Jobs at Novo Nordisk

Your new position

As CRA you will drive study quality and performance through risk-based monitoring and proactive risk management, collaborating effectively with site staff and cross-functional teams to ensure successful execution of the trial. Your responsibilities will be

• Site Management & Monitoring: You will oversee and manage assigned clinical trial sites, conducting on-site and remote monitoring visits in accordance with the Monitoring Plan, Protocol, ICH-GCP, internal SOPs, and applicable regulatory requirements. Responsible for additional tasks as assigned by affiliate/CDC – COM/TA Head
• Quality Oversight: You will drive the implementation of RBQM principles to ensure high-quality execution of clinical trial activities
• Stakeholder Collaboration & Communication: You will actively engage with site staff and collaborate with cross-functional teams to support strong site relationships and ensure efficient clinical trial execution

This position is required flexibility to travel as required.

Your new department

•  You will be part of the Clinical Development Centre (CDC) in NN South African office with 45 employees. You will be working closely with global and regional clinical operations, medical, and development teams. The CDC plays a critical role in enabling efficient trial start-up, optimizing site selection strategies, and ensuring the successful execution of Novo Nordisk's clinical trial portfolio. In this role, you'll bridge the gap between strategic planning and operational execution, ensuring South African sites are positioned for success in delivering innovative treatments to patients with high quality.

Your skills & qualifications

You are expected to hold a bachelor’s degree in Life Sciences or related field and have at least 4 years’ experience in clinical trial monitoring or relevant pharmaceutical industry/CRO role. You have excellent written and verbal communication and stakeholder management skills

Moreover;

• Strong understanding and knowledge of ICH-GCP guidelines, regulatory requirements and clinical trials methodology.
• Demonstrated ability to ensure high-quality execution of clinical trial activities in compliance with ICH-GCP, regulatory requirements and internal SOPs.
• Strong organisational and time management skills, with the ability to manage multiple sites and priorities.
• Project management capabilities with high attention to detail, integrity, and commitment to quality and patient safety.
• Proficiency in digital tools, including electronic data capture (EDC) systems, CTMS, eTMF, and other clinical trial software.
• Problem-solving and decision-making capabilities, including proactive risk identification and mitigation.
• Open to embracing better ways of working and identify opportunities for continuous improvement, including new technologies and digital tools.
• As a person you are confident working in dynamic environments independently and as part of a team and have attention to detail and commitment to high-quality, compliant trial conduct.

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Your new position

• As a Quality Assurance Specialist at Novo Nordisk, you will manage the product quality complaints system which includes collection and reporting of safety/technical complaints, coordinate complaint unit collection and shipment to the investigating site and tracking status and communicating outcomes.

Other responsibilities will include:

• Leading on the annual APR activities including obtaining, securing reviewing, reporting on Quality trends/concerns including ongoing stability programs
• Managing the product quality complaints system which includes collection and reporting of safety/technical complaints, coordinate complaint unit collection and shipment to the investigating site and tracking status and communicating outcomes
• Third party suppliers: Ensure annual mock recalls are conducted with distribution partners and reconciliation accurately reflect partners recall capabilities, conduct supplier audits at third parties when needed and manage third-party suppliers with potential impact on the QMS by assessing supplier risk and providing risk-based input to address business risks
• Maintaining and updating local QMS procedures in compliance with cGMP/cGDP and ensure correct documentation control and ensure the necessary approval for archiving documents for the Quality unit and approval of destruction of archived documents in line with global archiving procedures and systems
• Supporting in monthly monitoring of change control/CAPA/effectiveness and assist with deviation/change approvals as applicable and manage monthly external regulatory changes affecting the affiliate QMS and work cross functionally with stakeholders to ensure full compliance to regulatory requirements
• Supporting QMR activities including data set collection from all departments and follow-up on implementation of QMR top risk actions and support in driving quality performance and quality culture initiatives (e.g., World Quality Day, quality communications, KPI reporting)
• Driving and implementing the local training process for the affiliate and ensure that a local training strategy is in place, is effective and is continually maintained to ensure ongoing compliance to procedural requirements
• Supporting product release processes including preparing batch release documentation and working with Quality Control laboratories for post import testing analysis.

Your new department

• Join our dynamic Legal, Ethics, Compliance and Quality (LECQ) team in South Africa, where we are committed to maintaining the highest quality standards in everything we do. Our department is dedicated to ensuring compliance and driving quality improvements across the organisation. We foster a collaborative and supportive atmosphere, where your contributions will make a significant impact on our mission to deliver life-changing products to patients around the world.

Your new skills and qualifications
You should possess a Pharmacist degree and are a registered pharmacist in South Africa, with the following qualifications:

• Experience in quality assurance, preferably in the pharmaceutical industry between 3 to 5 years
• Strong understanding of SAHPRA and Pharmacy Council regulations.
• Excellent communication and organisational skills.
• Ability to manage multiple tasks and meet ambitious deadlines.
• Experience with Quality Management Systems (QMS)
• Familiarity with supplier quality management
• Strong analytical and problem-solving skills.
• Demonstrated knowledge of ICH, GWP, GCP, GMP and other relevant regulations
• Understanding the quality principles of ISO (ISO 9001 and 13485 among others)
• Experience / involvement in audits (health authority inspections) is preferred
• Experience in working with a cross functional team and international teams preferably in a GxP function
• Strong business acumen and business partner mindset

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Your new role

• As Associate Director Market Access & Corporate Affairs, you'll lead the strategic vision for how Novo Nordisk's therapies reach patients across South Africa. You'll be the architect of market access strategies that balance innovation, sustainability, and patient need – while protecting and advancing our reputation with the stakeholders who matter most.

Your responsibilities will include:

• Developing and executing innovative market access strategies that integrate pricing, reimbursement, and other channels than unlock access for more patients
• Building and maintaining strategic relationships with payers, insurers, government departments, and reimbursement influencers to advocate for fair and sustainable access to our therapies and supporting access to innovative care
• Overseeing pricing and reimbursement activities, including conducting quantitative and qualitative research to inform strategy and optimise outcomes
• Collaborating with Health Economics and Outcomes Research teams to design studies that support compelling payer value propositions
• Leading integrated communications across all channels – shaping clear, consistent narratives for government, media, employees, and the public
• Monitoring evolving reimbursement systems and healthcare landscapes to capitalise on opportunities and proactively address compliance challenges
• Representing Novo Nordisk in internal forums and external platforms, ensuring alignment and effective stakeholder engagement

Your new department

• Within International Operations, Market Access & Corporate Affairs plays a pivotal role in ensuring our innovative therapies reach the patients who need them most. We work at the intersection of science, policy, and economics – translating clinical value into access strategies that work within South Africa's unique healthcare landscape. Our team operates with high autonomy, collaborating across Medical, Regulatory, and Commercial functions to deliver outcomes that matter for patients, payers, and our business.

Your skills & qualifications

We're looking for a strategic leader who thrives at the intersection of healthcare policy, economics, and stakeholder engagement. You'll bring with you:

• Bachelor's degree in Life Sciences, Business, Economics, or related field required; advanced degree (MSc, MBA, or PhD) strongly preferred
• Minimum 8+ years of leadership experience in market access, pricing, reimbursement, and corporate affairs within the pharmaceutical or life sciences industry
• Demonstrated success in developing and implementing innovative market access strategies, including payer engagement and health economic modelling
• In-depth knowledge of health technology assessment (HTA) processes, evidence-based medicine, and reimbursement systems
• Exceptional stakeholder engagement skills with proven ability to build relationships with payers, government bodies, and reimbursement decision-makers
• Strong analytical capabilities to interpret complex research and make data-driven decisions that optimise market uptake
• Outstanding communication skills to articulate complex scientific and economic concepts to diverse audiences, from policymakers to clinical leaders
• Strategic thinking combined with problem-solving agility to navigate South Africa's evolving healthcare landscape