Jobs at Pick n Pay Stores Limited

Job Description

• Motivated and hands-on team member with experience in product preparation, meat cutting, and manufacturing, ensuring all work meets strict quality and safety specifications.
• Provides strong support in administrative functions and plays an active role in staff supervision to help maintain smooth, efficient daily operations.
• Committed to upholding high standards in both production and workplace organization.
• Minimum of 5 years butchery experience 
•  Standard 10 / Grade 12

Competencies

• Customer Orientation 
• Communication skills 
• Business mindedness 
• Knowledge about Food Safety and its procedures 
• Knowledge about food retail 
• Leadership qualities

Customer Service 

• Give customers undivided attention when serving them to maximize customer satisfaction 
• Demonstrate product knowledge when assisting customers with butchery queries and/or determining their needs to recommend products that fits their needs and desires 

Product Preparations 

• Adhere to ingredient selection and method in strict accordance with the recipe manual 
• Break the carcass into primal form to enhance efficiency during the final cutting of products in preparation for trade 

Merchandising 

• Adhere to the butchery merchandising flow 
• Keep categories together when merchandising according to the plano-guide 
• Clean and maintain the merchandise area to ensure its always neat, hygienic, and appealing to customers 
• Monitor on shelve availability and take corrective actions to address any possible overs and out of stocks 

Hygiene and Housekeeping 

• Maintain clean as you go during production to avoid food safety risks 
• Deep clean post-production to avoid contamination and pest infestation 
• Ensure equipment is kept clean and in a good working condition 
• Adhere to safety procedure when operating equipment to avoid any occupational risks 
• Communicate any equipment faults and abnormalities to the relevant manager 
• Ensure correct temperature control are adhered to preserve the product, avoid contamination and waste 

Administration 

• Assist with all administration processed to ensure smooth running of the butchery 
• Conduct stock takes to calculate gross profit 
• Give input and maintain staff scheduling rosters to ensure adequate coverage during business peaks and valleys 
• Place stock orders and ensure stock holding is sufficient to meet customer needs and reduce waste 

Sales and profitability 

• Ensure product is available to promote sales and the achievement of budget 
• Oversee the cutting of the carcass according to block test margin to ensure maximum profitability and good butchering standards are adhered to 
• Perform stock rotation to reduce and control waste 
• Apply the cutting plan to minimize waste resulting from over ordering and over producing 

Leading Teams 

• Lead, monitor and coach direct reports and ensure effective management and utilization of employees 
• Provide employees with regular feedback and handle issues of discipline accordingly 
• Keep team updated on any new initiatives and changes pertaining to the department.

Closing: 28 June 2025

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Job Description

• Pick n Pay is looking for talented learners who share our values and are keen to learn for our very skilled and experience teams in the Distribution Centres.
• We have exciting opportunities for qualified, determined, focused and dedicated individuals.
• 12 Month Fixed Contract - Based at Pick n Pay Eastport Distribution Centre (Johannesburg) & Phillip Distribution Centre (Western Cape)

Minimum Requirements

• Completed a national diploma in:
• Information Technology
• Logistics / Supply Chain - Applicant who has excelled in the Project Management module.

Competencies

• Good communication skills
• Computer Literacy
• Drive

Key Responsibilities

• Candidates need to demonstrate professional values and attitudes, and the ability to integrate acumen and technical competence with each area. 
• Pick n Pay Learnership are one of the gateways to identifying ad growing our future leaders. 
• By enabling you to gain some valuable experience across a range of disciplines, our development opportunities will also ensure you achieve the professional and personal experience required to further your career and reach your full potential.

Closing date: 28 June 2025

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Role Summary

• To ensure exceptional customer service and store standards through effective implementation of SOPs, training, communication, audits, and complaint resolution.
• This role also supports administrative functions, social responsibility initiatives, and personal development goals in alignment with the company’s values and objectives.

Minimum Requirements

• Matric/ Grade 12 (attach certified copy to application)
• Must have a valid South African ID
• Must have a valid Driver’s license code 08  
• 12 – 18 months face-to-face customer service experience
• Must be successful in at least 2 competency-based interviews
• Must be flexible and willing to be transferred between stores

Competencies

Core Competencies:

• Demonstrates initiative and the ability to work independently
• Proficient in basic computer applications, particularly MS Office
• Maintains a strong focus on detail and accuracy
• Thinks quickly and adapts effectively when resolving issues
• Analytical thinker with sound problem-solving abilities

Behavioral Attributes:

• High levels of personal energy and drive
• Strong sense of urgency and accountability
• Customer-centric approach in all interactions
• Maintains professionalism in appearance and conduct
• Excellent verbal and written communication skills
• Strong intrapersonal skills and emotional intelligence

Technical & Functional Skills:

• Understands the customer service ethos and its practical application
• Familiarity with customer complaint handling processes across various channels
• Basic understanding of Standard Operating Procedures (SOPs) for:
• Food safety
• Public liability
• Ability to interpret and use reports effectively
• Working knowledge of HR policies and procedures
• Organizational Knowledge & Values
• Deep understanding of Pick n Pay’s values and cultural expectations
• Awareness of business priorities and strategic objectives
• Knowledge of different Pick n Pay store formats
• Understands organizational structures and how to navigate internal processes
• Committed to upholding the Pick n Pay Code of Ethics
• Insight into the role of the Customer Service Manager (CSM) in-store and in the broader community

Key Responsibilities

Customer Service & Feedback

• Deliver outstanding customer service and resolve customer issues efficiently.
• Monitor, document, and respond to complaints using the Customer Complaints Chart.
• Gather, analyze, and provide informal and formal feedback from customers and staff to enhance service delivery.

Store Standards & Compliance

• Ensure adherence to Store Operating Procedures (SOPs).
• Oversee Store Audits and address any areas of non-compliance.
• Maintain high levels of store cleanliness, safety, and organization.

Communication

• Facilitate clear and consistent communication within the team and with customers.
• Regularly contribute updates and success stories to the Local Newspaper or internal newsletter.

Training & Development

• Coordinate and deliver staff training aligned with SOPs and customer service best practices.
• Support team members in achieving their Personal Development Plans (PDPs).
• Collaborate with managers to complete the Individual Performance Agreement (IPA) process.

Social Responsibility

• Champion and implement the store’s Social Responsibility initiatives within the local community.

Administration & Projects

• Manage administrative tasks accurately and timeously.
• Support and lead ad-hoc projects, including the development of project plans and timelines.

Leadership & Personal Accountability

• Demonstrate strong self-leadership, time management, and accountability.
• Consistently reflect and improve through informal and formal feedback mechanisms.
• Align personal goals with team and business objectives through regular performance reviews.

Closing date: 27 June 2025

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Role summary

• The purpose of the Functional Consultant role is to participate in the scoping and implementation of IT Solutions for client through process design, specification, configuration and testing by ensuring that IT solution meet client requirements specifically related to process automation and RPA.

Minimum requirements 

• National Diploma in Information Technology   
• Minimum of 3 year's relevant IT experience 
• Minimum of 2 year's working on medium to high profile projects or tasks 
• Previous process automation experience (advantage)

Competencies

• Analytical 
• Problem Solving 
• Attention to detail 
• Judgement and Decision Making 
• Innovation 
• Learning Agility 
• Flexibility 
• Resilience and Stress Management 
• Ethical Behaviour 
• Assertiveness 
• Building Relationships 
• Customer Service Orientation 
• Teamwork 
• Interpersonal Agility 
• Conflict Management 
• Negotiation 
• Communication 
• Influencing 
• Process and Technological Competence 
• Business Insight 
• Planning and Organising

Service and Solution Delivery 

• Ensure projects and solution deliveries have the required documentation, testing plans and outputs. 
• Provide second level incident support to the business.  
• Ensure that all potential risks that may impact on  
• Ensure that all potential risks that may impact on the performance and success of the department are identified, escalated and mitigated 
• Draw up and follow detailed specification  
• Ensure consistency, completeness and clarity on assigned task and their acceptance 
• Monitor own workload and manages deliverables accordingly 
• Proactively communicate and share information and encourage discussion and debate (share successes, highlight challenges and identify and manage risks) 

Knowledge Management and Transfer  

• Control the month to month systems expense of application in the landscape. 
• Adhere to change control, change request and document management policies. 
• Document all new/changed processes/activities, configuration and other SDLC documentation and store on the knowledge management server. 
• Ensure team shares knowledge 

Process Optimization

• Create re-usable solutions and processes that can save time, efforts and result in better quality. 
• Ensure alignment across all I& T systems.  

Internal and external stakeholder relationship management

• Build and maintain effective relationships with all key stakeholders to facilitate organisational effectiveness  
• Apply specialized knowledge to achieve desired outcomes 
• Initiate meetings with key stakeholders to track progress, manage expectations and ensure clients’ needs are met 
• Read the cultural environment and adapt communication style to meet the needs of different audiences 
• Anticipate and manage conflict, demonstrating an ability to resolve differences, particularly where these may be stalling the implementation of agreed plans 

Self-management and teamwork 

• Continually drive and model PnP values at all levels 
• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained 
• Make an effort to stay relevant and up-to-date with new legislation and developments etc 
• Take ownership and accountability for tasks and activities and demonstrate effective self-management 
• Maintain a positive attitude and respond openly to feedback 
• Handle stress in ways that do not negatively impact others 
• Continually share, debate and communicate learning’s 
• Be proactive in anticipating potential problems and continually monitor progress to ensure small details are not missed

Closing date: 30 June 2025

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Role Summary

• As the Area Manager, you will lead and inspire a team of store managers across multiple locations, ensuring that every store operates at its best.
• You’ll play a pivotal role in driving store performance by championing high standards, overseeing key HR functions, and leading impactful promotional campaigns.
• Your expertise in finance and administration will keep operations running smoothly, while your focus on store maintenance ensures a top-tier customer experience.
• You'll monitor and elevate store and department performance, aligning with company goals to boost sales, service, and operational efficiency.
• This is an exciting opportunity to make a significant impact across your region and help shape the future of our stores.

Minimum requirements

• Grade 12 (matric)/N3 equivalent/Clothing degree
• 5 - 8 years experience as an Area Manager - ideally within the Clothing retail sector
• Knowledge of merchandising principles and fashion
• Strong leadership and team building skills
• Must be computer literate
• SAP knowledge is an added advantage – run/analyze and interpret reports.

Competencies

• Customer-centric
• Strategic, innovative, and autonomous approach to problem solving
• Strong retail business acumen and trader mentality
• Strong and effective negotiation skills
• Decision-making skills
• Numerical, analytical and interpretive ability
• Computer literacy
• Assertive and able to communicate effectively
• High attention to detail
• Align with Pick N Pay values
• Networking and relationship-building skills
• Self-motivated and own development-driven mindset
• Strong leadership and team building skills

Key responsibilities 

• Lead and support a team of managers and Crew in the Flagship store.
• Implement strategies to drive business performance to achieve target
• Ensure operational efficiency and adherence to company policies
• Analyze performance metrics and create actionable plans for improvement
• Recruiting and managing staff
• Managing stocktake planning and process
• Managing of disciplinary action and ER cases
• Ensuring Admin, Trade and people checks are in line with business standards
• Foster a positive and productive work environment
• Ensure Visual merchandise standards are adhered to in the store.
• Monitors staff appearance
• Monitors backup areas
• Monitors new lines available and merchandise according to dispatch guidelines
• Monitor total range display
• Monitors store/department housekeeping standards
• Monitors customer service standards adhered to
• Identifies staff training needs and coaches Crew
• Communicates expected standards and processes to the Manager/Crew
• Provides on-the-job knowledge skills and expertise to Managers/ Crew/Supervisors
• Approves store Kronos schedules
• Monitors store overtime costs
• Ensures promotion and display standards are adhered to
• Ensures general maintenance standards are adhered to –authorises any necessary

Closing date:04 July 2025