Jobs at Intercare Group South Africa

CRITICAL OUTPUTS

• Conduct pre-operative assessments to ensure that the patient is fully informed about the risks and benefits, and that they are in optimal health for the surgery.
• Prepare all the necessary instruments and equipment for the procedure.
• Work alongside the surgeon, providing instruments, needles, swabs and other materials as required, and be able to anticipate their requirements.
• Have a role in the promotion of health and safety and be responsible for ensuring that surgical instruments, equipment and swabs are all accounted for throughout the surgical procedure.
• Assess patients’ condition after a surgery has been performed.
• Perform intervention duties in cases of post-operative emergencies.
• Administer post-op medication as per prescription
• Actively maintain stock management processes.
• Ensure that the disposal of Medical waste, human tissue and medicine is in accordance to OHS Regulations.

REQUIREMENTS

• Grade 12
• 2-3 years experience as a Scrub Nurse
• 2-3 years experience in Recovery
• SANC Registration as Registered Nurse
• Post basic qualification in Operating Theatre Technique advantageous
• Computer proficiency (MS Office) advantageous

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Critical Outputs

• Build and manage relationships between the Health Professionals and the Company.
• Ensure the implementation of processes is conducive to customer satisfaction.
• Identify improvement areas and implement initiatives to ensure continued levels of customer service.
• Ensure sound operational practices aligned with the operating model of the Organisation.
• Demonstrate overall management of all activities and services in the branch in accordance to relevant legislation and the Company’s policies and procedures.
• Actively support and drive the implementation of national operational initiatives and projects to ensure continued and improved productivity.
• Facilitate the implementation of revised operational processes by applying sound change management principles.
• Initiate and drive practice specific best operating practice in line with policies and procedures.
• Ensure that resources are available and operational to provide a productive work environment.
• Ensure all monthly and annual deadlines are adhered to.
• Proactive communication regarding to changes and initiatives to key stakeholders.
• Ensure adherence to ethical and clinical standards to achieve legislative compliance.
• Proof of overall management of all activities and services in the practices in accordance to relevant legislation and the Company’s policies and procedures.
• Ensure legislative requirements are met for registration purposes to all required bodies.
• Active participation in yearly internal audit and corrective actions implemented within 3 months and monitored.
• Implement a local business strategy aligned to the national operational strategy of the company.
• Continuous monitoring and analysing of operational costs and turnover.
• Provide timeous feedback regarding budgetary deviances.
• Participate in business planning and budgeting processes, through the identification of trends and areas of improvement.
• Proof of management of operational costs in line with budget.
• Manpower Planning ensuring adequate and effective staffing levels.
• Development of team members to ensure business efficiency in conjunction with performance management.
• Support and facilitate Human Capital initiatives and processes including Employee Relations.
• Ensure that fixed and variable staff costs are adjusted to occupancy levels at all times.

REQUIREMENTS

• Minimum requirement: Matric Certificate.
• Bachelors degree or similar qualification will be an advantage.
• Healthcare industry experience would be an advantage.
• Basic understanding of labour legislation, financial and change management principles.
• Computer proficiency (MS Office 365).
• A minimum of 3 years experience in a management role.
• Drivers License and own transport.
• Business focused and vision orientated.
• Emotional Intelligence including high level of empathy.
• Inspirational leadership influence and competence.
• Planning, organizing and controlling skills.
• Assertiveness and diplomacy.
• Integrity.

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Key Responsibilities

• Ensure proper functioning of the public and professional refreshment areas to the required standard.
• Ensure that kitchen and fridges are clean and well maintained.
• Manage the crockery, cutlery, and sundry items for staff.
• Assist with purchase / ordering of sundry items, refreshments, and cleaning materials for Corporate Office.
• Assist with management of hygiene paper and consumables and facilitate ordering.
• Deliver friendly, effective service to visitors at Corporate Office in according to policies and procedures.
• Ensure that communication to visitors always portrays a professional and efficient image.
• Escalate any areas of concern to appropriate line manager where required.
• Assist with photocopying, filing, administrative and consumables management duties according to company procedure and policies.

Requirements

• Minimum: Grade 12 
• Previous housekeeping experience will be advantageous.
• Previous experience in a customer focused service environment will be advantageous.
• Must possess the physical strength and stamina to perform tasks requiring continuous walking, standing, moving objects, and climbing short ladders.
• Computer proficiency (MS Office)

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CRITICAL OUTPUTS

Deliver Quality Customer Service & Patient Satisfaction

• Ensure a seamless patient experience by fostering strong relationships with patients, professionals, and stakeholders.
• Implement and oversee hospital processes to maintain service excellence and patient safety.
• Drive patient satisfaction surveys and respond to feedback for continuous improvement.

Ensure Sound Operational Practices

• Manage hospital operations in line with Intercare’s strategy and operational model.
• Lead hospital-specific best practices, ensuring efficiency and compliance.
• Monitor and audit hospital processes to maintain high standards of clinical and operational performance.

Achieve Legislative Compliance & Clinical Excellence

• Ensure adherence to all healthcare regulations, SANC guidelines, and Intercare policies.
• Maintain compliance with infection control, safety, and quality standards.
• Manage licensing, governance, and regulatory requirements.

Drive Financial Sustainability & Business Growth

• Develop and implement strategies to achieve financial targets and operational efficiency.
• Oversee budget management, cost control, and risk mitigation.
• Foster professional relationships to drive hospital utilisation and growth.

Provide Effective Leadership & People Management

• Lead and develop hospital staff, ensuring engagement, performance, and alignment with Intercare’s values.
• Drive training, mentorship, and continuous development initiatives.
• Oversee staffing levels and human capital processes to optimise hospital operations.

REQUIREMENTS

Education: 

• Diploma in General Nursing / B Cur Degree or relevant nursing qualification with SANC registration.

Experience:

• 5-10 years of management experience in the private healthcare sector, OR
• 5 years of nursing experience with at least 2 years in a management role.

Additional Requirements:

• Code 8 driver’s license and own transport.
• Computer proficiency (MS Office).
• Strong leadership, problem-solving, and communication skills.
• Sound knowledge of healthcare legislation, financial management, and business principles.
• Ability to work in a high-pressure environment with on-call and overtime availability as required.