Jobs at Faircape Group

Job Description

• The Faircape Group owns and manages six luxury retirement/lifestyle villages within the Western Cape.
• We are currently seeking a dedicated Kitchen Sculler to service our facility Bridgewater Manor in Somerset West to sure that the kitchen area is kept clean and hygienic at all times.
• (Preference will be given to candidates residing within the areas closer to Somerset West)

 Job duties include, but are not limited to the following:

• To ensure that the kitchen is clean and tidy, equipment is clean and dustbins have been emptied
• Wash dishes, glassware, flatware, pots, or pans
• Ensure fridges, windows and walls are clean at all times
• Remove waste, placing it in designated pickup areas
• Maintain kitchen work areas, equipment, or utensils in clean and orderly condition
• To adhere to the health and hygiene standards in the kitchen

Experience and knowledge:

• 6 months experience in cleaning, preferably in hotels and restaurants (advantageous)

Qualifications:

• Relevant culinary qualifications would be advantageous

Skills and Attributes: 

• Able to work as part of a team in a busy kitchen environment
• Ability to follow sanitation procedures
• Excellent communication
• Reliable 
• Hardworking 
• Trustworthy
• Presentable 
• Ability to work to a schedule and follow instructions effectively
• Focus on excellence and high-quality standards 
• Excellent physical condition and stamina 

Specific Requirements

• Clear health record
• Clear criminal record
• Clear credit record
• Contactable references

Working hours: You will be required to work 16.25 shifts per month, according to the roster, from 07h00 to 19h00, Monday to Sunday. Need to be flexible to accommodate the standby procedure of the company.

Additional Benefits: 

• Bonus - Quarterly Bonuses are discretionary and based on individual performance and company performance. (Bonuses are paid every 3 months) 

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Job Description

• Faircape Restaurant and Catering, part of the Faircape Life retirement villages, is located across 6 prime locations in the Western Cape, providing high-quality meal and refreshment services to residents and patients in our onsite healthcare centres.
• We are looking for a Senior Food Service Manager (SFSM) who will work across all villages and oversee the front of house Food Service Managers and their teams. The successful incumbent will ensure service excellence, seamless operations, compliance with standards, comprehensive training across all sites, and exceptional resident satisfaction.

Duties include but are not limited to the following:

Front of House Service Oversight

• Oversee the delivery of high-quality meal and refreshment services across all villages (clubhouse, dining room, bar, healthcare, and coffee shop).
• Ensure Food Service Managers coordinate teams effectively to deliver exceptional service.
• Monitor, manage, and review FOH service standards at all villages.
• Implement and enforce operational procedures to support service excellence and consistency.
• Ensure FOH setups for meal services and events are completed timeously and according to standards.
• Ensure adherence to serving etiquette, presentation standards, and Faircape hygiene requirements.
• Meet and greet residents and manage compliments and complaints professionally.
• Ensure clubhouse and healthcare areas are correctly set up daily.
• Attend catering committee meetings where relevant.

Stock Control

• Ensure FSMs conduct daily, weekly, and monthly stock counts.
• Oversee ordering processes in conjunction with Kitchen Managers.
• Ensure stock of beverages, glassware, and FOH equipment is accurately managed and accounted for.
• Review daily stock updates and ensure variances are resolved.

Coffee Shop Management

• Oversee coffee shop service delivery, stock control, billing accuracy, and daily cash-ups.
• Ensure excellent customer experience and zero errors in billing and stock management.

Events Management

• Plan and coordinate village events with Village Managers and stakeholders.
• Ensure adequate staffing, budgeting, setup, service, and breakdown for all events.
• Ensure all décor and equipment is safely stored after events.
• Provide on-the-floor support during major events.

Daily Checks

• Ensure FSMs complete daily operational checks (lights, TVs, music, air conditioning, setups).
• Conduct verification checks during village visits.
• Report anomalies to Village Managers or Maintenance teams.

Billing

• Ensure accurate billing of meals, beverages, and bar items by FSMs.
• Ensure all slips are signed and billing follows procedure.
• Support Kitchen Managers with billing accuracy for stock alignment.

Staff Management

• Oversee the delivery of high-quality meal and refreshment services across all villages (clubhouse, dining room, bar, healthcare, and coffee shop).
• Ensure Food Service Managers coordinate teams effectively to deliver exceptional service.
• Monitor, manage, and review FOH service standards at all villages.
• Implement and enforce operational procedures to support service excellence and consistency.
• Ensure FOH setups for meal services and events are completed timeously and according to standards.
• Ensure adherence to serving etiquette, presentation standards, and Faircape hygiene requirements.
• Meet and greet residents and manage compliments and complaints professionally.
• Ensure clubhouse and healthcare areas are correctly set up daily.
• Attend catering committee meetings where relevant.

Stock Control

• Ensure FSMs conduct daily, weekly, and monthly stock counts.
• Oversee ordering processes in conjunction with Kitchen Managers.
• Ensure stock of beverages, glassware, and FOH equipment is accurately managed and accounted for.
• Review daily stock updates and ensure variances are resolved.

Coffee Shop Management

• Oversee coffee shop service delivery, stock control, billing accuracy, and daily cash-ups.
• Ensure excellent customer experience and zero errors in billing and stock management.

Events Management

• Plan and coordinate village events with Village Managers and stakeholders.
• Ensure adequate staffing, budgeting, setup, service, and breakdown for all events.
• Ensure all décor and equipment is safely stored after events.
• Provide on-the-floor support during major events.

Daily Checks

• Ensure FSMs complete daily operational checks (lights, TVs, music, air conditioning, setups).
• Conduct verification checks during village visits.
• Report anomalies to Village Managers or Maintenance teams.

Billing

• Ensure accurate billing of meals, beverages, and bar items by FSMs.
• Ensure all slips are signed and billing follows procedure.
• Support Kitchen Managers with billing accuracy for stock alignment.

Staff Management

• Oversee all Food Service Managers and their subordinates across multiple villages.
• Create, review, and manage staff rosters for direct reports.
• Ensure staff deployment aligns with service requirements.
• Ensure all FSMs manage their daily checks, service setup, and billing accurately.
• Conduct probation and performance evaluations timeously.
• Manage performance, adherence to job descriptions, and KPIs.
• Ensure full staff complement and effective allocation of duties.
• Relieve Food Service Managers when needed.
• Ensure staff are trained, supported, and performing at expected standards.

Training

• Identify development needs and create training modules.
• Plan, execute, and oversee ongoing training for FOH teams.
• Review and update training materials regularly to ensure relevance.
• Ensure 100% compliance with training schedules and competency assessments.
• Drive continuous improvement of service and staff capability.

Policies & Procedures

• Recommend procedural improvements and ensure approval processes are followed.
• Ensure policies and procedures are implemented, trained, and adhered to.
• Load policies onto the system within agreed timelines.
• Ensure FSMs and staff comply with operational rosters and service standards.
• Drive improved systems, controls, and customer service processes.

Reporting

• Submit complete, detailed daily and weekly reports.
• Highlight anomalies, concerns, and performance gaps.
• Provide action plans for each village visit.
• Escalate critical areas to the Claremont office.

Hygiene & Safety

• Ensure all staff comply with company hygiene and safety standards.
• Ensure uniforms are clean, presentable, and aligned with Faircape standards.
• Oversee safety and hygiene compliance in all working areas.
• Conduct ongoing training related to hygiene and safety practices.

Qualifications

• Matric
• Relevant tertiary qualification advantageous

Requirements & Experience

• Minimum 3 years’ proven hospitality experience
• Excellent knowledge of serving etiquette
• Basic wine knowledge
• Experience managing multiple sites advantageous
• Strong experience in training & skill development
• Strong computer literacy

Skills & Knowledge

• Ability to manage multiple catering and FOH service sites
• Excellent leadership and decision-making capability
• Strong organisational and time-management skills
• Ability and willingness to train, mentor, and manage teams
• Strong procedural and operational management skills
• High customer service orientation

Attributes

• Passionate, motivated, and energetic
• Professional, well-spoken, and well-presented
• Able to multitask and work under pressure
• Team-orientated with strong interpersonal skills
• Physically fit and able to support operations

Specific Requirements

• Clear health, criminal, and credit record
• Contactable references
• Valid driver’s licence and own reliable transport
• Ability to travel across villages and relieve FSMs

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Job Description

• Are you a dynamic, data-driven recruitment professional ready to take your next big leap? At Faircape Group, we’re not just hiring, we’re building the future of diverse industries, from healthcare and retirement living to solar energy, fibre/ISP services, property management, and utility infrastructure.
• We are looking for a Senior Recruitment Consultant (In-house) to join our team, based full time on-site at our Claremont office. 
• As a Senior Recruitment Consultant (In-house) , you’ll do more than fill roles - you’ll help shape teams, influence growth, and ensure we’re always hiring for impact. You’ll thrive in an environment that moves quickly, offers true variety, and values quality over quantity.
• This isn’t a standard recruitment desk. You’ll partner closely with stakeholders across operations, engineering, healthcare, finance, IT, and more - each with distinct hiring needs, challenges, and opportunities to learn. From sourcing Registered Nurses for our high-end healthcare facilities, to finding top-tier engineers, accountants, or customer service professionals, your role is essential to building the talent that powers our Group.

Why Join Us?

• Quarterly performance bonuses – your hard work deserves to be rewarded!
• Long service leave – we appreciate and recognize your dedication.
• Onsite Barista – enjoy free, barista-made coffee! 
• Subsidised vending machine snacks – quick energy boosts when you need them.
• Discounted internet (ISP) packages – stay connected at a reduced cost.
• Fixed Flexi-Time (06:30 – 18:30): You may adjust your start and end times within this window, on a fixed schedule agreed in advance. This provides flexibility while still supporting work–life balance.
• Subsidised parking – making your commute hassle-free.

Take the next step in your career—apply today!

You’ll manage the end-to-end recruitment cycle across various departments and business units, including:

• Partnering with hiring managers to define role requirements and ideal candidate profiles
• Crafting compelling job adverts that reflect our brand and attract high-quality applicants
• Posting vacancies on relevant platforms (job boards, LinkedIn, Facebook, internal systems)
• Proactively sourcing and engaging talent using LinkedIn Recruiter, Boolean search, and targeted outreach
• Building and maintaining a strong pipeline of both active and passive candidates
• Screening CVs, conducting telephonic interviews, and facilitating behavioural assessments
• Coordinating and managing candidate interviews, assessments, and floor evaluations
• Ensuring a consistent, professional, and engaging candidate experience from start to finish
• Coaching and supporting hiring managers in structured, competency-based interviewing
• Preparing interview guides and tools to ensure effective and unbiased selection
• Tracking and reporting on key recruitment metrics (e.g. time-to-fill, cost-per-hire, source quality)
• Prioritising role fulfilment timelines to minimise disruption to operations
• Conducting market research and salary benchmarking to stay competitive
• Acting as a Faircape brand ambassador in every interaction
• Building partnerships with universities, agencies, and professional networks
• Continuously improving recruitment processes, systems, and candidate experience
• Participating in cross-functional projects to enhance overall talent acquisition strategy
• Creating job descriptions where required, alongside the hiring manager

Qualifications:

• Tertiary qualification, e.g. Human Resources or Industrial/Organisational Psychology (advantageous) 

 Experience:

• Proven experience in a high-volume recruitment role, either in-house or agency-based.
• Hands-on experience using social media, professional networks, and Applicant Tracking Systems (ATS).
• Skilled in conducting competency-based interviews, screening candidates, and evaluating talent across a range of roles.
• Demonstrated ability to manage multiple vacancies simultaneously while maintaining quality and responsiveness.

Skills and Attributes:

• Technically savvy with strong computer literacy (Google Drive, Sheets, Docs preferred).
• Expert in using platforms like LinkedIn Recruiter, Facebook, and niche job sites for active and passive sourcing.
• Solid understanding of sourcing strategies and recruitment funnels.
• Exceptional verbal and written communication skills.
• Highly organised, detail-oriented, and adaptable.
• Able to remain calm and focused under pressure in a fast-paced, dynamic environment.
• Strong prioritisation and follow-through skills - able to meet deadlines without sacrificing quality.
• A positive, collaborative team player with a proactive mindset and strong interpersonal presence.

Specific Requirements:

• Clear health record
• Clear criminal record
• Clear credit record
• Two positive written references