Jobs at Allan Gray Proprietary Limited

Job Description

• This is an opportunity to work in a large IT department with about 20 teams. 
• You'll be surrounded by people who are passionate about creating long term wealth for our clients, and believe that world class service is critical to customer success. 
• We appreciate someone that is pragmatic and knows when to push for process improvement or let the team experiment and fail in a safe manner. Many of our teams have been doing Scrum or Kanban, some have even chosen parts of Agile processes that work for them, it is not one size fits all. The candidate should be able to engage with teams to either re-establish Scrum practises or assist them in Process design to achieve buy-in and help the team be effective.
• The candidate will work with a high degree of autonomy and will need to engage not only with the team but also with stakeholders outside the team to drive continuous improvement.
• You will not be alone, we currently have a team of Scrum Masters that you can co-facilitate, co-coach, pair on anything to help achieve a team’s goals.
• We believe Scrum Masters can influence broader than one or two teams and we encourage implementation of improvement themes across the department
• Please note: This is a Cape Town based role and you will be required to be in office for a minimum of 3 days / week, with a Monday and Thursday as compulsory.  

Responsibilities

• Organise and help execute the Scrum framework: Scrum meetings (i.e. daily stand-ups, sprint reviews, retrospectives, planning sessions) and metrics (burndown charts, predictability metrics) 
• Assist the product owner in prioritisation and scheduling of work, to meet agreed delivery time frames
• Make sure that all the team members understand their roles and fulfil them to the best of their ability
• Guide/coach/mentor the development team to take on the responsibilities of the process and the ownership of the product - lead team to a self-organised state
• Identify and facilitate the resolution of identified impediments 
• Helps the team in its use of Scrum and Agile practices by motivating the team and reminding the team of its goals and how they choose to meet them

Skills and Competencies

• Strong communication, coaching and facilitation skills 
• Flexible, resilient, energetic and have an adaptive leadership style 
• Influential. Able to exert influence without authority inside and outside the team 
• Strong logical thinking and deductive reasoning 
• Strong negotiation and conflict resolution skills 
• Self-motivated and the ability to motivate others 
• Excellent interpersonal skills, ability to work with diverse personality types and deal with conflict in an effective way. 
• Collaborative. Works to ensure a collaborative culture exists within the team 
• Highly observant and an expert at root cause analysis 
• Committed and responsible: Take responsibility without assuming any authority that might be useful in achieving it. 
• Humble and lead through Servant Leadership. Recognize the value in all team members and by example lead others to the same opinion.
• Experience in dealing with all levels of business essential

Experience

• Understanding of SDLC
• Experience in dealing with all levels of business essential
• 3 – 5 years Scrum Master experience 
• 2+ years’ IT industry experience essential

Qualifications

• Tertiary qualification 
• Scrum certification

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Job Summary

• Allan Gray is looking for talented developers who are willing to help us in building out our microservices architecture in developing complex and integrated backend APIs that solve vital problems and provide cutting-edge features to the business.
• This opportunity also allows you to form part of a DevOps team where you will get to explore all aspects of web application architecture, solution design, scaling and testing. 
• At Allan Gray, we are constantly looking for better ways of doing things, so if you can bring a willingness and excitement to find innovative solutions in a performance-driven environment that will allow you to play with the latest and great technologies, then we may just be perfect for you.   
• As a key member of our team, you will work alongside the product owner, business analysts, senior developers and testers in order to deliver high performance enterprise grade applications.  
• We have adopted a Microservices architecture with RESTful API’s predominantly written in Scala, with some built in Go. Our Microservices are built and deployed on an elastic containerized infrastructure supported and managed on premises through Kubernetes.  
• Please note: This is a Cape Town based role and you will be required to be in office for a minimum of 3 days / week, with a Monday and Thursday as compulsory.  

Job Responsibilities

• Analyse and design new features
• Write elegant robust code
• Write unit, integration and acceptance tests for all components
• Write build and deployment automation scripts
• Improve and optimize the performance of existing systems
• Troubleshoot and root-cause errors
• Mentor other developers
• Deliver features timeously
• Drive innovation and improvement in our tech stack
• Collaborate with multiple third-party vendors to deliver technical solutions

Requirements
At least 4 years’ worth of professional development experience

• Since we are a multi-technology environment, knowledge of computer science fundamentals in object oriented design, data structures and algorithms are a necessity
• Strong software design skills
• Proficiency in more than one modern programming language. It is beneficial if you have experience in one dynamically typed language such as JavaScript, Python or Ruby and one statically typed language such as Go, Scala, Java or C++.
• Proficiency in a database technology such as SQL Server, MySQL or PostgreSQL
• Knowledge of one or more modern JavaScript frameworks such as React, Vue, or Angular and Typescript would be beneficial.
• Experience in distributed computing and building enterprise-wide systems
• Knowledge of professional software engineering practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes and testing

Attributes

• Good interpersonal skills, ability to work with diverse personality types and deal with conflict in an effective way
• Ability to work individually and with teams within an Agile context
• Experience in influencing best practices within teams

Education

• Tertiary Qualification in computer science, computer engineering, information systems or related technical discipline

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Purpose of the role

• Our Client Service Centre is integral to our service offering for clients and independent financial advisers. As an Investment Service Consultant, your purpose will be to build clients’ and advisers’ trust and confidence through providing world-class service.
• Our consultants do impactful work by empowering our clients on their investment journey. You will gain in-depth knowledge of Allan Gray's range of products and develop the necessary skills to confidently communicate with and educate our clients.

Job Responsibilities

• Provide excellent service to investors, potential investors and independent financial advisers via our various servicing channels, i.e. inbound calls and emails, face-to-face interactions.
• Build trust and confidence by explaining our investment philosophy and long-term approach to investing.
• Educate clients by sharing product and fund knowledge and empower them to make informed investment decisions.
• Take end-to-end ownership of transactions and ensure accurate record-keeping.
• Actively participate in the organisation’s drive towards continuous improvement by contributing to solutions to client problems.

Skills and Competencies

• This role is suited to individuals who are highly performance driven and seek new challenges.
• A growth mindset and resilience are key attributes to successfully navigate the ever-changing needs of clients and the financial services industry.
• The role requires high adaptability, vigour and agility.
• Our consultants need to be empathetic and client focused.  
• Strong verbal and written communication skills are essential.
• The ability to deal with complexity in a high-pressure environment, analytical thinking, attention to detail and problem-solving ability are crucial to ensure we always do what is best for clients.
• A genuine passion for people and a commitment to service excellence are vital to building long-term and meaningful relationships with our clients.
• Consistently strong academic record. 

Qualifications

• A completed or currently completing a Bachelors of Commerce or Business Science degree
• Specialisations in Finance, Economics, Investment Management, Statistics and related fields will be considered

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Job Summary

• The Client Servicing Applications (CSA) team is seeking a Business Analyst to support the delivery of backend-focused solutions across internal microservices and integrations with third‑party vendors. This role requires a strong understanding of technical analysis, API integration patterns, and the ability to translate business needs into clear, implementable requirements. The Business Analyst will work closely with architects, developers, testers, and business stakeholders to support product delivery within a Scrum environment. 
• As a Business Analyst in Retail IT you will be responsible for working with key stakeholders to understand business direction, propose solutions, provide insight into business problems, and assist the domain in the implementation of long-term solutions.

Job Responsibilities

• Identify themes and trends within area of responsibility, appreciate inherent risks and highlight change opportunities.
• Liaise with stakeholders to determine priorities and effective solutions to meet business requirements. This includes collaborating closely with architects and technical teams to ensure alignment on solution design.
• Analyse and document business and system requirements for front-end applications, REST APIs, and integrations.
• Interpret and review API specifications and define integration requirements for internal teams.
• Document system solutions (e.g. process flows, requirements, and functional specifications). 
• Design usable, elegant, practical, and scalable solutions to meet business needs. 
• Plan and manage implementation of solutions. 
• Manage business expectations and proactively mitigate any risks of production releases by conducting impact analysis, user acceptance testing (where needed), and relevant user training. 
• Conduct post implementation reviews to ascertain value added and address any post release issues. . 
• Support the Product Owner with backlog refinement, prioritisation, and Scrum ceremonies.
• Facilitate refinement sessions and ensure user stories are well structured and understood.
• Assist testers when needed to clarify requirements, business rules, and acceptance criteria.
• Manage multiple initiatives concurrently and ensure timely communication with stakeholders.
• Contribute to continuous improvement of BA practices, domain knowledge, and team processes.
• Provide technical and business support to users at critical business periods. 

Skills and Experience required

• Strong analytical skills and problem-solving spanning multiple areas/systems. 
• Ability to engage confidently with technical and non‑technical stakeholders.
• Strong written and verbal communication skills.
• Ability to manage workload effectively and operate across multiple workstreams.
• Familiarity with integration concepts including REST, synchronous and asynchronous services.
• SQL skills for data validation and investigation.
• High attention to detail and structured thinking.
• Comfortable working within a fast‑paced, delivery‑focused Scrum team.
• Ability to deal with and influence senior stakeholders constructively. 
• Ability to manage personal workload and delivery expectations. 

Expertise 

• Demonstrate leadership qualities.
• Demonstrated experience working with REST APIs and integration requirements.
• Experience working with vendors or third‑party system providers.
• Experience operating within a Scrum or Agile software delivery environment.
• Exposure to hybrid cloud environments and microservices (advantageous).

Require a good understanding of 

• Good understanding of operational processes within client servicing, distribution, or financial services environments.
• System Development Life Cycle / SCRUM methodology.
• Problem solving techniques.
• Release Processes and IT environments. 
• Testing Methodology.

Qualifications

• Relevant tertiary qualification (e.g. BComm, B Bus Science degree)
• Minimum of 4 years’ experience as a Business Analyst or Systems Analyst.