Jobs at CBRE Excellerate

Main purpose / objective of the position:

• Provide a highly effective and efficient council liaison and technical service that will ensure that queries logged in terms of utility accounts for client are followed up and concluded correctly and timeously to assist the client in achieving uninterrupted utilities supply at the lowest cost.

Role Objectives \ Responsibilities:

• To receive queries and requests for investigations from clients and colleagues
• Research, analyse and produce an effective plan of action to resolve queries
• Conduct field audit investigations
• Timely capture of all the queries in the relevant tracker
• Immediately action and handle all follow up, negotiation, planning and coordination with Municipalities and/or Landlords to effectively implement corrections
• Maintain query tracker with up-to-date meaningful comment on previous actions, next steps and scheduled dates sheets and provide status updates to completion at least bi-weekly
• Analyse meter readings and tariffs to ensure cost reflective recovery
• Prepare reconciliations as and when required
• Ensure deadlines are met in accordance with the SLA’s as per the contracts
• Compile monthly reports accurately and timeously
• Report any abnormalities in terms of costs and recoveries
• Ensure all changes are properly added to the workflow and are implemented within SLA timelines
• Ensure all queries raised are properly added to the workflow and are resolved and responded to within SLA timelines
• Meet with clients when needed to resolve queries

Experience / Education:

• Senior Certificate with maths
• At least 5 years minimum experience within the utility’s environment

Knowledge Required:

• Aptitude for figures and financial skills.Aptitude for figures and financial skills
• Aptitude for figures and financial skills
• Understanding of the electrical network and different types of Utilities tariff structures
• Adequate knowledge of specific discipline
• Legislation and regulations with regards to municipal/government supply and services requirements.
• Industry knowledge specific to area of accountability
• Computer Literacy
• Negotiations skills & great communication skills
• Organising skills

Competencies Required:

• Adhering to Principles and Values and high level of integrity
• Delivering Results and Meeting Customer Expectations
• Working with People
• Following Instructions and Procedures
• Learning and Researching
• Deadline Driven
• Ability to work at a fast pace without compromising accuracy
• Able to work independently

Closing Date 16 August 2023

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Main purpose / objective of the position:

• To implement, maintain and continuously improve the OHS management systems requirements at allocated client offices, as well as support of client teams working at the client’s facilities. Coordinate and monitor OHS implementation, client legal compliance, OHS Act No. 85 of 1993 and related issues. Support in the maintenance and improvement of the client’s OHS management systems. Carry out the day-to-day operations of facilities OHS functions, in support of the client and contribute to the application of effective business OHS management through the provision of technical support. Be the SPOC for the client with regards to the portfolio’s OHS operations in your allocated buildings. Prepare monthly and ad-hoc OHS technical and performance reports for the Group QHSE Manager and/or the client.

Role Objectives \ Responsibilities:
This position has the authority to:

• Identify and report non-conformances, unsafe acts and conditions to relevant management.
• Investigate OHS concerns and recommend corrective actions.
• Stop any activity that is deemed unsafe, or have the potential to harm the environment or result in serious property damage.
• Take remedial actions and/or advice operational staff, including suppliers and management on OHS issues
• Implement best practices to continuously improve OHS function.

Experience / Education

• National Diploma is Safety Management or equivalent
• Minimum 5-years relevant experience: implementation, maintenance and auditing of OHS management systems
• Extensive knowledge of the Application of the National Building Regulations, Fire Protection
• Hazard identification & risk assessments, Permit to work, Control of Works and Incident investigation certifications.

Skills Required

• Excellent interpersonal and communication skills
• Good technical report writing and presentation skills
• Good knowledge of Microsoft Office applications
• Co-ordination and organizing

Knowledge Required

• Good knowledge and application of the OHS Act No. 85 of 1993 and regulations.
• Working understanding and knowledge of ISO 9001, ISO 14001 and ISO 45001 application
• The application of local municipalities by-laws and relevant SABS codes.

Competencies Required

• Team Leadership, Customer & Quality focus, Methodical, Problem solving & Decision making, Communication; Tolerance for Stress.

Major Drivers of Work Volume

• Complexity of SLA’s; Geographical spread of managed facilities, complexity of client retail facilities, tenant and/or customer profile.

Closing Date 16 August 2023

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Main purpose / objective of the position:

• Reliability Engineer is responsible for the reliability improvements of the site equipment delivering world class reliability through technical assurance to the assets.
• Responsible for managing safe working behaviour of the reliability team, demonstrating a high regard for personal and team EHS performance, sustaining a zero overdue status of investigations and actions.
• Meet the site target of zero overdue compliance actions in terms of Quality actions and documentation updates.
• Produce and implement the site reliability policies for all equipment and systems, ensuring all planned routines are correctly specified and critical spares are available to allow the maintenance team to effectively complete tasks.
• Site lead for all engineering Root cause analysis and implementation of long-term engineering solutions to prevent reoccurrences, manage KPI’s including Run Hours, Mean Time Between Failure (MBTF) and Cost to repair of equipment and systems.
• Work with the responsible engineers to Implement technical standards assuring all assets remain fully compliant with cGMP status Supply reliability status monthly reporting figures, analyse trends and develop improvement projects to address the issues of concern, make continuous improvement a way of life.
• This role will also own the site Probability of Failure on Demand (PoFOD) Report and issue twice annually.
• Manage all team personnel issues and concerns and through performance management identify talent to develop as well as holding the team to account.
• Contribute to site capital investment process, highlight all engineering projects which have a benefit to the site Responsible for developing and implementing the site predictive/preventative engineering policies.

Experience / Education:

• Industrial Engineering Degree
• 3-5 years’ experience in functional analysis (FMEA; FHA; FFA)
• Preventative/Planned maintenance optimization
• CAFM systems experience and proficiency
• A Chartered Mechanical Engineer with 3-5 years relevant asset technical and reliability experience and a demonstrable track record of delivering increased reliability and technical assurance.
• The role requires a high level of concern for standards and compliance with regulatory requirements and the ability to manage the safe working practices of the reliability team.
• A keen investigative nature to always achieve the root cause of equipment or systems/procedural failures.
• Ability to gather data and analyse reliability trends to develop effective improvement projects. Experience of implementing predictive maintenance policies and increasing asset availability are key skills for this role.

Competencies required: Demonstrated Behaviours
Conceptual Thinking:

• Understands how own tasks relate to the wider framework.
• Makes connections between facts and events that are not readily obvious.
• Develops models and sees the ‘big picture’.
• Compares present data and events with previously defined frameworks.
• Relates different pieces of information and recognises trends.

Innovativeness:

• Thinks in terms of options when identifying solutions.
• Originates alternatives to conventional thinking.
• Produces novel ideas to modify and improve procedures.
• Tries different and original ways to deal with organisation problems and opportunities.
• Produces imaginative or unique responses to a problem.
• Develops new approaches to improve or replace existing procedures or systems.
• Generates alternatives before settling on a solution.

Ability to Learn:

• Quickly understands what new tasks/jobs required.
• Easily learns unique job-related vocabulary.
• Quickly understands and uses processes, technologies and ideas that are continually being updated.
• Easily learns new information regarding changing products, operations, etc.
• Understands and learns to work with new business, office and information technologies.
• Learns highly complex information regarding a product or operation.
• Is open and understands new ideas.

Adaptability:

• Pursues policies and procedures consistent with local norms and values.
• Adjusts strategies to changes in the environment.
• Adopts means of communication and interaction that suit different cultures.
• Deals with effectively with people from a variety of backgrounds.
• Behaves consistently with local norms and values.
• Maintains effectiveness when dealing with people from a variety of backgrounds.
• Decides courses of action in ways that take account of different environments and cultures.

Self-Control:

• Remains calm when personally challenged.
• Keeps things in perspective despite fatigue or frustration.
• Maintains effectiveness and commitment in the face of disappointment.
• Copes effectively with ambiguity.
• Is objective under pressure and in difficult or stressful circumstances.
• Works effectively under tight deadlines.
• Maintains a business-like approach when unduly annoyed, disturbed or disrupted by others. Maintains objectivity when interpreting information and defining problems.

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We are seeking a highly motivated and experienced Research Associate to join our dynamic CBRE Excellerate team. The suitable candidate will form part of the Advisory & Transactions team and will play a crucial role in driving our company's success by providing valuable market insights, data analysis, and strategic recommendations to support our real estate ventures.

Qualifications

• Bachelor's degree
• 1 - 2 years of work experience
• Proficient in Microsoft Office
• Strong work ethic and data analysis
• Strong communication, analytical and critical thinking skills

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Main Purpose/ Objectives of Role

• Responsible for planning, organizing, and directing the activities of the assigned buildings or client premises in the portfolio.
• Oversees service delivery to client, procures services, handles third party service contracts, and directs maintenance procedures.
• Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition.
• Implements departmental policies and procedures and ensures that all operations are in accordance with established health and safety regulations.
• Ensures that services purchased are of acceptable quality at the least possible cost.
• Keeps Senior Management well informed of area activities and significant problems.
• Trains, directs, and appraises assigned personnel.

Duties and Responsibilities

• Assumes responsibility for the planning, development, and implementation of effective facilities and operations management policies, procedures, and planning for the specific client.
• Assists Senior Management in developing short- and long-term goals and plans. Assists with long term budget projections.
• Executes established operational goals and ensures that corporate wide plans are complemented and supported.
• Assists in developing policies and procedures for Client operations. Conducts periodic reviews of existing policies and procedures to ensure maximum efficiency.
• Assumes responsibility for the effective facilities and operations management of Client facilities.
• Coordinates and managers third party service providers and vendors with daily interaction.
• Responds to emergency call outs to ensure best possible up time for the client.
• Day to day running and control of:
• Technical facilities and operations
• High level equipment
• All technical equipment, machinery and client facilities.
• Invoice verification for payments on a daily basis within 5 working days after the invoice has moved from admin approval to approve by TM
• Calculates pass through cost to client.
• Conducts periodic inspections of facilities as per the agreed client scope and SLA, assesses problems and needs, and implements improvements in operations as appropriate.
• Coordinates maintenance activities.
• Directs preventive maintenance procedures as appropriate.
• Ensures that client operations are in compliance with established procedures, policies, regulations and codes.
• Assumes responsibility for ensuring the efficient and cost-effective administration of client operations.
• Develops and implement safety directives
• Completes financial forecasting duties, and generates and updates schedules for building expenditures.
• Creates safety awareness and trains staff in Health and Safety when so required or applicable. Completes special projects as assigned.
• Ensures compliance with legal regulations. Completes regular OSH inspections and updates monthly reports as appropriate. Ensures that OSHA requirements are effectively implemented.
• Ensures that facilities operations are cost effective, efficient, and within established budget constraints.
• Researches vendors, contractors, and suppliers to ensure that equipment and services are of acceptable quality, competitively priced, and delivered on time.
• Ensures that all maintenance agreements and leases are current.
• Ensures that billing discrepancies are promptly tracked and resolved.
• Assumes responsibility for ensuring professional business relations with the client and all suppliers and vendors.
• Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc.
• Acts as a liaison between the Company and external contacts.
• Ensures effective coordination of external services with Company operations.
• Obtains and conveys information as appropriate.
• Promotes goodwill and a positive image of the Company.
• Assumes responsibility for related duties as required or assigned.
• Ensures that work area is clean, secure, and well maintained

Performance Measures

• Good communication and coordination skills with departments. Assistance is provided as needed.
• Senior Management is appropriately informed of area activities and of any significant problems.
• Operations personnel are well trained, effective, and efficient. Appropriate supervision and assistance are provided.
• Company and client facilities are well maintained and secure and meet the needs of the Company and client.
• Client operations are efficiently and cost effectively administered.
• Current and future client needs are well planned and budgets are established and maintained.
• Effective business relations exist with vendors, contractors, and trade professionals.
• Timeous and accurate administrative duties
• Compliance
• Effective use of company and system systems
• Compliance to established SLA and SOP

Qualifications and Experience
Education / Certification:

• Matric
• Technical qualification Refrigeration/Electrical/Mechanical or HVAC is a requirement
• Additional related maintenance and client management training preferred.

Experience

• Five or more years of related experience, with at least two or more years of supervisory experience.
• Preferably previous practical Refrigeration/HVAC/Electrical experience
• Excellent understanding of client management procedures.
• Knowledge of budgeting, service contracts, and leasing agreements.

Skills / Abilities

• Computer literate
• Maintenance systems
• MS Office (E-mail, Excel, Word)
• CAFM system experience
• Excellent leadership abilities.
• Able to organize, coordinate, and direct team activities.
• Strong problem-solving skills.
• Good communications skills.
• Able to use all related maintenance equipment and computer applications.
• Able to work well in a team environment and under pressure
• Excellent oral and written communications skills
• High level of Accuracy
• Good problem-solving skills
• Approachable, Reliable, Assertive
• Adaptable to change
• Strong time management Accuracy
• Trustworthy
• Must be fluent in English / Afrikaans and a third language (Portuguese) will be of an advantage

Non-negotiable Requirements

• Refrigeration/HVAC/Electrical Qualification and experience
• Must be able to work weekends
• Sober habits
• No Criminal record & clean ITC.
• Driver’s License minimum code EA
• No previous dismissals
• Honesty