Jobs at Excellerate JHI

About the role

• Are you detailed-orientated and experienced in credit management within the property sector? Join our team as a Senior Creditor Control Administrator. You will be responsible for credit vetting, reporting, and providing essential support for legal and cost-related matters within the portfolio.

What you will bring

• Grade 12
• Certificate or diploma in credit management a recommendation
• Proven experience in legal processes, credit control, and credit vetting
• Advanced proficiency in Microsoft Office Suite (Excel, Word). Experience with SAP systems preferable.
• Professional and effective telephone communication skills
• Proficiency in financial reconciliation processes
• Strong administrative abilities with attention to detail

What you will be doing

As a Senior Creditor Control Administrator, you will ensure financial stability and efficiency in our property management operations through the following responsibilities:

• Credit Vetting Support: Conduct and report credit investigations within 48 hours, ensure quality and completeness of credit applications, maintain records of searches and investigations, assist with application blockages, and stay compliant with relevant Acts.
• Legal Accounts Reporting: Update and capture legal report progress, attend legal meetings, prepare write-off documentation, and assist with reconciliations on disputed matters.
• Credit Control Support: Manage rental payment allocations, perform collections, resolve queries, liaise with departments, issue final demand letters, and maintain tenant records.
• Legal Accounts Reconciliation/Payment: Reconcile attorney accounts, prepare payment vouchers, and generate legal collections reports.
• Unidentified Payments: Liaise with Credit Controllers and the bank to identify and reallocate unallocated payments.
• Record Keeping: Maintain and archive correspondence and records.
• Ad Hoc Duties: Support the Credit Management Department during busy periods and take on additional tasks as needed.

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About the role

• As a Portfolio Manager, you will oversee a range of buildings, ensuring their optimal performance across key areas including credit management, financial administration, leasing, and facilities maintenance. You’ll manage budgets, drive marketing and communication efforts, engage with communities and stakeholders, and implement business strategies. Leading and developing your team will also be crucial to ensure the effective execution of these responsibilities and the achievement of portfolio goals.

What you will bring

Inherent requirements for the position (non-negotiable)

• Minimum Grade 12.
• A business property-related tertiary qualification is preferred.
• Valid Fidelity Fund Certificate (FFC), as well as compliance in terms of the education requirements with the Property Practitioners Regulatory Authority (PPRA).
• At least 5 – 7 years of experience in property/centre management industry.
• Valid Driver’s license

Additional demonstrable requirements:

• Advanced Computer literacy, MS Office (including Excel), and property management systems, example SAP or MDA.
• Expertise in budgeting, financial management, and expense control.
• Awareness of property market trends and the ability to adapt strategies accordingly.
• In-depth knowledge of Commercial property management
• Working knowledge and understanding of technical aspects related to property maintenance and repairs.
• Strong verbal and written communication skills, with the ability to negotiate effectively and build relationships with tenants, brokers, and other stakeholders.
• In-depth knowledge of lease agreements and common law principles applicable to leasing.
• Understanding of relevant statutory requirements, Occupational Health and Safety, POPIA, FICA and relevant sections of the Labour Relations Act.
• Proven ability to manage and lead a team.

What you will be doing

• Team Leadership: Oversee performance management, training, and development, drive corporate culture change, and ensure a positive work climate. Ensure all team members are competent and address any performance issues promptly.
• Marketing of Space & Renewals: Manage the vacancy list and marketing plan, handle lease negotiations, and secure sustainable income streams. Ensure accurate contract administration and timely tenant installations. Monitor and address outstanding renewals.
• Property Management: Supervise service contracts, inspections, tenant installations, and maintenance. Ensure compliance with OHS Act and other statutory requirements, manage recordkeeping, and prepare management reports.
• Budgeting & Expense Control: Contribute to budgeting, manage income and expenses, oversee energy management, and monitor expenses. Evaluate income, manage outstanding rent-rolls, and handle legal cases.
• Liaison: Facilitate communication between tenants, clients, brokers, and the public. Address tenant issues, provide feedback to external clients, and assist brokers with queries and deals. 
• Revamps & Upgrades & New Developments: Purpose-Driven Planning with relevant teams

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About the role

• We are seeking an Operations Manager to manage inspection of buildings, management and control of service- and maintenance contractors, management and control of tenant installations and execution of building relevant activities as predetermined by Property Manager and Centre Manager

What you will bring
Inherent requirements for the position (non-negotiable)

• Minimum Grade 12 qualification
• Between 3 – 5 years of relevant experience in Facilities or Operations Management
• Electrical, mechanical, or construction background, as well as technical skills
• Experience in overseeing daily operations and coordinating team efforts.

Additional demonstrable requirements:

• Proficiency in computer applications including MS Office (Excel, Word, Powerpoint), as well as business systems such as SAP.
• Awareness and implementation of quality standards.
• Basic contract management abilities.
• Proven experience in managing and maintaining service level agreements (SLAs) with vendors and service providers.
• Working knowledge and understanding of lease conditions.
• Administration principles and reporting expertise.
• Understanding of cost budgeting and control.
• Working knowledge of statutory requirements, including the Occupational Health and Safety Act.
• Excellent communication skills (verbal and written)
• Proficiency in basic numeracy skills

What you will be doing

In this role, you will lead efforts in budgeting and expense control, building management and administration, facilities maintenance, and tenant installations. Some of the most important tasks include the following:

Budgeting & Expense Control: 

• Input on annual expense budget
• Control Monthly expense budget
• Manage & Create purchase orders on system
• Maintain stock register
• Manage & Issue work orders

Building Management & Administration:

• Manage and execute emergency and running maintenance
• Manage aspects like cleaning, security and allocation of building sites.
• Housekeeping inspections in accordance with inspection programme
• Reinstatement inspections
• Vacancy inspections
• CAD vs vacant space inspections
• Building inventory
• Monitoring of adherence to house rules and reporting transgression of User Clause
• Key Control
• Issue parking access permits & Auditing of access permits
• Energy Management (including meter readings) & Municipal Accounts (including electrical recoveries)
• Liaise with internal and external parties on aspects of good housekeeping
• Attend to logged calls
• Register feet-counts in shopping centers daily (Rental only)
• Populate and update on records
• Risk Management, example access control
• Implementation of emergency plans
• Implementation & Monitoring of statutory requirements
• Coordinating and processing Public Liability and Property Damage Claims
• Coordinating and Chairing OHSA Meetings

Tenant Installations, Revamps & Upgrades:

• Act as on-site project manager
• Manage smaller TI as well as smaller projects, including specifications
• Project Management of Revamps and Upgrading in conjunction with Centre / Property Manager

People Management:

• Performance Management;
• Training & Development

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About the role

• Join our company where you will manage the administration of the department’s day to day Accounts payable. To ensure that all invoices meet pre-set VAT requirements and correctness of billing. Accurate and timeous processing of invoices. Checking of payment runs. Compilation of audit documentation. Supplier queries and adhoc reconciliations.

What you will bring

Inherent requirements for the position (non-negotiable)

• Minimum BCom with Accounting III
• MDA experience 
• At least 2-5 years of relevant working experience in accounting or finance roles, ideally within the property management or real estate industry.
• Proficiency in SAP and MS Office Suite, particularly Advanced Excel, Intermediate Word, and Outlook.

Additional demonstrable requirements:

• Strong organizational abilities with attention to detail.
• Proven ability to prioritize tasks and meet deadlines effectively.
• Experience in complex financial analysis and reporting.
• Thorough understanding of financial policies and procedures.
• Familiarity with capital expenditure processes and management.
• Proficient in tax principles, including VAT, and their application.
• Sound understanding of International Financial Reporting Standards (IFRS).
• Analytical mindset with a strategic approach to financial management.
• Strong interpersonal and communication skills for effective collaboration across teams.
• Commitment to maintaining confidentiality and integrity in financial matters.

What you will be doing

As an important member of our team, you will undertake a variety of responsibilities crucial to the smooth operation and financial oversight of our property management division. Key duties include:

Finance administrator responsibilities include maintaining records for all transactions and preparing financial reports with knowledge of bookkeeping activities.

• Process Supplier and intercompany invoices
• Ensure all monthly invoices are received from suppliers
• Prepare Creditors Recons
• Resolve supplier queries
• Prepare Intercompany and Supplier approval lists and provide variance comments
• Generate weekly payment runs and sign off.
• Process Credit card expenditure
• Monthly credit card analysis and recon
• Maintaining of monthly supplier payment checklist
• Prepare intercompany balance confirmation letters
• General ledger maintenance.
• Vendor maintenance and BEE monitoring including the management of BEE certificates and affidavits upon expiry
• Preparation of BEE procurement report.
• Record keeping and archiving.
• Monthly reports and statistics from the system
• Best practices and corporate governance adhered to.
• Assist with statement runs

To attend to office administration ensuring:

• Filing and record keeping is updated, accurate and easily retrievable