Jobs at King Price Insurance

Purpose of position:

• Capturing and processing of motor and non-motor claims.

Responsibilities:

• Capturing and underwriting motor and non-motor claims
• Managing client expectations and validating claims in a timely manner
• Dealing with client queries in a professional way and in alignment with our company values
• Arranging and managing car hire for customers
• Booking vehicle assessments
• Arranging and managing towing of vehicles
• Managing the repairs process of vehicles

Requirements:

• Matric or matric equivalent (essential)
• Minimum 2 years’ short-term insurance claims experiences
• RE and FAIS qualifications (advantageous)

Skills and Attributes:

• Attention to detail and quality oriented
• Must be able to work well under pressure
• Excellent communication skills
• Client centric
• Well organised, punctual and excellent time management skills
• Work well in a team and individually
• Live the King Price values

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Purpose of position:

• Providing existing clients and brokers with exceptional service, identifying client needs, responding to client queries, and delivering royal service.

Responsibilities:

• Handling all calls and e-mails from existing clients and brokers
• Fulfilling all administrative aspects of a client’s policy
• Offering and upselling additional products and giving sound financial advice
• Dealing with all queries and complaints in a competent, efficient and professional manner, and in accordance with King Price’s quality standards and values
• Treating every client and broker like royalty and providing amazing service

Requirements:

• Matric / NQF4 equivalent (essential)
• RE5 and full FAIS accreditation (advantageous)
• Previous call centre experience (preferred)
• Computer literacy

Skills and Attributes:

• Excellent communication skills (verbal and written)
• Client service and sales oriented
• Attention to detail and quality oriented
• Deadline and results driven
• Ability to take initiative
• Enthusiastic and passionate about the job and the company
• Planning, administrative, and organisational skills
• Adaptable with a tolerance for stress
• Problem-solving and negotiation skills
• Displaying traits of honesty and integrity
• Ability to positively influence others and work as a team