Jobs at GitLab Inc.

About the role

• As a Staff Engineer in  GitLab's Developer Experience organization, you'll help drive engineering excellence at GitLab by creating tools that measure, analyze, and optimize development workflows and lead initiatives that enhance developer productivity.

What you'll do

• Contribute to the overall direction of the Developer Experience stage and Engineering-wide developer productivity initiatives through cross-team collaboration and technical leadership.
• Teach, mentor and grow engineers across teams while providing technical guidance aligned with strategic objectives
• Plan and execute improvements with a 12-month roadmap that supports stage-level OKRs
• Solve complex, ambiguous technical problems across teams, innovating through experimentation and boldly tackling large-scale challenges.
• Partner with the Management team, and enable Staff Engineers to engage on stage-level aspects of larger initiatives.
• Propose technical implementations that support architectural changes that solve scaling and performance problems.
• Interact with customers and other external stakeholders as a consultant and spokesperson for the work of your stage.
• Represent GitLab and its values in public communication around broader initiatives, specific projects, and community contributions.
• Ship features and improvements independently with minimal guidance while mentoring other team members

Examples of initiatives you will work on

• Provide architectural leadership for improving merge request cycle time, CI/CD infrastructure, and development environments
• Drive technical solutions for code quality, performance optimization, and test framework enhancements
• Implement metrics and instrumentation to guide data-driven feature development
• Align stage level technical direction within Developer Experience and also across DevSecOps lifecycle stages

What you'll bring

• Strong proficiency in developing in Ruby or Golang (Ruby preferred)
• Strong experience working on public cloud infrastructure (GCP, AWS, or Azure) and managed compute platform (e.g, Google Cloud Run)
• Strong understanding of Infrastructure as Code & configuration management (Terraform & Ansible)
• Track record building developer tools that improve velocity, quality, and code health
• Experience with comprehensive testing approaches and product launches
• Strong experience with software design and architecture.
• Technical leadership experience setting direction and guiding project teams
• Background in engineering productivity, developer tooling, and test automation
• Experience managing data and building visualization with analytics platforms (e.g, Snowflake)

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An overview of this role

• Join our team as an Accounts Receivable Associate and play a pivotal role in ensuring the financial health of our organization. In your daily tasks, you will diligently collect on your assigned accounts, and leverage Tesorio for task management and dunning notices. On a weekly basis, you will review accounts on support hold, handle portal customers uploading invoices/portal set ups, and support Zendesk triage for the AR team. If you're a meticulous and results-driven professional with a passion for accounts receivable management, this role offers an exciting opportunity to contribute directly to our financial success.

What you’ll do

• Support weekly reconciliations of Professional Services Billing.
• Prepare weekly PO/Portal reconciliation reporting and submission of billing in 3rd party billing portals.
• Support AM/PM Zendesk ticket triage for Accounts Receivable Team.
• Handle low-moderate collections.
• Perform additional duties as assigned.
• Back up for posting of cash receipts and report preparation.

What you’ll bring

• 1-2 years Accounts Receivable experience.
• 1-2 years in SaaS/software preferred.
• Solid understanding of accounts receivable and financial concepts.
• Ability to work and achieve deadlines independently.
• Excellent verbal and written communication skills and ability to collaborate with cross-functional teams.
• Ability to adapt to business technology and leverage available resources.
• Knowledge in Zuora Billing, Salesforce CRM, Tesorio, 3rd party billing portals (Ariba, Coupa), Google Suite (Gmail, Docs, Sheets, etc.).
• You share our values, and work in accordance with those values.
• Able to work in a fast paced environment while meeting deadlines and objectives.
• Ability to use GitLab.