Jobs at Fidelity Services Group

Minimum Requirements:

• PSIRA Grade A / B registration 
• At least 5 years’ experience in the security industry - related to serving clients in the industrial and retail sectors 
• Own reliable transport and valid Driver’s Licence is required
• Computer literacy on Microsoft Programs.
• Strong planning, leadership, organisational skills as well as good interpersonal and communication skills are essential.
• No criminal record
• Applicants to reside in Durban

Key Performance Areas: (not totally inclusive):

• Ensuring that contractual requirements are met as stipulated by the Client.
• Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered.
• Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
• Dealing with all required administration matters.
• Liaising daily with Branch management on various operational issues.
• Submitting relevant weekly / monthly incident and general reports as required by Management.

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Minimum Requirements:

• Minimum Matric Certificate
• Minimum 3 years of billing experience essential
• SAP Billing experience essential
• Computer Literate – excel essential

Skills & Attributes:

• Ability to meet strict deadlines.
• Numerical accuracy.
• Excellent verbal and written communication skills
• Attention to details.
• Ability to liaise professionally with personnel at all levels.
• Excellent telephone skills
• Solid attention to detail to ensure accuracy of information

Job Function:

• Process invoices daily/weekly/monthly
• Proactive identification of simplification/automation opportunities
• Process credit memos
• To participate in various ad-hoc projects where necessary
• Preparation of Billing reports

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Minimum Requirements

• Grade 12, Matric
• Minimum of 3 years experience as a  controller
• Computer literate
• No criminal record.
• PSIRA registered with a Grade C
• Must be fully bilingual
• Experience in Vehicle and radio monitoring highly advantageous
• Valid Drivers Licence required

Key Performance Areas (not totally inclusive)

• Regular communication with vehicles
• Monitoring vehicle on tracking system
• Report writing skills
• Ensure security and manage staff
• Planning of routes and schedules
• Communication with clients and sorting out their queries

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The overall purpose of job:

• To sell our commercial division products to new and existing commercial / industrial and corporate clients to meet and exceed the required revenue and client targets
• Senior consultants are expected to source and develop strong relationships with Commercial, Industrial and Corporate clients.

Duties and Responsibilities:

• Build relationships with and sell to existing FADT commercial clients
• Sell to new potential FADT commercial, industrial corporate clients
• Prepare and present quotes and if applicable contracts as per above requirement
• Complete all related administration
• Attend site meetings as necessary
• Prepare and present weekly sales reports
• Senior Consultants are expected to Coordinate Projects, Integrate various technologies,  Prepare proposals and presentations

Minimum Requirements:

• Matric or equivalent
• Valid Driver’s Licence
• Own reliable vehicle
• Previous sales experience (Residential or Commercial would be an advantage)
• Product knowledge on Intruder essential, advantage on CCTV, Fire Systems & Access Control
• Sales qualification would be advantageous
• Proof of previous sales to target

COMPETENCIES:

• Drive for results
• Attentive and energetic
• Time management
• Strong interpersonal skills