Jobs at Footgear SA

Requirements

Minimum requirements:

• 1-2 years of experience in a similar retail role is preferred
• Proficient in MS Office and retail management systems
• Strong understanding of cash handling, stock management, and compliance with administrative procedures
• Solid knowledge of retail policies and procedures
• Demonstrated experience in managing customer service, staff, stock, and sales
• Exceptional organizational and planning skills
• Flexible and available to work weekends, public holidays, and shifts as required

Key Responsibilities:

• Sales: Drive store performance by meeting and exceeding sales targets
• Stock & Inventory control: Maintain accurate stock levels and efficient stock management
• Operations & Administration: Oversee internal processes, ensuring adherence to policies and smooth day-to-day operations
• Employee satisfaction: Foster a positive and motivated team environment
• Customer satisfaction: Deliver exceptional service and resolve customer concerns effectively

What We’re Looking for:

• Strong communicator with the ability to engage and motivate the team
• Proven leadership and management skills
• Resourceful, with a solution-orientate approach to challenges
• A strong work ethic, with the ability to lead by example
• Excellent people skills and a natural ability to connect with both customers and staff

APPLY NOW!

Closing date: 23 July 2026

go to method of application »

As the Senior Sales Generator (2IC), you’ll play a critical role in the day‑to‑day success of the store by:

• Driving sales performance through customer engagement and conversion
• Acting as second‑in‑charge in the Store Manager/Supervisor’s absence
• Leading by example on the sales floor
• Coaching and motivating the team to hit daily and monthly targets
• Upholding visual merchandising and brand standards
• Assisting with stock control, shrinkage prevention, and housekeeping
• Ensuring service excellence at all times

Key Responsibilities

• Assist the Store Manager/ Supervisor in achieving sales targets, KPIs, and store profitability
• Lead, motivate, and support the store team to deliver excellent customer service
• Supervise daily store operations, including opening/closing procedures
• Ensure effective stock control, stock loss prevention, and merchandising standards
• Handle customer queries and complaints professionally and efficiently
• Support staff training, onboarding, performance management, and discipline where required
• Ensure compliance with company policies, procedures, and health & safety standards
• Step into the Manager on duty MOD (Manager on Duty) role when required

Key Competencies

• Leadership and team motivation
• Strong communication and interpersonal skills
• Problem-solving and decision-making ability
• Results-driven with good attention to detail
• Ability to work under pressure in a fast-paced retail environment

Requirements

• Matric / Grade 12 preferred
• Minimum 2+ years’ retail experience, with at least 1 year in a key-holder/supervisory capacity/role
• Proficient in MS Office and retail management systems (POS)
• Strong understanding of cash handling, stock management, and retail administration
• Good working knowledge of retail policies, procedures, and compliance
• Proven experience managing customer service, staff, stock, and sales
• Excellent organisational and planning skills
• Ability to work retail hours, including weekends and public holidays

WHY JOIN US?

• Work for a recognized footwear retail brand
• Be part of a high‑energy, performance‑driven team
• Opportunity for career growth and development
• Gain valuable store leadership experience

go to method of application »

Key Responsibilities

Employee Administration

• Create and maintain employee files.
• Ensure employee records are accurate and up to date.
• Capture employee information on HR systems.
• Assist with employment contracts, letters, and HR correspondence.
• Maintain confidential employee information in accordance with POPIA.

Onboarding & Offboarding

• Coordinate new employee onboarding documentation.
• Track completion of onboarding requirements.
• Assist with exit administration and filing of termination documentation.

Payroll & Benefits Administration

• Assist with capturing leave and absenteeism records.
• Support payroll preparation and employee information updates.
• Maintain employee benefits records and documentation.
• Resolve basic employee payroll-related queries.
• Provide current and former employees UIF documents

General HR Administration

• Prepare HR reports and spreadsheets.
• Assist with HR projects and employee engagement initiatives.
• Manage filing systems, both electronic and manual.
• Handle general HR queries from employees.
• Perform other HR administrative duties as required.

Requirements

Minimum Requirements

Qualifications

• N4, N5 and N6 Certificate in Human Resource Management or statement of result if not yet received certificates
• Must require 18 months workplace experience to obtain a National N Diploma.

Experience

• No prior work experience required.
• Previous administrative experience will be advantageous.

Knowledge

• Basic understanding of Human Resources principles.
• Understanding of labour legislation principles.
• Knowledge of recruitment and employee administration processes.
• Familiarity with POPIA confidentiality requirements.

Skills & Competencies

• Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Administrative and organizational skills
• Attention to detail
• Time management
• Professional communication skills
• Confidentiality and integrity
• Problem-solving ability
• Ability to work independently and within a team
• Strong willingness to learn and develop

Personal Attributes

• Positive attitude
• Professional and reliable
• Customer-service orientation
• Adaptable and flexible
• Eager to learn
• Self-motivated
• Strong work ethic

go to method of application »

As the Senior Sales Generator (2IC), you’ll play a critical role in the day‑to‑day success of the store by:

• Driving sales performance through customer engagement and conversion
• Acting as second‑in‑charge in the Store Manager/Supervisor’s absence
• Leading by example on the sales floor
• Coaching and motivating the team to hit daily and monthly targets
• Upholding visual merchandising and brand standards
• Assisting with stock control, shrinkage prevention, and housekeeping
• Ensuring service excellence at all times

Key Responsibilities

• Assist the Store Manager/ Supervisor in achieving sales targets, KPIs, and store profitability
• Lead, motivate, and support the store team to deliver excellent customer service
• Supervise daily store operations, including opening/closing procedures
• Ensure effective stock control, stock loss prevention, and merchandising standards
• Handle customer queries and complaints professionally and efficiently
• Support staff training, onboarding, performance management, and discipline where required
• Ensure compliance with company policies, procedures, and health & safety standards
• Step into the Manager on duty MOD (Manager on Duty) role when required

Key Competencies

• Leadership and team motivation
• Strong communication and interpersonal skills
• Problem-solving and decision-making ability
• Results-driven with good attention to detail
• Ability to work under pressure in a fast-paced retail environment

Requirements

• Matric / Grade 12 preferred
• Minimum 2+ years’ retail experience, with at least 1 year in a key-holder/supervisory capacity/role
• Proficient in MS Office and retail management systems (POS)
• Strong understanding of cash handling, stock management, and retail administration
• Good working knowledge of retail policies, procedures, and compliance
• Proven experience managing customer service, staff, stock, and sales
• Excellent organisational and planning skills
• Ability to work retail hours, including weekends and public holidays

WHY JOIN US?

• Work for a recognized footwear retail brand
• Be part of a high‑energy, performance‑driven team
• Opportunity for career growth and development
• Gain valuable store leadership experience

go to method of application »

Key Responsibilities

Sales & Performance

• Achieve and support store monthly sales targets (turnover, units per transaction (UPT), and average transaction value (ATV))
• Monitor daily sales performance and provide feedback to the team to improve results
• Drive conversion rates through active selling and customer engagement

Team Leadership & People Management

• Supervise and support team members to meet individual and team sales KPIs
• Conduct on-the-floor coaching and provide regular performance feedback
• Assist in managing staff attendance, punctuality, and productivity in line with company standards
• Support implementation of performance improvement plans (PIPs) where required

Customer Experience

• Ensure delivery of excellent customer service standards aligned to Footgear expectations
• Monitor and reduce customer complaints, ensuring resolution within required turnaround times
• Drive customer engagement behaviours (greeting, upselling, product knowledge

 Stock Control & Merchandising

• Oversee stock accuracy through regular counts and adherence to stock control procedures
• Minimize stock loss by maintaining shrinkage within acceptable company thresholds
• Ensure visual merchandising standards are implemented and maintained
• Drive stock replenishment to ensure product availability and sales optimisation

Store Operations & Compliance

• Ensure store is compliant with company policies and procedures requirements
• Maintain store standards in line with housekeeping and health & safety guidelines
• Support preparation for internal audits and stock takes, ensuring documentation is accurate and up to date
• Ensure all cash handling procedures are followed with zero tolerance for variances

Visual Merchandising & Brand Standards

• Ensure all visual merchandising is implemented in line with Company guidelines and seasonal campaigns
• Monitor and improve product presentation to drive sell-through and customer engagement
• Ensure key product lines are positioned to maximise sales performance and visibility
• Conduct regular floor walks to identify and correct merchandising gaps
• Implement and maintain promotional displays within required timelines
• Ensure pricing accuracy and ticketing compliance across all merchandise
• Drive team accountability for always maintaining consistent visual standards

Reporting & Administration

• Assist with completion of daily, weekly, and monthly store reports (sales, stock, staff performance)
• Monitor key store metrics and escalate performance risks
• Ensure accurate capturing of data on all relevant systems

Requirements

• Matric (Grade 12) preferred
• Minimum 2–3 years’ retail experience (supervisory experience advantageous)
• Must be computer literate; email & basic Microsoft Office (Word, Outlook, Excel) and comfortable using retail systems (POS)
• Strong leadership and team management skills
• Strong understanding of retail KPIs (sales, shrinkage, conversion, ATV, UPT)
• Ability to work retail hours, including weekends and public holidays
• Good Interpersonal skills

What We Offer

• Opportunity to grow within a leading retail brand
• Exposure to store leadership and operational management
• Dynamic and supportive team environment
• Ongoing development and career progression

 Employment Equity

• Footgear is committed to Employment Equity and diversity.
• People with disabilities are encouraged to apply.

Closing Date- 23 July 2026