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MFS Africa is the best gateway to send money to mobile wallets in Africa. We cover 120 million mobile money recipients across all major networks. Connect to us and expand your payout network in an instant. Our mission at MFS Africa is to develop and distribute tailored yet scalable mobile financial solutions to underserved markets across Africa. We provide...
The Role
We are looking for a Senior Reconciliations Manager to oversee the wallet reconciliations across the business. The wallet reconciliation team operates as part of the Credit Management function within the Finance team. The scope of the reconciliations spans the entire organization, inclusive of Mobile Network Operators, Money Transfer Organizations, Enterprise clients as well as B.I.G (Banks, Institutions and Governments). This position is location agnostic, with the current team based in the UK, Kenya, Uganda, Ghana, Mauritius and South Africa. The Senior Reconciliations Manager will work closely with various stakeholders, including technology, business and support and involves managing a team of reconciliation team leaders and analysts.
The duties and responsibilities of the role will be as follows:
Driving improvement in process and technology within the reconciliation function as we evolve our team and business
Managing a team of reconciliation team leaders, providing guidance and direction to ensure the team works cohesively, processes work optimally, and reconciliations are performed accurately and timeously
Managing relationships with key stakeholders to ensure all business objectives are met
Driving the hiring process as we gear our team up for success
Ensuring reconciliations are performed across multiple sources of information, on a transactional basis as well as for wallets
Ensuring discrepancies are investigated, analyzed, raised with the relevant stakeholder and resolved timeously
Initial reconciliation checks to be performed on a T+1 basis daily
Ensuring tracking and reporting on key performance metrics is performed optimally
Supporting and guiding the company values as well as overarching team and company strategy
Requirements
Key skills
High profile role, where strong management skills as well as stakeholder relationship management skills are required
Well organized with a proactive approach to problem solving
Self-driven individual with a high degree of resilience
Results oriented
Team oriented
Ability to multi-task and deliver under pressure
Excellent verbal and written communication skills
Competence in the full MS Office suite (Email, Excel, PowerPoint). Additional technical skills highly advantageous
Highly numerate and detail oriented
Strong critical thinking, research, and analytical abilities
Adaptable, flexible, and comfortable working in an environment that is constantly evolving
Ability to take accountability, provide leadership and drive things forward
Qualifications and experience
At least 7 years of big data reconciliation experience, including experience in a finance role
Prior management experience required
Knowledge of book-keeping practices
Graduate Degree in Accounting or related field
Experience working remotely and in a globally dispersed team preferred
Pan-African exposure required
Benefits
We are highly innovative and were ranked by Fast Company as one of the most innovative companies in the world
Work with innovative new technologies on the cutting edge of fintech
Attractive package including performance bonus
We solve relevant problems for Africa and the world
Strong and collegial company culture with over 30+ nationalities represented
We are can-do people; we are impact seeking and we embrace diversity
We have a culture of caring and execution
The Role
We are looking for Reconciliations Analysts to conduct wallet reconciliations, in support of the Finance Team and wider organizational strategy. The scope of the reconciliations spans the entire organization, inclusive of Mobile Network Operators, Money Transfer Organizations, Enterprise clients as well as B.I.G (Banks, Institutions and Governments), responsible for end-to-end reconciliations for a specific group of partners. This position is location agnostic, with the current team based in the UK, Kenya, Uganda, Ghana, Mauritius, and South Africa. The Reconciliations Analysts will work closely with various stakeholders, including technology, business, and support.
The duties and responsibilities of the role will be as follows:
Ensuring reconciliations are performed from multiple sources of information
Investigating, analyzing, and clearing reconciliation issues, whether unsuccessful transactions, reversed transactions, or any other type of transaction that falls into an exception
Ensuring that all correct control procedures are adhered to, and a full audit trail is recorded
Preparing daily Net Settlement Positions for MFS Africa partners
Liaising with relevant stakeholders, particularly toward the goal of constant and consistent automation of reconciliations
Initial reconciliation checks to be performed on a T+1 basis daily
Tracking and reporting on key performance metrics
Supporting and guiding the company values as well as overarching team and company strategy
Requirements
Key skills
Strong analytical and problems solving skills
Passionate about solving problems and enjoys finding novel ways to solve unique challenges
Proficient in MS Office Suite, and in particular, have excellent Excel skills
Comfortable working with large amounts of data
Can work autonomously in a highly demanding and often ambiguous environment that is constantly evolving
Demonstrated organization and time management skills
Ability to communicate effectively to both internal and external stakeholders at all levels
Highly numerate and detail oriented
Self-driven individual with a high degree of resilience
Results oriented
Team oriented
Ability to multi-task and deliver under pressure
Strong critical thinking, research, and analytical abilities
Experience working with a dispersed global team
Qualifications and experience
Bachelor’s degree in Finance or another relevant field
At least 2 years’ experience in a similar role
Reconciliation experience
Experience working remotely and/or in a globally dispersed team
Pan-African exposure is preferred
Benefits
We are highly innovative and were ranked by Fast Company as one of the most innovative companies in the world
Work with innovative new technologies on the cutting edge of fintech
Attractive package including performance bonus
We solve relevant problems for Africa and the world
Strong and collegial company culture with over 30+ nationalities represented
We are can-do people; we are impact seeking and we embrace diversity
We have a culture of caring and execution
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