Jobs at FlySafair

Description

• Resolve all training-related queries as the first point of contact and refer any queries that cannot be resolved to the relevant person/department;
• Monitor training stock and stationary levels, and report to the relevant team member when orders are required;
• Assist with the ordering and coordination of training manuals/printing material and stationery;
• Assist with the compilation of trainee folders/ packs and printing of training documentation;
• Update training records for all trainees in line with regulatory requirements;
• File training records for ease of reference;
• Maintain the filing system and ensure that it is user-friendly;
• Process and prepare correspondence, or other documents as and when requested;
• Collect, sort, distribute, or prepare mail, messages, and deliveries;
• Compile and distribute minutes and reports when required;
• Book venues and meeting rooms upon request;
• Submit expense and travel claims on behalf of team members.

Requirements

• Grade 12 or Equivalent (Essential);
• 1-2 years administration experience (Essential);
• Experience in the aviation industry (Desirable);
• Sound knowledge of MS Excel, MS word and MS Outlook (Essential);
• Knowledge and understanding of Aviation training legislation (Advantageous);
• Administrative skills (Essential);
• Attention to detail (Essential);
• Organisational skills;
• Ability to multi-task and prioritise in a highly deadline-driven environment;
• Strong communication skills (verbal and written). 

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Description

• Use insights from stock reports to prioritise stock checks, identify discrepancies, and highlight areas requiring follow-up;
• Ensure operational processes are followed, offering on-the-floor support and corrective guidance to the team when needed;
• Review and validate recorded stock data to ensure accuracy and procedural compliance;
• Compile and submit routine management reports that summarise stock count results, variances, compliance findings, and practical recommendations;
• Serve as the primary point of contact to the team, resolving queries and ensuring smooth day-to-day operations;
• Follow up on reported discrepancies and compliance concerns;
• Support ad hoc stock control and compliance activities as required to maintain operational continuity;
• Provide daily guidance and support to ensure tasks are completed accurately and efficiently;
• Provide continuous feedback to operational teams to help improve stock accuracy, compliance, and overall workflow efficiency;
• Encourage, promote and embody a spirit of teamwork;
• Assess and optimise the performance of the team;
• Engage with flight crew, catering partners, and operational teams to clarify stock-related queries and resolve discrepancies in real time;
• Communicate stock variances, sealing issues, procedural gaps, and any non-compliance findings to relevant stakeholders clearly and promptly.
• Provide guidance to stakeholders to ensure they understand stock handling and compliance requirements as part of daily operations;
• Facilitate smooth coordination between the Stock & Compliance team and external partners during stock count activities.

Requirements

• Grade 12 or Equivalent (Essential);
• Relevant Diploma/Degree ((Preferred);
• 5 years relevant experience in a mid-sized organisation (Essential);
• Sound understanding of stock control procedures, stock counting, and data verification;
• Awareness of compliance and operational standards related to stock handling, trolley sealing, and secure storage.

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Description

• Check the work-pack prior to handing over to the AMO to ensure it is aligned with the aircraft Status report of due items/tacks as per SAM;
• Ensure that no defective or un-airworthy parts are installed in any component of FlySafair's aircrafts before released to service;
• Inspect and accept all incoming material, i.e. new parts, supplies and repaired parts from contract service;
• Perform quality technical inspections of aircraft, components parts, and systems;
• Ensure proper tagging and identification of all parts;
• Perform quality and safety inspections of on-site equipment and tooling used for aircraft maintenance, including calibration of precision test equipment as outlined in the Manuals;
• Perform in-progress and quality technical inspections during maintenance, repair modification, rework and overhaul of aircraft, aircraft components, and components parts, and assumes responsibility and final sign-off;
• Inspect job progress, procedures, and maintenance forms used in performance of aircraft maintenance work to ensure compliance with approved methods, data, procedures, and regulatory requirements;
• Inspect all incoming parts to ensure they carry approved documentation and certification;
• Conduct routine Aircraft Ramp Inspections;
• Ensure the accuracy and proper maintenance of the aircraft document library;
• Ensure proper procedures are performed on all completed work before it is released to service;
• Complete all inspection and maintenance records, reports and forms required before authorised release;
• Responsible for ensuring completion of required inspections and maintaining files of completed work orders and inspection forms in an efficient system;
• Conduct audits to ensure compliance with maintenance procedures and airworthiness standards;
• Write up discrepancies in accordance with procedures and submit reports of defects or unairworthy conditions as per Safair procedures.

Requirements

• Grade 12 or Equivalent (Essential);
• Trade certificate as Aircraft Technician (Essential);
• Aircraft Maintenance Engineer Licences (AME) with B737-400 and B737-800 rating (Essential);
• Relevant Diploma/Degree (NQF Level 6/7) (Advantageous);
• Minimum of 5 years' experience as an AME (Essential);
• Must have worked directly with the SACAA for at least 1 year (Essential);
• Sound knowledge of aircraft maintenance practices and aviation regulations;
• Familiar with the South African Civil Aviation regulations and Technical Standards;
• Proficient in the use of Microsoft Office (Word, Excel, PowerPoint and Outlook). 

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Description

• Assist passengers with ticket sales, bookings and flight changes including explaining rules, terms and conditions, regulations and procedures as and when required;
• Assist customers when there are flight disruptions and/or cancellations;
• Handle and safeguard of confidential information address any complaints in a professional and timeous manner;
• Escalate any problematic issues to the Supervisor on duty;
• Provide professional Customer service at all times.

Requirements

• Grade 12 or equivalent (Essential);
• Airport and ticket sales experience (Essential);
• Able and willing to work on weekends, public holidays, flexible hours, and shifts, as and when required;
• Good knowledge and understanding of a computer and Microsoft Office (Word, Excel and Outlook);
• Excellent understanding of delivering great customer service;
• Excellent written and verbal command of the English language including proper phone etiquette;
• Conflict resolution skills.