Jobs at Dis-Chem Pharmacies

Essential:

• Grade 12 – Matric or a Senior Certificate
• Grade C accreditation with the PSIRA
• A general minimum exposure of at least 3 years in the retail industry, such as shopping malls and warehouses

Advantageous:

• At least 1 year specific previous experience in a similar role

Job Specification…

• Be vigilant and alert of surroundings to identify suspicious activities and apprehend criminals or remove violators according to the legal authority invested in the industry and Dis-Chem standard operating procedures for the specific post through.
• Random patrols of the premises on regularly basis to ensure optimal visibility and reduce risks.
• Monitor and control access to the premises by documenting and regulating entrance into the site by vehicles or pedestrian’s access points to allow entry only to individuals with the correct authorization.
• Investigate and report signs of damage or unlawful entry as it occurs to management and act accordingly in the best interest of protecting Dis-Chem assets.
• Be clearly visible as far as reasonably possible as deterrent to discourage criminal activities, prevent theft, - damage, - personal injury, and other dishonourable acts.
• Be professionally courteous and friendly, approachable, and willing to help others when receiving guests, customers and employees.
• Access control – searching of staff, suppliers and company merchandisers.
• Maintain and complete all registers and occurrence books.
• Cancel staff purchasers and goods declared.
• Supervise and check refuse removal according to Dis-Chem standards
• Protect the property and assets of the business from all dishonest persons, action or any acts of malicious behaviour that could result in the company suffering loss.
• Be present at your post at all times when on duty.
• Practice good customer service relations for all Dis-Chem internal and external customers.
• Report any unusual or suspicious behaviour by staff, customer or suppliers.
• Opening and closing procedures-to be present observant and vigilant at the opening and closing of the site.
• Ensure that all doors and windows are locked at the end each day.
• Ensure that all water taps turned off when applicable.
• Do continuous personnel frisking and searches on a daily basis.
• Do thorough and proper vehicle searches throughout the day.
• Report any suspicious incidents verbally to management in detail with the submission of a written detailed report as soon as conveniently possible.
• Contact policing and emergency authorities and make written or verbal reports to law enforcement officers when needed as legally required and in accordance of Dis-Chem procedures.
• When problem situations or crisis arise or have been dealt with to maintain observing surroundings and report to management on findings and or changes in identified that intensify the situation.
• After a crisis, report the incident to management, the police or the appropriate authorities (such as the fire services in the case of a fire outbreak) with a detailed written report concerning the incident and your activities around the incident.
• Monitor the alarm systems and or video cameras and operate detecting/ emergency equipment when needed.
• When working during the night or alone e.g. after hours render on-going surveillance of the premises by patrolling the grounds and using closed-circuit camera monitoring or alarm systems to detect and investigate suspicious activities to ensure that only legal entrance to the premises is maintained.
• In emergency situations provide assistance and the emergency teams e.g. alert first responders, clinic sisters, managers etc.
• Maintain order during evacuation procedures and at assembly points by providing exact directions or decisive actions to ensure the safety of lives and property by preventing stampedes and breakdown of law and order or illegal entrance to the premises.
• Offer on-going security advice and safety warnings and tips to ensure that all security and safety precautions are adhered to.
• Be vigilant - watch out for any suspicious activities that may mean a breach in security measures that have been put in place on the site.
• Interpret quickly whatever is seen and act accordingly.
• Respond quickly and correctly during crisis - be alert to avoid being caught unaware.
• Know how best to respond to various dangerous situations according to industry and Dis-Chem standard operating procedures.
• Getting help - During some very dangerous situations (such as armed robbery attacks or assaults with deadly weapons), waste no time in calling the police to prevent loss of lives or property.
• Take accurate notes of unusual occurrences and daily activities.
• Enforce rules and regulations to prevent criminal activity before it happens.
• Perform special duties - receive phone calls, respond to text and email messages, and run vital errands for the department according to Dis-Chem and industry standard operating procedures.

Competencies

Essential:

• PSIRA knowledge
• Fire emergency and relevant Health and Safety Training and exposure
• English – Read, write and speak well as it is the organization’s official language.

Advantageous:

• 3rd Language

Special conditions of employment:

• PSIRA registered.
• Grade C PSIRA accreditation.
• South African 
• MIE, clear criminal and credit.
• Driver’s license and own reliable transport and PDP when deployed as a driver.

Closing Date 06 October 2023

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Minimum Requirements:
Essential:

• Grade 12 - Matric or Senior Certificate
• Minimum 1 – 2 years’ experience in a similar role

Job Description:
Receiving and Capturing:

• Receive all warehouse goods and invoices in accordance with company policy and standard operating procedures.
• Return all unordered or damaged goods delivered to the store and accurately complete credit notes for non-acceptance.
• Capture invoices and check goods received against invoices for total accuracy.
• Ensure accurate verifying and capturing of physical goods receipts for the store in accordance with company policy and standard operating procedures.

Store Inventory Monitoring:

• Facilitate stock rotation to prevent stock from reaching its expiry date before selling.
• Ensure safe storage of products particularly fragile items
• Coordinate regular inventory audits.
• Place orders to replenish merchandise as needed.
• Regulate stock from receiving area to the storeroom.

Customer Service:

• Ensure Sales Assistants provide a friendly, helpful and courteous assistance while implementing a high standard of customer care and service.
• Escalate and investigate unresolved customer complaints to management.
• Check the manual point’s allocation on card reports and statements, to ensure all manual allocations are given through to store management daily.
• Adhere to excellent telephone etiquette at all-time according to Dis-Chem standard operating procedures.

Stock Loss Prevention:

• Ensure that outgoing stock/ items/ scripts are scanned and paid for.
• Keep daily takings (cash, cheques, vouchers, card slips, line voids and incomplete dockets) inside the till drawer until they are placed in the drop safe.
• Report bad and suspicious behaviour for both staff and customers to management.
• Ensure that no unauthorised access is granted to the store via the good receiving area.

Team Supervision:

• Supervise an accountable, full service team who understand and strive to meet the needs of all customers.
• Motivate optimal performance of team, ensuring all quality standards and agreed benchmarks and objectives are met.
• Train employees in order to know how to use all equipment in the correct manner and adheres to the appropriate use of the equipment.

Competencies
Essential:

• Knowledge of retail operations and administration
• Comprehending fundamental arithmetic’s
• Conveys ideas and facts verbally using language
• Addresses customer questions in a timely manner
• Basic computer skills(Word,Excel,and Outlook),numerical skills.SAP.UNISOLV

Special conditions of employment:

• South African Citizen
• MIE, clear criminal and credit
• Driver’s license and/or own reliable transport

Closing Date 07 July 2023

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Minimum Requirements…

Essential:

• Grade 12 / Matric
• Relevant Human Resources Qualification
• Minimum of 2 years’ relevant experience in a Human Resource environment
• Computer Skills – Microsoft Office: Word, Excel, PowerPoint and Outlook

Job Specification…

• Take ownership of assigned vacancies and ensure all recruitment activities are completed in a timely manner while maintaining a high quality of service and administration.
• Adhere to the POPI act at all times and ensure all candidate and employee personal information is handled in a professional and confidential manner.
• Create and post advertisements on approved platforms as required by the Senior Recruiter in the approved format.
• Ensure candidates shortlisted fits the job spec as received by management.
• Liaise with department managers with regards to setting up interview time, date and venue.
• Foster and maintain good working relationships with business and prospective hires.
• Assist in the building of talent pipelines in conjunction with the Senior Recruiter.
• Assist employees with all recruitment queries including active vacancy adverts, screening of candidates and setting up of interviews.
• Give relevant and accurate feedback to applicants regarding their application status.

Competencies

Essential:

• Maintain knowledge of recruitment best practice`s current and proposed legislation and regulatory requirements
• Knowledge of Retail positions and functions in a Store, Head Office and Branch
• English – Read, write and speak well
• Ability to work under pressure
• Deadline driven

Closing Date 20 July 2023

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Essential:

• Grade 12 / Matric
• Computer literate
• Sound numerical skills
• Willing and able to work retail hours

Advantageous:

• Previous receiving / retail / FMCG experience

Duties and Responsibilities:

• Accurately verify, scan and capture physical goods received for the store, in accordance with company policy and standard operating procedures
• Receive all warehouse goods and invoices in accordance with company policy and procedures
• Return all unordered or damaged goods delivered to the store and accurately complete credit notes for non-acceptance in accordance with company policy and SOPs
• Verify and check deliveries and invoices for total accuracy
• Ensure goods delivered are the goods invoiced and captured in terms of quantities, variant and condition
• Assist the Receiving Manager in preparing and logging warehouse claims on the warehouse claims system
• Ensure the flow of stock receipts through receiving is maintained, that deliveries arriving are receipted the same day and sent to the floor
• Process all returns to suppliers in compliance with company SOPs
• Ensure all physical controls over the goods receiving area are in place and operational
• Maintain storerooms are in an acceptable and orderly condition
• Assist in managing and controlling high-risk stock

Competencies:

Essential:

• Knowledge of receiving operating procedures, administration
• Strong command of the English language
• Effective interaction with suppliers, management, reps and staff
• Sound analytical skills
• Time management
• Heavy lifting + 20kg

Advantageous:

• Bilingual
• Operating of the stock rotating system

Closing Date 13 July 2023

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Essential:

• Grade 12 / Matric
• Computer literate
• Sound numerical skills
• Willing and able to work retail hours

Advantageous:

• Previous receiving / retail / FMCG experience

Duties and Responsibilities:

• Accurately verify, scan and capture physical goods received for the store, in accordance with company policy and standard operating procedures
• Receive all warehouse goods and invoices in accordance with company policy and procedures
• Return all unordered or damaged goods delivered to the store and accurately complete credit notes for non-acceptance in accordance with company policy and SOPs
• Verify and check deliveries and invoices for total accuracy
• Ensure goods delivered are the goods invoiced and captured in terms of quantities, variant and condition
• Assist the Receiving Manager in preparing and logging warehouse claims on the warehouse claims system
• Ensure the flow of stock receipts through receiving is maintained, that deliveries arriving are receipted the same day and sent to the floor
• Process all returns to suppliers in compliance with company SOPs
• Ensure all physical controls over the goods receiving area are in place and operational
• Maintain storerooms are in an acceptable and orderly condition
• Assist in managing and controlling high-risk stock

Competencies:

Essential:

• Knowledge of receiving operating procedures, administration
• Strong command of the English language
• Effective interaction with suppliers, management, reps and staff
• Sound analytical skills
• Time management
• Heavy lifting + 20kg

Advantageous:

• Bilingual
• Operating of the stock rotating system

Closing Date 13 July 2023

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Minimum Requirements:

• Grade 12 / Matric
• Basic Pharmacist Assistance qualification
• Registered with the South African Pharmacy Council (SAPC)
• Working experience on Unisolv
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language and a second language
• Willing and able to work retail hours 

Advantageous:

• Knowledge of Retail/ FMCG operations
• 3rd Additional Language
• Knowledge of or experience in SAP and E-Scripting
• Drug and family planning, and complementary medicine

Duties and Responsibilities:

• Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
• Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
• Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
• Assist with re-packaging of medicine
• Assist with the distribution and control of the stock of Schedule 1 to Schedule 5 medicines or scheduled substances
• Assist with the ordering of medicine and scheduled substances up to, and including, Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
• Assist with the reading and preparation of a prescription’ the selection, manipulation or compounding of the medicine; the labelling and supply of the medicine, in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
• Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the SAPC
• Capture script details accurately, and verify patients’ details on the system
• Ensure accurate picking /packing/labelling and checking of medication and be aware of common dosages as well as important drug interactions
• Give accurate instructions to patients regarding the correct use of medicine supplied
• Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
• Ensure all medications are checked for accuracy by and signed by a pharmacist
• Advise and assist patients at the dispensary, self-medication and front-shop
• Follow up with patients regarding script tracking report as requested by the dispensary manager, and follow up on appointments
• Explain medical aid costs to patients
• Provide information to individuals in order to promote health
• Process all paperwork necessary for the accurate submission of claims to medical aids
• Correct errors on scripts rejected by medical aid
• Ensure authorisation of chronic, HIV and AIDS and oncology medication
• Maintain customer profiles on the system
• Merge profiles locally and UCS should be notified to merge profiles centrally
• Take note of any message on the customer profile, and take suitable action
• Report on low / out of stock levels, and stock errors to the dispensary manager
• Receive dispensary stock in accordance with Dis-Chem’s SOPs, and merchandise according to FEFO
• Facilitate bi-annual stock takes
• Exercise stock, cash and asset control

Competencies:

Essential:

• English and 2nd language – Read, write and speak
• Good communication skills, listening
• Customer service/focus
• Strong attention to detail
• Sound numerical skills
• Problem-solving
• Team player
• Trustworthy and honest
• Time management
• Able to deal with pressure
• Computer literate – MS Office 

Advantageous:

• Knowledge of Retail/ FMCG operations
• 3rd Additional Language
• Knowledge of or experience in Unisolv, SAP and E-Scripting
• Drug and family planning, and complementary medicine

Closing Date 05 August 2023

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• The main purpose of this role will be to ensure the smooth and efficient operation of the TLC General Manager’s office. To handle a wide range of administrative and managerial tasks, enabling the TLC General Manager to focus on strategic decision-making and overall business growth.

Minimum Requirements…

Essential:

• Grade 12 / Matric with Accounting and Mathematics

Advantage:

• Office Administration Certificate

Job Specification…

• Manage the TLC General Manager calendar, schedule appointments, and coordinate meetings, both internally and externally.
• Prioritize and manage the TLC General Manager emails, correspondence, and other communications, ensuring timely responses and follow-ups.
• Prepare presentations, reports, and other business documents as required.
• Conduct research and gather information to assist the TLC General Manager in making informed decisions.
• Maintain an organized filing system for documents, reports, and records, ensuring easy accessibility.
• Handle travel arrangements, including flight bookings, hotel accommodations, and itinerary planning.
• Prepare expense reports and reconcile credit card statements on behalf of the TLC General Manager.
• Assist with organizing company events, conferences, and off-site meetings.
• Handle confidential documents and discussions with utmost professionalism and discretion
• Serve as a point of contact for internal and external stakeholders, demonstrating professionalism and confidentiality.
• Facilitate effective communication between the TLC General Manager and various departments, employees, and external partners.
• Screen incoming calls and messages, redirecting or responding to them appropriately.
• Maintain strict confidentiality regarding sensitive company and personal information.

Competencies

Essential:

• Computer Skills – Excel, PowerPoint, Outlook
• Strong verbal and written communication skills, including the ability to draft professional correspondence.
• Knowledge or experience in the retail/ pharmacy industry.
• Professional and friendly demeanour with exceptional interpersonal skills.
• Excellent organizational and time management skills, with the ability to multitask and prioritize effectively
• Ability to work independently and proactively

Special conditions of employment:

• South African citizen
• MIE, clear criminal and credit
• Reliable transport and/or own reliable transport

Closing Date 20 July 2023

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Minimum Requirements…

Essential:

• Grade 12 / Matric
• Degree / Diploma in Human Resources
• Minimum of 1 – 2 year’s general HR administration experience

Job Specification…

• Assist in the maintenance of Human Resource records by recording new hires, transfers, terminations and the tracking leave
• Provide general administrative support to the HR department
• To attend to payroll related queries.
• Provide information regarding payroll matters such as leave, provident fund and medical aid.
• Prepare and submit HR information reports
• Coordinate all HR projects and activities
• Prepare necessary HR documents i.e. employment contracts
• To perform on-boarding duties of new employees
• To prepare and amend HR documents, i.e. employment contracts and recruitment guides
• Assemble nomination attendance lists for training sessions
• To assist with the coordination of training sessions
• Reporting regularly on HR metrics, such as company turnover
• Ensure preparation of documents for CCMA cases
• Provide administrative support for all ER related processes
• To provide assistance with recruitment process by identifying candidates and performing reference checks,
• Ensure follow through with all relevant recruitment instructions as per managements requests within the agreed SLA.

Competencies

Essential:

• Excellent problem solving skills by identifying and analyzing problems
• Customer service focused
• Excellent organizing skills
• Ability to work under pressure
• Deadline driven

Advantageous:

Special conditions of employment:

• South African citizen 
• MIE, clear criminal and credit
• Driver’s license and/or own reliable transport

Closing Date 21 July 2023

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Minimum Requirements:

Essential:

• Grade 12 – Matric
• Tertiary qualification in General Nursing
• Degree/Diploma in Midwifery
• Registered with South African Nursing Council (SANC)
• Nursing practitioner must obtain BHF registration
• 2-3 years’ experience in practicing as a Primary Health Care Clinic Sister
• Computer skills – Microsoft Office: Word, Excel, PowerPoint and Outlook.

Advantageous:

• Minimum 5 years practicing as a Primary Health Care Sister
• Patient Record System & CKS & Allegra

Job Description:

• Perform Clinic Sister duties according to industry regulations and industry best
• Manage the average “feet-per-hour” rate and set clinic objectives to enhance patient
• Ensure all clinic services are available at the
• Keep accurate records of patient details, and ensure communication is followed up
• Ensure that the Clinic is open and operational according to the hours stated in the operational
• Process claims accurately and timeously according to industry
• Ensure all stock and equipment in the clinic is in a working condition according to industry
• Ensure stock is sufficient in the Clinic according to business
• Build and maintain healthy relationships with the following stakeholders: Patients, Store and Dispensary Manager, Colleagues, Medical Aids, Suppliers/Reps, key role players in the community, and other Healthcare

Competencies:
Essential:

• Knowledge of community health nursing, primary health care and/or occupational health nursing, family planning, cytology, IUD, pharmacology, EPI/cold chain management, STDs, emergency care, HIV/AIDS pre- and post-counseling, breastfeeding, pathology, wound care
• Quarterly CPD training; in-service training with Dis-Chem
• Strong command of English (written and oral)
• Understand the financial implications of meeting or not meeting set monthly targets
• Strong analytical skills relating to monthly clinic statistics and commission
• Emotional intelligence; entrepreneurial flair; trustworthy and honest
• Ability to manage team and self; be self-direct and self-motivated
• Time management

Advantageous: 

• Bilingual
• Knowledge and understanding of the business objectives
• Baby Immunisation Course (DoH/ Sanofi Pasteur); Family planning (DoH); Primary Health Care Course; Breastfeeding course; Disease management course

Closing Date 06 August 2023