Jobs at Plennegy Group

RESPONSIBILITIES:

Core IT Support & Infrastructure 

• Provide first- and second-line IT support to users (hardware, software, and network-related issues)
• Install, configure, and maintain desktops, laptops, printers, scanners, and mobile devices
• Manage user accounts, permissions, and access (Active Directory, Microsoft 365, email)
• Perform routine system checks, updates, patching, and basic server administration
• Assist with network troubleshooting (LAN, WAN, Wi-Fi, VPN)
• Maintain IT asset register and documentation
• Support backups, restores, and basic disaster recovery tasks
• Escalate complex issues to senior IT staff or vendors when required

Systems & Applications

• Support standard business applications (Microsoft Office, email, browsers, line-of-business software)
• Assist with monitoring and basic administration of internal systems
• Learn and support Triton’s WMS and WCS platforms under guidance
• Assist with user training and system onboarding related to WMS/WCS
• Support IT-related aspects of warehouse operations (terminals, scanners, label printers)

Security & Compliance

• Follow IT security policies and best practices
• Assist with endpoint security, antivirus, and access control
• Help identify and report security incidents or risks

Experience & Qualifications

• 1–3 years experience in an IT support or IT administrator role
• Relevant IT qualification (Diploma, Degree, or equivalent experience)
• IT certifications (Microsoft, CompTIA, etc.) are advantageous but not mandatory

Minimum Requirements

• Own reliable transport
• Willingness and ability to work shifts
• Shift pattern: Two (2) weeks day shift and Two (2) weeks night shift on a rotational basis
• Able to work in an operational warehouse environment

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RESPONSIBILITIES

• To accurately record and complete all financial transactions at the till point as per Company requirements and interact with the customer efficiently and courteously.
• Accepts full responsibility for the float, ensuring it is correct each morning and when returning it at the end of day for safe keeping.
• Accepts cash / cheques / credit cards and gift vouchers in exchange for goods in accordance with guidelines as laid down by the Company.
• Interacts with customers in a friendly, courteous and efficient manner at all times.
• Ensures that all purchases are captured under the correct allocation on the cash register.
• Assumes the responsibility of keeping the working area alongside the till point clean and tidy at all times.
• Assists with any other reasonable tasks when called upon to do so by the Assistant Manager (Administration).

REQUIREMENTS

• Grade 12 National Senior Certificate
• 1+ Years experience as a cashier
• Reliable transport to Rosebank, Cape Town
• Available to work weekends and public holidays

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RESPONSIBILITIES

Customer Service:

• Provide excellent, professional customer service at all times, ensuring a positive shopping experience.
• Ensure that sales staff provide excellent, professional customer service at all times.

Maintenance and Operations:

• Oversee the maintenance of all sales areas of the nursery, ensuring they are clean and tidy at all times.
• Maintenance of property buildings and all associated nursery sales areas and verge.
• Inventory control and operational management and service of small machinery and small equipment and tools.
• Monitor stock levels daily and report shortages/requirements to the Line Manager.
• Provide workers with assistance in performing duties as necessary to meet deadlines.
• Ensure that all company procedures are executed correctly by sales staff.

Supervision and Coordination:

• Delegate tasks to the Assistant Nursery Supervisor or Sales Assistants as per management instructions.
• Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
• Identify difficult and complicated sales scenarios and intervene swiftly.
• Coordinate with buyers and suppliers for seasonal training every Friday (60 minutes) for all branch staff on chemicals, fertilizers, tools, plants, and related items on sale.
• Managing the contractors on site.
• Organisation of monthly staff attendance register in conjunction with line managers.
• Procurement of quotations for CAPEX and implementation thereof.
• Management of CAPEX to specifications within budget

REQUIREMENTS

Education:

• National Senior Certificate (NQF level 4) (essential)

Experience:

• Minimum of 2 years of experience in maintenance or operational roles
• Experience in a nursery or garden centre environment (advantageous)
• Horticulture knowledge is advantageous