Jobs at Quest Staffing Solutions

Job Overview

• Our client is seeking a highly organised and detail-oriented Aftersales Administrator to support the Aftersales Department with the coordination, collection, analysis, and distribution of information and data required to ensure the smooth operation of daily, weekly, and monthly activities. The successful candidate will act as a key liaison between internal stakeholders and the dealer network, providing timely updates, reports, and operational support.

Key Responsibilities
Procurement & Parts Administration

• Place parts orders for local and international suppliers.
• Coordinate airfreight and sea freight shipments.
• Generate and analyse sales and backorder reports.
• Monitor and follow up on outstanding orders and backorders.
• Provide regular status updates to dealers and internal stakeholders.
• Assist with the activation of new part numbers.
• Support goods receiving and ASN-related processes.
• Compile and distribute:
• Parts Sales Reports
• Parts Orders Reports
• Parts Backorder Reports

Sales Administration

• Monitor daily parts sales activity.
• Track approvals, order releases, and deliveries.
• Compile weekly and monthly sales reports.
• Monitor dealer stock levels and minimum quantity requirements against sales trends.
• Provide sales support and reporting to management as required.

Finance & Reporting

• Process vendor invoices accurately and timeously.
• Process and close purchase order transactions.
• Prepare customer-related reports, including order reports.
• Maintain accurate records and support financial administration activities.
• Assist with reporting requirements across the Aftersales function.

Minimum Requirements
Qualifications

• BCom Degree or equivalent tertiary qualification.
• Valid Code B Driver’s Licence.
• Flonet
• MgO

Technical Skills

• SAP proficiency.
• Strong Microsoft Windows and computer literacy skills.
• Experience working with ERP and financial systems.
• Advanced reporting and administrative capabilities.

Preferred Experience

• Aftersales administration experience.
• Procurement and purchasing administration.
• Parts sales administration.
• Warranty administration.
• Technical or automotive/agricultural equipment industry exposure.
• Experience liaising with dealer networks and suppliers.

Key Competencies

• Strong organisational and administration skills.
• Excellent verbal and written communication.
• Effective time management.
• Ability to multitask and manage competing priorities.
• Strong attention to detail and accuracy.
• Team-oriented with a customer-service mindset.
• Ability to work independently and proactively.

Ideal Candidate Profile

• The ideal candidate will have a combination of aftersales administration, procurement, sales support, and finance administration experience, with strong reporting capabilities and proficiency in SAP or similar ERP systems. Exposure to dealer networks, parts administration, and supply chain processes will be highly advantageous.

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• Our client is seeking a suitably qualified and experienced Safety Officer to support site operations by implementing, monitoring, and maintaining Occupational Health, Safety, Environmental, Risk and Quality (SHERQ) standards. The successful incumbent will be responsible for ensuring compliance with applicable legislation, company procedures, client requirements, and industry best practices while promoting a safe and healthy work environment.

Key Responsibilities

Health, Safety & Environmental Management

• Implement and monitor Health, Safety and Environmental (HSE) management systems on site.
• Conduct routine site inspections and audits to identify hazards and areas for improvement.
• Perform and maintain continuous risk assessments (IBRA).
• Facilitate safety inductions, awareness campaigns and training initiatives.
• Maintain HSE records, statistics, permits, licenses and competency registers.
• Compile and submit monthly HSE reports.
• Investigate incidents, accidents and near misses, including recommendations for corrective actions.
• Monitor environmental compliance and support environmental management initiatives.
• Ensure implementation of site-specific safety procedures and protocols.

Compliance & Auditing

• Ensure compliance with the Occupational Health and Safety Act and all relevant regulations.
• Conduct site SHE inspections and compliance audits.
• Maintain and update safety files, records and documentation.
• Participate in incident investigations and corrective action implementation.
• Monitor adherence to company policies, procedures and site-specific requirements.
• Liaise with regulatory authorities and external auditors where required

Training & Awareness

• Conduct employee safety inductions and refresher training.
• Facilitate toolbox talks and safety awareness campaigns.
• Support Visible Felt Leadership (VFL) initiatives.
• Assist operational teams with safety coaching and guidance.
• Promote a proactive safety culture throughout the site.

Quality & Risk Management

• Support quality management initiatives and quality assurance requirements.
• Assist with subcontractor audits and compliance reviews.
• Monitor implementation of corrective and preventative actions.
• Support continuous improvement initiatives relating to safety and quality performance.

Stakeholder Management

• Build and maintain effective working relationships with operational teams, management, contractors and external stakeholders.
• Provide professional safety guidance and support across the site.
• Ensure all stakeholders are informed of relevant safety requirements and updates.
• Assist management with achieving business and safety objectives.

Minimum Requirements
Qualifications

• Grade 12 / Matric.
• National Diploma in Safety Management or higher qualification.

Experience

• Minimum 3 years' experience as a Safety Officer within a construction, industrial, engineering, mining, maintenance, shutdown or heavy industry environment.
• Previous experience within mining or scaffolding environments will be advantageous.
• Proven experience in occupational health and safety management.
• Experience conducting incident investigations, audits, inspections and risk assessments.

Certifications

• SAMTRAC (Essential).
• Incident Investigation Training (ICAM advantageous).
• Risk Assessment Training.
• Valid Medical Fitness Certificate.

Technical Knowledge

• Occupational Health and Safety Act (OHSA) and related legislation.
• Incident investigation methodologies.
• Root Cause Analysis techniques.
• Risk assessment and hazard identification processes.
• ISO 45001 implementation and compliance.
• SANS 10085 knowledge advantageous.

Skills & Competencies

• Strong written and verbal communication skills.
• Analytical and problem-solving ability.
• Incident investigation and reporting skills.
• Stakeholder relationship management.
• Planning and organisational skills.
• Attention to detail.
• Ability to work independently.
• Strong administration and reporting capability.
• Ability to work under pressure and meet deadlines.
• Proficiency in Microsoft Office Suite.

Personal Attributes

• High level of integrity and professionalism.
• Strong safety orientation.
• Accountable and results-driven.
• Proactive and self-motivated.
• Assertive and confident.
• Excellent interpersonal skills.
• Ability to build and maintain relationships across all levels of the business.

Package

• Contract Duration: 6 Months
• Location: Richards Bay, KwaZulu-Natal