Jobs at Liquid Thought

Introduction

• The ideal candidate will use their passion for big data and analytics to provide insights to the business covering a range of topics. They will be responsible for conducting both recurring and ad hoc analysis for business users. As a Data Engineer, you will play a critical role in the development and maintenance of our data infrastructure. You will work closely with cross-functional teams to ensure data availability, quality, and accessibility for analysis.

Position Outputs/Competencies

• Collaborate with data scientists, analysts, and business stakeholders to understand data requirements.
• Design, develop, and maintain data pipelines and ETL processes.
• Implement and maintain data warehousing and data storage solutions.
• Optimize data pipelines for performance, scalability, and reliability.
• Ensure data quality and integrity through data validation and cleansing processes.
• Monitor and troubleshoot data infrastructure issues.
• Stay current with emerging technologies and best practices in data engineering.
• Systematic solution design of the ETL and data pipeline in line with business user specifications
• Develop and implement ETL pipelines aligned to the approved solution design
• Ensure data governance and data quality assurance standards are upheld
• Deal with customers in a customer centric manner
• Effective Self-Management and Teamwork

Minimum Qualification and Experience

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Data Engineer in a professional setting.
• Proficiency in data engineering technologies and programming languages (e.g., SQL, Python, Scala, Java).
• Strong knowledge of data storage, database design, and data modelling concepts
• Experience with ETL tools, data integration, and data pipeline orchestration.
• Familiarity with data warehousing solutions (e.g., Snowflake, Redshift).
• Excellent problem-solving and troubleshooting skills.
• Strong communication and collaboration skills.
• 5-10 years Experience and understanding in designing and developing data warehouses according to the Kimball methodology.
• Adept at design and development of ETL processes.
• SQL development experience, preferably SAS data studio and AWS experience The ability to ingest/output CSV, JSON and other flat file types and any related data sources.
• Proficient in Python or R or willingness to learn. Experience within Retail, Financial Services and Logistics environments.
• Redshift Technologies
• Understanding of data security and compliance best practices.
• Relevant certifications (e.g., AWS Certified Data Analytics, Google Cloud Professional Data Engineer).

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About the job Call Centre Manager

• Are you a dynamic leader with a passion for sales? Join our client's high energy Call Centre and take charge of a results-driven team!

What you will do:

• Manage & Inspire a High-Performing Team.
• Drive Sales & Crush Targets.
• Oversee CRM, Reporting and Lead Processing.
• Ensure excellent Customer Service & Satisfaction.
• Develop & Implement Call Centre Strategies.
• Optimise workflows & Call Centre Operations.

Requirements:

• Proven experience in Call Centre Management.
• Strong Leadership & Coaching Skills.
• Sales-driven Mindset.
• Exceptional Communication & Problem Solving abilities.

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Job Scope Roles and Responsibilities

Understanding Business Requirements and Goals

• Stakeholder Collaboration: Engage with clients, internal teams, and executives to gather and align business needs and project objectives, specifically in the digital and social media landscape.
• Requirement Analysis: Document and analyse business requirements to ensure they align with project goals, digital trends, and client expectations.

Relationship & Account Management

• Client Engagement: Build and maintain strong, long-term relationships with clients and stakeholders to ensure project success and business growth in social media and digital marketing initiatives.
• Ongoing Communication: Act as the primary point of contact, providing consistent updates and ensuring alignment between digital goals and project deliverables.

Social Media & Digital Project Strategy

• Project Brief Development: Draft comprehensive project briefs outlining scope, objectives, and deliverables for digital campaigns, social media strategies, and content marketing.
• Strategic Problem-Solving: Analyse client business challenges and propose digital and social media solutions that enhance engagement and brand awareness.

Documentation & Functional Specifications

• Technical Documentation: Develop functional specification documents that clearly define digital and social media project requirements, including platform guidelines, content strategies, and analytics.
• Project Clarity: Ensure all project documentation is thorough, clear, and actionable for creative, development, and marketing teams.

Project Planning & Execution

• Project Management Tools: Create and maintain project plans using tools like MS Project, Jira, Trello, or other agreed-upon platforms for digital marketing and social media scheduling.
• Timeline & Budget Management: Monitor project timelines, deliverables, and budgets, ensuring adherence to project scope and financial constraints.

Project Delivery & Quality Assurance

• On-Time, High-Quality Delivery: Ensure all digital and social media projects meet deadlines, budgets, and quality expectations.
• Quality Control: Oversee quality assurance processes, ensuring digital content and social media campaigns align with business and client expectations.

Testing & Delivery Sign-Off

• Comprehensive Testing: Conduct end-to-end testing to ensure functionality, performance, and user experience meet social media and digital marketing standards.
• Approval Process: Facilitate delivery sign-off with clients and internal teams before project launch

Digital & Technical Proficiency

• Industry Knowledge: Stay informed about the latest digital marketing and social media trends, including platform updates, content management systems (CMS), SEO, and analytics tools.
• Technical Acumen: Understand and apply best practices in social media strategy, influencer collaborations, paid media, and content distribution.

Costing & Budgeting

• Accurate Costing: Develop and present project cost estimates based on client requirements for digital campaigns and content marketing strategies.
• Financial Oversight: Ensure project budgets remain within scope and provide transparency on financial planning.

Travel & Client Meetings

• Client Visits: Be prepared to travel for client meetings, presentations, or project discussions as needed.
• On-Site Collaboration: Engage in face-to-face interactions when necessary to strengthen client relationships and enhance digital and social media project management.

Continuous Learning & Development

• Industry Trends: Stay updated on emerging social media platforms, digital marketing techniques, and new technologies.
• Skill Application: Continuously apply new skills and knowledge to improve project outcomes and enhance business success.

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About the job Payment Network Relationship Manager

• Are you ready to take your career in the Payments Industry to the next level? A leading payment aggregator and provider of secure payment solutions is looking for a dynamic Payment Network Relationship Manager to join their growing team. This role is responsible for managing and expanding relationships with payment networks to enhance service delivery, optimise transaction performance, and support business growth. 
• If you're a strategic thinker with strong relationship management and analytical skills, and you're eager to make a real impact in the digital payments space, apply now!

Responsibilities will include:

• Manage and grow relationships with retail and digital payment networks to increase transaction volumes.
• Develop and implement sales strategies in collaboration with payment networks.
• Support the onboarding of new payment networks, working closely with Operations, Finance, and IT.
• Ensure the timely and successful delivery of new and existing solutions in partnership with Payment Networks.
• Analyse transaction data to track performance and identify areas for improvement.
• Resolve queries and technical requirements, ensuring smooth operations.
• Stay informed on market trends and competitor activity to refine business strategies.
• Represent our client at industry events, expos, and conferences to strengthen partnerships.
• Work with the marketing team to enhance our client's visibility and engagement with payment networks.

Minimum Requirements:

• Relevant tertiary qualification;
• 5-8 years experience in Customer Service, Sales, Technical Solutions, or Marketing within the Payments Industry;
• Experience in Business Development and Scaling Initiatives;
• Strong understanding of the digital environment and product development lifecycle;
• Proficiency in MS Office and data analytics tools;
• Drivers license, and the ability to travel;
• Fluent in English and a good understanding of Afrikaans. Any additional language will be seen as beneficial.

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Purpose of the position:

• Responsible for the gathering and analysing of financial information, supporting and developing budgets, reporting, information dissemination and analysis. This role will provide direct support to the Financial Manager/Financial Management Team including month end processes, audit preparation and execution and other ad hoc tasks.

Minimum requirements:

• Registered CA (SA) with minimum 1 years experience as an Accountant / Cost Accountant; or equivalent combination of education and experience.
• Post article experience in financial reporting, financial management, or a related field desirable.
• Previous SAP and Power BI experience preferred.
• Knowledge of financial accounting systems. 
• Proficiency in Microsoft packages (Advanced Excel skills).
• Clear credit and criminal record.

Responsibilities:

• Prepare project specific and organisational budgets/financial reports as and when needed.
• Budget development in support of new business activities.
• Ensuring that organisational policies are considered in all budgeting processes.
• Develop and update appropriate templates to assist in budget consolidation and may need to interact with sub-awardees and review budgets prepared by sub-awardees to ensure quality standards are maintained, if applicable.
• Review budgets/forecasts prepared by others to ensure quality standards are maintained.
• Facilitate accurate forecasting for projects.
• Maintain and builds productive relationships with internal and external stakeholders (funders, government, auditors etc.).
• Assist and support the financial management team.

Skills, competencies and abilities:

• Strong attention to detail.
• Excellent oral and written communication skills.
• Good analytical and numerical abilities.
• Ability to work accurately under pressure.
• Deadline driven.
• Ability to take initiative and work independently.
• Motivate and co-ordinate people, tasks and resources to achieve deadlines.