Jobs at Intercare Group South Africa

Intercare Panorama Medical Centre based in Parow, seeks to recruit Part-Time Enrolled Nursing Auxiliary (ENA), to perform nursing duties in line with the South African Nursing Council’s scope of practice, while ensuring compliance with facility policies and procedures to deliver quality patient care.
CRITICAL OUTPUTS

• Provide high-quality, friendly, and professional service aligned with patient care standards.
• Monitor and maintain the cleanliness and organization of nursing areas.
• Handle basic patient queries related to services and escalate issues as necessary.
• Works within the realms of the scope of practice and knowledge base in relation to current trends and advances to maintain competency level.
• Takes personal accountability for decisions made and actions taken and/or omissions in the course of care delivery.
• Report concerns brought to his/her attention in order to provide safe nursing practices.
• Ensure documentation is in accordance with the policy and within the legal framework.
• Maintain patient confidentiality, dignity and safety at all times in compliance with POPIA.
• Ensure that the disposal of medical waste, human tissue and medicine is in accordance to legislation.
• Ensure the efficient functioning of equipment, or reporting of any equipment failure that could pose a potential risk to patients or staff.
• Actively maintain stock management processes.
• Ensure that the patient flow process is smooth, efficient and conducive to patient satisfaction.
• Attend to customer complaints and escalate where required to line manager.
• Ensure that protocols of professionals are adhered to at all times.

REQUIREMENTS

• Minimum Qualification: Matric / NQF 4 equivalent.
• Minimum of 2 years in a nursing role; 3 years recommended.
• Registered with South African Nursing Council (SANC) as an ENA.
• Computer proficiency (MS Office).
• Willingness to work shifts and occasional overtime as required.

Deadline:8th July,2025

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Intercare Woodburn Medical and Dental Centre situated in Pietermaritzburg, seeks to recruit a Registered Nurse. The purpose of the position is to perform all nursing duties in accordance to the scope of practice as prescribed by the South African Nursing Council, while adhering to all facility policies and procedures.
CRITICAL OUTPUTS

• Assisting the Medical Practitioner in the pre-screening, treatment and care of patients
• Assist Medical Reception in the prioritizing of medical emergencies.
• Actively maintain stock management processes.
• Maintain emergency trolley in accordance with company policies and procedures.
• Ensure effective maintenance of schedule 5 and higher drug register according to DoH regulations
• Ensure that the disposal of Medical waste and human tissue is in accordance to OHS Regulations.
• Assume responsibility for the opening and lock-up of the branch.
• Effectively attend to customer complaints and escalate to Practice Manager where applicable.

REQUIREMENTS

• Grade 12
• Minimum Qualification: Diploma/Degree in nursing leading to qualification as Registered Nurse 
• 2-3 years experience within a supervisory position advantageous
• Computer proficiency (MS Office) essential
• SANC Registration as Registered Nurse

Deadline:1st July,2025

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Intercare Silverlakes Medical and Dental Centre situated in Equestria, Pretoria seeks to recruit a Nursing Coordinator. The purpose of the position is to support the Practice Manager in their efforts to reach strategic branch goals and targets through outstanding coordination and supervision of the nursing department.
CRITICAL OUTPUTS

• Effectively manage operational expenses including but not limited to staffing and consumables.
• Manage and implement sound patient flow in the nursing department.
• Ensure that nursing care is in line with all Intercare standards and SANC protocols and scope of practice.
• Implement and communicate revised / new operational processes to all staff members.
• Ensure that the disposal of medical waste and human tissue is in accordance to legislation.
• Ensure effective maintenance of schedule 5 - 7 drug registers in accordance to legislation.
• Manage correct capturing of all patient data.
• Ensure availability of stationary, business consumables and printing stock etc.
• Record and manage maintenance of all medical equipment.
• Schedule services of medical equipment.
• Ensure maintenance of office equipment including but not limited to computer hardware copier machines, printers, etc.
• Coordinate and ensure opening and closing of branch by nursing personnel.
• Coordinate and implement sound nursing operational practices aligned with the medical operating model of the organisation and SANC.
• Quality customer service aligned with Intercare’s Vision, Mission, and Values.
• Assist the health professionals with patient care where necessary.
• Build and maintain productive working relationships with all key stakeholders through on-going communication and feedback.
• Ensure sound working relationships with internal and external customers.
• Ensure patient satisfaction through communication and provision of accurate and timeously information and care, including capturing of correct clinical information.
• Ensure that all nursing staff provide a quality customer service within their scope of practice.
• Attend to customer complaints and escalate where required to line manager.
• Ensure that protocols of professionals are adhered to at all times.
• Effective leadership and people management.

REQUIREMENTS

•  Grade 12
•  Diploma/Degree in nursing leading to qualification as Registered Nurse.
•  2-3 years experience as a Registered Nurse with management function will be advantageous.
•  Computer proficiency (MS Office) essential.
•  CDE experience will be advantageous.
•  SANC Registration as Registered Nurse.

Deadline:1st July,2025

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Intercare Castle Gate Medical and Dental Centre situated in Waterkloof Ridge, Pretoria seeks to recruit a Practice Manager who is client centric and value driven. The incumbent will be required to manage the business unit in its entirety. These successful leader will be exceptionally goal focused, self-motivated and ambitious, as well as highly competent in managing diverse relationships with all stakeholders, driven by best practice patient satisfaction and business values.

With the focus on all aspects of quality, staff and patient experience, we need strategic business partners to enhance market leadership and brand awareness by taking ownership of patient satisfaction, operational accountability and financial performance.

Critical Outputs

• Build and manage relationships between the Health Professionals and the Company.
• Ensure the implementation of processes is conducive to customer satisfaction.
• Identify improvement areas and implement initiatives to ensure continued levels of customer service.
• Ensure sound operational practices aligned with the operating model of the Organisation.
• Demonstrate overall management of all activities and services in the branch in accordance to relevant legislation and the Company’s policies and procedures.
• Actively support and drive the implementation of national operational initiatives and projects to ensure continued and improved productivity.
• Facilitate the implementation of revised operational processes by applying sound change management principles.
• Initiate and drive practice specific best operating practice in line with policies and procedures.
• Ensure that resources are available and operational to provide a productive work environment.
• Ensure all monthly and annual deadlines are adhered to.
• Proactive communication regarding to changes and initiatives to key stakeholders.
• Ensure adherence to ethical and clinical standards to achieve legislative compliance.
• Proof of overall management of all activities and services in the practices in accordance to relevant legislation and the Company’s policies and procedures.
• Ensure legislative requirements are met for registration purposes to all required bodies.
• Active participation in yearly internal audit and corrective actions implemented within 3 months and monitored.
• Implement a local business strategy aligned to the national operational strategy of the company.
• Continuous monitoring and analysing of operational costs and turnover.
• Provide timeous feedback regarding budgetary deviances.
• Participate in business planning and budgeting processes, through the identification of trends and areas of improvement.
• Proof of management of operational costs in line with budget.
• Manpower Planning ensuring adequate and effective staffing levels.
• Development of team members to ensure business efficiency in conjunction with performance management.
• Support and facilitate Human Capital initiatives and processes including Industrial Relations.
• Ensure that fixed and variable staff costs are adjusted to occupancy levels at all times.

REQUIREMENTS

• Minimum requirement: Matric Certificate.
• Bachelors degree or similar qualification will be an advantage.
• Healthcare industry experience would be an advantage.
• Basic understanding of labour legislation, financial and change management principles.
• Computer proficiency (MS Office 365).
• A minimum of 3 years experience in a management role.
• Drivers License and own transport.
• Business focused and vision orientated.
• Emotional Intelligence including high level of empathy.
• Inspirational leadership influence and competence.
• Planning, organizing and controlling skills.
• Assertiveness and diplomacy.
• Integrity.

Deadline:30th June,2025

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Intercare Northriding Medical Centre situated in Randburg, Johannesburg seeks to recruit for a Receptionist. The focus of this position is to provide professional customer service by facilitating the patient administration process.

At Intercare, receptionists create an environment and culture that enables us to fulfill our purpose to make people feel better. We’re currently seeking an enthusiastic person to fulfill this role and rise to the challenge. As receptionist you will provide quality customer service aligned with the overall business strategy and fulfill administrative and payment functions.  If you're a passionate self-starter, this position is a great opportunity for you.

DUTIES & RESPONSIBILITIES

• Provide efficient, friendly and professional telephone services in patient care.
• Assist patients in accurately completing appropriate forms, and document all information in accordance to internal policies and procedures.
• Responsible for all processes related to the reception-patient journey, e.g. booking, arrival and payment of patient on the relevant system.
• Direct all customers to the appropriate location, services and Professional.
• Ensure patient confidentiality at all times according to POPIA.
• Ensure that the reception area is always neat and tidy.
• Refer all emergency cases to the nurse’s station according to protocol.
• Assist patients with basic account queries and escalate as necessary.
• Collect all co-payments and account balances according to Intercare policies and procedures.
• Execute and adhere to daily cash-up and banking processes.

REQUIREMENTS

• Minimum qualification: Grade 12.
• Previous experience in a customer focused service environment, e.g. reception, will be advantageous.
• Computer proficient.
• GoodX system experience will be advantageous.

Deadline:22nd June,2025