Jobs at Hello Group

Description    

• A product analyst is a professional who uses data analysis and insights to assess and improve the performance of a product or service. Product analysts track market data, collect customer feedback, identify trends, and draw inferences about users’ needs and behaviors.

Key Responsibilities:

• Performance Monitoring: Continuously monitor and analyze system performance metrics to identify bottlenecks, inefficiencies, and potential areas for improvement.
• Issue Resolution: Investigate and diagnose system and performance related issues reported by business users or the development team and work on implementing solutions to enhance system performance.
• Performance Testing: Collaborate with the development team to conduct performance testing and benchmarking to proactively identify and address performance issues before they impact users.
• User Support: Assist business users in understanding and optimizing their use of applications and systems to improve performance.
• Performance Reporting: Generate reports on system performance, bottlenecks, and improvements to share with stakeholders, helping them make informed decisions.
• Collaboration: Work closely with the development team to provide insights into system and performance-related challenges and collaborate on solutions.
• Best Practices: Promote best practices for system usage, configuration, and optimization among business users.
• Documentation: Create and maintain documentation related to system performance, troubleshooting procedures, and optimization guidelines.
• Training: Conduct training sessions for business users and provide guidance on improving system performance.
• Emergency Response: Be available for immediate response to critical performance issues and provide guidance on mitigating their impact.

Minimum Requirements    

Qualifications and experiance :

• Diploma/Degree in Information Technology/ Business and.or Engineering

Experiance :

• 1-2 Years as First Line Query Support
• Experiance in Supporting Software 
• Experiance in Banking or Remittance

A must know: 

• JIRA
• Visio
• Confluence

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Job Summary:

• You are an Admitted Attorney/Advocate/Legal Practitioner with a passion for drafting and reviewing local and international contracts. You are well organised with an eye for detail. You are able to manage your own workload and prioritise your tasks. You work well under pressure and can work well independently and within a team.

Junior In-house Legal Counsel / Junior Legal Advisor

• Draft and review International Remittance/Money Transfer Agreements;
• Highlight the legal risks, and present mitigating factors concerning the identified risk(s) to relevant business units;
• Assist with the AML/CFT due diligence process;
• Assist with the onboarding of third-party service providers globally;
• Attend to all ad hoc legal matters affecting the remittance business and other business within the group;
• Draft legal letters for the group and draft ad hoc legal agreements (nationally and internationally);
• Assist in drafting and reviewing group policy documents;
• Draft, and review, various commercial legal agreements applicable to the group;
• Advise the group on general legal matters and stay up to date with legal/regulatory changes that have an impact on your business unit;
• Review and develop the group’s current legal processes;
• Meet predetermined targets and timelines as set by the Head of the Department in respect of the above from time to time;
• Refer matters to an external legal counsel should it be required and approved by the Legal Manager;
• Draft legal opinions; and Contract negotiations with third parties.

Regulatory Compliance

• Advise on the influence of legislation applicable to the different group divisions and their clients but with a primary focus on the remittance business;
• Provide oral and written legal opinion reports on research conducted as well as on various aspects of foreign and domestic law;
• Interpret contracts, legislation, and regulations;
• Compile regulatory compliance processes to assist the group in complying with regulatory obligations;
• Ad hoc regulatory compliance duties; and
• Meet predetermined targets and timelines as set by the Legal Manager in respect of the above from time to time.

General Legal Advisor Responsibilities - Legal Services

• Provide legal assistance under the umbrella of shared services to the group;
• Liaise with various divisions of the group as well as with external stakeholders regarding all legal matters; and
• Meet predetermined targets and timelines as set by the Head of the Department in respect of the above from time to time.

Legal and Compliance Administration

• Maintain legal agreement templates, including, but not limited to; non-disclosure agreements, Remittances / Money Transfer Agreements and other agreements;
• Ensure that the group is equipped with all the necessary resources and tools to fulfil all legal and compliance tasks; and
• Meet predetermined targets and timelines as set by the Head of the Department in respect of the above from time to time

Minimum Requirements    
EXPERIENCE AND EDUCATIONAL BACKGROUND:

• Bachelor of Laws (LLB) from a recognised university;
• Admitted as an Attorney/Advocate/Legal Practitioner (South Africa);
• Minimum of 3 years of post-admission experience in a legal advisory role;
• Extensive experience in drafting and reviewing a variety of contracts is essential to this position. Role has a large focus on agreements in foreign jurisdictions;
• Knowledge of local and international AML/CFT/KYC and FATF, preferable but not essential;
• Experience in Fintech, Financial Services or Remittance industry, preferable but not essential.

KNOWLEDGE, SKILLS AND ABILITIES:

• Exceptional written and verbal communication skills;
• IT literacy / Computer skills - MS Office;
• Good research ability;
• Good Organisational and Time Management Skills;
• Excellent Interpersonal Skills;
• Detail-oriented;
• Flexibility and ability to adapt to change;
• Problem solver;
• High level of integrity and professionalism.