Jobs at Ericsson

About this opportunity

• We are now looking for an Account Manager to secure short and long-term profitable business for Ericsson through proactive business development based on fundamental understanding of the customers’ business, operations and objectives.
• Actively manage and mobilize internal resources to deliver efficient and effective end to end solutions allowing seamless transition from sales to operations.
• Develop both internal and external relation/s in order to actively contribute to making our customers and Ericsson successful.
• This job role will cover various portfolio offering and more specifically our radio and enterprise solution offerings, addressing the networks business of our customer.

What you will do

• part of the CU Sales team providing an overall accountability for all CU Sales activities ensuring profitability, compliance and proper governance.
• Support Opco Sales organization to ensure compliance to existing GFAs and agreements.
• Interface customer Group and Opco to maximize customer relationships.
• Knowledge pass over to CU account managers through sharing of the processes, best practices, protocols and sales strategies.
• Be expected to create sales opportunities that will generate profitability sales.
• Oversee optimization of the account team’s performance and to enable seamless transition to operations.
• Foster a close working relationship with the customer to understand and suitably address their needs.

The skills you bring

• University Degree in Business/Technology or similar
• Min 7 years of experience of relationship sales and 5 years from the ICT industry
• Domain experience: Mobile Networks / RAN / Enterprise
• Consultative selling skills and commercial understanding
• You will need to have customer and market insights as well as negotiation skills
• Leadership experience
• South Africa and Regional Mobile Industry experience
• Accountable and committed with a passion to win
• Perseverant and result oriented

go to method of application »

About This Opportunity

• We are seeking a dedicated and experienced Field Service Operations EHS Manager to join our team.
• In this critical role, you will oversee and manage Environmental, Health, and Safety (EHS).

What You Will Do

• Plan and follow-up EHS planned activities in daily basis.
• Conducts assessments on FSO EHS Inspectors work, Live activities and Post Activities.
• Lead/Audit training and experience for FSO Newly injected Teams and EHS Inspectors (On-job-training and mentoring)
• Incident Investigation training and Skills.
• Able to conduct Remote work activity audits, be able to identify hazard in second, from videos and photos.
• Review quality of FSO EHS Inspections.
• Provide required FSO Monthly KPI reports.
• Knowledge about Ericsson business and governance model.
• Formulating strategies and concepts.

Additional Requirement

To have extensive knowledge around the below:

• Working at Heights & Rescue methods.
• Rope Rigging Kits.

What you will bring

• Familiar with Ericsson Tools and processes.
• Very good leadership and management skills.
• Excellent social skills and strong customer orientation.
• People management skill (empower, delegate and follow up)
• Business Understanding.
• Stakeholder Management.
• Change and Improvement Management.

Qualifications

• Bachelor's degree in Environmental Science, Occupational Health and Safety, Engineering, or a related field.
• Professional certification in EHS (e.g. NEBOSH, OSHA ).
• Minimum of 5-7 years of experience in EHS management within telecom industry.

go to method of application »

About This Opportunity

• We are seeking a dedicated and Senior Field Service Operations Manager to join our team.
• In this role, you will be the key driver in effectively managing various implementation and operation services.
• You will oversee time, scope, and resource planning while adhering to global and local directives.
• It is not only about maximizing our commercial engagements but also ensuring the company's continuous compliance with Environmental, Occupational Health and Safety (E+OHS), data security, and privacy rules.

What You Will Do

• Define scope and workforce, planning and managing performance to ensure effectiveness and efficiency.
• Manage the financial performance of the roll-out phase within budget to support the financial success of the project.
• Drive change management through continuous measurement against KPI's and identifying areas for improvement.
• Monitor adherence to processes, regulations, and tools, taking impactful corrective action when necessary.
• Set up and manage acceptance procedures with customers and suppliers to secure timely acceptance and payment as per terms and conditions.
• Understanding of Service Delivery process, models, and strategy.
• Business and Customer Oriented and satisfaction.
• Knowledge about Ericsson business and governance model.
• Formulating strategies and concepts.

The Skills You Bring

• Familiar with Ericsson Tools and processes.
• Presentation, negotiation, and argumentation skills.
• Very good leadership and management skills.
• Drive innovation & commercial thinking.
• Decision making & initiating action.
• Ability to adapt to changes.
• Business Understanding.
• Stakeholder Management.
• Change and Improvement Management.
• Workforce management.

Qualifications

• Bachelor’s degree in engineering, or a related field.
• Minimum of 5-7 years of experience in Managing big organizations within telecom industry.
• Proven Experience in Telecom Managing Field Implementation Teams .