Jobs at DHL

Global Forwarding Freight – South Africa has an opening for an IT Technician where you will diagnose, repair, and maintain hardware and software components to ensure the smooth running of computer systems. The responsibilities include installing and configuring computer hardware and being the strong point of contact for IT Infrastructure support within the company.  Join us now in connecting people and improving lives.

In this IT Technician position

• You will perform installation, configuration, maintenance and troubleshooting of end user workstation hardware, software and peripheral devices.
• You will troubleshoot hardware and software issues and also be responsible for testing, repairing, and replacing damaged hardware.
• You will be upgrading the entire system to enable compatible software on all computers and perform tests and evaluations of new software and hardware.
• You will ensure security and privacy of networks and computer systems.
• You will be providing support to users and being the sole point of contact for error resolving and reporting.
• You will administer and maintain end user accounts, permissions and access rights and administer all equipment, hardware and software updates.
• You will ensure network connectivity for branches and liaise with vendors and conduct daily backup operations as and when needed.
• You will manage technical documentation and departmental SOPs for Infrastructure and attend to branch visits to provide onsite full helpdesk support.
• You will engage with External Service Providers when required, For Example: Network Service Providers, Printing Providers, etc.
• You will maintain working relationship DGF Computer Users and Local IT Vendors/ITS.

Now, here’s what we need from you

• 3 -5 years’ experience in an equivalent role or similar
• Bachelor’s Degree in IT/Computer Science
• Must have a matric
• Tertiary Education in IT related subjects, A+, N+, Microsoft Certified, Networking, MPLS-Fibre, Asset Management & Control, Security
• Proven experience in the management of IT Infrastructure and System Development role
• Proven record of identifying problems and resolving them
• Excellent written and verbal communication skills

go to method of application »

Business Overview / Job Purpose

To carry out duties to agreed level of performance and contribute to the continuous improvement of administration processes. To ensure that all risks are identified and assessed by using recognized, formal and structured processes. To facilitate effective risk management, implement risk reduction measures and establish a SHE and Quality plan to achieve targets and objectives within a specific time frame. Identify legal and other requirements and establish a system for early detection of non-compliance. Responsible for all SHEQ functions, checklists and audits for the DC.                                                  

 This is a busy, fast paced operation which offers many challenges and opportunities for the right person. This position is based at Ndlovu Park, Pietermaritzburg.

Role Outline

• To ensure full compliance to the requirements of the OHSA
• Assist with appointments of the Health & Safety Reps
• Ongoing training and communication to facilitate a safe, hygienic and healthy work environment
• General administration
• Machinery and equipment
• Occupational Health & hygiene, inclusive of the Battery Bay
• Maintain the risk programme and fulfil requirements of the risk department
• Responsible for auditing of all the functions to ensure that the requirements are constantly met at the highest standard
• Co-ordinate functions and training with the group OHS Officer and the group Risk Manager
• Conduct all SHEQ and Risk training that is required
• Conduct monthly Safety Meetings
• Assist Risk Management if and when required
• Enforce compliance to statutory regulations
• Induction and training of new employees
• Promote a healthy and safe environment / culture
• Day to Day Health & Safety issues – deliver toolbox talks
• Monitoring of SHEQ stats
• Recording of PPE issues and monitor their use
• All incidents / accidents reported and recorded in accordance with the Company Policy & Legislation
• Proactive identification of all risks and appropriate action implemented immediately – all relevant parties informed
• Monthly KPI’s are met
• Participation on stocktake preparation, planning and physical stock count
• Adhere to the units SHE rules and best practices
• Manage all legal files, inspections and preparations for site audits – external and internal
• Ensure product safety, quality and integrity are not compromised – BRC standard
• COVID 19 additional control measures {traceability} and reporting to DOL
• Support OMS champion and Operations in managing SOP’s / WI’s and maintaining Document Control

Resources                                                                                                                                                                                                                                                   

• Operational team
• Key Relationships
• Demonstrate a positive and respectful attitude towards others
• Works effectively as part of a team
• Deliver excellent customer service
• Work safely within the health, safety and environmental guidelines
• Attention to detail and accuracy
• Ability to work under pressure & adapt easily to changing environment

Qualifications

• Matric
• 2 – 3 years Logistics / Warehousing experience
• 2 – 3 years Health & Safety experience
• Completed SAMTRAC qualification
• Health & Safety qualification

Skills/Competencies/Experiences

• Computer literacy – email, windows, PowerPoint
• Ability to work within a rapidly changing environment
• To contribute to a productive work environment
• Deadline driven
• Good written and communication skills
• Overall knowledge of the Health & Safety function
• Ability to read, understand and follow directions / instructions
• Enforcement of Health & Safety procedures and identify hazards
• Achieve work targets and is willing to take on additional roles / responsibilities
• Excellent interpersonal, leadership, motivation, planning and control skills
• Good analytical, administrative and communication skills
• Industry / sector knowledge
• Ability to communicate on all levels
• Ability to work under pressure
• Ability to handle confidential documentation and information
• Attention to detail
• Ability to influence and negotiate at all levels
• Security knowledge and skills
• Achievement drive and initiative
• Quality knowledge and skills
• Service delivery
• Housekeeping
• Customer service
• Be actively involved in and support change initiatives                                                                                                     
• Honesty - pride in your job and an eye for detail                                                                                               
• Ensure housekeeping / hygiene in the Warehouse is up to standard                                                                       
• Operate with integrity and ethical values
• Ensure that product safety, quality and integrity is not compromised
• Report any person’s behaviour that may impact on the safety, quality and integrity of the stored product
• Ability to communicate effectively with team members                                                               
• Good problem solver
• Ability to enforce Health & Safety procedures and identify hazards – awareness of the importance of security
• Ability to work additional and flexible hours - overtime                                              
• Person should know what products are handled by the Company                                           
• Knowledge of client’s requirements and customer needs                                                           
• Good understanding of quality as a key value                                                                  
• Operational knowledge and understanding of service delivery                                                                
• React to customers in a courteous and professional manner and maintain at the highest level

Languages

• English - verbal and written.