The Mr Price Group (MRPG) is a fashion value retailer, selling predominantly for cash. The Group retails Apparel, Homeware and Sportsware and is one of the fastest growing retailers in South Africa. Our History: 1885 - The first John Orrs store opens 1934 - The first Hub store opens 1952 - John Orrs is listed on the JSE 1967 - Acquisition of two Miladys s...
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Job Description
- Lead and manage the daily operations of your store to ensure that the overall objectives which include store targets, innovation initiatives, and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorize write offs, breakages, recalls and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness.
Risk Management:
- Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Innovation:
- Implement Innovation initiatives from Head Office to delight our customers and improve in-store processes.
Qualifications
- Grade 12.
- 3 to 5 years' experience in a retail store management capacity.
- Knowledge on sales & service management.
- Budgeting knowledge.
- Proficiency in MS Office.
- Effective Communication skills.
- Business understanding of retail trade, brand, customer & product.
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Job Description
- We’re looking for an innovative Solutions Architect!
- You would be the person who analyses what technologies are available and suggest, design and implement creative and pragmatic technical solutions to achieve our business goals.
- Become part of our innovative, forward-thinking and strategic IT architecture team and shape the future of our retail landscape! Our architecture team includes experts in enterprise architecture, domain and solution architecture. We utilise industry leading technologies which run on-premise and in multiple cloud platforms.
Responsibilities
Solution Design
- Understand business strategy, priorities and processes to advise how technology can be used to achieve a business outcome by designing of one or more applications or services
- Understand how multiple applications interact with each other, advise how it should be maintained and determine how it will scale to suit future growth
- Lead your technical vision to success by providing guidance to the project management and development teams during the systems development life cycle of programming, integration, testing and deployment of solutions
- Understanding non-functional requirements of a solution and mitigating risk by complying with governance and legislative requirements
Architecture Design
- Participate in selecting the most appropriate technology (platform, tech-stack, framework) for a solution, as well as balancing architectural guidelines of the corporate environment
- Contribute to the roadmap, conceptual models & technological frameworks of the overall mr price group technology architecture ensuring it is in line with the Group strategy
- Keep abreast of the latest changes & trends in IT architecture to provide insights and recommendations to the business in regards to optimisation, improvements or adoption of new tools and technologies
Business Domain
- Form and maintain relationships with business stakeholders within your responsible domain to ensure alignment
- Contribute technical thought leadership to influence discussions and decision-making within the group
Team development
- Share best practice knowledge and mentor developers to become Solution Architects
Qualifications
- Degree in Computer Science, Engineering or Information Systems
- 5 or more years’ experience in IT solutions development and 3-5 years experience in solutions architecture
- Strong verbal and written communication skills, strong interpersonal skills, analysis and design, system architecture design, inquisitive, methodical, analytical, critical thinking
- Advantageous skills: time & project management, experience developing models
- Thorough understanding of EComm business domain; retail understanding advantageous
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Job Description
- Support the store manager in managing the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorise write offs, breakages, recalls and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness.
Risk Management:
- Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Qualifications
- Grade: 12.
- 2 to 3 Years' Experience in a Supervisory/Assistant Store Management capacity.
- Understanding of Sales & Service Management.
- Budgeting Skills.
- Proficiency in MS Office.
- Effective Communication Skills
- Understanding of Retail Trade.
- Understanding of Brand, Customer & Product.
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Job Description
- Support and assist the store manager in managing the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Assist with authorising write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Monitior, review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Keep abreast of new opportunities to increase sales and brand awareness. This may include: in-store marketing, competitor shopping.
- Drive credit, Insurance , Mobile and Cellular performance to achieve the agreed budget.
Risk Management:
- Assist the store manager to conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Qualifications
- NQF level 4 (Grade 12) or equivalent.
- 3 Years' Experience in Retail (Management Experience Advantageous).
- Understanding of Sales & Service Management.
- Budgeting Skills.
- Computer Literate.
- Good Communication Skills
- Understanding of Retail Trade.
- Brand, customer service , cellular, mobile, new accounts, and insurance product understanding.
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Job Description
- Lead and inspire a team of collections agents to achieve key performance targets, ensure compliance with regulations, and deliver outstanding customer experience.
- This role focuses on coaching, performance management, reporting, and driving operational excellence within the collections team.
Responsibilities
- Lead and Motivate: Manage and inspire a team of call centre agents to consistently achieve departmental targets.
- Customer Experience: Ensure exceptional customer interactions by leveraging training, performance management, succession planning, and quality assurance monitoring. Report on key metrics to drive continuous improvement.
- Team Support: Foster a positive team culture by resolving associate queries, handling disciplinary matters, and implementing culture-building initiatives.
- Escalation Management: Efficiently resolve escalated queries from customers and stores to ensure prompt and effective solutions.
- Operational Excellence: Drive collections effectiveness through strategic execution, agent coaching, ongoing training, and performance monitoring.
- Compliance: Ensure strict adherence to debt collection regulations and internal policies.
- Reporting: Deliver accurate and timely reports on team performance and collections metrics.
Qualifications
- Matric (Grade 12)
- 3–4 years in a debt collections experience within a call centre environment
- 1 – 2 years leadership experience within a call centre environment
- Knowledge of relevant debt collection legislation (CPA, ICASA, NCA, POPIA)
- Proficiency with call centre software and collections systems
- Understanding of Financial Services, Credit Risk, and Collections Operations & Strategy
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Job Description
- Support the store manager in managing the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorise write offs, breakages, recalls and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness.
Risk Management:
- Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Qualifications
- Grade: 12.
- 2 to 3 Years' Experience in a Supervisory/Assistant Store Management capacity.
- Understanding of Sales & Service Management.
- Budgeting Skills.
- Proficiency in MS Office.
- Effective Communication Skills
- Understanding of Retail Trade.
- Understanding of Brand, Customer & Product.
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Job Description
- This is an opportunity to to join the dynamic Marketing Team for Mr Price. Your fit into Mr Price is key and your passion for what you create are welcome here.
Responsibilities
A typical day would look like:
- Maintain high brand standards, create original, and fresh solutions to briefs.
- Design and layout using typography, colour, photography and illustrations.
- Ensuring that correct print specifications and artwork are submitted to suppliers.
- Contributing ideas and design artwork to the overall brief.
Qualifications
Qualifications, experience, and skills
- 4 years’ design experience in omni-channel retail, or an agency ( preferably working with retail or FMCG brands)
- Degree or Diploma in design
- Expert level of proficiency of Creative Suite; InDesign, Illustrator, Photoshop
- Excellent attention to detail
- Portfolio of own creative work
- Strong sense of design layout and typography
- Passion for fashion
Attributes that would make you stand out amongst the rest:
- Meets deadlines while adhering to project budgets
- A willingness to take direction and guidance
- An ability to push the boundaries and explain your thought processes
- Self-motivated and adaptable to change
- Works effectively both independently and as part of a team
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Job Description
- The purpose of this role is to collaborate and implement as well as monitor and evaluate the business processes & practices to ensure that Responsible Sourcing is enabled.
Responsibilities
Compliance:
- Analysis, approvals and elevations of audits
- Analysis, approval and elevations of CAPS trackers. Management of on-boarding documents and process together with sourcing team.
- Uploading of social audits and CAPS (Corrective Action Plans) on the share drive.
- Analysis, approvals and elevations of BBBEE requests/updates to finance
- Factory spot-checking / visits (at least 50% travel entailed), ensuring all factories are compliant under the four pillars (Labour Standards, Health and Safety, Environment, business ethics) and are abiding to legal business compliancy. This will include conducting factory visits with sourcing team to establish social compliance and production capabilities of potential new suppliers.
- Development of corrective action plan with supplier based on factory audit. Monitoring of issues raised to ensure closure within agreed timeframes
- Conduct supplier meetings (face-to-face/online)
- DTR - FAMA compliance and validity
- DTR Updates and requirements and updates
- Labelling requirements - future proof (training / informing / fact finding)
- LOA's – assess legal requirements/product specs
- Constant communication with suppliers and their factories. Feedback to merchandise, sourcing and ethical trade team on risk profiles and trends in supply base where necessary.
- Keep abreast of international compliance standards and testing processes to maintain overall compliance in the following areas (Labour Law, Health and Safety, Environment and business ethics).
- Raise the level of awareness of responsible sourcing with roll out of ethical buying training across the divisions.
Supplier Onboarding and Relationship building:
- Management of suppliers and factories to derive risk profile of all suppliers in our supply chain.
- Create and maintain transparent supplier relationships in order to build long-term, sustainable improvements in our supply chain.
Training
- Ensure supply chain is monitored and evaluated and provide clear regular overviews to vendors of their compliance status and corrective action plans.
- Conduct training workshops for suppliers to address issues of non-compliance and visibility.
- Provide practical guidance and training for suppliers on driving sustainable improvements.
Qualifications
- Diploma in clothing management preferrably. (Occupational Health & Safety Training) Compliance Training (International and SA)
- 3-5 Years or more experience
- Clothing production management advantageous; International development, general business acumen; stakeholder engagement; supply chain compliance
Method of Application
Use the link(s) below to apply on company website.
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