Jobs at Kuehne+Nagel

To manage payroll processing for over 2,000 headcount by overseeing and supervising the country's payroll functions (where software implementation is completed) in the Region, ensuring pay is processed on time, accurately, and in compliance with local rules and regulations, maintenance of records and distribution of payroll reports and withheld amounts if applicable and to provide leadership to Payroll Specialists in the Regional Payroll department. Country payroll implementation, seeking for continuous improvement, process automation to improve quality and also to increase efficiency via technical knowledge and experience by ensuring compliance with relevant country local laws and regulations with clear ambition to learn more will capture the essence of this job.

Your Responsibilities

• Implements, maintains, and reviews payroll processing to ensure timely and accurate processing of payroll transactions including salaries, benefits, garnishments, taxes, and other deductions
• Prepares and maintains accurate records and reports of payroll transactions
• Identifies and recommends updates to payroll procedures and drive automation/standardization
• Distribution of monthly Payroll Process Reporting Timetable to all country finance managers in the region
• Obtaining payroll approvals from each country finance manager before processing payroll
• Update all headcount and FTE changes in SAGE payroll system
• Oversees the daily workflow of the department to supervise
• Provides constructive and timely performance evaluations

Your Skills And Experiences

• First University Degree - Business Administration
• Professional Certification FET Certificate - NQF level 4 & CPA
• You have 2-5 years experience in Project Management
• You have 2-5 years of international and leadership experience
• Proven experience as payroll specialist or payroll manager
• Proficient in MS Office and good knowledge of relevant payroll software (SAGE/ESS) and databases
• Previous experience with payroll system upgrades
• Good command of the English Language - both written & spoken

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Sea Logistics Customer Care Expert supports customers by providing helpful information, answering questions, and responding to complaints. To provide front-line support for clients and customers and to ensure that customers are satisfied with products, services, and features. To be accountable for maintaining excellent service for our internal and external customers.

Your Responsibilities

• Customer Care and Satisfaction: to pro actively advise and consult to ensure customer satisfaction
• Shipment Management: Qualification and entry of customer orders into the operational execution process
• Complaint Management
• Quotation Management: Qualification of customer inquiries, provide KN quotations and updates, set final selling price with individual adjustments within the given price band and in line with the national leeway in decision-making (front-line empowerment)
• Customer On boarding: Inclusion and transfer of customer requirements into the KN systems; Accompanying (initial) customer order
• Customer Data Management: Maintenance and integration of customer data in the KN systems
• Operational Customer Relationship Management: knowledge exchange with the sale; Establishment of an operative customer relationship (sales support)
• Reporting (creating, refining and reviewing reports)

Your Skills And Experiences

• Apprenticeship / Vocational Course (preferred)
• Other Degree / Diploma - freight forwarding ( preferred)
• Experience in Sea Logistics and Freight Forwarding (preferred)
• Good command of the English Language - both written & spoken
• Good Communication & Conflict resolution skills
• Decision making & Problem solving skills
• Analytical & Organizing skills