Instructional Designer (Fixed Term Contract) at Discovery Limited

Key Purpose

• The role of an Instructional Designer at Discovery Insure involves developing high-quality training materials and continuously evaluating the learning cycle to ensure effectiveness. It also requires keeping materials updated to align with best practices

Areas of responsibility may include but are not limited to

• Consult with stakeholders across all relevant business areas to identify and address L&D needs.
• Develop tailored training materials that address specific operational challenges and enhance employee performance.
• Analyse data to identify engagement trends, make impactful recommendations, and suggest solutions.
• Maintaining and adhering to controls throughout the training development process such as version control, quality control etc.
• Maintaining currency of knowledge in the areas specific to learning and development, including but not limited to learning technologies, learning concepts.
• Support of eLearning clients to resolve functionality issues and liaise with LMS supplier on platform stability
• Design and develop learning material for online and classroom learning interventions. Must be familiar with using Authoring tool Articulate 360 knowledge
• Consult with business areas to agree on reasonable and achievable deadlines
• Train and provide guidance to the facilitators to ensure that learning outcomes are achieved through effective presentation of material
• Ability to develop material based on technical product information and specifications.
• Developing storyboards for digital training material, which could include online courses, videos, podcasts, infographics, and animations.
• Stay ahead of industry trends by incorporating the latest instructional design methodologies and technologies.
• Design training courses using Authoring tool Articulate 360 knowledge.

Skills and Knowledge:

• Creative and innovative
• Very good command of English language
• Demonstrate strong instructional writing skills
• Problem solving
• Project Management skills
• Learning & researching
• Adapting and responding to change
• Networking
• Self-management
• Design using Authoring tools
• Interpret technical data and specification documents into learning content

Education and Experience

Education:

• Matric
• Education & Training qualification, specifically Design & Development

Minimum Experience:              

• Minimum 5 years’ instructional design experience
• Short term Insurance knowledge - Advantageous