Jobs at Bidvest Prestige

ROLE PURPOSE

• The main purpose of this role is to assess, transfer and development of technical skills in operations to ensure sustainable high quality of workmanship and skills.

MAIN OUTPUTS

• Manage the operational training and development of personnel
• D Assess employees' needs for training
• Align training with the organization's goals, region and sector.
• Create and manage training budgets
• Develop and implement training programs and administer specialised need related to healthcare
• Review and select training materials from a variety of vendors
• Update training programs to ensure that they are relevant
• Facilitate training methods and skills to instructors and supervisor
• Evaluate the effectiveness of training programs and instructors
• Facilitate the Regional and National Transformation forum
• Manage direct expenses and overheads, and all factors affecting the profitable performance of the area
• Manage the submission of WSP ATR report

QUALIFICATIONS AND SKILLS
The Applicant must meet the following requirements:

• Formal Qualification) in HR Management
• Facilitator/Assessor Certificate
• Matric (Senior Certificate)
• Valid SA Drivers’ License
• 5 years Knowledge and experience in the Cleaning/Hygiene industry
• Basic knowledge of HR related issues and procedures
• MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level),
• Knowledge of OHS Act, ISO 9001 Quality Management & Risk Management Systems

FUNDAMENTAL COMPETENCIES

• Initiative/Proactivity
• Deadline Driven & Highly Motivated
• Stress Tolerant
• Excellent Written Communication
• Capacity Building
• Coaching
• Customer Focus & Quality Management
• Negotiation Skills
• Analytical Skills & Process Improvement
• Financial Planning and Strategy
• Teamwork & Partnering
• Relationship Building
• Interactive Reasoning, Strategic Thinking & Strategic Planning
• Excellent Oral Communication
   

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ROLE PURPOSE

• Management of all operational administration to ensure smooth running of our company’s offices and contributes to driving sustainable growth.

MAIN OUTPUTS

• Coordinating office activities and operations to secure efficiency and compliance to company policies
• Supervising administrative staff by dividing responsibilities to ensure performance
• Pro-actively interact and engage with Operational Management to understand areas of improvement and ensure that turn-around times are shortened to continuously improve customer satisfaction.
• Coordinate office activities and operations to secure efficiency and compliance to company policies
• Ensure that administration functions result in contractual and governance compliance.
• Formulate strategy and operational objectives
• Provide a governance roll in terms of regional compliance to administrative functions
• Assist Operations with administrative queries

QUALIFICATIONS AND SKILLS
The Applicant must meet the following requirements:

• National Diploma in Finance / Accounting
• Matric (Senior Certificate)
• Valid SA Driver’s License
• 5yrs relevant experience
• Strong Financial Background
• MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level) D365

FUNDAMENTAL COMPETENCIES

• Initiative/Proactivity
• Highly Motivated
• Stress Tolerant
• Excellent Written Communication
• Management Skills
• Subordinates Capacity Building
• Customer Focus
• Negotiation Skills
• Planning
• Objective Setting
• Teamwork & Partnering
• Relationship Building
• Interactive Reasoning
• Excellent Oral Communication

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Position Summary:

• The Housekeeping Training Officer is responsible for creating and implementing training programs for housekeeping staff to ensure that they meet the highest standards of cleanliness and efficiency. The Training Officer will oversee the training of new and existing staff, as well as develop and review training materials to keep up with industry best practices. The Training Officer will also collaborate with management to identify training needs and create plans to address them.

Key Responsibilities:

• Develop and implement comprehensive training programs for housekeeping staff, including onboarding training for new hires and ongoing training for existing staff
• Monitor and evaluate the effectiveness of training programs and make adjustments as needed
• Collaborate with management to identify training needs and develop a training plan to address them
• Create and update training materials, including manuals, videos, and presentations
• Conduct training sessions and workshops for housekeeping staff
• Provide feedback and coaching to trainees to help them improve their skills
• Stay up-to-date on industry trends and best practices in housekeeping and incorporate them into training programs
• Ensure compliance with all relevant health and safety regulations and standards

Qualifications:

• Minimum of 2 years of experience in housekeeping or training
• Strong knowledge of housekeeping procedures and best practices
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively with a team
• Strong organizational and time management skills
• Proficiency in Microsoft Office and other training software
• Certification in training or housekeeping is a plus
   

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Overview:

• We are seeking a dynamic and experienced Senior Supervisor to join our hospitality team. The ideal candidate will have a strong background in the hospitality industry, with proven experience in managing and leading a team of hospitality staff. The Senior Supervisor will be responsible for overseeing the daily operations of the hospitality department, ensuring smooth and efficient service delivery, and maintaining high standards of customer satisfaction.

Responsibilities:

• Supervise and lead a team of hospitality staff, including training, scheduling, and performance management.
• Oversee the daily operations of the hospitality department, ensuring all standards are met and exceeded.
• Monitor and improve customer satisfaction levels through regular feedback and customer engagement.
• Handle customer complaints and issues in a professional and timely manner.
• Assist in the development and implementation of procedures and policies to improve overall department performance.
• Ensure compliance with health and safety regulations and company policies.
• Maintain a positive and professional attitude at all times, setting a positive example for the team.

Requirements:

• 3+ years of experience in the hospitality industry, with at least 1 year in a supervisory or managerial role.
• Strong leadership and communication skills.
• Ability to work in a fast-paced and high-pressure environment.
• Excellent customer service skills, with a focus on exceeding customer expectations.
• Knowledge of health and safety regulations and compliance requirements.
• Proficiency in Microsoft Office and other relevant software applications.
• Certification in hospitality management or related field is a plus.