Jobs at adidas Group

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:    

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

Includes the following. Other duties may be assigned. 

• Ensures the highest level of adidas service is given to each customer. 
• As needed, completes any regular sales transactions involving cash, credit, checks, etc. 
• Involved indirectly with ticketing of products as well as checking paperwork against items received. 
• Assists in product flow from stockroom to sales floor on a fill in basis. 
• Ensure that Company assets and stock is always secured in order to alleviate shrinkage. 
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team. 
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure. 
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals. 
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays. 
• Maintaining general housekeeping standards 
• Safekeeping of Company assets 

KNOWLEDGE, SKILLS AND ABILITIES: 

• Excellent customer service 
• Meeting sales goals 
• Selling to customer needs 
• People skills 
• High energy levels 

REQUISITE EDUCATION AND EXPERIENCE: 

• Matric certificate  
• 2 - 4 years of retail experience 

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION: 

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

KEY RESPONSIBILITIES:  

• Ensures the highest level of adidas service is given to each customer.
• As needed, completes any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a fill-in basis.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards (Including cleaning of the store)
• Safekeeping of Company assets
• Loss prevention, monitoring sales floor and reporting any suspicious activity and follow security procedures/ SLAP.
• Ensure they take part in in-store training or digital training provided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice.
• Familiarize themselves with Power BI tools to have more understanding of store performance, best sellers / blackhole product.

KNOWLEDGE, SKILLS AND ABILITIES:

• An absolute passion for retail & customer service
• Ability to use your initiative
• Clear and upbeat communication skills
• Flexibility- you can help during the week, during evenings and weekends too
• Previous fashion retail experience will be highly regarded but is not essential
• Adaptability, being able to handle various tasks and adapt to changing circumstances/situations

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:

• The passion to work within a team to deliver great results.
• Ability to perform in a fast-paced, high volume retail environment.
• Enthusiasm.
• A love for fashion and great confidence to style your customer with any look they want to create!

REQUISITE EDUCATION AND EXPERIENCE:

• Matric certificate 
• 0 - 1 years of retail experience

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:    

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

Includes the following. Other duties may be assigned. 

• Ensures the highest level of adidas service is given to each customer. 
• As needed, completes any regular sales transactions involving cash, credit, checks, etc. 
• Involved indirectly with ticketing of products as well as checking paperwork against items received. 
• Assists in product flow from stockroom to sales floor on a fill in basis. 
• Ensure that Company assets and stock is always secured in order to alleviate shrinkage. 
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team. 
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure. 
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals. 
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays. 
• Maintaining general housekeeping standards 
• Safekeeping of Company assets 

KNOWLEDGE, SKILLS AND ABILITIES: 

• Excellent customer service 
• Meeting sales goals 
• Selling to customer needs 
• People skills 
• High energy levels 

REQUISITE EDUCATION AND EXPERIENCE: 

• Matric certificate  
• 2 - 4 years of retail experience 

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:

• To manage all transactions with customers accurately and efficiently, on the POS system.
• Receiving payments and issuing receipts, gift-wrapping packages, and keeping track of all cash and credit transactions.
• Ensure all sale and refund transactions run smoothly and will help maximize customer satisfaction.
• To ensure all House Of Retail policies, rules and procedures are adhered to at POS.

KEY RESPONSIBILITIES:

• Manage transactions with customers using cash registers.
• Scan goods and ensure pricing is accurate.
• Collect payments whether in cash or credit and promote PJN as an option of payment
• Issue receipts, refunds, change or tickets.
• Redeem coupons and vouchers.
• Cross-sell products and introduce new ones.
• Sell add-ons to customers to increase UPT.
• Resolve customer complaints, guide them, and provide relevant information.
• Greet customers when entering or leaving the store.
• Maintain clean and tidy checkout areas.
• Track transactions on balance sheets and report any discrepancies.
• Bag packages.
• Handle merchandise returns and exchanges
• Ensure all till documents signed and filed accordingly
• Driving CRM and NPS as a last point for customer contact in store.
• Familiarize yourself with the digital dashboard to have better understanding of performance and tracking
• Sales responsibilities.
• Replenishment of sales floor.
• Housekeeping.

KEY RELATIONSHIPS:

• Customers, Peers, POS supervisor, Store Manager and Deputy Manager.

KNOWLEDGE, SKILLS AND ABILITIES:

• Basic PC knowledge.
• Familiarity with electronic equipment, like cash register and POS.
• Strong numeracy skills.
• Attention to detail.
• Strong communication and time management skills.
• Customer satisfaction oriented.

REQUISITE EDUCATION AND EXPERIENCE:

• 2-4  years work experience as a Retail Cashier or in a similar role in sales of years of retail experience
• Matric certificate.