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Facebook is looking for two people with crisis, risk management, or decision support experience gained in tech, business, or government policy to join our Strategic Response Policy (SR Policy) team. The team’s purpose is to handle crisis situations that require cross-functional coordination, and communication to senior leadership, in order to mitigate serious risks to the company or the community. This could relate to pieces of content posted on the platform, the impact of terrorist attacks and violent incidents on our platforms, and thinking strategically about how geo-political events may present policy risk. SR Policy sits within our Content Policy team which is responsible for setting our Community Standards and Business Policies governing content on the platform. The role of SR Policy is to help leadership make enforcement decisions in the most critical cases when operating under significant time challenge and stakeholder scrutiny. To do that we operate a global 24/7 on-call shift system, with responsiveness and accuracy of written communications being of paramount importance. You will need to be personally resilient, flexible and able to multi-task, enjoy quick turnaround work and be prepared to work on thematic issues that some may find emotive.You will be expected to operate independently, and be confident managing multiple internal stakeholders, balancing differing opinions and perspectives, and weighing up risk in order to provide effective policy advice to leadership. To do this effectively, you are likely someone who can think strategically about risk, whilst also able to probe into the detail of fast-moving situations. Someone who has operated at the intersection of policy and operations may be particularly suitable.You will based in the EMEA region and will provide a focal point for issues across Africa and Europe respectively. SR Policy is a global team that responds to issues across regions and time-zones. You will be expected to work on issues as they arise irrespective of geography.London is the preferred location for these roles but we will also consider Berlin, Paris, Johannesburg or Lagos.
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Preferred Qualification
Facebook is looking for a Policy Head to lead our human rights and at risk country strategy across Africa, the Middle East and Turkey. The Policy Head of Human Rights will partner with his/her human rights team, with the Regional Directors and Heads as well as the wider cross-functional teams at Facebook to identify and mitigating human rights risk across the region, to build partnerships to advance human rights and address opportunities to amplify human rights with our products and platform. As part of Facebook’s Africa, Middle East & Turkey Public Policy organization, the Human Rights AMET team is responsible for designing, developing and launching regional strategies that leverage the extraordinary reach of Facebook to promote positive human rights impact. We are looking for candidates who can build partnerships with the full complement of key stakeholders, including civil society, academics, government and other social impact stakeholders to mitigate human rights risk. You should have a clear understanding of relevant human rights issues, the policy challenges Facebook faces across the region related to human rights, ambitious and creative ideas about how to address them, and the ability to fearlessly execute. You must have the ability to rally colleagues from across the company to scale, run & measure the results of human rights impact assessments. You should be highly strategic, organised and impact oriented and thrive in a fast-paced work environment. This position can be located in London or Johannesburg and is a 12 month contract.
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