Jobs at Hello Group

Non-Negotiable Educational Requirements

• Matric Certificate.

Preferred Educational Requirements

• BCOM Degree or Diploma (preferred but not essential).

Non-Negotiable Experience

• Proficiency in the Microsoft Office Suite.
• Experience with Outlook.
• Advanced Excel skills.

Preferred Experience

• Administrative experience, particularly in a support role.
• Exposure to sales processes or a sales environment.

Key Responsibilities

Communication Coordination:

• Serve as the primary link between managers, customer service representatives, and the home office in Centurion.
• Respond to calls and requests from managers to gather information from employees or the office.

Employee Tracking & Performance Monitoring:

• Track employees' clock-in and clock-out times.
• Maintain and report on employee performance statistics to the managers.

Lease & Document Management:

• Manage lease agreements for relevant offices or resources.
• Ensure timely delivery of documents to and from managers and other stakeholders.

Administrative Support:

• Keep managers’ documents organized and up-to-date.
• Monitor deadlines and ensure they are met, alerting managers as needed.

General Support for Managers:

• Be available for calls, requests, and urgent tasks from managers.
• Facilitate seamless communication between managers and the home office or field employees.

go to method of application »

EDUCATION AND EXPERIENCE

• Tertiary qualification in Marketing, Business Administration, or a related field
• Proven experience in sales and marketing, preferably in the township market or similar demographic

Duties and Responsibilities

Market research and analysis

• Conduct thorough research to understand the needs, preferences, and buying behaviors of township merchants
• Analyze competitor strategies and market trends to identify opportunities for growth

Sales strategy development

• Develop and implement effective strategies specifically targeted at the township market
• Monitor sales targets and performances against business goals, adjusting strategies as necessary

Marketing campaigns

• Design and execute marketing campaigns that resonate with township consumers, utilizing appropriate channels (community events, social media, etc.)
• Collaborate with the marketing team to create promotional materials that reflect cultural relevance and appeal

Relationship building

• Build and maintain strong relationships with local businesses, community leaders, and stakeholders to enhance brand visibility and trust
• Engage with customers directly to gather feedback and foster brand loyalty

Team leadership

• Lead and motivate a team of sales agents, providing guidance and support to achieve individual and team sales targets
• Conduct regular training sessions to improve product knowledge and sales techniques

Reporting and analysis

• Prepare regular reports on sales performance, market trends, and campaign effectiveness for senior management.
• Use data analytics to inform decision-making and refine strategies