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ADvTECH leads the private sector in the fields of education and resourcing, contributing meaningfully towards the sustainable development of human capacity in South Africa through the provision of education, training, skills development and career placement services. Our purpose is to ignite a life-long passion for continuous learning and personal career dev...
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Key Purpose Statement
- To provide financial support and assistance to staff and parents at school level and to act as the conduit between the School and Group Shared Services in providing input and resolving queries. To assist the School Principal/s with budgetary control and expense management at the School/s. Responsibilities will include payroll checking and input, petty cash, purchase orders, banking and student number tracking and reconciliation. Incumbent is the primary liaison, at the School/ Campus for Payroll, Shared Services and Brand and Group Finance.
Qualification:
- Bachelor Commerce in Accounting
Experience:
Principal Accountabilities:
Payroll:
- Checks monthly payroll (Dummy and Final) and liaises with GSS & Principal to resolve anomalies. Reconciling payrolls.
- Handles individual staff payslip and/or tax queries and resolves these timeously liasing with GSS to do so
- Set up of IC and other contract staff for employment and payment
- Reviews timesheets submitted by ICs and fixed term contractors before despatching these to GSS
School Budget Control:
- Reviews budget monitors expenditure against actual POs daily, weekly, and monthly and advises staff and Principal/s accordingly.
- Prepares annual budget/s for the schools and submits same for approval.
- Ensures inclusion and planning for special campus events, tours, and recoveries where appropriate.
- Provide financial support and assistance to Principals as required.
- Handle queries from Schools and respond timeously.
- Prepares variance analysis for Principal and BFM, monthly.
- Advise Principal on trade-offs and opportunities.
Debtors/Receivables:
- Meets with walk -in parents to resolve billing and account queries.
- Manages and controls use of the credit card machine at the school, liaising with service provider as necessary to resolve problems (where applicable).
- Manages and controls staff and other bursary applications.
- Provides student numbers as and when required and reconciles these.
- Manages sibling accounts ensuring relevant discounts are applied.
- Collate, capture, and check ad hoc billing for music, bus and aftercare, books, and levies.
- Receives arrears/ outstanding debts and advises GSS accordingly.
- Prepares Acknowledgement of Debt and gets required signatures.
- Responsible for all AODs and reviewing the status of these.
- Manages and monitors repayment plans.
- Reconciles student billing.
Cash Management:
- Receives cheque and card payments and receipts these.
- Updates cash control schedule / receipt register, monthly
- Counting and banking cash received for fees
- Manages and controls petty cash on campus (petty card cashless.
- Banks payments received for ad hoc purchases and events.
- Monitors and controls purchases on Procurement card and reconciles these.
- Prepare input for statutory returns for Brand/Brands timeously.
Creditors / Payables:
- Places Purchase orders (POs) with suppliers after obtaining the necessary quotes and approvals for general items, books, special events etc.
- Monitors outstanding POs and follows up with suppliers.
- Receives invoices, checks these, and gets them signed off for submission to GSS.
- Checks expense claims and ensures these are approved before submitting them for payment.
- Monitors and reports on monthly charges eg. rent, water, rates, electricity, photo copies etc.
Competencies:
- Numeracy.
- Analytical Thinking.
- Planning and Organising.
- Time Management.
- Problem Solving.
- Verbal and Written Communication.
- Customer Service.
Deadline:11th July,2025
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Duties and Responsibilities:
Student Registration and Academic Progression Counselling
- Supports the facilitation of where a change is required for students current registration contract, e.g. this could be for students who wish to change within a semester, between semesters or between years of study.
- Ensures an understanding of the different curriculums (e.g. phase-in and phase-out etc.) to ensure that the student is advised correctly.
Active Student Engagement and Support
- Assists with the dissemination of student related policies (new and updates).
- Support the student and provide guidelines on user accessibility and how to navigate the student platforms.
Student Query Resolution
- Manages the general email address and telephone line and log a query on behalf of the student if needed, respond to the student and/or escalate the query to the Student Relations Specialist.
- Assists and supports students on how to log queries via the appropriate channel/s for the query to be resolved within a committed time frame in line with the agreed Service Level Agreement for the Customer Relations Centre.
- Manages all administration accurately and assist with capturing details of all student contact made by the Customer Relations Centre on the academic system.
- Assists with unresolved queries from the Customer Relations Centre and follow up with the Student Relations Specialist to provide feedback to the student.
- Assists with the roll out of all relevant customer related surveys.
Cross Departmental Query Resolution
- Liaises with various departments on campus to stay up-to-date with any relevant changes or developments in those departments in order to enable smooth assistance from the Customer Relations Centre of student queries.
Team Support, General & System Administration
- Assisting with ensuring all students notes are captured in the academic system.
- Maintains a good knowledge of products and policies in order to ensure that students queries are dealt with correctly.
- Identifies and flags student query trends and escalates these identified trends to the Senior Student Relations Specialist where required.
- Plans an approach and implement initiatives to supports all members of the Customer Relations Centre team to ensure the efficient resolution of student queries.
- Complies with The Protection of Personal Information Act (POPIA) legislation relevant to the Customer Relations Centre.
- Perform all elements of the administration to supports and collaborate with other members of the Academic Operations team to ensure the efficient running of the Academic Operations department as a whole.
Competencies Required:
- Interpersonal and communications skills
- Computer proficiency
- Planning & time management skills
- Results driven and able to handle pressure
- Professionalism
- Empathy
- Customer service driven/focused
- Advanced administrative and organisational skills
Minimum Qualification Requirements:
- Minimum of a National Diploma/Advanced Certificate (NQF Level 6).
Minimum Work Experience Requirements:
- Minimum of 1 year(s) administrative and customer service experience, and 1 year of operational management / project management experience.
Deadline:6th July,2025
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Duties and Responsibilities:
Managing and Tracking Assessment Printing
- Responsible for the steps in the assessment process from point of the Assessment Printing Tracking System (APTS) capturing to receiving crates from Colourtech.
- Responsible for ensuring that correct orders are placed and fulfilled as per the Assessment Printing Tracking System (APTS).
- Responsible for ensuring that actual student numbers are updated in the Assessment Printing Tracking System (APTS).
- Ensure that the student numbers, venue and Invigilator details have been inserted into the Assessment Printing Tracking System (APTS) as per the batching timeline to allow for prepacked assessments being delivered in the Colourtech batches.
- Responsible for checking the crate contents when they arrive from Colourtech to ensure that all the assessments have been packed and grouped as requested on the Assessment Printing Tracking System (APTS).
- Informing national office that the centre has completed the Assessment Printing Tracking System (APTS) inserts and batch checks and of any discrepancies in the batch and crate checking process.
- Ensure that the crates and locks are returned to Colourtech timeously after the batch has been checked.
Invigilator Recruitment and Management
- Assists with Invigilator training.
- Co-ordinates the booking of Invigilators.
- Assist with Invigilating when required.
- Responsible for reconciling the Invigilator reports pre and post assessment.
- Logging assessments in and out with Invigilators.
Pre-Assessment Logistics-Initial and Replacement Assessment
- Manages all aspects of preparation for upcoming assessments.
- Informs students when Programme Assessment Schedule is uploaded and available.
- Ensures the assessments and memos are stored securely in the campus academic safe at all times.
- Responsible for the preparation of all assessment documentation.
- Pre-assessment logistics need to accommodate concession applications.
- Liaising with the IT department regarding IT assessment set up and preloads which may be required for practical assessments.
- Manages all assessments being written on campus.
- Reconcile scripts at the end of each assessment and hands over to the Results Centre for the marking, results capture and moderation process.
- Ensure all assessment documentation above is up to date at all times and compliant with all assessment and audit processes.
- Reconciliation of the Invigilator’s report that summarises all the necessary and that is batched with the scripts for delivery to the lecturer for marking. Any discrepancies must be noted on the Invigilator report and investigated.
- Management of all aspects of different location approvals.
- Management of Online Centre student assessments and scripts.
Non-exam Condition Assessment Processing
- Responsible for the set-up of student groups and deadlines on SafeAssign and Turnitin as per the Programme Assessment Schedules (PAS).
- Responsible for the collection of the assignments from the assignment submission point on campus.
- Reconciliation of assignment submission , signing sheet and identifying assignments not submitted through the online plagiarism detection software & handing over to the Results Centre.
- The Assessment Centre is responsible for collecting, collating, grouping and handover to the Results Centre.
- Manage late assignments in accordance with the Assessment Strategy and Policy.
Exam Condition Assessment Escalations
- The Assessment Centre facilitates the resolution of any escalations that may occur during the writing of an exam that relate to the exam paper in particular.
- Raising queries with Programme Operations Manager (POM) when assessments are running. The Assessment Centre receives communication in respect of the Central Academic Team (CAT) decision and is responsible for communicating in turn to all students at the various venues in which the assessment is being conducted. If escalations cannot be remedied on site during the assessment this could result in a post assessment remedy by way of a rewrite or a mark adjustment.
- Communicating query resolution to respective different location and alternate venue Invigilators.
- Manages the escorting of students to the bathroom during assessments.
- Deals with any issues/queries that Invigilators may raise during assessments.
Team Support General
- Responsible for ensuring all students notes are captured in the System for Academic Management.
- An incident report must be completed for any action which results in non compliance in the Assessment Centre for approval on the way forward. (For Action Now (FAN) Report)
- The Assessment Centre is a secure centre and access in and out of the centre must be logged.
- Assisting with campus specific projects/events (Graduation, Open Day etc.)
- Focus group sessions to reflect on the systems of the centre.
Competencies Required:
- Excellent communication and interpersonal skills
- Understanding of and passion for customer service
- Assertiveness and dynamism
- Proficient on MS Excel and MS Word
- High level of accuracy required in both typing and data capturing
- Excellent organizational and administration skills
- Best suited to a systematic person with an eye for detail
Minimum Qualification Requirements:
- Minimum of a Higher Certificate (NQF Level 5). National Diploma (NQF Level 6) or above advantageous.
Minimum Work Experience Requirements:
- Minimum of 2 years work experience in administration. Experience within a tertiary environment preferable.
Deadline:6th July,2025
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Duties and Responsibilities:
Database Capturing and Integrity
- Ensure all database (interest cards, telephonic enquiries, walk-ins) secured is captured accurately and in full on SIMS.
- For leads that are integrated into SIMS (e.g. website leads, online applications etc.) ensure that all additional student personal information is captured.
Consultations
- Responds telephonically to all enquiries within 48 hours of query (where telephone number has been supplied).
- After the initial telephone call, send all necessary information via email.
- Responds to and consults with, if necessary, all applications not yet consulted with.
- Conducts follow up calls with all enquiries within 5 working days of initial contact.
Applications
- Secure applications by following the consultation process with all leads and enquiries.
- Follow up with unpaid online applications to secure payment and necessary certified supporting documentation.
- Complete required weekly follow up calls to secure applications.
- Achieve set individual application targets as determined by Head: Student Recruitment (Distance).
- Drive applications to accept offer of admission and pay the required pre-registration fee.
Registration Targets
- Achieve individual registration target as determined by Head: Student Recruitment (Distance).
Reporting
- Weekly compilation of application tracker and relevant SIMS reports for submission to Head: Student Recruitment (Distance) to meet national report deadlines.
- Work in conjunction with Student Advisors (Distance) to ensure data integrity targets are achieved (manual reports & SIMS).
- Utilise weekly reports to guide and support Student Advisors (Distance) in achieving their targets.
- Training and Induction of New Staff
- In conjunction with Head: Student Recruitment (Distance), as and when required, conduct training of new sales staff on presentation script, product knowledge, SIMS and all sales processes to ensure they are ready for national sign-off.
- Support to Head: Student Recruitment(Distance)
- Support Head: Student Recruitment (Distance) in day to day team management as required.
- In absence of the Head: Student Recruitment (Distance), provide necessary support to the team and assume responsibility for all reporting and tasks as required by Campus Head and National.
- Ensures interaction with internal customers (direct team members, campus staff, Campus Senior Management Team) is positive and collaborative.
- Manages relationships in accordance with policies, procedures and legal requirements.
- Ensures and enables clear and open communication between the stakeholders and the brand.
- Conducts regular meetings with stakeholders.
Competencies Required:
- Strong interpersonal and communication skills to effectively engage with students, parents and stakeholders.
- Best suited to a friendly, tenacious, target driven, organised person who works accurately and is able to handle pressure
- Time management skills
Minimum Requirements:
- 3 Year Diploma / Bachelors Degree (NQF level 7) in Business / Marketing / Public Relations / Communication field or similar
Deadline:6th July,2025
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Duties and Responsibilities:
Lecturing
- Lecture on programmes (must lecture on an IIE qualification) across various modes of delivery where relevant
- Marking of assessments and feedback to students in subjects lectured. May be required to internally moderate assessments scripts that fall within their subject fields, where necessary across IIE sites of delivery
Lecturer Development and Support
- Assist in lecturer development and support processes and procedures. This may include conducting peer reviews, facilitating workshops and one-on-one consultations
Student Development & Support
- Championing/leading and managing academic development and support for a specific programme and its students
- Tracking student success and implementing support interventions where required
Research & Scholarship
- The incumbent is required to promote a culture of scholarship within their practice, discipline and campus/team and is also required to contribute towards The IIE’s Varsity College achieving its annual research output targets
Competencies Required:
- Advanced C# Development: Proficiency in object-oriented programming principles, application architecture, and robust software development using C#.
- SQL Database Management: Comprehensive understanding of relational databases, SQL querying, database design, optimization, and data security.
- Mobile Development (Kotlin): Expertise in developing native Android applications using Kotlin, including UI/UX principles and mobile architecture.
- Software Project Management: Demonstrated ability to apply project management methodologies, tools, and best practices to guide software development lifecycles.
- Superior communication (written and verbal) and organisational skills
- Demonstrated ability to manage work and self proactively
- Able to demonstrate a proven track record of effective teaching in subject area based on a reflective practice
- Able to demonstrate the ability to manage relationships with managers and staff effectively in terms of motivation, quality and performance
- Passion for Customer Service
- Experience in the use of technology to enhance learning is an added advantage
Minimum Education Requirements:
- Honours degree in Information Technology or related field.
- Master degree in Information Technology or related field preferred.
Minimum Work Experience Requirements:
- Minimum of 5 years Teaching and Learning experience (preferably in tertiary environment)
Deadline:6th July,2025
Method of Application
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