business Bank, regarding non-interest income (seat costs) and cross-selling opportunities
    • Segment the client base according to profile, income potential and commission income.
    • Engage with business development strategies with the support of the Regional Manager and our practice management subject matter experts to maximise the sustainability of the adviser practice.

    Accountability: Personal Development

    • Attend all the required training to attain accreditation to market Absa approved products.
    • Attend all the requisite internal training (i.e FAIS-related programs/courses).
    • Attain the required FAIS credits in order to attain Fit and Proper status
    • Ensure that Fit and Proper status is maintained (honesty, integrity, financial solvency)

    End Date: July 18, 2025

    go to method of application »

    Senior Manager: Data Delivery Lead

    Job Summary

    • Absa operates across ten African markets.
    • Within this fast-moving, multi-jurisdictional context the Data Delivery Lead is the responsible for the planning and executing of the portfolio of enterprise-wide data change initiatives, integrations and carve-outs.
    • The role balances strategic oversight with hands-on coaching of cross-functional teams to ensure seamless transition of people, processes and technology while realizing measurable business value for ARO.

    Job Description

    Key responsibilities:

    Execution of Organizational Transactions:

    • Lead the delivery of strategic data projects and initiative through the coordination of data, technology and change to ensure alignment with business objectives and to derive business value.
    • Define and manage cut-over runbooks, readiness gates and hyper-care support.

    Portfolio Delivery Leadership:

    • Provide strategic and operational oversight across a portfolio of initiatives; translate ARO strategy into a prioritised roadmap.
    • Coordinate delivery leads and cross-functional squads to maintain cohesive execution and minimal disruption to BAU.

    Agile Ways of Working:

    • Champion Scrum, SAFe or Kanban practices; embed iterative planning, adaptive execution and data-driven continuous improvement.
    • Establish common cadence, ceremonies and metrics across countries.

    Stakeholder Management:

    • Engage and align executive sponsors, Data, Technology and third-party partners.
    • Drive clear communication, expectation management and timely decision-making.

    Governance & Reporting:

    • Establish and maintain programme governance forums and controls.
    • Deliver accurate, timely dashboards on health, milestones, spend, risks and benefits realisation to senior leadership and ARO governance committees.

    Risk & Dependency Management:

    • Identify and manage risks, inter-dependencies and execution complexities; develop proactive mitigation and issue-resolution strategies.

    Change & Transition Management:

    • Coordinate business readiness, change enablement, HR and comms to ensure colleague adoption and minimal operational impact.

    Regional Delivery Oversight:

    • Adapt approaches to diverse regulatory, cultural and operating environments across Africa while upholding consistent Absa execution standards

    Team Leadership

    • Recruit, mentor and inspire a high-performing team of senior delivery professionals; foster a culture of accountability, collaboration and innovation.

    Preferred experience:

    • Proven experience in delivering complex organizational data intensive projects
    • Demonstrated ability to lead cross-functional delivery teams in a regional or multi-market context.
    • Expertise in agile delivery methodologies and enterprise change governance.
    • Experience in managing complex stakeholder environments and regulatory landscapes across Africa

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    End Date: July 9, 2025 

    go to method of application »

    Head Exchange Control

    Job Summary

    • Are you a seasoned Exchange Control expert with deep knowledge of regulatory frameworks and a strategic mindset?
    • We’re looking for a dynamic leader to head our Exchange Control function and shape the future of cross-border financial governance.

    Job Description

    Key Responsibilities

    • Set and drive the strategic direction for four high-performing teams within the Exchange Control division.
    • Lead regulatory engagements and maintain strong relationships with the South African Reserve Bank (SARB).
    • Oversee complex transactions including mergers, derivatives, and cross-border financial products.
    • Influence executive stakeholders and build trusted relationships with high-value clients.
    • Ensure compliance with exchange control regulations and contribute to policy development.

    Requirements

    • Minimum of 10 years’ experience in Exchange Control, ideally with a background at the South African Reserve Bank.
    • Proven track record of regulatory engagement and negotiation at executive levels.
    • Strong knowledge of financial instruments, including derivatives and mergers.
    • Exceptional influencing skills and the ability to navigate complex stakeholder environments.
    • Expert-level client relationship management and strategic leadership capabilities.

    What We Offer

    • A pivotal leadership role in a major financial institution.
    • Direct impact on regulatory strategy and client outcomes.
    • Collaborative and high-performance culture.
    • Competitive remuneration and benefits.
    • Ready to lead the future of Exchange Control?
    • Apply now or reach out to our Talent Acquisition team for more information

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    End Date: July 10, 2025

    go to method of application »

    Senior Manager: Fraud Industry Liason

    Job Summary

    • The incumbent of the role is accountable for providing leadership, strategic direction, co-ordination, oversight and development.
    • The role is accountable for supporting the development of strategy, translating this into plans for execution for the respective areas, driving operational implementation, fostering a culture of operational excellence and adoption with specific performance measures and control systems.
    • The incumbent is accountable for effective management of fraud risks, risk management and governance frameworks ensuring that fraud losses remain within the set fraud risk appetite including adoption of best practice methodologies.
    • Management of sustainable policies, systems and procedures.
    • Furthermore, the role evaluates, reviews, and reports on risk types across the portfolio.
    • This includes identification of potential fraud trends, threats and Modus Operandi.
    • The role delivers the required operational risk and regulatory reporting.
    • The role is responsible for collaborate with various teams and stakeholders across the organization, such as product, sales, marketing, finance, and legal, to align resources, priorities, and initiatives. An industry manager acts as a leader, advocate, and expert for their industry, both internally and externally.
    • The role provides leadership guidance to the teams as well as acts as a technical subject matter expert for the area, helping to solution complex cases.

    Job Description

    Key accountabilities Accountability: Strategy and Execution

    • Understand the overall fraud environment, its dynamics, trends, modus operandi and strategies to enable achievement of business objectives.
    • Partner with Fraud strategy to develop and implement comprehensive fraud detection strategies and rules that balance fraud loss, cost of execution, and customer experience.
    • Translates strategic plans into tactical and operational plans and processes, ensuring successful delivery of the strategy and risk and compliance activities.
    • Deliver continuous improvement of fraud detection and decision rules, de-risking processes as well as tools and systems, driving recommendations for enhancements to Fraud Strategy and other relevant stakeholders to improve effectiveness and efficiency.
    • Develop and operationalise communication/contact strategies for each product/ portfolio serviced.
    • Review identified gaps in strategies, processes, and systems and take action to mitigate emerging fraud risks.
    • Review business drivers, customer experience pain points and service challenges and support the implementation of remedial programs as agreed with business and Fraud Strategy to close the gaps.
    • Deliver internal and external reports. This includes input into external operational risk regulatory reporting (SABRIC, PASA) as well as internal reporting to Fraud Strategy and other Business stakeholders.
    • Provide input on the development and enhancement of systems and architecture and process refinements to report accurately per portfolio on the appropriate regulatory requirements, taking account of any changes to requirements.
    • Identify and implement opportunities to build and optimise the capability to deliver on business objectives and mandates.

    Accountability: Business Management (20%)

    • Provides management direction and oversight for managers.
    • Deals with operational issues and escalates to senior stakeholders as required.
    • Support rigorous demand management (SLA determination, forecasting & variance analysis) aligned with balanced capacity management (resource & material requirements planning).
    • Perform governance and oversight on selected management/steering committees, to provide guidance and control governance oversight regarding their target performance, interpretation of the environment within which these businesses operate, determination of strategic and tactical initiatives, agreement in decision-making and the driving of corrective actions to ensure that the business objectives of these business units are also met.
    • Resolve complaints from the Customer Experience & Adjudication department for mitigation purposes.
    • Monitor and report on operational fraud metrics, and to show the performance of fraud rules, processes and systems and address issues.
    • Where required represent Fraud Solutions in external engagements and forums.

    Accountability: Risk and Control

    • Sustain long-term business continuity by ensuring that business risks are identified, and effort is directed to designing and governing controls to mitigate risks.
    • Ensure all required risk controls are recorded, monitored and effectively mitigated to deliver full management assurance and audit compliance.
    • Ensure that processes, control requirements and risk management frameworks for the area are continuously reviewed and updated and understood by all members of the team.
    • Oversee the reporting of risk controls and risk indicators in the required format to Governance.
    • Ensure completion of required compliance and adequacy of control attestations.
    • Support the Review and approval of Control Risk Self Assessments (RCSA's) prepared for the function.
    • Manage and ensure compliance of the relevant policies as outlined by Risk and Control Frameworks and standards.

    Accountability: Stakeholder Management

    • Manage internal and external stakeholder engagements (e.g., fraud solutions areas, products and segments, fraud strategy, regulators) to provide assurance on the soundness of reporting.
    • Work closely and collaboratively with other Fraud Solutions areas, as well as other areas in the bank (e.g., products and segments, Fraud Strategy) to deliver on required Fraud service and reporting requirements and expectations

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    End Date: July 10, 2025

    go to method of application »

    Credit Analyst

    Job Summary

    • The purpose of the role to conduct an in‐depth, specialised and quality credit assessment and risk analysis on potential and a Commercial Portfolio, to enhance the decision-making process involved in determining the Bank's appetite to extend credit to these clients.
    • Financial analysis, interpretation and capturing of client information (company financial statements) and qualitative data.

    Job Description

    Risk Management

    • Monitor client’s performance on a continuous basis for risk indicators and perform formal reviews at specified time intervals to identify any changes in the client's business or operating environment.
    • Monitor adherence of covenants and conditions on a continuous basis and discuss any deviations and possible concerns with Sales team and escalate to Line Management and Credit if necessary.
    • Adhere to ARMS credit requirements as stipulated in the Absa credit policy. Monitor and report boundary events in terms of the Operational Risk Boundary.
    • Obtain input from Product Industry Specialist, where appropriate to assist in client solutioning and credit application process.
    • Identify the need for a meeting between high-risk clients, Credit and Business Support.
    • Request updated valuations on properties that serve as security for facilities in line with Absa Credit policies.
    • Manage and communicate the risks associated with outstanding securities.
    • Pro-actively identify problematic /high-risk clients and advise Credit, accordingly, manage them with a view to provide special input and implement loss preventative measures i.e., EWL Reports.
    • Request and manage outstanding Financial Statements as stipulated in the Absa Credit policy.
    • Action and manage daily Odex, Referrals, REPL and REPC. Contact clients that are on the referral listing for rectification.

    Credit Management

    • Explore new, improved, and alternative ways of solutioning client credit requirements.
    • Adhere to Bank’s credit policies and procedures and ensure that they are fully complied with and that any policy breaches have been suitably addressed and mitigated.
    • Provide bank codes and reports on clients.
    • Pro‐actively manage credit risks associated with the portfolio of clients and their related products.
    • Manage and drive the deal forum process to ensure quality applications are submitted to the sanctioners with sustainable credit solutions.

    Portfolio Financial and Operational Management

    • Compile reviews, amendments, and new applications to the appropriate lending authorities.
    • Issue facility letters to clients after reviews have been compiled and new facilities granted.
    • Draft and issue letters of reminder when facilities expire according to policy requirements, for example 30-, 60- and 90-day letters.
    • Contribute to the Non‐Interest Income by ensuring recovery of manual fees (e.g., Reviews, valuations) to avoid revenue leakages.
    • Spread client's financials on the various Credit Risk Grading models i.e., Agri Model, Public Sector Model, RiskCalc Model and Triad.
    • Provide the Default Grading (DG) output from the Credit Risk models.
    • Capture all information on the various risk grading models 100% accurately by checking that all the models balance.

    Client Solutioning and Customer Service

    • Identify cross sell opportunities from analysis of Client's financials, account conduct and industry change and pass on to Relationship Executive/Transactional Banker as a lead.
    • Be part of the solution by attending sales best practice sessions with relevant stakeholders, give credit input to mitigate risk on the identified product offering or new acquisition, and monitor progress on the sales funnel, until the lead is converted into a deal.
    • Conduct research on the industry in which the portfolio clients operate, to understand the industries overall profitability, industry trends and clients market standing relative to their competitors.

    Teamwork and Self Development

    • Attend team meetings and contribute fully, including suggestions for ways of improving customer service and meeting targets.
    • Develop supportive relationships with colleagues and create a sense of team spirit.
    • Communicate concerns or challenges that derive from team interactions in a constructive and positive manner.
    • Develop and maintain contacts with Specialists in other areas of Relationship Banking and the Group.
    • Keep abreast of regulatory changes through regular training.
    • Monitor available L&D courses to develop your own training whilst helping others in the team to develop theirs.
    • Demonstrate the willingness and ability to perform to the very best levels to ensure personal alignment to ABSA's values and vision.

    Competencies:

    • Planning and organising
    • Working with people
    • Writing and reporting
    • Financial analysis
    • Applying expertise and technology
    • Entrepreneurial and commercial thinking
    • Persuading and influencing

    Minimum Qualifications/Requirements

    • Bachelor`s Degrees and Advanced Diplomas - Business, Commerce and Management Studies, Credit Risk with five years or more of relevant work experience.
    • Strong computer skills and experience with Microsoft Office, especially Excel.

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    End Date: July 12, 2025 

    go to method of application »

    Analyst Credit Growth

    Job Summary

    • The purpose of the role to conduct an in‐depth, specialised and quality credit assessment and risk analysis on potential and a High Value Portfolio, to enhance the decision-making process involved in determining the Bank's appetite to extend credit to these clients.
    • Financial analysis, interpretation and capturing of client information (company financial statements) and qualitative data.

    Job Description

    Risk Management

    • Monitor client’s performance on a continuous basis for risk indicators and perform formal reviews at specified time intervals to identify any changes in the client's business or operating environment.
    • Monitor adherence of covenants and conditions on a continuous basis and discuss any deviations and possible concerns with Sales team and escalate to Line Management and Credit if necessary.
    • Adhere to ARMS credit requirements as stipulated in the Absa credit policy. Monitor and report boundary events in terms of the Operational Risk Boundary.
    • Obtain input from Product Industry Specialist, where appropriate to assist in client solutioning and credit application process.
    • Identify the need for a meeting between high-risk clients, Credit and Business Support.
    • Request updated valuations on properties that serve as security for facilities in line with Absa Credit policies.
    • Manage and communicate the risks associated with outstanding securities.
    • Pro-actively identify problematic /high-risk clients and advise Credit, accordingly, manage them with a view to provide special input and implement loss preventative measures i.e., EWL Reports.
    • Request and manage outstanding Financial Statements as stipulated in the Absa Credit policy.
    • Action and manage daily Odex, Referrals, REPL and REPC. Contact clients that are on the referral listing for rectification.

    Credit Management

    • Explore new, improved, and alternative ways of solutioning client credit requirements.
    • Adhere to Bank’s credit policies and procedures and ensure that they are fully complied with and that any policy breaches have been suitably addressed and mitigated.
    • Provide bank codes and reports on clients.
    • Pro‐actively manage credit risks associated with the portfolio of clients and their related products.
    • Manage and drive the deal forum process to ensure quality applications are submitted to the sanctioners with sustainable credit solutions.

    Portfolio Financial and Operational Management

    • Compile reviews, amendments, and new applications to the appropriate lending authorities.
    • Issue facility letters to clients after reviews have been compiled and new facilities granted.
    • Draft and issue letters of reminder when facilities expire according to policy requirements, for example 30-, 60- and 90-day letters.
    • Contribute to the Non‐Interest Income by ensuring recovery of manual fees (e.g., Reviews, valuations) to avoid revenue leakages.
    • Spread client's financials on the various Credit Risk Grading models i.e., Agri Model, Public Sector Model, RiskCalc Model and Triad.
    • Provide the Default Grading (DG) output from the Credit Risk models.
    • Capture all information on the various risk grading models 100% accurately by checking that all the models balance.

    Client Solutioning and Customer Service

    • Identify cross sell opportunities from analysis of Client's financials, account conduct and industry change and pass on to Relationship Executive/Transactional Banker as a lead.
    • Be part of the solution by attending sales best practice sessions with relevant stakeholders, give credit input to mitigate risk on the identified product offering or new acquisition, and monitor progress on the sales funnel, until the lead is converted into a deal.
    • Conduct research on the industry in which the portfolio clients operate, to understand the industries overall profitability, industry trends and clients market standing relative to their competitors.

    Teamwork and Self Development

    • Attend team meetings and contribute fully, including suggestions for ways of improving customer service and meeting targets.
    • Develop supportive relationships with colleagues and create a sense of team spirit.
    • Communicate concerns or challenges that derive from team interactions in a constructive and positive manner.
    • Develop and maintain contacts with Specialists in other areas of Relationship Banking and the Group.
    • Keep abreast of regulatory changes through regular training.
    • Monitor available L&D courses to develop your own training whilst helping others in the team to develop theirs.
    • Demonstrate the willingness and ability to perform to the very best levels to ensure personal alignment to ABSA's values and vision.

    Competencies:

    • Planning and organising
    • Working with people
    • Writing and reporting
    • Financial analysis
    • Applying expertise and technology
    • Entrepreneurial and commercial thinking
    • Persuading and influencing

    Minimum Qualifications/Requirements

    • Bachelor`s Degrees and Advanced Diplomas - Business, Commerce and Management Studies, Credit Risk with five years or more of relevant work experience.
    • Strong computer skills and experience with Microsoft Office, especially Excel.

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    End Date: July 12, 2025 

    go to method of application »

    Head Operations and Process Optimisation; Absa Regional Operations

    Job Summary

    • Lead efforts to support and optimize operations and critical business processes across our Africa Regional Operations

    Job Description

    Accountability: RBB business support /enablement:

    • Dedicated support for ARO Head of Retail and Business Bank for all matters relating to Operations
    • Attendance of the RBB Exco & Execution Forums to maintain strong link with our business stakeholders and create prioritized packages of work to support front office.

    Accountability: Effective Back Office Operations:

    • Effective management of back-office operations to support the business and drive continuous improvement across all our markets.
    • Maintain benchmarks on operational processes, cost and turnaround times across all our markets
    • Optimize Front to bank Office ratio across our regional operations
    • Consider alternative delivery models and regionalisation of key support processes

    Accountability: Process Optimization and Efficiency:

    • Standardization of critical processes and ongoing optimisation by driving automation and straight through processing
    • Implementation of Gold standard processes across our regional operations

    Accountability: Revenue productivity /upliftment:

    • Driving revenue productivity/upliftment for the ARO RBB business

    Accountability: Channel optimization:

    • Working with the RBB Head of Distribution to drive the optimization of the channels and channel mix
    • Maintain benchmarks on Channel efficiency across all our markets

    Accountability: People Management:

    • Coach, mentor and manage team members toward driving business objectives and ensuring colleague development:

    Accountability: Governance and Risk Management:

    • Ensure the fulfilment of all required governance/oversights activities, including tracking and reporting
    • Managing all risks applicable in line with the Enterprise Risk Management Framework (ERMF)

    Minimum Experience requirement:

    • 3-5 Years – Experience in a similar environment at executive management level
    • At least 10 years’ experience in banking operations

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    End Date: July 10, 2025

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    Wealth Banker - Agri (FAIS)

    Job Summary

    • Manage and grow a portfolio of high net worth clients, trusts, investment holding companies and businesses, servicing their banking, lending and foreign exchange requirements.
    • Provide specialist advice and support in the development of tactical strategy and plans.
    • AND/OR provide specialist advise and support in terms of practice formulation and associated best practice improvements

    Job Description

    • New Business Organisation: Devise short term tactical plans to meet annual budget and targets up to a 6 to 12 month timeframe
    • Identify, develop and source new High Net Worth and Ultra High Net Worth relationships through personal and client referrals, Absa Group Limited Group internal networks and fostering greater collaboration within group and WIMI business unit
    • Achieve personal targets for new and existing clients for Transactional Banking, Credit, FX. Make a contribution to referring relevant business to other parts of Wealth Advisory and/or the broader Absa Group Limited Group.
    • Client service - Manage and Grow Existing Client Relationships: Quarterly meetings with each client in your designated portfolio
    • Undertake annual credit reviews to assess the health of your Clients financial position, with co-operation from the various teams in the region
    • Maintain the highest levels of service and delivery to existing clients at all times, ensuring that all teams of specialist support within the region work together to deliver client experience as well

    Education

    • Postgraduate Degrees and Professional Qualifications: Business, Commerce and Management Studies (Required)

    End Date: July 17, 2025

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    Big Data Support Engineer

    Job Description

    Team Context

    • Data Engineering is responsible for the central data platform that receives and distributes data across the bank.
    • This is a multi-platform environment and leverages a blend of custom, commercial and open-source tools to manage and support thousands of critical data-related jobs.
    • These jobs are supported and updated in line with changes across the landscape to avoid disruption to downstream data consumers.

    Job Description

    • In this role, you will be part of the Data Operations team that is responsible for supporting all the applications on the Hadoop ecosystem. This role expands in maintaining changes on datasets and optimisation activities on all applications, including new development. They therefore need to understand basic programming to enable them to manage Big Data and to transfer all data to Hadoop.
    • Education: Bachelor’s degree in Computer Science, Information Systems or related field.

    Job Experience & Skills Required:

    • 2+ years’ experience working in Big data environment, optimising and building big data pipelines, architectures and data sets with e.g. Java, Scala, Python, Hadoop, Apache Spark and Kafka
    • Familiarity with Hadoop ecosystem and its components
    • Good knowledge of the concepts of Hadoop
    • Solid experience in a working environment in Big Data development utilising SQL or Python
    • Experience in Big Data development using Spark
    • Experience in Hadoop, HDFS and MapReduce
    • Experience in database design, development and data modelling

    The following additional knowledge, skills and attributes are preferred:

    • Good knowledge in back-end programming, specifically java
    • Experience with development in a Linux environment and its basic commands
    • Ability to write reliable, manageable, and high-performance code
    • Should have basic knowledge of SQL, database structures, principles, and theories
    • Knowledge of workflow/schedulers
    • Strong collaboration and communication skills
    • Strong analytical and problem solving skills

    Responsibilities

    • Support pipelines end to end
    • Build enhancements and new developments
    • Build and deploy new data pipelines
    • Identify optimisation opportunities
    • Improvement on recovery time in case of prod failures
    • Test prototypes and oversee handover to the Data Operations teams
    • Attend and contribute to regular team and User meetings
    • Responsible for the actual coding or programming of Hadoop applications
    • High-speed querying

    Education

    • Bachelor's Degree: Information Technology

    End Date: July 10, 2025

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    Specialist Support Engineer: DataOps

    Job Description

    Team Context

    • Data Engineering is responsible for the central data platform that receives and distributes data across the bank.
    • This is a multi-platform environment and leverages a blend of custom, commercial and open-source tools to manage and support thousands of critical data-related jobs.
    • These jobs are supported and updated in line with changes across the landscape to avoid disruption to downstream data consumers.

    Responsibilities

    • Manage an assigned team through day-to-day support tasks.
    • Oversee development plans for the team and provide mentorship to the team.
    • Provide guidance and peer review.
    • Support pipelines end to end.
    • Build and deploy enhancements and new developments or new data pipelines.
    • Identify and drive optimisation opportunities across the environment.
    • Manage the handover of new applications ensuring that required standards and practices are met.
    • Improvement on recovery time in case of prod failures.
    • Test prototypes and oversee handover to the Data Operations teams.
    • Attend and contribute to regular team and User meetings.
    • Responsible for the actual coding or programming of Hadoop applications.
    • High-speed querying.

    Job Experience & Skills Required:

    • 3+ years’ experience working in Big data environment, optimising and building big data pipelines, architectures and data sets with e.g. Java, Scala, Python, Hadoop, Apache Spark and Kafka
    • Minimum one year experience with Scala programming language
    • Minimum one year experience managing a team
    • Cross domain knowledge
    • Familiarity with Hadoop ecosystem and its components
    • Good knowledge of the concepts of Hadoop
    • Solid experience in a working environment in Big Data development utilising SQL or Python
    • Experience in Big Data development using Spark
    • Experience in Hadoop, HDFS and MapReduce
    • Experience in database design, development and data modelling

    The following additional knowledge, skills and attributes are preferred:

    • Good knowledge in back-end programming, specifically java.
    • Experience with development in a Linux environment and its basic commands.
    • Understanding of Cloud technologies and migration techniques.
    • Understanding of data streaming and the intersection of batch and real time data.
    • Ability to write reliable, manageable, and high-performance code.
    • Should have basic knowledge of SQL, database structures, principles, and theories.
    • Knowledge of workflow/schedulers.
    • Strong collaboration and communication skills.
    • Strong analytical and problem-solving skills.
    • Experience in Quality Assurance.
    • Experience in Stakeholder Management.
    • Experience in Testing.

    Education

    • Bachelor's Degree: Information Technology

    End Date: July 10, 2025

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    Team Assistant

    Job Summary

    • To coordinate, plan & deliver day-to-day team tasks & activities to execute administration services accurately & timeously in support of org. policy compliance through the execution of predefined objectives as per agreed SOPs

    Job Description

    Diary, Meetings, Events and Travel Management

    • Manage the diary of the manager, in an efficient manner by using Outlook, to set up meetings requested by the line manager or to accept meetings requested by others where the managers presence is needed.
    • Ensure that MS Teams links are added to online meetings.
    • Track and monitor the acceptances and declines obtained from the relevant parties that have been invited to the meeting.
    • Where possible, resolve issues independently but where needed escalate any concerns and issues to the manager
    • Liaise with relevant parties to re-schedule any meetings, based on a request from either the manager or the original meeting organiser.
    • Print all documentation relevant to the meetings and prepare daily meeting packs and give them to the manager for their reference.
    • When requested to by the manager, attend in team meetings to take the minutes of the meetings.
    • Ensure that the minutes are typed, approved by the meeting chair, and distributed to the relevant parties within the agreed time.
    • Be available to meet new joiners to the team/function and assist them on their 1st day to get their laptop and access card.

    Arrange access to the buildings and restricted floors

    • Arrange any venues and catering for any team events, as requested by the manager, and obtain the managers approval on any orders prior to placing them with the suppliers.
    • Liaise with the in-house travel agency to make the travel bookings for any domestic and international trips the manager is required to make and in so doing ensure adherence to the required travel approval process.
    • Organize meetings and functions for the team including logistics arrangements such as venues, menus, travel arrangements, etc.

    General Administrative Support

    • Assist visitors by directing them to the correct venue or person that they are looking for. Or assist by signing for the package/documentation that is being delivered.
    • Assist with any typing and preparation of Word, Excel and PowerPoint documentation needed by line manager.
    • Ensure all necessary documents are filed on the share drive of the department
    • Take charge of general office administration including ordering of stationery.
    • Arrange refreshments and beverages for the team(s) for special occasions. E.g., Valentine’s Day, Easter, and Women’s Day.
    • Enforce company policy in terms of procedures including travel, cellphone, expense claims etc. (i.e., taking policy into account).
    • Retrieve bank property e.g., cellphones, 3G cards, laptops, access cards etc., from the direct reports, of the manager, who leave the bank and return to the relevant parties.
    • Assist with any general administration e.g., photocopying, scanning, document binding etc. that line manager requires.
    • Build and maintain a contact database for the team and ensure that data is kept current.
    • Maintain project documentation for departmental projects on request. Ensure that documents and reports are adequately completed by team members.

    Account and cost maintenance

    • Based on requests from the manager, request quotes from approved suppliers and generate purchase orders
    • Follow up with vendors for the delivery of items. Check the invoices against items received from vendors.
    • Obtain sign off on invoices from the cost centre owner and submit to accounts payable for payment. Follow up with accounts payable when vendors advise that they have not been paid.
    • Investigate and resolve any unknown entries with the Accounts Payable department.
    • On a monthly basis, request team members to submit supporting invoices for corporate credit card expenses. Complete the reconciliations obtain the individuals signoff and submit for processing.
    • Arrange documentation to be sent to archives and retrieve documents from archives when needed.

    Logistical requirements

    • Take charge of office moves for team members including liaising with Facilities Managers and CRES
    • Arrange catering for team events as requested. Ensure that the line manager approves orders prior to placing them.
    • Ensure that the meeting room and venue has been checked prior to the meeting. Follow-up with the Executive Kitchen 24hours before to ensure that the food is delivered on time for the event/meeting
    • Operations Support
    • Vendor Support and management of FOOS
    • Supplier Management -Service Reviews
    • Onboarding of vendors
    • Procurement liaison
    • Education and Experience
    • (NQF level 4): Grade 12
    • Office administration diploma
    • Good Matric pass with English
    • At least 2 years working experience in an administrative role
    • Some experience working in a bank.
    • Knowledge & Skills
    • Interpersonal skills
    • Planning and organizing
    • MS Office (E-mail, Excel)
    • Verbal and written communication
    • Competencies
    • Deciding and initiating action
    • Working with People / Teamwork
    • Analysing / Problem Solving
    • Planning and organizing / Coordination & Control
    • Delivering results & Meeting Customer Expectations / Meeting Customer needs and

    Delivering Quality

    • Coping with Pressure and Setbacks / Resilience

    Education

    • National Senior Certificate/ Matric (Grade 12): Office Administration (Required)

    End Date: July 10, 2025

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    Relationship Executive Commercial Growth

    Job Summary

    Optimise the profit and economic value of portfolios of Growth Business key account clients requiring medium to high complexity commercial banking requirements by focusing:

    • origination efforts to quire new clients
    • cross-sell to existing client base
    • coverage efforts to service clients in accordance to the segment CVP

    Job Description

    • Drive Financial Targets: Maintain primary ownership of a portfolio of Growth Account clients, differentiated by the level of complexity of the client base
    • Relationship and Service Management: Actively develop strong client relationships. Conduct regular client visits in accordance with the Commercial Growth Account Value Proposition and initiate changes to ABB Product by providing input into product development to better service our clients
    • Manage Risk Assessment: Adhere to the bank's policies and procedures and ensure compliance. Take ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.
    • Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

    Education

    • Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

    End Date: July 10, 2025

    go to method of application »

    Compliance Chief Information Officer

    Job Summary

    • The Compliance Chief Information Officer (CIO) is a senior executive and member of the Compliance executive team responsible for overseeing the business unit’s information technology (IT) strategy, infrastructure, and operations.
    • As technology evolves, the CIO plays a crucial role in ensuring the business unit’s technology systems are secure, efficient, and aligned with business goals.
    • This role requires strong leadership, strategic thinking, and a deep understanding of the financial services industry.

    Job Description

    Strategic Accountabilities:

    • Digital Transformation: Drive digital transformation initiatives to modernize processes and improve customer experiences.
    • Within this context Develop the bank's/business unit’s/functions overall technology roadmap aligned with its business goals.
    • Collaborate with senior management on strategic planning to execute and deliver.
    • Ensure that the architecture of the Compliance function is fit for purpose, balancing cost, technical debt, and strategic enablement.
    • Digital Adoption: Deliberately seek opportunities to digitise, automate and implement solutions for customer primacy, innovation, and operational effectiveness.
    • Utilise resources and encourage the use of new technology (software products, apps, websites, etc.) to their fullest potential, and derive maximum value from a digital process or solution.
    • Leadership and Talent Development: Lead and mentor a team of Compliance Technology professionals, fostering a culture of collaboration and innovation, achieving outperformance in outcomes and in Absa’s position as the home of top technology talent.
    • Play an active role at a Compliance function executive level helping shape the strategic direction for the Compliance function leveraging experience and expertise.
    • Engage in executive committee discussions and debates at a broad strategic level helping the Compliance function to achieve its overall strategic goals.
    • Stakeholder Communication: Collaborate with other executives, board members, regulators, and external partners to communicate IT roadmap and progress.
    • Value Management: Ensure that investments achieve the value commitment in terms of customer experience, cost efficiency and key financial metrics such as Run:Grow/Transform, Technology Intensity and Cost: Income Ratios
    • Technology Innovation: Identify and leverage emerging technologies to enhance services and improve operational efficiency. Foster a culture of innovation and promoting a mindset of continuous improvement and agility.
    • Data Value: Ensure that the Compliance function has the processes of data governance, and controls for data privacy and is exploiting the value from the use of data.

    Operational Accountabilities:

    • Security and Compliance: Ensure the Compliance function IT systems are secure, compliant with industry regulations, and protected against cyber threats. Ensure compliance with regulatory standards and data protection laws governing the banking and / or insurance sector.
    • Infrastructure Management: Oversee the maintenance and modernization of the Compliance function IT infrastructure, including cloud/data centres, networks, and hardware. Manage and oversee all IT operations and systems, ensuring their efficiency, security, and reliability.
    • Vendor Management: Manage relationships with technology vendors and third-party service providers and ensuring the Compliance function has appropriate technological expertise and extract value from these relationships.
    • Risk Management: Assess and mitigate technology-related risks that could impact the Compliance function operations or reputation.
    • Budget Management: Manage the IT budget effectively, allocating resources for maximum impact and efficiency.
    • Business Continuity: Develop and maintain robust disaster recovery and business continuity plans.

    Preferred Education:

    • Bachelor's degree in Computer Science, Information Technology, or a related field (Master's degree preferred).

    Preferred Experience:

    • 15+ years of progressively responsible experience in IT leadership roles, with at least 5 years in a senior management position within the banking or financial services industry.
    • Proven track record of successfully implementing IT strategies and projects in a banking context.
    • Strong understanding of banking regulations, compliance, and security protocols.

    Education

    • Bachelor's Degree: Information Technology

    End Date: July 10, 2025 

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    Credit Manager- SME

    Job Summary

    • At Absa, we're committed to empowering small and medium enterprises (SMEs) to grow and thrive.
    • We’re looking for an experienced SME Credit Manager to join our team and support our business and agri-portfolio clients through high-quality credit decisions and proactive risk management.
    • In this hybrid role, you'll manage a diverse portfolio across Gauteng and Limpopo, helping unlock growth opportunities through responsible and innovative credit solutions.
    • You’ll play a critical role in the credit lifecycle—conducting comprehensive risk assessments and ensuring alignment with internal policies and external regulations, ultimately driving shared growth for our Growth Business clients.

    Job Description

    What you’ll be doing:

    • Manage a portfolio of SME clients with turnover ranging from R0 to R50 million, across Gauteng and Limpopo.
    • Assess and approve or decline credit applications (up to R10 million per transaction) across various facilities, including:
    • Commercial asset finance
    • Commercial property finance
    • Overdrafts
    • Term loans
    • Conduct affordability and risk assessments based on account conduct, financial information, credit bureau reports, cash flow, and contractual obligations.
    • Apply credit risk models using SAS infrastructure to determine Probability of Default (PD), Exposure at Default (EAD), and Loss Given Default (LGD).
    • Collaborate with Relationship Managers, Sales teams, and Product Houses to structure client-centric credit solutions.
    • Manage delinquent accounts, develop restructuring strategies, and coordinate handovers to Business Support or Legal Recovery Services.
    • Ensure strict compliance with Absa’s credit policies, mandate frameworks, and governance requirements.
    • Conduct regular client site visits, walk-throughs of financed assets, and maintain detailed call reports.
    • Train and coach bankers and credit analysts to uplift credit capability within the team.
    • Produce monthly reports on arrears, impairments, top exposures, and trends.

    What we’re looking for:

    Qualifications:

    • Bachelor’s Degree or Advanced Diploma (NQF Level 7 or above) in Business, Finance, Risk, or related field.

    Experience:

    • Minimum of 5 years’ experience in banking or financial services.
    • At least 4 years’ experience in credit assessment and credit risk management.
    • Strong exposure to collections, credit policy, and SME lending.

    Skills and Knowledge:

    • Strong risk assessment and analytical skills
    • Sound understanding of credit products and business finance principles
    • Relationship management and stakeholder engagement
    • Proficiency in credit systems and risk modelling tools (e.g., SAS)
    • Excellent communication and negotiation skills
    • Competencies you’ll need to thrive:
    • Decisive and action-oriented
    • Commercially astute and solutions-driven
    • Adaptable and resilient in a fast-paced environment
    • Strong collaborator and team coach
    • Innovative with a continuous improvement mindset

    Working Environment:

    • Hybrid role: Enjoy flexibility with a mix of remote work and in-office/client site engagements
    • Coverage: Responsible for a portfolio spanning both Gauteng and Limpopo

    Why Absa?

    • At Absa, we don’t just manage risk—we enable growth. You’ll join a forward-thinking credit team that values innovation, integrity, and impact. In return, we offer competitive rewards, development opportunities, and the chance to play a meaningful role in South Africa’s economic growth.
    • Ready to take your credit career to the next level? Apply now and be part of something bigger.

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    End Date: July 8, 2025

    go to method of application »

    Executive Assistant

    Job Summary

    • To provide organisational, administrative and logistical support to the CRO: PSC Lending or in a way that enhances the effectiveness of the overall team and the area they lead.
    • The individual is expected to work with a senior managers to provide secretarial and administrative support. They act as the first point of contact for the CRO during their absence.
    • The individual will need to maintain a high degree of confidentiality at all times and to interact with stakeholders at various levels in order to deliver on the work outputs.

    .Job Description

    • Accountability: Operational Process Support
    • As the first point of contact for the Chief Risk Officer, demonstrate professional demeanor and discretion and role model Absa Values when interacting with all stakeholders, especially in high-pressure situations
    • Act as initial point of entry for escalated client queries. Redistribute the resolution or respond directly to the stakeholders where appropriate and report only major issues to the Chief Risk Officer or .
    • Maintain an updated view of priority projects and initiatives underway in the business unit and provide regular updates to the Chief Risk Officer on progress, risks and issues.
    • Review financial reports prepared by line managers in the business unit and advise the Chief Risk Officer of substantial issues and actions that have been created to address these.
    • Review all new marketing and internal communication material from a style and content perspective prior to it being reviewed by the Chief Risk Officer and request required changes before presenting for signoff.
    • Support the Chief Risk Officer’s management team, establishing regular team and 1:1 interaction for direct reports on topics including performance, development and general engagement
    • Take charge of general office administration including ordering of stationery and groceries,
    • restocking printers etc.
    • Manage travel, cell phone, expense claims etc. (i.e. responsible for controlling signatures, taking policy into account, urgency and effecting timeous forwarding of documents) in line with Absa policies and standards.
    • Invoice management including processing payments for EXL
    • Retrieve bank property e.g. cell phone, 3G cards, laptops, access cards etc. from direct reports as required.

    Accountability: Administrative Support

    • Manage the diary of the Chief Risk Officer in an efficient manner in line with the Chief Risk Officer’s priorities
    • Setting up AVAF and HL risk governance meetings: HL and VAF CRC, ERC, etc including booking of venues, preparation of relevant meeting materials, arranging travel, and taking minutes where required.
    • Provide on-site support during events as required
    • Be the go-to person that the other PA’s deal with to align AVAF and Risk diaries with key Stakeholders to the Chief Risk Officer
    • Oversee the planning and execution of BU events for the Chief Risk Officers team such as town halls, road shows, employee discussion forums, product launches, customer entertainment events and formal functions.
    • Prepare the key themes presentations and reviews for the Chief Risk Officer by researching and packaging detailed content
    • Ensure that presentations are designed to reflect the business unit's brand and Chief Risk Officer’s personal style.

    Accountability: Governance and Control

    • Support the Chief Risk Officer in the signoff process for risk events (losses and write-offs) by obtaining all investigation documentation and making recommendations on whether the BU should take the loss or whether it should be absorbed by a different area.
    • Liaise with other mandate holders in the BU to ensure that they follow a rigorous process before approving write-offs.
    • Exec/BU Head on trends identified and recommended actions.

    Role/Person specification

    Education and experience required

    • NQF 4 qualification (Grade 12)
    • Diploma or equivalent NQF level 5 qualification
    • At least 3 years’ recent experience supporting a senior-level executive
    • Proficiency in all Microsoft Office applications, particularly Word, Excel, PowerPoint and Outlook
    • Previous experience of successfully working in a dynamic, high demand work environment with tight deadlines, where the role required handling and maintenance of highly confidential and sensitive materials
    • Excellent verbal and written communication skills
    • Advantageous: Financial industry experience

    Knowledge and skills:

    • Knowledge of basic financial/accounting concepts
    • Excel intermediate
    • Basic accounting knowledge
    • Project management intermediate

    Competencies:

    • Personal and Interpersonal skills
    • Writing and Reporting
    • Deciding and initiating action
    • Relating and networking
    • Persuading and Influencing

    Education

    • Higher Diplomas: Office Administration (Required)

    End Date: July 9, 2025

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