Jobs at MIBCO

Duties and Responsibilities

• Conduct self-assessment, desktop and onsite routine inspections to ensure compliance with MIBCO Collective Agreements, which includes wage audits, verify employ records and promoting statutory requirements through support or enforcement
• Identify, investigate and resolve contraventions, which includes handling complaints, issuing compliance notices and preparing legal referrals and supporting documentation where necessary.
• Manage and administer returns processes, which include assisting employers with forecasting, verification, capturing outstanding returns, resolving non-payment issues, attending to allocations and providing training on online returns systems.
• Facilitate new business registrations by capturing required information, conducting employer onboarding, promoting compliance practices providing education on statutory obligations and Council agreements and conducting take-on inspections
• Facilitate the deletion of businesses that have ceised trading and refer the necessary documentation to the Legal Department to complete
• Support exemption applications and ensure adherence to approved exemptions and related requirements.
• Maintain accurate records on SLX, including employer and employee data, engagements, terminations, and compliance-related updates.
• Plan and coordinate inspections, investigations, and administrative activities, including pre-inspection preparation and follow-ups.
• Provide support on self-service portals, provident fund activities, and liable person registrations.
• Conduct onsite training and mentorship for trainee agents and contribute to their development through activity reporting.
• Manage allocated resources (company vehicle, laptop, cellphone) and ensure proper use of personal protective equipment.
• Complete all required reporting, including daily activity reports, pay-in sheets, and monthly travel logs, while monitoring and managing task aging.

Knowledge/Experience/Skills/Requirements

• Above average verbal and written communication and listening skills
• Ability to build strong effective relationships with all stakeholders, i.e. existing clients and potential clients as well as internal stakeholders, i.e. colleagues and management
• Must have good decision making and problem solving skills
• Must have good analytical skills with attention to detail
• Strong persuasion skills.
• Report writing skills.
• Good administration skills
• Good organizational and planning skills

Requirements

Qualifications

• Grade 12 certificate and/or equivalent .
• Related Labour relations qualification
• Related Labour Relations qualification advantageous.
• Minimum 2 years’ solid experience in Labour Relations.
• At least 1 year experience dealing with Bargaining Council Agreements eg Collective agreements, Administrative agreements etc.
• Automotive trade related qualifications advantageous.
• Knowledge or experience in the motor industry  advantageous.
• Knowledge and experience in Labour Relations and Bargaining Councils is advantageous.
• Ability to communicate effectively in English and handle correspondence independently.
• Valid South African driver’s license with a minimum of at least 2 years driving experience (currently actively driving) and willingness to travel for business purposes
• Successful completion of the Agents’ Examination, Parts I & II, will be an advantage

ADDITIONAL REQUIREMENTS:

• The candidate will undergo a psychometric evaluation to assess role suitability .
• The candidate will undergo a driving assessment with an accredited driving institute to determine driving ability.
• There is a 3-month probation period wherein the candidate will undergo the MIBCO Designated Agent Part-1 Trainee Agent course.
• The candidate will undergo an additional 3-month MIBCO Designated Agent Part-2 Agent training course to do field work and master the Designated Agent inspectorate duties, before being approved by the General Secretary and designated as a MIBCO Agent by the Department of Employment and Labour.

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Duties and Responsibilities

• Logs and tracks all enquiries and complaints on the system (first line of support).
• Handles all general and specific telephonic contact.
• Assist walk-in clients
• Conducts preliminary investigations.
• Liaises with relevant parties to resolve complaints.
• Provides customer services to members, establishments, service providers and parties via telephonic and other customer contact methods.
• Manage office petty cash, stationery and office consumables
• Supervise the temporary staff
• Compile and submit attendance register and time sheet
• Assist Designated Agent with admin work
• Ensures service levels and performance is maintained in terms of the national Mibco Mission, Vision and Statement.

Knowledge / Experience / Skills / Abilities

• Ability to withstand pressure and provide the clients/customers with above average services
• Must at all times be diplomatic and assertive with customers/clients
• Ability to overcome obstacles, make informed decisions and resolve customer problems
• Ability to work independently and use initiative along with problem solving abilities
• Ability to build strong effective relationships with all stakeholders, i.e. existing clients and potential clients as well as internal stakeholders, i.e. colleagues and management
• Adopt appropriate interpersonal style in achieving task accomplishment, modifying behavior according to tasks and individuals involved
• Must be a good team player and achieve objectives as set out by supervisor
• Must be meticulous in carrying out tasks/instructions etc.
• Must have interpersonal and telephone etiquette skills

Requirements

Qualifications

• Matric (Grade 12)
• Knowledge and experience of provident funds and Client Services
• Labour related, Client Services, Business related certificate will be advantageous
• Above average verbal communication and listening skills
• Customer service orientated behavior towards callers, service providers,
• Advance computer literacy
• Query resolution skills
• Customer orientated behavior
• Ability to overcome obstacles and meet targets and deadlines, thereby producing the specified results

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Duties and Responsibilities

• Develop, seek approval, implement, track, report on the overall finance strategy for the organization
• Day to day management of the Finance department as per applicable accounting standards and audit requirements
• Oversee all financial efficiencies to ensure sound financial management
• Management of staff (approximately 13 staff members)
• Full financial function, including producing, reviewing, monitoring and managing financial reports, budgets, Accounts Payable, Account Receivable, Expenses, GL, Fixed Assets, Banking and Cash Management, Reporting, Payroll Administration, including approval of payments etc.
• Reporting to management and stakeholders, and providing advice on how the organisation and future business decisions might be impacted by decisions
• Developing long-term business plans aligned to the organisational strategy
• Developing and implementing strategies that work to minimise financial risk
• Review all month-end closing activities including general ledger maintenance, balance sheet reconciliations and company/overhead cost allocation
• Management of Insurance portfolio
• Management of Investments and input into investment decisions
• Implementation and monitoring of internal controls, improvements and ensuring adequate and effective financial controls
• Financial Risk identification and management
• Liaise with Internal and External Audit functions
• Liaise with Divisional Heads and Regional Manager on financial issues and queries
• Present financial information to various forums as required
• Ensure legal and regulatory compliance regarding all financial functions
• Prepare ad hoc analysis needed for the CEO and other related key stakeholders including the Audit and Risk Management Committee, the Council, the Governing Board, the Remuneration Committee, etc.
• Ensure compliance with all applicable legislation, including tax

Strategy/Executive Leadership

• Regularly assess organizational performance against both the annual budget and company’s long-term strategy for growth
• Lead Financial reporting to various Boards and subcommittees, including variance analysis
• Reviewing financial results, processes and procedures, policies and develop strategic objectives and planning pertaining to areas of responsibility
• Develop tools and systems to provide critical financial and operational information to the CEO and make actionable recommendations on strategy
• Assist in establishing company objectives
• Lead long-term budgetary planning and costs management in alignment with company’s strategic plan
• Optimization of company capital structure
• Lead the development and use of best-practice policies, practices, and tools that ensure a well-controlled yet flexible organization with strong fiscal management, project management, cross team communications and workflow
• Comply with financial requirements by studying existing and new legislation, enforcing compliance, and taking action

Knowledge/Experience/Skills/Requirements

• Strong business acumen, meticulous, multitasked and with a passion for Finance
• Listening to others and communicating articulately, fostering open communication.
• Adapting in order to work effectively in ambiguous or changing situations, and with diverse individuals and groups
• Demonstrable experience in leading and managing teams,
• Team player
• Providing service excellence to internal and external clients.
• Developing, implementing, evaluating and adjusting plans to reach goals, while ensuring the optimal use of resources.
• Understanding and applying Human Resource Management practices, policies and principles in the dept.
• Demonstrating and supporting the organization's ethics and values.
• Knowledge about principles of system design and implementation

Requirements

Qualifications & Experience required

• Post graduate Financial qualification i.e. B Com Accounting with Financial management
• CA(SA), CIMA or equivalent certification would be added advantage
• 10 years relevant Finance management experience with 5 years in Senior/ Executive management
• Registration with a recognized professional body required
• Brings a strong strategic, finance skill set evidenced by the ability to analyze business models and forecast financing needs Strong administrative experience
• Experience in Funds administration will be an advantage
• Computer literacy – MS Office
• Sage X3 financial system with be an advantage