Jobs at Growthpoint Properties

Key Performance Areas

Financial Management 

• To prepare, manage and load the technical budget (Capex and R&M) including forecasts and budget variance reports.
• To prepare required technical and financial reports and feedback  to management.

Asset Maintenance and Management 

• Set and implement planned / preventative / emergency maintenance in conjunction with the Line Managers and Facility Managers, as well as disaster and emergency planning.
• Manage both “hard” and “soft” services, monitoring the quality of services and deliverables including monthly KPI management provided by suppliers, ensuring they are within budget by negotiating the most advantageous pricing structure.
• Ensure that life cycle planning and preventative maintenance plans over a 3–5-year period are set for property under management.
• Ensure effective asset control by setting and managing the asset register, on the Growthpoint Management Service Desk (GMSD).
• Oversee and control all maintenance/stock control inventory / spares and tools.
• Implement energy saving programs (‘green’ principles), environmental and sustainability methodology.
• Assisting management of the utilization of municipal and utility management to ensure optimum recovery ratios.
• Assisting management of utility reports, including billings and associated meetings with utility consultants, as well as implementation to resolve issues.
• Manage and scrutinise monthly and daily solar performance and reports (if applicable).
• Conduct inspections, including technical, housekeeping, service contract and take on and take back inspections.
• Manage borehole installations to optimal performance and the reporting thereof.
• Assume responsibility for the security of all the Centre facilities.
• Identify security threats and develop action plans for the prevention of incidents.
• Ensure all buildings, grounds and equipment are maintained and in optimal working condition.
• Stay abreast of changing technical market trends.

Procurement

• To contribute to the specifications to SLAs for approved service providers in conjunction with the Procurement team, including company procurement strategy.
• Ensure all contractors appointed are in line with Procurement policies.

Health and Safety/Risk Management

• To ensure that compliance is maintained with building and statutory regulations, as per the Health and Safety Act and ASIB requirements.
• Ensure all internal systems are updated.
• To register and monitor insurance processes to finality.
• Establish and maintain security systems for the Centre and tenants.
• Establish and maintain security information network.
• Liaise with SAPS and other local authorities.
• Establish and practice regular emergency and evacuation plans of the Centre.

People Management

• Identify skills gaps as well as the required training for the team members in your team and mentor them. 
• Manage and coordinate staff activities and deliverables, implementing work schedules and effectively using the company performance and development management system.
• Drive the overall engagement and alignment of the team.

Customer relations

• Manage and respond timeously to technical complaints and queries received from clients and identify trends in complaints.
• Manage the relationship with the tenants, including tenant installations and asserting budgetary control.

Requirements
Education

• A Diploma or Degree in Mechanical/ Electrical or Qualified tradesmen (electrician, plumber, boilermaker, etc.) or a certificate in facilities management 
• Engineering/ Building Science/ Construction and Facilities Management. 

Experience

• Minimum 5 years of Property or Built Environment experience within a Retail shopping centre environment. 
• Experience with Solar installations and Generators.
• Experience in working with Local Economic Development or Business Forums.

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Key Performance Areas

Financial Management

• Preparation, Implementation, monitoring, and reporting on Capex and OPEX budgets.
• To monitor, investigate and report on optimum recoveries on all utilities, including the required meetings.
• Ability to read and track income statement movements, including analysis of accounting transactions.

KPI Management

• Optimise the life span of the buildings by determining the maintenance requirements and creating a maintenance plan within the allocated timeframes at optimal costs while continually re-evaluating. 
• Manage the implementation of planned maintenance activities and ensure ongoing execution by project managing the entire process. 
• Provide technical and operational support and assistance to the Portfolio. 
• Ensure compliance to statutory regulations, policies, and procedures by conducting inspections and liaising with tenants to assist with non-compliance. 
• Monitor BO installations, take-on inspections, and take-back inspections. 
• Project manage the refurbishments, redevelopments, additions, CAPEX projects, TI’s and redecorations of buildings. 
• Conduct building inspections to ensure standards are maintained.
• Identify opportunities to optimise the performance and efficiency of the building (i.e., water saving initiatives – greening initiatives) and to ensure the delivery of high value-add recommendations.
• Ensure proactive life cycle management of all assets within the Portfolio.
• Ensure year on year proactive maintenance planning of all assets within the Portfolio.
• Procurement – Align supplier management / procurement with GPT objectives.
• Leverage technology advances to ensure best practice implementation within the Portfolio.
• Assist with sustainability plan and roll out of initiatives.

Risk Management

• Ensure full adherence to the OHS requirements as outlined by the National Facilities Manager to minimize risk across the portfolio.  
• Ensure procedures are in place to mitigate and manage risk, ensuring buildings are compliant to prescribed legislation, implement corrective action when required.
• Oversee My Buildings proactively with the Building Managers team.

People Management

• Manage and coordinate staff activities and deliverables (Building Managers, and Handymen), by ensuring compliance to policies, upskilling staff, and effectively using the company performance and development management system. To share all relevant information with the team as well as provide support (answering queries and providing advise).
• Assist in the recruitment of technical staff for the sector.
• Ensure statutory and compliance training is implemented across the portfolio.
• Ensure recruitment is done in line with the transformation policy
• Provide leadership and guidance to the team
• Set clear performance targets for the team
• Ensure performance management is done in a consistent way throughout the portfolio

Administration

• Perform administrative functions such as issuing of orders and processing of invoices in accordance with the company procurement policy.
• Ensure timeous and accurate report writing.
• Oversee Growthpoint My Buildings Platform effectively and drive Statutory and Preventative schedules. Managing reports & follow up.
• Track SLA’s and ensure implementation thereof.
• Oversee Asset Register with Building Managers.
• Oversee Roof Schedules in conjunction with Building Managers.
• Oversee Sprinkler schedule in conjunction with Building Managers.
• Oversee SAPOA Records and Property Information schedules.
• Oversee Small Works Rates and facilitate the small works RFP.

Stakeholder Management

• liaise with clients, responding to queries in quick turnaround times and generally manage the client-landlord relationship.
• Effectively manage service providers, to ensure effective and efficient service delivery in a cost-effective manner and in line with good business practices.
• Attend and manage KPA meetings with service providers.
• Manage Performance management and KPIs of service providers.
• Share knowledge and information across sectors and regions in improving collaboration.

Requirements
Education

• A Tertiary qualification in the field of Engineering or Construction Management. BSc or equivalent.
• Artisan by Trade advantageous, along with being a Member of the Engineering Council of SA.

Experience

• 10 years’ Facilities and Built Environment experience.
• Proven People Management experience