Jobs at Booyco Electronics

Main Purpose of the Job

• To manage the team of Product Specialists which must technically audit, inspect, test, support and maintain Booyco engineering specifications and standards, testing and verify new hardware and software specifications including supporting technical documentation and to complete all test reports (FATP).

Education, experience and competencies

• Grade 12/National Senior Certificate
• National Diploma/bachelor's degree and/or Trade test (Seal Red)
• Minimum 3 years' experience in the auditing, inspection and maintenance of engineering specifications and standards on clients Installations.
• Experience in managing of a team and technical documentation for projects.
• Strong knowledge of electronic systems, hardware, and software integration.

Responsibilities

• Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
• Leading the Product Specialist team to perform their daily duty.
• The testing and verification of new hardware, drafting and reviewing software specifications including drafting and reviewing supporting technical documentation, performing and recording customer technology demonstrations.
• Document all product related test result, technical issues found and recommendation to resolution of issues and improve product offering.
• Provide prompt and accurate feedback to customers.
• Conduct new product testing and verification for conformance of scope of work.
• Review and approve technical documentation.
• Conduct site visit to assist with product testing implementation.
• Participate and support in Design Review Panel.
• Provide Technical training and support to Technical Specialists and external clients.
• Complete DFMEA on new product developments.
• Work on local and international projects (Testing).
• Provide prompt and accurate feedback to customers as well as Product support Manager.
• Track and monitor all relevant reports in line with ISO 45001
   

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Main Purpose of the Job

• The Product Integration Manager is responsible for overseeing and managing the technical integration of systems, software, and applications within an organization. This role plays a critical part in ensuring seamless connectivity, data exchange, and functionality between various technology components to support business operations and objectives.

Education, experience and competencies

• Bachelor of Technology in Electronic Engineering (Required)
• BSc / B.Eng. in Electronic Engineering (Preferred)
• 5+ years of experience in technical integration (preferably at managerial level)
• Proven track record with integration platforms, tools, and project delivery
• Experience in managing small to medium-sized technical projects

Responsibilities

• Design and implement comprehensive integration strategies.
• Manage and deliver integration projects within scope, time, and budget.
• Provide technical leadership and troubleshoot complex integration issues.
• Oversee API management and data mapping processes.
• Collaborate with OEMs and third-party vendors on technical integrations.
• Conduct integration testing and validation to ensure robust functionality.
• Ensure accurate technical documentation in line with ISO 9001:2015 standards.
• Lead technical trainers and integration specialists.
• Develop and manage technical training programs and materials.
• Monitor vendor performance, API reliability, data integrity, and project KPIs.
   

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Purpose:

• Responsible for the installation, maintenance, and repair of electronic equipment and systems at the mine site, this role demands a strong technical background, exceptional problem-solving skills, and the ability to work independently in a challenging environment. The Field Services Technician will deliver high-quality customer service by ensuring the proper installation and maintenance of systems, guaranteeing their optimal operation.

Education, experience, and competencies:

• Grade 12 and Qualified Artisan (Red Seal) Electrician or Automotive Electrician
• 3-5 years of experience in electronic installations
• Strong knowledge of electronic systems, including installation, maintenance, and repair.
• Own Transport and valid driver's license (willing to travel and work overtime)
• Willing to and medically fit to work on a mining site (Underground and surface)

Responsibilities:

Installation and Maintenance:

• Install systems accurately to meet standards and deadlines.
• Conduct site and system surveys before installation and quoting.
• Effectively repair and upgrade existing systems on-site.
• Ensure all wiring and installations comply with the mine’s electrical and mechanical requirements.
• Commission and test products, providing education to customers on proper use.
• Perform routine maintenance and inspections to ensure optimal equipment performance.
• Diagnose and repair faults in electronic systems and equipment.

Technical Support:

• Provide on-site and remote technical support to clients and end-users.
• Promptly troubleshoot and resolve issues with electronic systems.
• Assist with field and lab testing for new and existing electronic systems.

System Optimization:

• Monitor electronic system performance and suggest improvements for efficiency and reliability.
• Collaborate with engineering teams to identify and implement system upgrades and enhancements.

Customer Service:

• Ensure high levels of customer satisfaction through excellent service delivery.

Documentation and Reporting:

• Create and maintain detailed documentation of installations, maintenance, and repairs.
• Generate reports on system performance, issues, and resolutions.
• Compile reports for audits upon request by the mines.
• Maintain accurate records of service activities and client interactions.

Compliance and Safety:

• Adhere to all safety protocols and regulations while working on-site.
• Ensure work areas are organized, clean, and compliant with Occupational Health and Safety standards.
• Report any safety incidents or hazards to the Manager immediately.

Additional Duties:

• Ensure the customer is satisfied with the system’s functionality.
• Conduct site visits to assess and promptly address problems.
• Respond quickly to reported failures and ensure timely repairs.
• Thoroughly test equipment to analyse faults and ensure compliance with installation manual specifications.
• Order necessary repairs and parts promptly to fix faults.
• Complete required administration tasks, including service reports, timesheets, and Certificates of Compliance (COCs).