Jobs at Pedros Flame Grilled Chicken

About the Role:

• We’re seeking a dynamic and skilled Commercial Administrator to support the growth of our retail product range into chain stores across South Africa and selected regional markets.
• This is a hands-on, hybrid role that blends administrative excellence with retail sales and merchandising support. Ideal for someone with a strong background in sales coordination, retail execution, and commercial data management.

Key Responsibilities:

Sales & Merchandising Support

• Develop and execute retail sales strategies to meet growth targets.
• Build and maintain strong relationships with buyers, store managers, and key retail partners.
• Analyse market trends, consumer behaviour, and competitor activity to inform strategy.
• Implement effective in-store merchandising and category management plans.
• Negotiate pricing, promotions, and trading terms with stakeholders.
• Collaborate with internal teams on visual merchandising and stock planning.

Administrative Support

• Manage and maintain commercial documentation (contracts, agreements, proposals).
• Prepare quotations, pricing schedules, and customer correspondence.
• Assist with invoicing, purchase orders, and internal approval processes.

Data Management & Reporting

• Maintain accurate records of sales performance, pricing, and client data.
• Assist in preparing reports, dashboards, and tracking commercial KPIs.
• Monitor budgets, stock levels, and cost-related data for accuracy and performance.

Client & Supplier Liaison

• Coordinate with customers and suppliers on orders, delivery timelines, and documentation.
• Support commercial managers with client queries, follow-ups, and resolution of issues.
• Ensure timely, professional, and accurate communication with stakeholders.

Requirements:

• Minimum 2 years’ experience in retail sales and/or merchandising
• Experience working in FMCG or consumer product environments preferred
• Excellent interpersonal, communication, and negotiation skills
• Proficient in commercial documentation, reporting, and sales tracking
• Strong analytical and problem-solving skills
• Self-driven and able to work independently as well as in a team

 Closing Date 23 December 2025

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Job Description

PURPOSE:

• To ensure that quality products are received and prepared for customers according to SOP. 

DUTIES AND RESPONSIBILITIES:

• Maintain cleanliness and hygiene standards according to SOP
• Maintain food safety standards according to SOP
• Prepare menu items according to SOP whilst maintaining speed of service
• Provide great customer service

REQUIREMENTS:

• Restaurant and Fast-Food Service experience, minimum 1-year related experience required
• Customer Service
• Good Verbal Communication Skills
• National Senior Certificate

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Job Description

PURPOSE:

• Ensure all orders are packed and plated correctly as per order and that customers receive their orders on time as per Pedros Standard Operating Procedures.

DUTIES AND RESPONSIBILITIES:

• Able to pack and plate orders correctly
• Maintain speed of service
• Great Customer Service
• Maintain FOH stock according to Co-Ordinator SOP
• Maintain food safety standards according to SOP
• Maintain FOH Hygiene and Cleanliness standards according to Co-Ordinator SOP
• Accuracy of orders packed for internal/ external delivery services

REQUIREMENTS:

• National Senior Certificate (preferred)
• Well-developed Literacy skills
• Well-developed Numeracy skills
• One year’s experience as a Co-Ordinator

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Job Description

PURPOSE:

• Ensure that food is prepared and plated according to the Pedros Standard Operation Procedure.

DUTIES AND RESPONSIBILITIES:

• Able to read the orders correctly.
• Maintain speed of service.
• Maintain food safety standards according to SOP.
• Maintain BOH Hygiene and Cleanliness standards according to SOP
• Accuracy of orders they prepare.
• Maintain BOH stock according to SOP.

REQUIREMENTS:

• Customer Service
• Good Verbal Communication Skills
• National Senior Certificate (preferred)
• Senior Certificate (required)
• Well-developed Numeracy skills & Literacy skills
• 6 months to one year experience as a kitchen prepper

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Job Description

DUTIES AND RESPONSIBILITIES:

• Overseeing overall operation of the restaurant/ take-away
• Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
• Overseeing and managing stock control, purchasing and orders
• Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
• Maximising profitability and meeting sales and GP% targets, including motivating staff to do so
• Managing staff including discipline and work rosters.
• Work within a team and drive the restaurant/take-away forward
• Ensuring compliance with health and safety regulations
• Ensure daily opening and closing procedures are conducted at the store
• Marketing activities – to ensure that promotion and incentive programmes are introduced at the store
• Customer service relations management – handling of customer service complaints and ensuring complaints are handled within the required time frame
• People management – ensure training programmes are in place for staff development and to maintain and carry out regular structured staff meetings at the store
• Recruitment and selection – leading, training and monitoring the performance of the team in the store to increase productivity and profitability
• Performance evaluation of staff

REQUIREMENTS: 

• Restaurant and Fast-Food Service experience. Minimum 3 years related experience required
• GAAP experience and knowledge - Advantageous
• Management skills
• Organizational skills
• Customer service and good verbal communication skills
• Problem-solving skills

 Closing Date 05 December 2025

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Job Description

PURPOSE:

• To provide great Customer service by actively, timeously, and accurately processing transactions on POS.

DUTIES AND RESPONSIBILITIES:

• Provide Great Customer Service by processing Customer orders according to SOP
• Maintain speed of service
• Process payment types accurately according to SOP
• Educate Customers about current promotions and drive sales
• Increase ticket averages by upselling or suggestive selling techniques
• Maintain the Cleanliness and Hygiene of the counter service areas according to SOP
• Maintain FOH Stock according to SOP

REQUIREMENTS:

• National Senior Certificate (preferred)
• Senior Certificate (required)
• Well-developed Literacy skills
• Well-developed Numeracy skills
• One year’s experience as a retail cashier (QSR environment preferred)

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Job Description

PURPOSE:

• To deliver exceptional customer service

DUTIES AND RESPONSIBILITIES:

• Able to stand for long periods of time
• Able to lift, carry and move stock items and equipment
• Great Customer Service
• Able to work in a fast-paced environment
• Good eyesight

REQUIREMENTS:

• Grade 10 required
• National Senior Certificate (preferred)
• Well-developed Literacy skills
• Well-developed Numeracy skills
• One year’s experience as a waiter