Jobs at Huntswood

Job Overview:

• We currently have an opportunity for a Talent Support Administrator at Huntswood within our Talent Acquisition team, based in Umhlanga, Durban. 
• You will be responsible for the end-to-end recruitment administration for our South Africa locations (Durban and Cape Town) roles and ensure accurate reporting on all recruitment activities and effectively supporting candidates in the recruitment assessment centre in Durban.

Job Responsibilities

• Assisting candidates with application form and verification form completion prior to their interview
• Collect candidates’ documents
• Supporting candidates to complete the batch of assessments based on the identified estate/role
• Recording of assessment scores are recorded and shared with the second interviewer
• Recording assessments scores and interview outcome on pre-start list
• Capture candidate fingerprints for Biometric verification checks to be conducted
• Check twice daily the MIE feedback received and record on the pre-start list
• Daily update the applicant tracker indicating status on the application
• Update the pre-start list with the offer outcome
• Consolidate the list of accepted fully vetted candidates
• Create pre-start list for every training group 
• Scan documents to create the employment pack for HR
• Verification of login details against ID details as per the client requirements
• Cross reference new starter attendance registers and update the applicant tracker with attendance status
• Using the updated pre- start list contact candidates that have not arrived and given feedback to leadership team in real time
• Responsible for monthly recruitment resourcing report
• Weekly report for UK for all new starters and open vacancies
• MIE Report and tracking of expense per estate

 Job Requirements:

• Minimum of matric qualification
• 6-12 months experience in a role supporting recruitment activities, recruitment admin is essential
• BPO HR/Recruitment experience highly advantageous
• Completed HR tertiary qualification advantageous
• Strong proficiency in excel is essential in this role

 Skills Required:

• Must be well organised and place great emphasis on quality but also quick delivery, with a sense of urgency
• Must display a passion for recruitment with an innovative, creative, collaborative attitude

go to method of application »

• Right now, we’re recruiting Customer Sales Advisors, a role that is perfect for an amazing individual that loves engaging with customers and closing deals, with excellent benefits on offer as well.

What will you be doing?

• Acting as the first point of contact for customers who need help
• Assisting customers calling in, to register their appliances
• Using your wit, charm and best sales experience to upsell our products
• Adhering to the script to remain compliant on all customer interactions
• Maintain quality and compliance standards, in line with the client requirements
• Building rapport with our customers and getting to know their needs
• Helping each customer find the protection package that's perfect for them  
• Don’t worry, we’re not about throwing you in at the deep end. We’ll help you find your feet with a three-week training programme.
• You’ll learn our systems, meet your colleagues, hone your sales technique, and love talking to our amazing customers.

So, what do we need from you?

• A solid background in targeted sales and customer service.
• Recent 1-year unbroken tenure.
• Outbound/ Inbound sales experience (local / international)
• Minimum 6 months sales + 6 months customer service
• Resides within a 30 KM radius from the office.
• Excellent attention to detail, our customers mean a great deal to us, so want to get things right first time.
• Outstanding communication skills, to build relationships and listen to our customers.
• A team player, dedicated to providing the best customer experience.
• Be able to work under pressure, and take on challenges when they arise, in a calm, cool and relaxed manner, without breaking a sweat.

 What else to expect?

• In a 3-week training programme, you’ll learn our systems, meet your new colleagues, perfect your service technique and learn what makes a great customer experience.
• Joining as one of our Customer Support Advisors, you will receive extensive training and support allowing you to develop your sales expertise.
• You will have excellent progression potential at D&G, with opportunities to progress into career pathways. We actively encourage growth and development and many of our employees go on to explore further opportunities across the business.