Jobs at Discovery Limited

Role Description

• To transport the Healthcare professional to and from appointments. To transport medical samples to designated locations.

Key Outputs / Job Responsibilities 

• Transport the HCP to clients safely and on time in order for the HCP to conduct appointments as necessary
• Required to fulfil collection functions pertaining to laboratory samples and medical documents to maintain client portfolios
• Collect blood samples from drop-boxes and/or addresses for the purpose of medical underwriting
• Ensure all work is followed up on and is in line with documented Service level agreements
• Maintain discretion of client’s personal information to ensure confidentiality is not in breach.

Job / Role Requirements

Work Experience

Required

• 2-3 years working experience as a commercial driver
• Must have cognitive ability to handle receipts; read maps, road signs, maintain record of duty status, etc.
• Preferred (would be advantageous)
• Advanced driving course

Education / Qualifications / Accreditations with Professional Body

Education / Qualifications Required

• Matric
• BLS Certification
• Preferred (would be advantageous)
• Graduation from accredited commercial driving school

Technical Skills or Knowledge

Required

• Valid commercial Class A or B (Code 8 or 10) SA driver’s license.
• No traffic offences within the past 12 months.
• Microsoft Office proficiency
• working knowledge of vehicle safety and control systems
• Strong team player
• Pro-active and energetic
• Problem solving skills
• Excellent communication skills (verbal and written)
• Attention to detail
• Ability to handle pressure
• Willingness to work overtime
• Strong admin skills

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Key Purpose

• The role of an Instructional Designer at Discovery Insure involves developing high-quality training materials and continuously evaluating the learning cycle to ensure effectiveness. It also requires keeping materials updated to align with best practices

Areas of responsibility may include but are not limited to

• Consult with stakeholders across all relevant business areas to identify and address L&D needs.
• Develop tailored training materials that address specific operational challenges and enhance employee performance.
• Analyse data to identify engagement trends, make impactful recommendations, and suggest solutions.
• Maintaining and adhering to controls throughout the training development process such as version control, quality control etc.
• Maintaining currency of knowledge in the areas specific to learning and development, including but not limited to learning technologies, learning concepts.
• Support of eLearning clients to resolve functionality issues and liaise with LMS supplier on platform stability
• Design and develop learning material for online and classroom learning interventions. Must be familiar with using Authoring tool Articulate 360 knowledge
• Consult with business areas to agree on reasonable and achievable deadlines
• Train and provide guidance to the facilitators to ensure that learning outcomes are achieved through effective presentation of material
• Ability to develop material based on technical product information and specifications.
• Developing storyboards for digital training material, which could include online courses, videos, podcasts, infographics, and animations.
• Stay ahead of industry trends by incorporating the latest instructional design methodologies and technologies.
• Design training courses using Authoring tool Articulate 360 knowledge.

Skills and Knowledge:

• Creative and innovative
• Very good command of English language
• Demonstrate strong instructional writing skills
• Problem solving
• Project Management skills
• Learning & researching
• Adapting and responding to change
• Networking
• Self-management
• Design using Authoring tools
• Interpret technical data and specification documents into learning content

Education and Experience

Education:

• Matric
• Education & Training qualification, specifically Design & Development

Minimum Experience:              

• Minimum 5 years’ instructional design experience
• Short term Insurance knowledge - Advantageous

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Key purpose

• The vacancy is for an Instructional Design role within the Discovery Institute of Training. The role requires the Instructional Designer to develop training solutions and material for Discovery Bank employees, according to high quality standards. The role will also involve constant evaluation of the training cycle and regular updating of material.

Key outputs

• All work must be done accurately, comprehensively and in-line with set quality standards.
• Effectively follow the 6Ds methodology to develop all learning solutions.
• Consult with stakeholders across all relevant business areas to identify and address L&D needs.
• Gather information in relation to key needs and requirements of the area.
• Develop comprehensive curriculum to cater for the needs of specific areas.
• Design and develop training material and assessments for in-person and virtual training workshops and induction programmes, in line with the curriculum to ensure that learning outcomes are matched.
• Develop storyboards (only) for digital training material, which could include online courses, videos, podcasts, infographics and animations.
• Note: The Instructional Designer will not be responsible for any development of digital material as this function is fulfilled by the Multimedia design team.
• Consult with business areas to agree on reasonable and achievable deadlines.
• Train and provide guidance to the facilitators to ensure that learning outcomes are achieved through effective presentation of material.
• Support and provide guidance and feedback to junior instructional designers within the team.
• Maintain material and ensuring best practice guidelines are followed across the areas.
• Continuous evaluation of both facilitators and the effectiveness of training material.
• Ability to develop material based on technical product information and specifications.
• Manage projects within the portfolio, team, or department. This includes proactive communication, updates, and timelines.
• Apply planning and project management skills, as well as the use of project management tools.
• Set strategic portfolio goals and plan and manage new initiatives for the portfolio.
• Build and manage relationships with internal and external stakeholders.
• Analyse data to identify engagement trends, make impactful recommendations, and suggest solutions.
• Use approved AI technology effectively to enhance ID processes and develop deliverables.

Competencies

• Extensive experience in the application of the 6Ds methodology
• Creative and innovative
• Very good command of English language
• Demonstrate strong instructional writing skills
• Attention to detail
• Excellent project management skills
• Communicate effectively with diverse personalities
• Delivering results and meeting customer expectations
• Coping with pressure and setbacks
• Adapting and responding to change
• Relating and networking
• Applying expertise and technology
• Leadership skills.

Experience

The following qualifications and experience are required:

• At least two years Instructional Design experience.
• 2 years working experience in the same role. 
• Occupationally Directed Education, Training and Development Practitioner qualification (ODETDP).
• Knowledge and experience working in the financial services industry/with the Discovery Bank Product.
• Business related degree